Update 29 Jun 2024

Zerodha’s official accounts on social media platforms

Thanks to the internet, it’s never been easier for scammers to target people. There are numerous types of scams, making any of us potential victims. Therefore, it is important to remain vigilant at all times.

The most common scam today involves fake accounts on X (Twitter), such as WhatsApp, Telegram, Instagram, Facebook, etc., impersonating financial brands.

With the easy availability of blue ticks, these scams have become more dangerous. Scammers create fake social media accounts, posing as brands, and interact with people to solicit fund transfers under the pretense of offering support or financial advice.

Scammers also misuse brand names to send SMS messages and provide stock recommendations, or make calls claiming to offer financial advice. They then ask people to transfer money, promising big returns to unsuspecting individuals.

We have also come across cases where people use clone apps to create fake P&L screenshots. We keep reporting such apps to the cybercrime authorities, but new ones keep popping up. If you come across any such apps in the app stores or anywhere else, please help us by reporting them.

Another common scam involves phishing emails and SMS. Scammers send messages that mimic legitimate organizations, typically asking you to:

  • Share your bank account details to receive rewards or refunds.
  • Complete KYC, claiming there are issues with your account.

While each scam is different, our best defence is to remain vigilant and follow a simple checklist:

  • Double-check any communication you receive.
  • Verify the sender’s identity through official channels before responding.
  • Avoid making decisions in a hurry; always take your time before taking any action.
  • Never share sensitive details like login credentials or OTPs with anyone.
  • Be cautious of unsolicited messages or calls requesting personal information.
  • Report any suspicious communication to the relevant authorities or the brand being impersonated.

If you receive any communication from us, you can verify our email addresses here.

And phone numbers in case you receive a call here.

At Zerodha, we don’t:

  • Provide advisory or portfolio management services.
  • Provide support over WhatsApp and Telegram.
  • Ask you to transfer funds to a bank account to provide support.
  • Call or message asking for account-specific information. We also don’t share any information with any third-party entities.

On social media, we interact through the following channels: On X (Twitter)

WhatsApp: whatsapp.com/channel/0029Va

If you come across any accounts in the name of “Zerodha” on X (Twitter), Facebook, Telegram, Instagram, WhatsApp, etc, please help us by reporting these accounts. Also, share this information with your friends to make them aware.