03 Feb 2026, 02:45 PM

Issues with display margins on the order window, positions page, and fund addition (NSE, BSE, MCX)

Duration: 09:15 AM to 09:42 AM


Incident: On 3rd February, between 09:15 AM and 09:42 AM, there were intermittent issues with fetching margins in the Kite order window, loading the positions page, and adding funds via UPI intent flow. Order placement, modification, and cancellation were not affected.


The impacted functionalities were intermittently available and accessible after multiple retries during the issue window. Additionally, alternate options were available throughout: margin details could be viewed on the Funds page, positions could be viewed and managed via the Kite Backup platform on WhatsApp, and funds could be added using net banking.


Intimation Report: