08 Jul 2024, 06:24 PM

Issues with display of order statuses (NSE, BSE, MCX)

Duration: 09:19 AM to 09:40 AM

Incident: Intermittent issue with the display of order statuses on our trading platform on NSE, BSE and MCX.

Cause:  Some of our users faced issues with the status update of orders placed intermittently. However, these orders were successfully placed on the exchange and, the order placement was not impacted.

Preliminary Report: Reporting Format 8th July 2024 - Zerodha - Preliminary Report

RCA: Reporting Format 8th July 2024 - RCA