Transfer funds into your trading account

October 12, 2012
Funds and Margins

Traders,

Check out these easy steps to transfer funds into your trading account using ZT/Kite/Pi either for Equity/F&O/Currency or Commodities.

While trading at Zerodha, you can transfer funds to your trading account using the instant payment gateway (Rs 9 per transfer), NEFT/RTGS/IMPS or through cheques.

Our instant payment gateway is available for around 30 banks mentioned here. You will need your internet banking ID and password for using this facility. This will cost Rs9, but will be an instant transfer of funds to your trading account.

NEFT/RTGS can be done through your bank account, but will take between 2 to 8 hours based on what mode you choose transfer. RTGS takes around 2 hours and NEFT can take upto 8 hours.

IMPS (Instant Credit) can also be done through your bank account or your mobile phone

You can also write a cheque in favor of Zerodha, but the credit will be given only once the cheque has cleared and the funds have arrived into our pool account. Given below is the explanation for all the 3 processes:

1. Instant Payment Gateway facility on ZT

When you choose Equity/F&O/Currency, the same funds can be used across all the 3 segments but not for commodity. Similarly when you choose commodities and transfer funds, it can be used only for commodity.

Step 1: Login to Zerodha Trader and under the Secure URL link you will find the option called PAYIN. Click on that. A new internet browser window will open as shown below.

In the new window, choose your bank account in the first dropdown. Once chosen, it will automatically show your account number. Cross-verify if the account number is correct, if it is not get in touch with us immediately to get it resolved. If everything is all right, mention the amount you want to transfer and then click Submit.

ZT Fund Transfer

Step 2: You will be now directed to your internet banking page, mention your internet bank login ID and password. Once logged in go ahead and authorize the transfer.

ZT Fund Transfer

***IMP***

Step 3: You will see the following window after you authorize the transfer. If you haven’t seen it, wait for a few seconds till you see the window. Once you see the below window, click on the close button as shown and nowhere else. It is important that you click on that close window, because if you don’t, the fund transfer won’t be instant and can take some time… This is one of the reasons for us to receive maximum number of queries. So watch this step carefully:

ZT Fund Transfer

Step 4: The funds are transferred and will be updated in your trading account immediately. To see your balance you need to check out RMS Limits View (shortcut key: Ctrl+Shift+V). You can also visit the link by going to Surveillance < RMSlimits < View Limits as shown below:

ZT Fund Transfer

2. Instant Payment Gateway facility on Kite

Login to http://kite.zerodha.com and under the Funds tab you will find the option called Add Funds. Click on that. A new internet browser window will open as shown below

Kite Fund Transfer

Kite Fund Transfer

In the new window, choose your bank account in the first dropdown. Once chosen, it will automatically show your account number. Cross-verify if the account number is correct, if it is not get in touch with us immediately to get it resolved. If everything is all right, mention the amount you want to transfer and then click Submit.

After this is done, you can check if the funds have been transferred by checking the Payin balance in the Dashboard as seen in the picture below :

Kite Fund Transfer

Kite Fund Transfer

3. Instant Payment Gateway facility on Pi

Login to Pi and click on the Funds tab, where you will find an option called Payin. Click on that.

Pi Funds Transfer

Pi Funds Transfer

A new browser will open as shown below. In the new window, choose your bank account in the first dropdown as seen in the picture below. Once chosen it will automatically show the account number, cross verify that the amount shown is correct, enter the amount you want to transfer and click on Submit

Pi Funds Transfer

Pi Funds Transfer

After this is done, you can check if the funds have been credited by clicking on Positions > Cash  Positions as seen in the picture below: –

Pi Funds Transfer

Pi Funds Transfer

Finally you can check if the amount has been transferred by checking the Payin balance under Cash Positions.

Pi Funds Transfer

Pi Funds Transfer

4. RTGS/NEFT/IMPS & Cheques to deposit funds in your Trading account:

If you don’t have a bank account with the ones that we have a tie up with or if you have forgotten your login id/password, you can use any of these modes mentioned below to transfer funds.

NEFT/RTGS can be done either using your online banking account or by walking to the nearest branch.

IMPS can be done either using your online banking account or using your mobile phone

You can also transfer funds by depositing a cheque by mentioning Zerodha account details. You can drop off a cheque at any HDFC Bank with your client ID mentioned behind the cheque. As mentioned earlier, the credit will be given only once the cheque has been cleared and might take upto 5 days for outstation cheques.

RTGS can be done only for amounts above Rs 2 lakh and will take around 2 hours for the funds to show up in your trading account. NEFT can take upto 8 hours for the funds to show up. Time taken also depends on when the transfer is done. Usually if you do the transfer late afternoon, you would most likely get the credit only the next day.

If you are transferring funds through IMPS , here is the process.

Step 1 – You need to make an IMPS transfer to the Zerodha account. Details mentioned here.

Step 2 – After this, you need to go q.zerodha.com and click on the funds tab and in the IMPS upload box mention the amount you have transferred

Step 3 – As soon as this is done, you will have to upload a proof (screen shot of bank statement mentioning the bank name and account number) of the transfer carried out by you.

Step 4 – Once you upload and save the document, our funds team will update your account balance at the earliest.

Please note we only accept fund transfers from mapped bank accounts.

Kindly refer to the screenshot below.

IMPS Upload Box

IMPS Upload Box

For equity:

Account Name: Zerodha

Account Number: 05230340001348

Bank/Branch: HDFC Bank, Richmond Road, Bangalore

Account Type: Current Account

IFSC Code: HDFC0000523 (Required for RTGS transfers)

For Commodity:

Account Name: Zerodha Commodities Pvt Ltd

Account Number: 05230340002150

Bank/Branch: HDFC Bank, Richmond Road, Bangalore

Account Type: Current Account

IFSC Code: HDFC0000523 (Required for RTGS transfers)

 

Happy Trading,

Zerodha

Your friendly neighborhood discount brokerage

482 comments

  1. Jiya says:

    hi,
    How to transfer funds(Pay-Out)from ZT- to registered client Bank AC. I checked Backoffice only Pay in option available.
    assit me..

  2. Guru says:

    iam not able to see my trading details realised profit/loss and also not able to do payout of funds at backoffice pls assist the same

  3. jahirshabeeb says:

    hello sir,i have a doubt also said above, i cant see the pay out option.hope an answer……

    • Nithin Kamath says:

      Hi Jahir,

      The payout option is available on our backoffice. Click on [bo.zerodha.com](http://bo.zerodha.com) or go to [zerodha.com](http://www.zerodha.com) and click on [backoffice login](http://bo.zerodha.com). To login to backoffice you will need to use ie and your backoffice login details would be on the welcome letter that you have received. If you don’t remember the password you can also reset it, the login id will be same as your trading login id..

      • MITHUN NANDI says:

        Zerodha Funds Payout System is not good. When I request to withdraw funds from my Account before 3PM even though at morning same has been either debited in equity account or credit in my Bank Account in next trading day.

      • nikhil says:

        I was trying to sell one of my stock at some limit price and stock was at the same of my limit price but my query was not executed and then i had to sold my stock at market price and it was sold on 130 rs and its a big loss for me.I am attaching the screenshot. and i m going to raise this issue on facebook and twitter that zerodha is cheating people.and i need a reasonable explanation.

        • If you place an order at limit price, you get in the queue. Exchanges give priority based on time, so until all the orders placed before you get executed, your order won’t. That is how order matching on exchanges work. Nothing Zerodha can do about it.

          • nikhil says:

            Hi Nithin,

            Thanks for the quick response but i have other trading account but i never get the same problem with other traders i dont know what is wrong with the Zerodha and one more thing i will add here your execution of order is very poor i.e it takes too mch time to execute the order,i can show you so many examples where i suffered from big losses due to zerodha.

  4. chetan says:

    sir,
    I transfer fund online but it wont get completed due to network problem,
    i have send account statement of mine.but still money won’t get credited in trading account & backoffice account.
    please help it out sir soon.
    I am tensed and need a fund for trading
    thank you

    • Nithin Kamath says:

      Sorry Chetan,

      Missed your post, unfortunately if there is the network problem while transferring funds it won’t show up instantly. Do sent that email out and we will sort it out as soon as possible.. Send emails to india@zerodha.com ..

      Cheers

  5. Jigar says:

    Hello,
    After I have transfered fund using NEFT using HDFC Bank Account, do I have to inform Zerodha about the transfer to get the limits updated ??

    • Nithin Kamath says:

      Jigar,

      It will help it to be credited faster to your trading account otherwise it will happen in any case. But make sure that while doing NEFT, in the remarks on the NEFT you mention your client ID, that will help a lot to reduce the time…

  6. Pradi says:

    Lets say I tranfer 10000 to my trading account using payment gateway, will there be any optios like payment type to be choosen as settlement or margin?
    I mean in Kotak securities we have this option, if we select Settlement type then the money transfered will remain in the trading account. If we select Margin type then the money comes abck to my bank account after end of trading day

    • Nithin Kamath says:

      Pradi,

      All the brokers who are also banks have an advantage mainly with the ease in which you can move money around.

      All the money you transfer gets moved to your margin account itself, you can use this across equity exchanges and segments trading on them. No need of transferring them separately.

  7. kiruba says:

    I have transferred 1,00,000 to Zerodha account from Axis Bank net banking. It’s been more than 24 hours still the money is not credited into zerodha trading account.

    I have sent n number of mails, but of no use.. I have been a trader with zerodha since 2011..its a very bad service..no promt action has been taken even after sending the transaction details, screenshots etc.

    ppl never ever transfer huge money to zerodha..

    • Hanan says:

      Karan, your feedback is essential for us to improve our offering. The instant fund transfers are done using a 3rd party payment gateway (Atom Tech) and if by chance there is a failure in fund transfers, it will be delayed even though the funds would’ve been debited from your account. These are the constraints of online fund transfers and there’s very little we can do as brokers.

      I’m sure you’ve seen the funds credited in your account already.

  8. KumarVinny says:

    Hi sir,
    Somewhere you have mention 30 banks, somewhere 20 banks but http://www.zerodha.com/funds-transfer shows only 19 banks linked for instant fund transfer facility. I have Bank OF Baroda account. Can I do instant transfer?

  9. VMG says:

    Hello sir,
    I want to know process for payout, and how much time it will take for fund Payout. And what is cut off time for process the request on same day. any contact number for help in this.
    thanking you

    • Nithin Kamath says:

      VMG, the cut off time is 7.30pm. If you put the payout request after this, it will be processed only the next day.

      If you have HDFC bank it will be in your bank the same night and if others latest by next day evening. You can call 080-40402020

      Cheers,

  10. saranraj says:

    i have a account with canara bank only this bank not listed with zerodha backoffice

    • Nithin Kamath says:

      Saranraj, we are adding more banks to this list, but for now if you are using Canara Bank, you can do an NEFT transfer.

      Cheers,

  11. Ganpat says:

    Hi,

    My account got created today. I tried to do pay in , but it says URL not found in the ini file? How to fix this?

    Thanks,
    Ganpat

  12. Seemaashokmaz says:

    Using the payin option in ZT, what is the maximum amount i can fetch from my bank account to trading account
    in 1 day.

    • Nithin Kamath says:

      Seema,

      We don’t have any limit, but there might be a limit put on your bank account usually of Rs 5lks. You can get your bank account to increase the limit for you..

  13. vivek.kumar says:

    Hi,

    I made NEFT transfer yesterday morning and amount has not yet been credited onto my trading account. I called up number as mentioned above in one of the replies and shared all information in regards to fund transfer i.e. Transaction reference number etc. I was assured that this would happen quick enough but unfortunately it has not happened yet (It is more than 24 hours now).

    Can some one look into this and revert asap.

    I am attaching snap shot for the transaction details for quick reference.

    Would appreciate quick response.

    Regards.
    Vivek

  14. AYUSHSCZDH says:

    Can You Enable the IMPS for the money transfer to ur A/c?

    • Hanan says:

      Zerodha would love to enable IMPS on your trading account so you can transfer funds without any problem using your mobile phone. However, this is not entirely under our control as we depend on third-party fund transfer gateways right now. We’ll keep you updated on the progress as to when we can allow fund transfers from your mobile directly.

      Alternatively, if your bank is enabled for mobile transactions, simply add Zerodha as a payee and do a NEFT/RTGS transfer.

  15. gksagar2011 says:

    Client ID RG03444

    Sir I have Union Bank of India only
    This time I send via NEFT . Please add this bank to ur listed bank at the earliest which more easier to me & all to smooth transaction & Trading
    Hope u will take this with high spirit
    Thank u
    Umesha GK
    9343229142

    • Hanan says:

      Umesh, we’d like to enable our clients to be able to transfer funds from any bank instantly. Right now around 20 banks are enabled through our third-party payment gateway service. We will try and partner with Union Bank of India at the earliest. Here’s the list of banks enabled: http://www.zerodha.com/funds-transfer

      If you have an account in any of those listed banks, please add it as a secondary bank to your trading account at Zerodha and you’ll be able to transfer funds instantly.

  16. mohanreddy.intha says:

    ACCOUNT ID : DM0610

    amount : 25,000/-

    sir,
    i mohan reddy from andhrapradesh.

    i transfer fund online on 3rd-NOV – 2013 at evening 6:10 pm.
    but it is not completed due to some network problem. but money was debited from my bank account. not credited in trading account. when the money was added for my trading account.
    please solve this problem as early as possible.
    thankingyou sir

  17. susai Vijay says:

    I am glad that I am with Zerodha as I can save a lot of money in brokerage itself compared to my previous stock broker (not to mention the name).Thank you Zerodha for the discount broking model.
    However, please do try to allow access to the back office on any browser because i do not have internet explorer on my PC/mobile. Other wise your guyz rock. Keep it up

  18. vkn says:

    I have a zerodha a/c linked to my hdfc bk ac. What is ur policy regarding hdfc to hdfc netbkg third party fund transfer ?

    • Hanan says:

      If you have linked your HDFC Bank account for NEFT fund transfers, the funds are usually credited instantly into your trading account since we also bank with HDFC. Zerodha doesn’t charge you anything for NEFT transfers.

  19. DM0969 says:

    Hi Nitin/ Hanan,

    On 30th Jan @ 9:30pm i have transfered online Rs19050/- to my Zerodha account but it is not reflecting into my account. I have dropped an email to India@zerodha & fund transfer team with my bank transaction screenshots and today i did receive a response from Rohan that the fund transfer team is looking into it and will get back to me once done, but i have not received a reply from the team yet.

    So my question is in a situation like this within how may working days does this ideally gets resolved?

    Further as a suggestion it would be good if our team mentions in the email reply the latest date by which the issue gets resolved so we do not need to follow up on it. As you know it is un nerving when your online transfer fails on you.

    Thanks,
    Mahesh Patil

    • DM0969 says:

      Well it got Credited today morning i.e. 1st Feb. 🙂 .. so in my scenario it took 1 email with 1 working day.

      But please do take my suggestion into consideration to ask our India@zerodha team on giving an estimated time of completion plus some calming words/emapthy would also help settle our nerves 🙂

      Once my online transfer with Redbus was stuck the Call center guy helped me settle my nerve by saying “Dont worry sir, the refund will be back in your account within 7 working days”

      Empathy + Estimated completion = Really good customer experience

      Happy Customer,
      Mahesh Patil

      • Mahesh,

        There were some technical issues with the payment gateway service provider (Atom) for the last couple of days, the funds which should ideally get updated instantly was not doing so. But point noted, 🙂

        Cheers,

  20. rajesh says:

    Hi, Nithin Kamath sir,
    I have newly started trading account in Zerodha, My question is Is ZEROSHA safe for my money? & how much safe in De-mate account
    Thanks
    Regards
    rajesh

    • Rajesh,

      The risk with a brokerage is usually when a broker offers excessive leverage to the clients, does unethical business, offers margin funding, and if the brokerage as a business is making big losses.
      As you would know, we don’t offer any leverage, offer no margin funding, and last year were among the most profitable retail brokerages in India. Also this apart, our regulators, the exchanges and SEBI do an amazing job of ensuring that no such incident happens.
      This question is primarily asked to us because we charge so less brokerage, but the question to be asked is why in this online world the others charge so much more.

      Cheers,

  21. Anurag Chaudhary says:

    Hi I am new to zerodha and not getting any help regarding the tool and any other thing..Please ask your team to reach out to me..

  22. senthil says:

    Hi Sir,
    I’m one month old with Zerodha. so far the experience is excellent. i’ve transferred twice in to my trading a/c. where can i check these transfers ie historical pay ins.
    thanks
    senthil

    • Senthil,

      You can login to the backoffice for this and choose the option ledger. This is our new backoffice link: bo2.zerodha.com but it is still in beta, you can also login to our main backoffice link: bo.zerodha.com(this old one works only on internet explorer)

      Cheers,

  23. kishore says:

    HELLO SIR , Is there any facilty for transferring the money from commodities account to equity internally without withdrawing to my account.

  24. raj says:

    hi,
    is it possible to do a NEFT transaction for funds transfer in by just mentioning DP ID in remarks , from OTHER ACCOUNT which is not linked to my trading/demat account ?

  25. Trader says:

    While transferring funds through PAYIN option in software the funds are being transferred to ATOM TECH BROKERS. I am confused shouldnt the funds be transferred to ZERODHA.

    • Funds are not transferred to Atom tech brokers, Atom Tech is a financial technology firm which provides online payment gateway solution, if you look at the payee it will show Zerodha.

  26. botany02 says:

    Hi,
    Today I accidentally pay in amt to equity instead of Commodity.(Actually I selected commodity option during pay in, but some what it is credited in equity,how i don’t know)I Contacted Zerodha, they told that I have to withdrawal amt from equity and pay in to commodity.But since the amt is transferred today it will reflect in back office tomorrow only, so I can’t place withdrawal request today.As tomorrow is sat, no withdrawal will be processed, it will be processed on Mon only that too at evening.This means that, I can only use that money for commodity trading on Tue only.I think,Zerodha may re think about fund transfer system, may change the system for effective utilization of fund by the investor.Since Whatever the fund I transferred today, have no use neither for me nor zerodha for Two trade Days.Plz Reply

    • The funds will show up in the backoffice by end of day,and you can place a withdrawal after that, try around 7.30pm. Funds should be in your account tomorrow and you can use it for trading on Monday. Exchanges have clearly said that it is a violation if we let clients transfer funds from equity to commodity or vice versa

  27. Thiagan says:

    How to close Trading and Demat accounts with Zerodha ? Procedure ?

    • Hanan says:

      Closing an account at Zerodha is just as easy as opening one. Just send us a letter requesting closure of your account with your account details mentioned in the letter. This letter needs to be sent by courier as a hard copy. Your account will be closed within 48 hours from receiving this letter.

      We do not charge you anything to keep your trading account open, so ideally do not close your trading account. You can keep it inactive and start trading whenever you like by funding your account.

  28. Arti mittal says:

    hi nithin,
    my user id is Da1727. and i have transfered rs. 10000 from my sbi account to zerodha through instant fund transfer on 9 may -14 17: 50. transaction was successful. but neither i got any confirmation through SMS nor my RMS limit shown this. i closed transfer window after seeing zerodha logo .
    pls le me know about it.

  29. Prabhu says:

    I need a clarification here, I have mapped one bank as default to my trading account (which is not under your list of 20 banks), but is it compulsory that I have to transfer funds to my trading account through NEFT/IMPS from the same Bank, -OR- do I have an option to follow the same method from my account in another Bank entering my client ID in the remarks link. (both are not listed in your preferred banks)

    • If you are transferring funds to us from any bank account of yours, you will have to first get that account mapped to your client ID with us. So send us a cancelled cheque leaf asking to map that account. Once done you can transfer from any account of yours.

  30. Prabhu says:

    Hi,

    As my bank is not enlisted with the direct transfer payment gateway, I transferred funds this morning from my bank via NIFT, the sequence of events are…

    -09:57 transfer effected.
    -10:00 received debit inst. sms from my bank.
    -11:17:17 actual credit to HDFC Bank(as per my bank sms)
    -13:29 I received the above credit confm. sms to my mobile.(from my Bank)
    and finally
    -15:26 the actual credit limit updated in my terminal,

    …though I firmly believe it is not in your hands, but can some research be done with your Bankers to solve this issue, and precious time of your clients can be saved in approaching your help-center, until all major Banks are included in your panel. Today even a small online shopping/Travel website is providing multiple payment gateway options to the customers. (I appreciate one of your team called me at the fag end of the market session to inform me of the credit update)

    regards,
    DM1341

  31. Sarfarajahmed Dalawai says:

    I transferred Rs.50000/- Zerodha Trading account on 11-07-14 at 11.30pm, it is reflecting in back office(bo.zerodha.com) but not reflecting in NEST traders RMS Limits.

  32. viswa prasad says:

    sir,
    client id: DV0992, my trading account have added secondary bank account, this number not shown in fund transfer (fund transfer pay in section) how can i transfer funds from secondary bank account.

    regards
    viswa prasad

    • Venu Madhav says:

      Hi Prasad,

      We see 2 banks mapped to your trading account. You can transfer funds through any of the 2 accounts using the payment gateway.

      If you’re still unable to see the 2 banks, please call our support number on 080-40402020 and one of our support executives will be happy to help you.

  33. viswa prasad says:

    dear sir, client id: DV0992, i have demat account in sbi, can we link this sbi demat account to zerodha trading account for shares delivery purpose. please clarify.

  34. Anoop says:

    My account got created 3 days back. I tried to do pay in for last 3 days, but it says URL not found in the ini file? How to fix this?

  35. Sen says:

    Hi Nithin,

    I am getting the error “URL not found in the ini file” from any of the link in “Web Links” –> payin etc.

    Kindly resolve this issue

    My clientID: DS3352

  36. amitpatel306 says:

    hi nithin, I am new to this investment platform. I have two queries. First, how is my money (cash holdings) is safe with zerodha as it is not a Bank nor NBFC, not talking about share holdings, as they are in demat form with ILFS.
    Second how can I place a buy request for say Reliance with limit @900 for next 10 days with CNC product type.

    I found z-connect very helpful. keep it up.

    thanks,
    amit

    • Amit,

      We are regulated by SEBI and the exchanges. We intentionally haven’t applied or looking at taking an NBFC, because we don’t intend to get into the money lending activity (usually the business that has the highest risk). Our focus is to provide the best execution platform for a trader/investor with tools that can help him stay profitable.

      Presently exchanges in India don’t let you place Good till cancelled orders, they are all removed from exchange at the end of same day. Some brokerages like ICICI, have a work around, what they do is in case it is not executed by end of the day, they place the order again for you. We don’t have such a product for now, but we are working on it.

      • amitpatel306 says:

        hi nithin,
        i have opened my zerodha account few months back. I have another account with Icicidirect. I like your platform and the customer support is very good. Planning to shift all my holding from Icicidirect to IL&FS demat account linked with Zerodha account.

        But I need few clarifications from your end.

        1. How can i see contract notes in back office ( https://q.zerodha.com/dashboard/)
        2. How can i see Transaction Statement on 3/6/12 months basis. In Transaction statement we get all the details available in Contract Notes but in a consolidated manner, so that by the end of the financial year we don’t have to keep may be around 200/250 contract notes emailed to us on daily basis. This way its manageable and it is just like Contract Notes Summary & can be used with Income Tax department as & when required.
        3. In the event of transferring of shares to IL&FS, then whenever i sold them through Zerodha platform, do i be able to get Profit & Loss statement anyhow? From my side you can get trade book of my earlier DP account where all the purchase details of (equity holding transferred) are available.

        amit

        • Thanks Amit,

          1. Contract notes is still not available on Q, you can login to the old backoffice for now (bo.zerodha.com using internet explorer). We will have it soon on Q.
          2. We have 3 kind of P&L statements, go to the reports menu, if you are talking about this in terms of taxation, open the tax P&L. Presently the tax P&L for 2014/15 is still not showing up it will from the next week.
          3. Check this post, for all the shares you transfer we have added a menu called discrepant quantity, so if your holdings with us doesn’t have buying price it shows up on discrepant quantity and you can mention the price for all of these quantities transferred.

          • amitpatel306 says:

            hi nithin,
            i appreciate for your prompt replies. Please clarify for few more things.
            if i open a account in HDFC Bank, would that saves me from zerodha fund transfer charges (of Rs 9 or 11) ?. How long would it take to credit when funds when transferred through HDFC bank account into my trading account?

            when i go to Holdings (in new ‘q’ backoffice) there is an option for Add/edit discrepant quantities. In this section it shows my Discrepant holdings. But as i see it is showing the option of giving input for FINANTECH, CIPLA, TTML, SBIN. But all these are purchased & sold through zerodha account and that too after January-2014.

            thanks.
            amit(a/c ha1558)

            • Amit, yes you don’t have to pay the payment gateway charges if you transfer from your HDFC into your trading account. The transfer is instant, but you will have to send us an email asking to update, otherwise it usually can take upto around 15 minutes.

              Having the holdings thing checked.

            • Jyoti Sarkar says:

              You responded to Nithin Kamath, that if you have hdfc bank account, then you will not be charged 9 or 11 rupees.
              I was charged 10.35 rupees without any notification of confirmation when I used kite to transfer money from my hdfc bank account to zerodha account.

      • Anil says:

        Hi Nithin.

        I would like to know if the way of un-executed orders that get cancelled by EOD will be placed automatically the next day (similar to feature that is provided by ICICI) is being implemented at Zerodha?

        If so can you provide any tentative timeline for the same?

        Thanks.

  37. MITHUN NANDI says:

    Zerodha Funds Payout System is not good. When I request to withdraw funds from my Account before 3PM even though at morning same has been either debited in equity account or credit in my Bank Account in next trading day.

    As Zerodha’s Payment System is very Bad, Zerodha require to make an option to transfer fund internaly means Commodity to Equity vs versa so that no trader will wait for when Fund will be credited in Bank Account and they will be transfer fund in another Segment

  38. Anil says:

    Can we pay in using q-zerodha back office

  39. Varun says:

    Hi All
    i have a query, i have around 52 lakh rupees in my trading account. i want to know that is it safe for me to to keep this amount in trading account. I have heard that if your brokerage house gets defaulted or bankrupt then u might loose all your money. is this true ? Please clarify on this.

  40. madhan02@gmail.com says:

    Hi,
    May i know what time the fund withdrawal can be placed. I happened to transfer excess funds in the morning to my Zerodha trading account and wanted to take back those funds in the evening. I was watching for the fund withdrawal to be active at 7:30 PM but the funds are still not updated.

    Thanks,
    Madan.

  41. DHIRENDRA says:

    DD0864
    hi Nithin,
    got a problem.
    my primary bank a/c . is with PUNJAB NATIONAL BANK. and i dont have net banking facility activated. I tried to do NEFT for “pay in” by physically visiting my bank. I filled up the NEFT form and transfered money to zerodha account only to know that the transfered amount has been returned to my bank account saying”RETURNED FROM ZERODHA”. Dont know what to do?
    Is it necessary to do NEFT through net banking only OR can I transfer it by filling up NEFT FORM at my bank also.

  42. Neeraj says:

    hello sir ,
    I want to know in detail , what is the process of closing the zerodha trading and demat account .

    • Hanan says:

      It’s not necessary for you to close your trading account at Zerodha because there’s no cost for you to leave it dormant and reuse it whenever you have the need. If you wish you can easily close your account by simply sending us a letter by courier requesting for closure of your trading account. You would have to send a letter to IL&FS to close your Demat account. Both the letters can be couriered to our office and we’ll take care of the formalities. Accounts are usually closed within 48 hours from receiving the letter.

  43. Bimal says:

    Dear friends at Zerodha,

    It is a pity that we are made to spend money on unattended calls to your support lines. It is even bigger shame that our problems are not being solved or being attempted to solve. There have been so much issues today. The last one about pay-in problem.

    About an hour ago I had called as well as sent mail that pay-in amount, though debited from my bank account, has not been credited to my commodity trading account. No body is bothering to respond. And since last half-an-hour I am on phone waiting for someone at your end to receive the call. The only person happy is my telephone company. This is too irritating… and causing us mental and financial loss.

    Never had such a bad time with any broker, leave alone Zerodha.

    Thanks

    Bimal

    • Bimal, seems like you have had added on issues. The money confirmation came to us late from the payment gateway provider and hence the delay in updation. But I guess you must be seeing it now. Our phone lines have been continuously clogged from yesterday. This should all be settled in another day or two. Sorry about this again Bimal.

  44. Satyajit Shetty says:

    My ZERODHA id is MHDS0552 Mr Satyajit Shetty this is regarding fund payin and payout i was having a account in ICICI and corporation bank that was linked to zerodha for all transaction but now I have closed the ICICI Bank account and your company is not tied up with corporation bank, I have giving the necessary documents to add corporation bank as a secondary account it has been added but the link is not working, can you please tell me what is the alternate that I can do for payin and pay out.

  45. Smallfish says:

    Hi

    I have transferred funds today from my ICICI Bank Account – the account statement shows funds debited, while the Zerodha site shows the transaction as failed. Have spoken to your support, raised a ticket # 637624, and sent mails.

    Please check

    • Sometimes the payment gateway fails to acknowledge us immediately, in which case we wait till we get a confirmation from the bank. During such times there might be a delay in updating funds when transferred.

      • Smallfish says:

        Hello,

        I called up my bank and they said the transfer was initiated immediately when I made it – to AtomTech, to an account ending with 04801. Zerodha shows the transaction as failed. ICICI shows it as successful.

        The funds seem to be hanging somewhere in between. This is worrying – what is the additional proof one can ask the bank which will help in this case?

        • Smallfish says:

          I just got a mail from Zerodha that the funds have been transferred. Thanks for your help. Please let me know if there are any precautions I need to take for future, to prevent this. Or any particular time when such transactions need to be done.

        • The problem is that when this happens, the payment lies in a limbo. It would have debited from your bank, but it wouldn’t have hit our NSE client account. This happens once in a while, and nothing that you can do about this.

          • mca.ashutosh says:

            Hi Nitin,
            A similar case has happend with me today. When you transfer and its not get debited to trading account, then there is a risk that your existing fno position will be in limbo and if someone wants to buy then they needs to wait for 1-2 days.

            Looks like NEFT transfer is better than Payment gateway. 🙂

            Fix –
            We can document the process in fund transfer section stating that Note
            Merchant Ref No for the Transaction – starting the process
            Note the Bank transaction confirmation number.

            Create a support ticket in zerodha using the above details

            There is dedicated support exist between ATOM and Zerodha

            Zerodha Team
            They can touch base with Atom Team and share these details. Atom Team should be able to verify it and respond/ clear the funds. (from backend).
            On this update Zerodha Team can update client trading account manullay from backend.

            The turnaround time should be between 1-2 hrs MAX.

            Thanks,
            Ashutosh

            • mca.ashutosh says:

              My Problem is solved. Best approach is once you know the transaction has failed but passed from bank. Create a support ticket on zerodha and also confirm from bank – not sure how to get a confirmation proof or something from them. And then again again follow up with zerodha. Once they say – “amount transferred to your trading account through payment gateway has been received.” Back-office updation will always take place by end of the day.

              It will be great if we can improve the step by step way to fasten the transfer. And also see how many times it is failing/success – ratio should be 1 in thousand or ten thousands or so.

  46. sreenu says:

    Hi I am very new to trading, I want to know if I sell Rs 1Lakh worth shares in delivery trade and again when i can buy shares with that amount. I mean once sold does money stays in trading account for next buy or its should go to bank account and then only i will be able to buy?

  47. sreenu says:

    Also I want to know if zerodha have tools which work on mac , mobile and iPads?

  48. D Shivaji Rao says:

    I’m trying to make rtgs payment to my trading since its canara bank…rtgs needs to be done via zerodha….so its asking for clearing code…..im unable to add ifsc code 🙁

    • We have a lot of our clients using Canara bank accounts transferring money using NEFT/RTGS (there is nothing like a clearing code), here are the details:
      Account Name: Zerodha
      Account Number: 05230340001348
      Bank/Branch: HDFC Bank, Richmond Road, Bangalore
      Account Type: Current Account
      IFSC Code: HDFC0000523 (Required for RTGS transfers)

  49. Ashutosh says:

    I want to check my account balance available for trading. I do not have NEST installed and perform trading though web application-z5. How do I check the balance on web app?

  50. Madan says:

    Nitin,
    I truly appreciate your efforts towards your clients and support. But what’s the point when you don’t keep up a team as good as you are.

    Your support team only gives excuses not solutions for customers. Take issues for RMS updates, fund settlements, system down or poor performances. Every time i reach out to support i only get an excuse. There wasn’t a single week In 3 months of my experience with Zerodha that was atleast better.

    Two weeks back i reached out for fund settlements issue. I have exclusively opened an HDFC a/c to have my funds settled quicker. But the result i still get the funds settled only the next day when i put in an withdrawal request.My service ticket #416431 which is extension to an issue pointed out 2 weeks back. Appreciate if you can justify for delayed settlements again and again

    • Madan, thanks for pointing this out. Until now, we used process all the withdrawal requests at 8pm every evening (many clients asked us to do this, as they needed more time to place the request). A bunch of checks need to be done before processing the withdrawal. Like yesterday, a few times over the last week, it has extended the 9pm deadline put by the bank, and hence the money hits your account only the next day.
      But we have this fixed, from monday we will have two batches of processing withdrawal requests, one at 7pm and one at 8pm. This should ensure that you have the funds in your bank the same night itself.

  51. Sandip_Chougale says:

    Hi Nithin.
    Fund transfer (Pay In) using ‘Q’ is not available. Request you to please incorporate it as early as possible.
    Also “Pay-in” done through Trading software or web site, it is not updating/showing in “Q” immediately. Please look into this.
    Thanks & Regards,
    Sandip

  52. Sandip_Chougale says:

    Whenever I do Pay-in, some amount is deducted as transaction fees. Why this is happen for every transactions? Other brokerage firms are not taking transactions charges upto 50 thousand rupees.

    • Sandip, if you transfer via cheque/NEFT/HDFC to HDFC we dont’ charge you anything. The Rs 10 is charged by our payment gateway provider for offering their service for instant transfer. That charge is passed back to you.

  53. ranjini says:

    Looks like there is a problem with PAYIN today. Unable to transfer money into my trading account from trade.zerodha.com. Also PAYIN in Z5 is not working.
    Looks like its a problem with atom.

  54. devan says:

    Hi, I opened zerodha account in my fathers name and the bank account liked with zerodha don’t have online credentials. If I need to transfer money from my savings account, shall I deposit my cheque mentioning the client ID or do I need to deposit only through my fathers account? Because I don’t have the cheque book of my fathers account. Or what are the other options to credit my fathers demat from my bank account?

  55. Charming says:

    Hello,

    My query is regarding funds payout. When I have closed my options position on a particular day is it possible for me to withdraw amount from my account on the same day if request is placed before 7:00 pm. For example, I have purchased option on 27th May 2015 and sold it on 28th May 2015, is it possible for me to withdraw the balance from my account on 28th May 2015 by placing a withdrawal request before 7:00 pm. I get to understand it is not possible since it is T+1 settlement.
    1) If so, then how would I get the exposure for that amount to buy options on 29th May 2015 at 9:15 am?
    2) Is this because contract notes for equities are sent late at midnight and that is the reason withdrawable amount will not be reflected in the back office before 7:00 pm?
    3) Even commodities have T+1 settlement, but I will be able to withdraw the amount on the same day. If I have closed positions at 11:00 pm on 28th May then I will be able to withdraw amount on 29th May if request is placed before 9:00 am.

    Kindly clarify as to why there is a difference in funds payout between Equities and Commodities.

    • If you buy futures, either equity or commodity, you will be able to withdraw the money the same day. The reason for this being that when you trade futures margins get blocked. Remember that you can withdraw only the margin which was blocked, if there are any profits it can be withdrawn only the next day again.

      In case of equity delivery and options, when you buy options or buy stocks, the money gets debited by the exchanges and it is not blocked like futures. When you exit, the money comes to your account from the exchange only on T+1, and hence you can withdraw only next day. But yes, brokers will let you trade on the same money even if they are yet to receive it from the exchange, because they will know that it is guaranteed to come from exchange.

  56. prasad says:

    Hi,

    Can I use IMPS transaction type to transfer money?

  57. Antriksh says:

    Hello,
    I recently opened an account with zerodha. I transfer funds via NEFT as Bank of Maharashtra is not eligible for instant fund transfer. My first transfer was credited within 1 hour to my zerodha trading account. But today i.e. 6th of June 2015 (Saturday), I made another fund transfer. Its 5.00PM and the funds are still not shown in my Zerodha account.
    How much time does it usually take for the funds transfer process? Is there anything else that I should know about funds transfer?

  58. dushi333 says:

    Trying to open the ac trade.zerodha.com but wn i put my id..it says..PLS TRY NORMAL LOGIN..i have to transfer fund in it..wt to do..

  59. abhi says:

    sir
    Is it compulsory to transfer 5000 rs in first transaction to trading account…?
    please sir tell me…
    can i transfer 4000 rs in first transaction?

  60. Harshad Govande says:

    hello,
    I am new to zerodha. i have some questions regarding payment
    i have HDFC bank account which is linked with my trading account.

    1) if i use your payment gateway does it attracts transaction fee??
    if i made payment through gateway how do i inform you about payment so that my limits get updated??

    2)if i choose NEFT then how do i inform you about the transaction so that my limits get updated??
    how much time it will get so that my limits get updated

    regards,
    HARSHAD
    (DH0658)

  61. sachin says:

    Can zeroda will get tie up with Indusind bank for PIS NRI

  62. Deepak Parkhi says:

    Hi I wanted to open account.. But I have one Question.

    If I transfer say 50000 Rs to my trading account, can these be utilized fully for mcx as well if I do not have any position in NSE FO after 3.30 PM along with intraday exposure for mcx as per your policy?

  63. Abdul Naseed says:

    HI, i had just transferred 20000 into my commodity account, money was debited from my account however the payment was a failure as per NEST message, when do i get credit and how i will get my money.

    I need to trade ASAp can you let me know how to get margins.

    Regards
    Abdul

  64. Sandeep Prabhudesai says:

    Hi,

    Is there a limit of 10 lakh per transfer when trying to do a Pay-in through ZT/Pi ?

    Regards,
    Sandeep

    • No limit from our side, but your bank might have a limit. You will have to send a letter to your bank asking to increase the limit for transfers.

      • Sandeep Prabhudesai says:

        The bank has a limit of 10 lakh per day, but thats for a third party transfer from the bank’s site. I am told by your support that if I have to transfer 20 lakh in a day from your terminal, I need to do Payin twice for the same ?

  65. Alok Gupta says:

    Is there any option to link secondary bank account with Zerodha trading account?

    • Yes you can link secondary bank account, but that can be used only to transfer money into the trading account. Withdrawal happens only to the primary account. Send us a cancelled cheque leaf along with a request to map it to your trading account.

  66. Sandeep Kumar says:

    Hi,

    I just opened my Nest Trader account and found that the balance shown is zero, with negative balance of over 3 lacs. This when I have a large balance in the account.

    It happens every few days, and there is no concurrence between Q and Nest trader.

    I can not maintain a large balance in the account unless you stop such anomalies. I would request you to call me and clarify.

    Best Regards,

    • Sandeep, usually on the weekend we are running maintenance. So it is best to look at your Q account to see your exact account balances on weekend.

      • Sandeep Kumar says:

        Hi,

        I am not able to reconcile the amount in Q as well to the balance on Friday EOD. I would like to transfer a bigger amount to my trading account but for these issues.

        Thanks for the quick response anyways. I will check back on Monday.

        Best Regards

  67. Himansu Sekhar Bishi says:

    hello sir If i transfer amount at 7.30 pm on MON then can i get in my account on morning of TUE? Or have i wait for the next day?

  68. Soumyajit Roy says:

    I have recently done an IMPS transfer from my linked ICICI bank account to Zerodha HDFC account. The amount is deducted from my account. ICICI Bank is telling that the amount is credited in Zerodha account. But I don’t see the amount in Q. Can you please advise what can I do?

  69. D. Pramod says:

    Hi Nithin & Team Zerodha,

    I have an account with HDFC bank. Could you please guide me on following query.

    Q 1) Which type of transfer is good and convenient for me as I am holding saving account in HDFC bank.
    i)Transfer within the bank
    ii) NEFT
    iii) IMPS or any other type

    Q 2) When I select following type for fund transfer “Transfer within the bank”, It is asking to Add a Beneficiary. What data I need to enter to choose you as Beneficiary ? It is asking Beneficiry’s account number, Nick name and email ID.

    Please guide. Thank you.

  70. Senthil says:

    You will need to update the content.

    I’ve HDFC account linked in Zerodha (my online banking isn’t working). Therefore, i visited the branch and provided them the NEFT request, they refused to take the request saying ‘Zerodha’s account is UBC (or something similar)’ – there is no provision to do a NEFT transfer, I can drop a cheque, and should be cleared by EOD as it is the same bank account. I followed their instruction.

    & the pain started – my account was debited the same day. But the funds are not yet reflecting in the trading account. IF the money was taken out of my account, where is it now?? as far as my understanding goes, the bank has immediately credited Zerodha’s account. Then?? why is there more than 48 hours of delay.

    Why?? does your team take such a long time to update my account.

    1) NEFT from HDFC bank is not possible
    2) Same Bank cheque, cleared on the same day takes hell lot of time to show up on my account (today is the third day, and i still do see it)

    Customer care :

    1. Waiting to get connected?? be ready to spend at least 10 mins
    2. Spend additional 10 mins explaining the situation
    3. High probability the agent will give you a generic answer, and you spend another 10 mins justifying the intensity of the issue.
    4. Now the escape route – “Sir, we will get back to you”, not time-frame, no idea what they play to do, and i have my trades waiting to be executed.
    5. I wait for a day – nothing happens
    6. Third day – Step 1 to 4 repeats

    Does anyone really care of ‘Efficiency’?? Highly disappointed… Pls explain why this happened and how do you plan to fix it, and ensure this doesn’t happen again

    • Senthil,

      You can do NEFT/HDFC to HDFC transfer directly from your bank account online, many of our clients do this. You can also use the payment gateway we provide. When you drop cheque, the issue is that the credit we would have received will show only a cheque number and not the bank account details. So unless, you send an email to us saying that you have deposited this cheque, that fund will stay in limbo.
      I am going to track your call and the executive you spoke to. From next time, if you are dropping a cheque do send an email to support@zerodha.com with the cheque details.

  71. kamal bhatt says:

    Can I deposit a bank of Baroda cheque in any of hdfc bank to introduce my initial capital in my trading account (after a/c is opened)

  72. Kamal Bhatt says:

    I have submitted zerodha physical form along with all documents on 28th(Monday) so when will my account (trading + dmat)be ready? Can I transfer money immediately after getting two initial email containing trading password & login? Or I can start once dmat account is ready?

    • Venu Madhav says:

      Account will get opened within 48 hours subject to the accuracy of the documents provided. You’ll receive trading account passwords once the account is opened. You can transfer funds by logging into the trading platform.

  73. Kamal Bhatt says:

    Getting login id & trading password through email does mean account ready for trading & fund transfer.can I trade though dmat is not ready?

  74. Mk Mishra says:

    Hi nithin sir,

    THis is manas Mishra 9th sept I have 3000 rupees transferred trough Pi tool after 1 it was showing pay in-3000
    total margin-2989.74 and free cash is 5989.74.
    On 10th sept again I have transferred 3000 rupees through Pi tool. But It wont any change in cash position. it was showing me what it was before.
    The thing My account payin balance should be 6000 rupees. it is not reflecting then what is free cash and total margin.

  75. pankaj borade says:

    hi sir I read full blog and question and answers . I have trading and demat account with zarodha. I want to can I transfer the fund to my trading account from pay u money. is this possible to under 10000 rs fund transfer to zerodha trading account from pay u money.

    • Pankaj, exchanges don’t allow us to accept funds from anything other than your bank account mapped with us. With Pay u money, when we receive funds we will not know the bank number from which it was sent, so no not possible.

  76. uma says:

    Received account opening mails. But the backoffice Q do not show ‘Pay in’ facility to transfer funds.

  77. uma says:

    I’m a new client. Account opened today. As a test check, I transferred Rs.1000/- as pay in from zerodha trader payment gateway. Though it is shown as successful, the account balance is showing as Nil in the back office. When will it get updated?

  78. Krishnanand Shenai says:

    Hi Nithin,

    Do you guys service charge 14% on 9/- Rs. funds transfer ?

    I transferred 10,000/- and was actually shocked to see 9,989.74/- balance !!!

    You guys should have told upfront about it.

    Regards,
    Shenai

  79. Dinesh says:

    Hi Sir,

    I am new to ZERODHA so pls let me know the answers to my query”

    My Questions about Payin:
    1. Can I make Payin through my Netbanking instead of Payment gateway facility on ZT through this I can make IMPS transfer to ZERODHA account. If yes after I complete my transfer to ZERODHA Which type of details I will have to mail you. And please mention the mail-Id. Bcoz sometimes third party gateway transaction will take more time to reflect the amount into my trading account that’s why I ask you.

  80. Parthasarathy says:

    I have paid in Rs 10200/- into my account one week back and it is reflected in my equity cash balance.

    Yesterday I bought GOLDBEES- Qty 4 CNC order for Rs 9731/-

    But my cash balance has not reduced but I see that my net value is -9731 rupees.

    I would like you to debit this Rs 9731/- from my equity cash balance.

    Thank you.

    Parthasarathy.
    DP2766.

  81. Parthasarathy says:

    I have paid in Rs 10200/- into my account one week back and it is reflected in my equity cash balance.

    Yesterday I bought GOLDBEES- Qty 4 CNC order for Rs 9731/-

    But my cash balance has not reduced but I see that my net value is -9731 rupees.

    I would like you to debit this Rs 9731/- from my equity cash balance.

    Thank you.

    Parthasarathy.
    DP2766.

    • Venu Madhav says:

      The funds would be debited post end of day process. Login to q.zerodha.com with the login credentials provided to you. The net obligation for the day would be debited/credited on your ledger.

  82. omkar says:

    Hello sir,

    I sent money from my hdfc bank account to zerodha equity account.
    I sent money by using option within bank transfer. can i get money in my trading account by this method?

  83. ajay mittal says:

    hello team,
    my id is DP1528, i tried yesterday & today to pay in through instant fund transfer. but when i mentioned amount and my linked bank account. after that it did not redirected to SBI login page. so
    i had to go for neft . which took 3 hours to reflect in trading account. pls check the issue with instant fund transfer and rectify same.

  84. Anand says:

    Why there is no payin option for zerodha mobile application.? Please develop it…….

  85. Akaant says:

    What are the charges on the leverage you provide on equity ?

  86. Akaant says:

    How much do you charge for mis margin on equity ??

  87. Rajesh MM says:

    Hi,

    I kind of lost with all new reports in Q, is there a way to generate a report on the amount payed in(Amount transferred into Zerodha from my Bank account) so far?

    BR//Rajesh

  88. Madhan says:

    Hi,

    I have used some amount in margin. And i have some cash available to use . But after market hours, say like in christmas, i logged in to Kite and not able to see any cash available. It says as Total account value=0, Free cash=0,
    Margin used=0.

    Just want to confirm if it shows only in market hours. And we wont be able to see that in week ends ?

    Thanks

    • Madhan, if we are running any maintenance or end of day process, it won’t be updated on Kite. But you can always login to Q.zerodha.com our reporting tool to check this out. You can access Q from within Kite.

  89. Naveen says:

    Hi,

    It would be great to transfer money internally individual account from Mcx to nse as well as nse to Mcx.

  90. Bhavin Vora says:

    Can I do the NEFT from my bank account to my wife’s trading account if I mention the Client code in the comments?

  91. SHAHI KALAM says:

    Dear Executive,

    Can I use pay in fund transfer if I am using NSE NOW app ?

  92. raghu_spn says:

    hi. can i map my current account as primary account to my zerodha trading account?

  93. Natesh says:

    Hi Nithin,

    When i try to add beneficiary (for F&O) in canara bank, its asking beneficiary ID also as mandatory field. So what ID should i mention. It’s not available in fund transfer section.

    • Venu says:

      The beneficiary ID is for internal reference I suppose. You could mention your Zerodha client ID as the beneficiary ID or just mention ‘Zerodha’.

  94. Jignesh says:

    Hi Nithin,

    I have few queries on fund transfer as follows:

    1) Fund transfer using payment gateway thru HDFC bank:
    Quoting your reply dated 07 Aug 2014 “Amit, yes you don’t have to pay the payment gateway charges if you transfer from your HDFC into your trading account. The transfer is instant, but you will have to send us an email asking to update, otherwise it usually can take upto around 15 minutes.”
    However, in your subsequent replies dated 06 Feb 2015 and 02 July 2015, you mentioned that the said charges do apply irrespective of bank. Can you please clear the air?

    2) Direct transfer (TPT) from HDFC bank (HDFC to HDFC):
    a) Referring to your reply dated 28 Aug 2015, this was news to me and I believe this is a free option (no bank/zerodha charges apply), however, there is no mention of this option in your fund transfer documentation. Could you please publish this option to clear air for prospective clients?
    b) How long does it generally take to reflect the funds in trading A/c transferred via HDFC-to-HDFC TPT? Do I need to send an email upon fund transfer or client id in transaction remarks will suffice?

    Awaiting your prompt response.

    • 1. If you do NEFT, we don’t charge you anything. If you use the payment gateway on the platform we charge. So if you are doing HDFC to HDFC NEFT, no charges.
      2. https://zerodha.com/funds-transfer, check out for depositing funds using NEFT/RTGS/IMPS, it says it is free for all banks.

      • Jignesh says:

        My query wasn’t about NEFT.. it was about the “Transfer within the bank” option that HDFC provides (see attached). In case you’re treating the aforementioned option as “HDFC to HDFC NEFT” then I think I got the answer. Please care to provide an answer to point 2b copied below for quick reference:

        b) How long does it generally take to reflect the funds in trading A/c transferred via HDFC-to-HDFC TPT/NEFT? Do I need to send an email upon fund transfer or client id in transaction remarks will suffice?

  95. dinesh says:

    i want to transfer my fund by cash to my trading account what is the procedure for cash transfer?

  96. Gantala Prakash says:

    Hi Nithin,
    Please add Bank of Baroda in Funds Transfer

  97. M Kithan says:

    Hi,

    I have transfer funds for Equity segment as well as Commodity segment from my Bank of Baroda Account using IMPS service. I have transferred to the respective Zerodha HDFC accounts for Equity and Commodity and have also updated it on Quant with the screenshot of the transfer and also also mailed it…How long will it take for the funds to reflect in my trading account?

    Thanks

  98. TP says:

    Does zerodha support fund transfer for PNB or Syndicate Bank? If not, is it likely in the near future?

  99. Nutan Parmar says:

    Hi,
    i have transfer the amount to my trading account on zerodha. via IMPS . i have done it on Saturday night(04.03.16). I have attached the screen shot also as per guidance on website,
    so will it be updated on Tuesday only (working day) or it update automatically on holiday also??? in my case it has not been updated till time i write this (more than 14 hrs pass)………
    when i transfer via IMPS to my relative account on holiday also, transaction is immediate

    one more question
    all transfer system on zerodha is manually or automatically?????
    Thanks and regards,

    Nutan

  100. khushboo says:

    hi,
    i transferred amount to my zerodha acc using online funds transfer, but i cannot see any credits in my zerodha account for it. will it get updated today ?

  101. Kamal Gupta says:

    I got my account opened with you and got the login details on Friday(11th Mar). On Friday night, I transferred rs5000/- to my trading account using Kite and the fund got transferred without problems. But the money seem to have vanished when I checked today(Saturday). Talked to Surjita who said it might be visible again on Monday but she was not sure what happened. Please assist

  102. Maktum Mallat says:

    I have transferred fund from Axis Bank to Zerodha. Because of network issue. Amount get deducted from Axis account but not reflecting trading account.

    To resolve how much time it ll take…

  103. Nutan Parmar says:

    hello sir,
    i would like to know for how many days the unused fund will be there in my trading account,
    and what is policy of zerodha transfering back to my bank account.

    Also “Policy for Inactive clients” on zerodha website “https://zerodha.com/policies-and-procedures” is not working.
    it says 404-page not found.

  104. Arun Murali says:

    Hi Nithin,

    On march 28,2016 all the funds in my trading account got transferred to my bank account but I did not placed any withdrawal request.

  105. AMAN KUMAR SHARMA says:

    Sir in online fund transfer zerodha is charging rs. 9 for transaction. is it one time or every time if every time then it is costly. other brokers do not charge for online fund trasfer like IIFL, INDIABULLS. my saving ac of HDFC BANK linked with zerodha so i have to pay rs 9 for every fund transfer or any other way is available for free fund transfer. help me

  106. Ajit Kumar says:

    Hi,
    Today, I have transferred money in my trading account (Id- RA6625) from ICICI bank. amount is debited from my account, but since due to slower internet connectivity, it was not redirected to success page, and so Amount is not reflecting in my trading account. I have raised support ticket for this and attached screenshot of statement of my account (Ticket No – 654458 ), but still there is no response came from your side.

    can you please lookup into this problem, as I needed money for trading tomorrow.

  107. Aditya Ganti says:

    Sir,

    I have transferred Rs 24,000 to Zerodha by IMPS at 8:30 AM and sent the screen shot at 8:35 AM to funds@zerodha.com. Funds got transferred at 10:30 after calling Zerodha. By that time stocks I wanna buy shot up by 2-3%. I have lost that opportunity due to late processing by Zerodha.
    Why should I wait, send screen shot and call Zerodha for my OWN Transfer of Funds to my OWN ZErodha Account.
    I am unsatisfied by this type of system. Pls revert sir and kindly avoid such type of things . . .

    • Aditya, the issue with IMPS currently is that we don’t get to know from which bank account number we have received. That is the problem with the system. Unless we reconcile, we can’t update funds. This sometimes takes time.

  108. Nutan Parmar says:

    sir, i am losing my confidence with zerodha.
    i have transfer the money from my bank account on 12th April earlier in morning to account RN2586. total number of transaction was 25000 x 2 times =50000.00 and have sent the screen shot to zerodha on 9.48am on 12/04/16.
    this amount was not updated in my trading account till 1.11 pm after which i have raised a Ticket #378227, for which i got reply @ 8.02 pm asking for the account number.
    at 9.30 am on 13.04.16 i have checked the account and found that still there was no update in my trading account and then i have call to the support team, after holding for 10 min in Que my phone was answer and support team assure me of updating my account within few minutes after giving my bank account number. after checking in my trading account i found that only 25000/ was updated in my account. i have waited till afternoon, and then i have call again to support team, they asked for my account statement to mail which i have mailed. and i have gotten a new
    Ticket #623459. i am very unhappy with the fund transfer system, yours platform is good, your software is good every thing is nice of zerodha leaving fund transfer, you have built a nice image, please dont spoil this image,
    will request you to please look into this matter on urgent basis

    • Venu says:

      The IMPS update isn’t automated yet Nutan and we’re looking at ways in which the funds can be automatically updated so you don’t have to face any delays when you initiate a transfer through IMPS. The delay is unusual, nonetheless, we’ll look into it and ensure the process is in place for timely updates.

  109. Suman Chowdhuri says:

    Hi i transferred some 10000 through Pi for testing how it goes, but i see free cash 9997.18. Small charges but wanted to understand the transaction cost.

    1. Is there any deduction done by Zerodha as charges?
    2. I have transferred through Pi via my SBI account which is linked. is this a Neft transfer happening or IMPS as it didn’t take much time to reflect.
    3. I read some comments here Funds not getting immediately transferred. Any preferred time when transferred can be done with less time?

    • Suman Chowdhuri says:

      it seems Rs10.31 is deducted for transaction today ie a day after transaction.. is there way we can eliminate this transaction charge by any gateway or so ?

      • Venu says:

        If you’re using the Instant transfer facility, the transaction fee will be levied. You can choose to do NEFT/IMPS for which we don’t charge anything. However the update isn’t instant.

  110. Shashank says:

    Created #565332 . please let me know when will it be solved. I got transaction failure status while transferring 5000 from my bank a/c to zerodha using payment gateway.amount got debited from my bank. But didn’t get created to zerodha account.

  111. Pallavi says:

    Team,

    Yesterday around 6 pm i have transferred 50000 to my account using netbanking and Kite. The same amount has been reflected in Kite.

    But today when i checked Kite, all of a sudden there is not a single rupee shown in the system as free cash or total account value.

  112. Rakesh says:

    Yesterday around 1 AM have transferred 50000 to my account using netbanking and Kite. The same amount has been reflected in Kite.

    But today , it’s not showing on my Dashboard.

    It seems ,So many users are facing the same issue .It’s a application bug/issue or what.

  113. Prashanth says:

    Can I use debit card.. for transferring funds

  114. laxmi says:

    Hi, I just transferred 1L from my hdfc bank(a/c 50100030377759 ) to the zerodha account using NEFT but forgot to indicate the client ID(being first time using neft) in the remarks. The transaction number displayed on my hdfc bank is 147119012A1 . Could you confirm that the funds would be credited to my account by today? Thanks

  115. Raghav Singh says:

    sir how to transffer funds from punjab natioanl bank to online trading account.the name of bank does not displays in
    payment gateway.
    please help

  116. ARUN says:

    Sir please add bank of baroda net banking for fund transfer

    • Venu says:

      We use the facilities of a third party vendor and provide the payment gateway facility. There are a few validation concerns because of which Bank of Baroda can’t be added. You can use IMPS to transfer funds.

  117. varadharajan says:

    my account id RV4284. iam not able to payin funds through pi software where there is no option in the bank dialog box. please look into it as soon as possible.

  118. Pratik Makwana says:

    how much amount need to add in fund of zerodha account for first time?

  119. TEGBIR says:

    I want to transfer funds to my Trading Account from My HDFC Bank Account.
    Can I use transfer within bank option in HDFC Netbanking.

  120. Willington prabhu says:

    Im new customer. I transfered rs.5000 to my zeroda commodity trading account and 15000 to my equity account on 2/3/16. My equity account shows correct balance and i start trading. But my commodity account still shows 0 balance. My I’d was DP4136.

  121. hemant says:

    Hi Nithin,

    Ny vank of baroda account is linked with my trading account with zerodha.

    Can i tranfer funds to my zerodha trading account from my other bank acount with axis bank even though the same is not registered with zerodha??

    Please help.

  122. Nitish says:

    I transferred amount to my Zerodha on saturday evening 7:35PM and uploaded the screen shot of same at q.zerodha.com under funds but its not reflecting in my zerodha account on Monday morning as well. Any guide to get the things done right?

    • All IMPS/NEFT/RTGS doesn’t automatically get updated on the front end. If you have attached the right proof for IMPS, it should get updated in 30 mins (during working hours).

  123. Madan says:

    Hi sir
    My ID DG1660

    I did withdrawal request on Friday evening, but still not reflect on my bank ac

  124. HILESH CHAUDHARI says:

    sir,
    i have transfferd mony to zerodha HDFC account 05230340001348 through IMPS as BANK OF BARODA is not zerodha list. now i m uploading the screnshot but after hitting the SAVE link bad gatway appears.. now what shuld i do?
    does this works on saturday? money is debited from my account..
    ID :RH1687

  125. Arun R says:

    Hi all,
    Can i transfer funds to my trading account from a bank account which is not linked with my zerodha account. If yes how can i be able to transfer…

    • Yes you can, but you have to first map your other bank account as a secondary bank to the trading account. To map, send a cancelled cheque of y our secondary bank account to our Bangalore office.

  126. siddharth jain says:

    I am not able to transfer funds from my bank account to zerodha, the submit button is greyed out

  127. Srinivasan M says:

    I(DS6928) made 2 fund pay ins today(22June2016) to Zerodha a/c. One for Rs.20391/- at 11:47am credited alright to a/c. 2nd one made at 2:18pm for Rs.200/- is not yet credited to my a/c, due to which my ledger shows a debit bal of Rs.189.91/- instead of credit bal of Rs.8.4/-. I already sent email reminder for 2nd fund transfer at 2:27pm today(9 mins after the actual transfer was done). Yet you guys have missed it out. Very reckless.

  128. Prajwal says:

    Hi, I have transferred 10,000 through imps from my primary linked bank of baroda account yesterday. It was debited from my account at the same time and I’ve uploaded the transaction screenshot in Q back office too. But still its not shown in my trading account. Would you look into this please. ID=RP5502

    • Venu says:

      We’ve received a screenshot for a transfer of Rs.5000 through NEFT and has already been updated and is available for you to trade since morning.

  129. Sourav says:

    Hi, i want to know whether i can make a IMPS from my bank account to my mothers trading account ? she doesn’t have internet banking enabled with her bank acct .

  130. sam says:

    hi zerodha aka Nitin,
    I was planning to open account with you but after going through so much payment gateway issues of not reciving funds on time for trading and software glitch . I am thinking againa nd again whether to open or not.

    Those who use NEFT and IMPS unki toh laag jaati hogii.

    If so much delay in reciving funds than what about the opportunity cost .

    Nitin bhai Kaam pe lagjao. Paytm ko add karlo. LOL

    • 🙂 sam, all payment gateways have issue, we have to go with some vendor for this. We receive thousands of inward entries everyday, what you see here as complaints are just a few. Can’t add wallets to trading accounts, SEBI doesn’t allow for now.

  131. Sriram says:

    Hi,
    Ordered an SIP (DSP Blackrock Micro Cap Fund) on 30 Jun for a monthly denomination of 2000/-.
    It finally reflected in my SIP book today i.e 4 July.
    I want to know what is my SIP initiation date. Called up customer care but recieved no satisfactory reply.
    cheers

  132. Santosh says:

    Sir add corporation bank plesae

  133. B P Kandpal says:

    Nitin sir, are there any plans of collaborating with BANK OF BARODA in forseeable future? I know it is a very uptight bank but still….

  134. B P Kandpal says:

    Bank of Baroda as stringent policies a bank can have is asking for BENEFICIARY’s ADDRESS for even a simple NEFT transfer. May I know what address to put for NEFT transfer to Zerodha’s Equity and Commodities Account .

    BOB is also not accepting ZERNSE as account number though I guess the alternate account number should solve the problem, but sending a screenshot after every NEFT is a pain. :/

  135. Jayesh says:

    Hi,

    Ccongratulations on doing a great job, in a smooth way.

    I think the Instant Payment Gateway charges should be done away with.

    Even if these are charges levied by vendor, another brokers are not charging in such a way…

    Its only my personal opinion that some steps MUST be taken in this direction.

    With Best Wishes..

  136. Vinu John says:

    Please enable payment through Union Bank of India

  137. seem says:

    How to transfer funds through NEFT/RTGS where is the link for it.

  138. Prasad D says:

    Hi Zerodha Team,

    My trading account is automatically debited by Rs. 15, can you pls help me for what reason this amount is debited from my account.

    Thanks.

  139. Prasad D says:

    Hi Nithin,

    till how many shares this 15 rs is applicable & what about BTST, is this charge is applicable for this also or not.?

    Thanks

  140. shubham bajpai says:

    Sir
    Where can i see my bank account details.

  141. Jayaanth J Varandani says:

    HOw can I transfer funds Through NEFT?

  142. alwin says:

    Sir
    I’m using South Indian Bank account . I can’t transfer money to my zerodha account
    Can you please tell me the procedure, because I’m a new user

  143. alwin says:

    Sir
    Is it possible to transfer money to my zerodha account through ifsc code
    If it is possible please send me your account number and ifsc code

    • alwin says:

      Sir
      Is it possible to transfer money to my zerodha account through ifsc code
      If it is possible please send me your account number and ifsc code

  144. Pankaj Kumar says:

    I am trading with Zerodha since last six month and I must say I have a good experience. But as this always related to money, I have few question always in my mind and looking for the answer.
    1) In case, Zerodha stop functioning then how can I recover my cash available in a trading account?
    2) What would happen if there is software malfunction?
    3) How secure my hard earning money in Zerodha trading account?

  145. Sneha R says:

    Hello Zerodha,

    My registered bank in zerodha is PNB, as we don’t have PNB in instant payment option, I’ve recently opened account in HDFC for fast transaction. Is there any option to a Change/Add new bank to my trading ? Yes? Please share steps to add it.

    If it possible to use two bank accounts in trading account?

    Thanks,
    Sneha

    • Yes you can use both accounts to transfer money into trading, but while withdrawing it will be sent to your primary which is PNB. To add HDFC, send us a cancelled cheque leaf of your HDFC account.

      • Sneha R says:

        Thanks Nithin for your quick response.

        Should I sent snapshot of cancelled cheque by email (don’t know which email I wanna use) or sent it by post? I’m a new here, so I’d aporiciate you to give few more details.. Like With whom I want to send it and any other details I want to mention in mail.

        Thank you,
        Sneha

        • You will have to send us an original cancelled cheque to our Blore office, also send a letter with your client ID asking to map this bank account. This is the address: #153/154 4th Cross Dollars Colony Opp. Clarence Public School J.P Nagar 4th Phase Bangalore – 560078

  146. BKB says:

    Hello, To which account I should transfer fund using IMPS from my SBI account?

    ZERNSE & ZERMCX

    or

    05230340001348 & 05230340002150

  147. Akshay says:

    Hi, I’m a very active trader with Zerodha. Many time it happens that I used instant payment gateway but amount is not credited in account till 1-2 hour passes. It kills the purpose of using immediate margin. Please look at the issue and improve the service provided by payment gateway.

  148. Nihil says:

    I am a new customer of ZERODHA and my account got activated today only. I have done pay in through kite using payment gateway via linked HDFC account. I have not been charged Rs. 9 yet. How the same will be charged?
    Additionally HDFC Net banking is not accepting ZERNSE as it contains only characters. Can I use account number 05230340001348 for easy HDFC to HDFC transfer in trading account?
    Also I am seeing Equity & Commodity segment is not enabled message. Can you please do the needful?
    My Client Id is: RN4500

    • Hanan says:

      You will be charged the payment gateway charges at the end of the day after the day’s trade process has been completed.

      To add ZERNSE or ZERMCX as payees, you need to use the eCMS option that’s available on HDFC Bank. If you add the 14-digit account numbers, there is a possibility that your funds won’t be updated immediately. If you use the eCMS option, there is instant communication between our servers and fund updates happen faster.

      I see that you’ve signed only EQ on the application form so you will be able to trade only EQ. You haven’t sent us your commodity application form so you won’t be enabled on MCX. If you’d like to trade on MCX, you can simply login to Q, click on Profile and download your filled MCX form. Please sign it and courier it to our office along with a cheque of Rs. 200 for account opening and we’ll have it done within a day after we receive your form.

      • Nihil says:

        Thank you for providing information related to eCMS however I have observed that everytime its taking more than 15-30 mins to reflect the amount in Funds section even if I have transferred money using HDFC eCMS and providing Client Id in remarks section. I did transfer today morning about 20 minutes before but still its not reflecting on Q or Kite in Funds section. Please do the needful to make this process much faster or rather instant so that it can be useful to make immediate trade.

  149. Smita says:

    Hi, I would like to map multiple bank accounts to my Zerodha trading account. Please let me how can I do this ?

    • Send us cancelled cheque leaf with a request asking to map them to the trading account. But note that you can transfer from multiple to the trading, you can withdraw only to your primary.

  150. Akash says:

    Hi, sir how can I transfer money from syndicate account to trading account using imps,through mobile or kite …and what is the minimum time required to complete the transfer. And how can I do the payout?
    Regards

  151. Akash says:

    Thank u…

  152. Sumit Dubey says:

    Sir I have transfer 20,000 into my zerodha account through net banking but it is not showing in my account even after 4 hours
    Kindly help me

  153. Anuj says:

    Hi,

    It is a regret to say that Zerodha even can’t managed the simple process of crediting the money into the requisite a/c in stipulated time so that a/c holders don’t suffer.

    Twice, I had transferred the money from my bank a/c to Zerodha a/c in evening through IMPS.
    Both times, Kite was not reflected even after 24 hours. I had to lose on my trades because of
    unknown reasons where nobody seems accountable.

    It was clearly mentioned that off market transactions will be updated in few hours.
    I suppose that should mean at least before the next trading day so the a/c holders can place their orders. But both time my orders got cancelled stating lack of funds even though Zerodha had my money. The respective tickets are #258574 & #540820.

    Please improve your business practices. Also tell me the workaround of this problem as this seems to be of repetitive nature. Don’t tell me to do it in market hours because I am unavailable that time.

    • Anuj, unfortunately the banks currently don’t share account numbers when you do IMPS. Hence it is a manual process. This slows it down.Last week we have taken a hit on our operations due to the bandh/curfew in Bangalore, so might have taken longer. If you use the payment gateway, it is instant update.

      • Anuj says:

        Hi Nitin,

        Please improve your customer service team. I had raised the support ticket #192265 and the guy replies it’s my fault. The tickets was closed even without any communication. You can check the log.

        This should not be a way to treat a customer.

        Ideally it should be an automated process. In my case this happened twice and it took more than 24 hours to update in kite. My AMO orders got rejected due to it.
        In fact, I checked that ATOM gateway is also not instantaneous & other traders are facing the same issue both with IMPS and your payment gateway.

  154. TP says:

    1) Any possibility of IMPS transfers getting at par with payment gateway transfers with regard to updation speed of funds?

    2) When will you transition to your new payment gateway and will it support universal acceptance of banks including PNB and Union Bank.

    • Venu says:

      1) We’re working on this. Currently banks don’t share account numbers and hence we’ll need to have additional validations which delays updates. Once the banks start sharing account numbers, transfers should get updated faster.
      2) We’re in touch with our vendors to add these banks. We’ll let you know once they’re on board.

  155. Kashyap M Kopparam says:

    I have made an IMPS transfer from my linked SB account to the mentioned Zerodha account. Previously, I have successfully made money transfers through NEFT.

    But, this time when I tried to make the IMPS transfer, I got the message “transaction timed out”. I contacted my bank which is ICICI and they said it will be refunded to you or the beneficiary by 2 days. And nothing has happend till now, no money in my SB account or my equity account.

    Please help me resolve this.

  156. TP says:

    Is it possible to change the primary bank a/c that is mapped to the trading a/c?

    If so, how long does it take?

    • Yes you can, send us the change primary bank form from here. Takes 1 day from when you send us this form (send a cancelled cheque of the new form)

      • TP says:

        Hello Nitin,

        The link you mentioned to change primary bank account seems to be outdated.

        Page 2 of the file shows ILFS Securities services. I believe now demat and trading accounts are both maintained by Zerodha. Could you please upload newer versions of change request forms, if any.

        • Venu says:

          We are still servicing clients who have ILFS demat accounts and hence the form contains both the sheets. In case your trading & demat is with Zerodha only, please send us the first page alone.

  157. Nitin says:

    I am new to Zerodha and is there facility to add new bank account to your profile? This facility was very convenient with other platforms I had used.

  158. rohith says:

    To credit amount to trading account do you accept SBI cheque?

  159. rohith says:

    i dont have internet banking facility and i am very far from my home branch to get on. what is the best way to transfer money to trading account using debit card only? thanks

  160. Naga says:

    The amount showing only in backoffice nothe in my kite
    app what to do now

  161. Ram says:

    Hi registered My citi bank account with zerodha,but im not able to transfer money to the given zerodha account ZERNSE ? any issue with this citi bank transfer you know?

  162. Rohit Dwivedi says:

    Dear Team,
    I have 2 queries, please check the same below and kindly assist at the earliest

    1) I have funds in equity account, can it be directly transferred to commodity account, without routing the funds through bank account.

    2) The bank account which is linked to my trading account is of HDFC Bank, however I have funds in ICICI Bank account, due to some reason neither i can transfer funds to trading account from HDFC and nor I can transfer funds from ICICI Bank to HDFC Bank and then transfer the funds to trading account, so kindly confirm if funds can be transferred from bank account via NEFT which is not linked.

    • Venu says:

      1. No, you can’t. Regulators don’t allow.
      2. You can’t transfer funds from unmapped accounts. If you do, you don’t get credit despite transfer. However you can get your ICICI bank account mapped as a secondary account to your trading account and then transfer funds. We’ll need an email from your registered email ID along with a scanned copy of a personal check leaf to map it as a secondary account.

      • Rohit Dwivedi says:

        thanks for your prompt response, however have this last query for point number 2 please clarify-

        can I make my ICICI bank account as a primary account and remove the mapped HDFC bank account, if so the solution you provide above will still apply, I mean if i’ll send the email and scan image of my ICICI Bank personal check leaf, will you map this new account as a primary account to my trading account?

        Also please provide the e-mail id at which I need to send the bank account details and scan image of personal check leaf.

  163. DEV says:

    when I am trying to add fund from my bank a/c to my Zerodha trading a/c but when i click on Payment gateway/Bank there is no one option to select.

  164. Rakesh Mandal says:

    I have net banking facility with another bank account that is not registered with Zerodha. I can add the bank details as secondary bank account and add fund to my trading accoubt through NEFT using the secondary bank account?

  165. Syed Shahul Hameed says:

    Hi,

    1. Can I transfer NEFT/RTGS from any of my bank account, which is not registered with my Zerodha account?
    2. Can we add more than one bank account to my Zerodha account?

  166. Karun Nath says:

    Sir .. minimum Kitna transfer karna parta hai trading account pay ???

  167. Karun Nath says:

    Aap k sales executive nay kaha hai ki first 5000 trading account pay transfer karna he padega ….. To may confuse hu …. …. Main 1000 or 2000 kar Kay transfer karkay equity stock buy nahi kar sakta hu kya ???

  168. Bhaskar says:

    iF i TRANSFER FUND THRU sbi imps PLEASE LET ME KNOW THE CHARGES

  169. Karun Nath says:

    Thanx sir

  170. Amio Mandal PA3990 says:

    Sir
    I want to Know can i direct deposite money in zerodha Acc and send pay slip to u by mail and u credit that money to my zerodha acc.

    is it possible or not

  171. Sakunthala Devi says:

    Hi,

    I have made NEFT transfer to the zerodha account. Do I have to add the screenshot to reflect the funds in? Or, will the transfer be reflecting automatically?

    Thanks

  172. Anirudh Chauhan says:

    Suppose I have 88 rupees in my account
    and I earned 2 rupees.
    The profit is showing in my account balance but the withdrawal balance is less than account balance
    what is the reason?

    • All equity settlements in India happens on T+2 day basis, and for intraday equity/F&O on T+1. So if you have sold stocks from demat, you can withdraw day after, if profit from intraday tomorrow.

  173. Rajat says:

    I have made transfer of Rs.10000 to equity using Kite. The amount is not being reflected in my trading account. I have sent a mail to zerodha support team containing transaction details. Please take necessary steps.

    Thanks.

  174. Rohit says:

    I am unable to transfer fund to my trading account because of some bank issues. How can I add an alternate account ??

  175. haweeyo says:

    I want to know that if i send money with online service,is there any charges will uplid for that…?

  176. Swapnil Kedare says:

    Can I deposit fund by UPI App using IFSC and A/C no. mentioned above?

  177. Rajat Gupta says:

    Sir, I want to transfer money from my PAYTM a/c… Can I do???

  178. ujjwal says:

    Hi,

    From morning trying for pay in to my account, but not able to pay in, msg shows merchant is not register, how to solve this?

  179. Saurabh Saha says:

    Today I have tried to transfer money for the first time using Pi Payin option from my icici bank a/c. Unfortunately it just fails. Login page came. Id & password given. But after that just a white page came. Nothing happens. I’ve already sent email with screenshot and now waiting for reply. Please ensure a smooth online transaction from my bank a/c to zerodha a/c and vice versa. Requesting you to add wallet like PayuMoney and Paytm for smooth online transaction.

    • Venu says:

      The payment gateway that facilitates transfer only redirects you to your bank account after which it’s dependent on your bank. If the white screen is after you’ve entered your banks’ login ID and password, I’m afraid, you’ll have to get in touch with them. Wallet payments aren’t accepted since the source account from where the funds have come isn’t tracked. Regulators require that all fund transfers happen from banks mapped by the client to the broker’s trading account.

      • Saurabh Saha says:

        If I issue a cheque in favour of Zerodha and drop it to my nearest HDFC Bank what should I have to do? Do I need to mention my id on the back side of cheque? Do I need to take an image of cheque and send it to your email id? Please tell me the procedure including your account no. how long will it generally take to encash a cheque from Kolkata? waiting for your reply. Thanks.

        • Venu says:

          Saurabh, it’s best to initiate an online transfer: NEFT/RTGS/IMPS/Payment gateway. Checks are fine, but there’s time involved in crediting funds. If you still intend to deposit a check, post deposit, please send the counterfoil copy along with the check details and amount details to funds@zerodha.com

          • Saurabh Saha says:

            Thanks for quick reply. I have just added your account no ( Account Name: Zerodha,Account Number: 05230340001348, IFSC Code: HDFC0000523 ) using icici bank online portal. Now I can do NEFT. Is there any charge for doing NEFT? Can I transfer as little as Rs. 1000/- for testing purpose? Waiting for your reply. Thanks.

            • Venu says:

              We don’t charge anything for NEFT transfers. Yes, you can transfer as little as you want 🙂

              • Saurabh Saha says:

                Thanks a ton! I will soon transfer Rs. 1000/- for testing purpose.

                • Saurabh Saha says:

                  Got a call from Zerodha and they admitted something wrong is there from their side. They first rectified it and called me later again telling me to try again. And yes…. this time it has been done instantly. Thanks once again. Just two queries… I do have 2 MBPS Broadband line. Having back up line too. Is 2 MBPS speed enough for NIFTY trading in future? 2> Is there any delay in nifty quotation in Pi? Even one second delay will matter as I will go for day trading only. Waiting for your reply.

  180. MONI SHANKAR DAS says:

    Sir how can i transfer money from commodity account to equity account…(New user)

  181. Vicky Cj says:

    Is it necessary that i need to start a trading account in zerodha with 5000rs? since i have got the mail from zerodha stating that minimum 5000rs should be used to start the account.??

  182. Prathamesh Salvi says:

    Hii, yesterday my trading account was opened.I was transferring Rs 5000 through kite.By mistake I closed the transaction window.Now Rs 5000 have been debited from my account but not transferred to trading account.What should I do? How do I get it back?Please help

  183. Naresh P Dandekar says:

    Hii, yesterday my trading account was opened.I was transferring Rs 1000 through kite.Now Rs 1000 have been debited from my account but not transferred to trading account.What should I do?
    Please helpHii, yesterday my trading account was opened.I was transferring Rs 1000 through kite.t.Now Rs 1000 have been debited from my account but not transferred to trading account.What should I do? Please help ID ZY6837

  184. angel says:

    I transfer funds through my axis bank imps into my zerodha equity and commodity both accounts after 16 hours the money is not reflecting in my zerodha accounts but deduct from axis bank 🙁
    Bank Name HDFC Bank HDFC Bank
    Account Title ZERODHA ZERODHA COMMODITIES PRIVATE LIMITED
    Account Number 05230340001348 05230340002150
    Account type Current account Current account
    Bank Branch HDFC Bank, Richmond road, Bangalore HDFC Bank, Richmond road, Bangalore
    IFSC Code HDFC0000523 HDFC0000523

    • Send such details directly to funds@zerodha.com. If it hasn’t reflected, it must be because you haven’t uploaded the IMPS screenshot on Q.zerodha.com. You are required to do this as in certain banks we don’t get to know the account numbers from where the money has come in, in case of IMPS.

  185. prakash says:

    Hi team

    Can i know which bank transfer will be faster for payout?

    I saw HDFC will be faster in one blog is it correct?

    If so kindly let me know how may hours it will take to credit the money back to my account once i placed payout.

    Thanks

  186. Prasad Pilla says:

    Hey Team,

    I am not able to find the IFSC code given, can you please help me?

    Here is the screenshot, http://www.imageno.com/udo9eyc8bpqmpic.html.

  187. Atin Desai says:

    How much fund i can add at once by the instant payment gateway,is there any limit of that ?

  188. Souvik says:

    How to transfer funds into trading through neft?
    I am using HDFC account.
    Do i have to pay extra amount for it?
    Instant transfer to zerodha from hdfc account .. Still it will encure me extra cost??

  189. Yogesh says:

    Pl mention ACC details for NEFat transfer.

  190. Suresh says:

    Hi,

    How to change the primary bank account with Zerodha account? Could you please provide link to the applicable process and form.

    Thanks,
    Suresh

    • Nikhil A says:

      Please fill this form, print it, sign it, and then courier it back to our office along with a personalized cancelled cheque of your new bank. If you don’t have a personalized cheque (with your name on it) please send us the latest month bank statement (self-attested) along with the cancelled cheque.

    • Venu says:

      You’ll have to give us an original cancelled check leaf along with a copy of this form for us to change your Primary bank information.

  191. Rajat Gupta says:

    I transfer funds through my pnb bank through NEFT into my zerodha,
    Bank Name HDFC Bank
    Account Title ZRD (Nick Name written)
    Account Number 05230340001348
    Bank Branch HDFC Bank, Richmond road, Bangalore HDFC Bank, Richmond road, Bangalore
    IFSC Code HDFC0000523
    the money is not reflecting in my zerodha account, but deduct from PNB bank 🙁
    Please take Necessary steps

  192. Anurag says:

    Zerodha personal calls and ask for transferring Rs5000 in account stating that you account will be activated once you transferred Rs 5000 otherwise you would have unnecessary problems. After transferring he said to call and intimate him. I told him that as there is no such limit and told about nithin ji also but he is continuously urging to transfer. What’s issue.I have started trading with Rs 2000 and account seems to be activated. Is there any necessary of such transfer. What’s that person benefit and linkage with my account and how he claims for my activation on transfer of money. Kindly guide.

  193. Mayur says:

    i Just at 2:00 Pm today Transfer Fund to my Account through NEFT ..
    i already received SMS from Zerodha about Amount Credited. but i cant see it in my trading Account yet.
    i want to know that when can i see that fund in ma trading account

    Thank you..

  194. dolly says:

    dear sir today at around 3.45pm i have deposited 289rs twice through IMPS just to make sure if i am doing it right but till this moment it is not reflected in my zerodha account. i have also updated imps box as per procedure. plz look into the matter as i want to deposit the full amount.

  195. Asu says:

    Zerodha sales personal call me and ask for transferring Rs.5000 in account stating that your account will be activated once you transferred Rs 5000. Why is he is forcing me to transfer money for activation and demo? Is it true if I would not deposit exact amount Rs.5000 in the first transaction my account will not activate and I will not able to do the trade if I start in less amount i,e 1000 or 2000?? They never tell me before account open which is Rs.5000 is necessary for a demo or any other process. Please reply

    • Asu, seems like an overzealous sales person. No need for you to transfer Rs 5000. You can transfer even Rs 1000 or Rs 2000 and start trading. You can tell if the sales guy calls again that you spoke to me.

  196. Sumeet Das says:

    1) Suppose I transfer 5000 to trading account through SBI Quick transfer ? How long will it take to show in trading accounts ?

    2) Can we transfer funds from bhim app ? If yes, how long will it take to show up in trading accounts ?

    • 1. IF by quick transfer you are referring to IMPS, it should be within 15 mins.
      2. UPI payments we haven’t yet gone live on. You can transfer, but you will have to upload the proof of transfer on q.zerodha.com

  197. Jitendra says:

    Hi Sir,

    I am trying to transfer money from my CITIBANK to Zerodha account as I have opened my account day before yesterday. I am trying to add funds to the account but I don’t see my account is listed.

    I am not able to add my first fund to the Zerodha Account.

    Thanks,
    Jitendra
    Registered Cell # 9742948271

  198. pramod jain says:

    i want tranfer fund in my zarodha a/c i want know how can tranfer money without any charges

  199. Ankit agarwal says:

    Sir, I transferred fund to my trading account but by mistake I closed the window before the confirmation page was shown. Now the fund has been debited from my bank account but not credited in trading account. What to do…please help. 🙂

  200. Prajwal says:

    Hi,
    I accidentally transferred from non registered bank to Zerodha, can I get back the amount Please?

  201. sujeet says:

    Hi

    i was informed to to 5k in equity & 5k in commodity , after transferring i see both the having value as 0 then again i call the sales head he told it will be back by monday that is today, when i opened today morning is equity is having 4989.65 and my commodity is showing up as still zero can u please help me when will it show up in commodity is my money their are gone

  202. Rahul says:

    Dear Team,

    I have transferred 50000 R’s from my bank account to Kite using Kite mobile Android application yesterday. But the funds are not yet reflecting in the trading account.

    Kindly check and let me understand where is the issue.

    Thanks,
    Rahul

  203. CHANDOAMOY says:

    Hi!
    I am a new user. Today I have transferred an amount of Rs 3000 to my equity account & In Kite homepage, equity margin available is showning as Rs 3000. Accordingly I have activated 2 SIPs. But the equity balance is showing as Rs 0 in the mf.zerodha page. Has the process of fund transfer completed or not ? Will the SIPs be rejected due to lack of fund?

    • Bhuvanesh says:

      Hi,
      The funds in your MF dashboard are updated at the end of the day. So as long as you have funds in your account your orders will be executed.

  204. Ravi H says:

    Hi Nithin,

    Why there exist transaction charges when we transfer money from bank account to Zerodha? I do not see any such charges from Reliance Securities so far from past 7 years..!

  205. harshit dhoot says:

    Hello sir,

    I am new to zerodha. For buying shares i have to 1st transfer fund to zerodha then only i can buy or i can execute my order then i can transfer fund to zerodha….???

    Please reply as soon as possible.

  206. pmani says:

    Hi Folks @ Zerodha,

    Plz help me with this,

    How do I track all deposits/withdrawls into Zerodha account. Is there any reporting tool to do this

    Manimala

  207. Amit says:

    Hi ,
    How to get all past fund transaction details in zerodha account ??? I am not talking about the particular share which i can get from (q.zerodha.com and click on ledger).i want to know fund transaction details (deposit/withdraw) amount.

    • pmani says:

      Nitin, Amit

      This is what i am looking for.. I need to use to summerize all deposits and withdrawls

    • If you pull the ledger, export it to excel, you will see the fund deposit/withdrawal as well.

      • pmani says:

        Thanks Nitin, I was able to retrieve them, it was hidden in mostly trading transactions, if u dont mind, a suggestion from me. A simple additional filter (along with Date) will make Q Ledger tool more efficient. Not only it helps customers, it greatly reduces the burden on your databases, otherwise every time all the irrelevant information will be dumped at the user at the cost of your IT Infrastructure.

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