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30 Jun 2023, 04:30 PM
Issue with order placement, order modifications, and order cancellations (BSE)
Duration: 03:08 PM to 03:22 PMIncident: Order placement, order modifications, and order cancellations on our trading platform were intermittently impacted on BSE, BFO and BCD segments from 03:08 PM to 03:22 PM.
Cause: Order placement, order modifications, and order cancellations on our trading platform was impacted intermittently owing to a network connectivity issue at Refinitiv’s end (exchange empanelled RMS and OMS vendor). RCA from our OMS vendor Refinitiv is awaited.
Approx clients affected: 4000 to 5000
Preliminary Report: 30th June 2023 Reporting Format - Preliminary report
Root cause analysis (RCA): 30th June 2023 Reporting Format - Zerodha - RCA