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04 Dec 2023, 10:42 AM
Intermittent issue with login on Kite (NSE, BSE, MCX)
Duration: 09:18 AM to 09:55 AMIncident: There was an intermittent issue with login to our trading platform on NSE, BSE and MCX exchanges.
Additional Info: Due to an intermittent issue, some of our users were not able to login to the kite web application. Most of our users were able to login and place orders via the kite mobile application. However, there were no issues with order placement, order modification and order cancellation.
Cause: There was an intermittent issue with login to our trading platform.
Additionally, we have posted a detailed bulletin of the issue here.
Approx clients affected: 60000 to 70000
Preliminary Report: Reporting Format 4th December 2023 - Preliminary Report
RCA: Reporting Format 4th December 2023 - RCA