29 Jan 2024, 10:36 AM

Issues with display of order statuses (NSE, BSE)

Duration: 09:36 AM to 09:44 AM

Incident: Intermittent issue with display of order statuses on our trading platform on NSE and BSE.

Cause:  There was an intermittent delay with the display of order statuses. However, the order placement, order modification and order cancellation were not impacted.

Approx clients affected: 40000 to 42000

Preliminary Report: Reporting Format 29th January 2024 - Preliminary Report

RCA: Reporting Format 29th January 2024 - RCA