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12 Apr 2018, 01:40 PM
Issue with exiting BO/CO positions
If you are facing an issue with the second leg of your bracket and cover orders this is due to a connectivity issue and these orders have been cancelled/rejected. Due to this, you would have an open BO/CO position without an option to exit it. If you would like to reduce the risk of your open position, you can enter a trade in MIS product code to nullify the BO/CO position.
Alternatively, you can email us or call our support helpdesk to place a request to exit your BO/CO position. We regret the inconvenience caused because of this. We would like to reassure you that we have our technicians looking into the issue.