06 Nov 2023, 10:49 AM

Issues with display of order and position statuses (NSE, BSE, MCX)

Time of Incident: 09:15 AM

Incident: Intermittent issue with display of order and position statuses on our trading platform on NSE, BSE and MCX exchanges.

Cause:  There was an intermittent issue with the display of order and position statuses on our trading platform owing to an issue with the position stream on one of the servers.

Additionally, we have posted a detailed bulletin of the issue here.

Approx clients affected: 90000 to 95000

Preliminary Report: Website copy of Reporting Format 06th Nov 2023- Zerodha

RCA: Reporting Format 06th Nov 2023- Zerodha - RCA