Fusion CX IPO
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Fusion CX IPO details
Schedule of Fusion CX
| Issue open date | 14 Oct 2026 |
| Issue close date | 16 Oct 2026 |
| UPI mandate deadline | 16 Oct 2026 (5 PM) |
| Allotment finalization | 19 Oct 2026 |
| Refund initiation | 21 Oct 2026 |
| Share credit | 21 Oct 2026 |
| Listing date | 22 Oct 2026 |
| Mandate end date | 31 Oct 2026 |
| Lock-in end date for anchor investors (50%) | 17 Nov 2026 |
| Lock-in end date for anchor investors (remaining) | 16 Jan 2027 |
Note: The schedule is tentative. The anchor lock-in period ends 30 days after the actual allotment date for 50% of the shares and 90 days after for the remaining portion. The allotment status can be checked on the registrar's website and the exchange website.
About Fusion CX
Fusion CX is an information technology-enabled customer experience solutions and business process outsourcing provider delivering multi-channel engagement, technical support, back-office processing, and digital customer care services to clients across global markets. The company operates through an international network of delivery centers, providing multi-language support across key operational verticals including telecommunications, utilities, high technology, travel, financial services, retail, and healthcare. Fusion CX generates revenue primarily through fees charged for customer experience management, process automation, and technology-driven operations structured under service contracts with enterprise clients. The company integrates proprietary software applications, artificial intelligence platforms, and a global workforce to deliver integrated omnichannel customer interaction and workflow execution solutions. Fusion CX focuses on serving large international corporations with a significant operational presence in North America, Europe, and Asia-Pacific regions.
Financials of Fusion CX
Issue size
| Funds Raised in the IPO | Amount (₹ crores) |
| Total issue size | 702 |
| Fresh Issue – Proceeds go to the company |
500 |
| Offer for sale – Proceeds go to the existing investors | 202 |
Utilisation of Proceeds
| Purpose | INR crores (%) |
|---|---|
| Prepayment or repayment for company and subsidiaries | 275.70 (55.14%) |
| Upgrading IT tools for Arya and MindVoice | 61.15 (12.23%) |
| General Corporate Purposes | 163.15 (32.63%) |
Strengths
- Global delivery setup supporting multi-language customer operations.
- Diversified customer base across key industry verticals.
- Long-term relationships with key enterprise clients.
- Proprietary artificial intelligence tools integrated into operations.
- In-house growth driven by strategic global acquisitions.
Risks
- Heavy reliance on top 10 customers for revenue.
- Significant revenue concentration in North American markets.
- Vulnerability to cybersecurity breaches and data privacy laws.
- High employee costs and talent retention challenges.
- Exposure to foreign exchange rate fluctuations.
Subscription Figures for Fusion CX
Grey Market Premium (GMP) is an unofficial and unregulated metric that may not accurately reflect investor interest. Instead, investors should refer to the IPO subscription data published by the stock exchanges, which is a more reliable indicator of demand.
Subscription numbers as of 05:00 PM on October 14, 2026:
| Category | Reserved (lakhs) | Applied (lakhs) | Subscription (X times) |
|---|---|---|---|
| Institutional | 76.58 | 0.15 | 0x |
| NII | 38.29 | 17.54 | 0.46x |
| Retail | 25.52 | 39.56 | 1.55x |
| Total | 140.40 | 57.25 | 0.41x |