14 Jun 2023, 01:44 PM

Issue with data feeds (NSE, BSE, MCX)

Duration: 12:40 PM to 12:48 PM

Incident: There was an issue with data feeds on our trading platform between 12:40 PM to 12:48 PM due to an issue with internet service providers (ISPs). The issue did not impact order placement, modifications, or cancellations.

Cause: The data feeds were down on our trading platform due to the Airtel P2P line flapping. RCA from our ISP vendor Airtel is awaited.

Approx clients affected: 46000 to 47000

Intimation Report: 14th June 2023 Reporting Format - Zerodha

Root cause analysis (RCA): 14th June 2023 Reporting Format - Zerodha - RCA