POA – Power of Attorney for your Demat account
Traders,
Each one of you when opening a demat account with an online broker would have had to sign a POA (Power of Attorney). Sounds like a very serious document and hence arises a lot of questions from investors on why exactly you are signing this piece of document. My first recall of the acronym POA was from the movie Baazigar, where Shah Rukh Khan and the villain both at various times in the movie use it to transfer all assets into their name. I will write down in this blog what a POA is, what can be done with it and what are its various uses.
When you buy shares, be it in an online or offline account, the shares are automatically transferred to your demat account, you don’t need a POA to do this.
When you sell shares or want to pledge them, that is when the shares are going out of your demat account, this is when the POA is required if it has to be done online.
Traditionally (offline method), you would have to send the delivery instruction slip asking to debit the shares from your demat and send it to the brokers office. Once the slip is received at the broker, he would debit your demat account. Some of the issues with this method were: Costlier (slips had to be physically delivered and hence the courier/transport cost), Risk of Auction (if the slip doesn’t reach in the stipulated time, risk of auction penalty) and generally more cumbersome.
With the advent of online broking the above method was no more viable. POA was introduced for smooth operation of the demat account. With the power of the POA, everytime you sell shares the broker uses it to debit the shares from your demat account and provide it to the exchange. POA is also used to debit shares from your demat account when you intend to pledge them to get collateral margin for trading futures and options. Find following a brief about what a POA is and why it is required:
What is a POA?
Power of Attorney (POA) is a legal document giving legal authority to another person to operate your account (in this case the demat account) as per the instructions contained.
Is a POA compulsory?
No, it’s not compulsory, but required for smooth operation of demat account. Remember it is required only for the demat account.
Different types of POA?
Specific/Limited and General POA. Specific POA states the limited range of powers of the POA whereas General POA is generic. The POA given to Zerodha is specific and mentions the various powers on the POA. Ensure that when signing the POA, it is only in the name of a SEBI registered stock broker and no one else.
Use of POA?
While trading futures and options or intraday equity trading, there is no requirement of the POA. But whenever you sell shares from your demat account or want to pledge them for getting margin for trading F&O, the POA is used to debit the shares from your demat account. This ensures that the entire process is online and less cumbersome.
POA, though not a mandatory document to be signed, is required for smooth operation of your demat account. Hopefully this clarifies your doubts about POA.
Happy Trading,
My son have a demat accoun in zerodha and his sare in stock market but my son is missing in 17 th July 1922 in accident in river .I have not death certificate only missing certificate because his missing.I did not no he give or not power of attorney.Now I how can transfer his money to my demat account in State Bank of india .Please help me and inform me how can I do .
Hi, we’re sorry to hear this. Could you please create a ticket here and we will have our team assist you.
My parents had shares without any nominee, now passed away. My other siblings are outside India & can’t visit, hence they want to give PoA in my favor stating that I can operate parents demat account & transfer all shares to my new Demat account. Can the siblings give PoA in my favor, I submit it to Zerodha along with all reqd. bonds / docs & execute / sign to do all the needful?
Dear sir,
In one cyber conclave , the point discussed was with regard to training of client to acquire skills to trade. Should a client require skills to carry on trading. My point was one should have skills for better performance. It cannot be mandatory as it is not an assignment. However the organization has taken it as my concurrence to get trained and listed my name for training. I told them I and not interested in training. They had shown as negative balance and sold my shares based on POA strength and realized the amount. This they had carried out in spite of my objection.
My point is the whole transaction has nothing to do with trading in shares for which I was registered and there was a poa to take care of transactions through ledger.. I had refused to take training. I also told them before I go for ant training, i must be capable of taking the course understand. I must have the infrastructure. I must be willing to take up. How can I handle this. Fundamentally this is not trading.
When DDPI clearly states that it is also for margin trading funding then why is it necessary to demand POA along with DDPI? Only DDPI must be enough.
Hello,
I have sent the necessary documents via speedpost to activate the “POA”. I got SMS on mobile stating that documents are received by Zerodha team. But its been a week now and still POA is not activated. May I know how much time Zerodha team will take to activate the POA ?
Thanks and Regards,
Shashikant
Hey Shashikant, we’re sorry to hear this. Please create a ticket at support.zerodha.com so that our team can have this checked and assist.
While sending POA do i need to do franking or just sign fill details and send ?
Hey Savio, you just have to fill in the details, sign the form and send it.
Now instead of POA form do we need to send demat debit pledge instruction
i want open a partnership firm account both trading and demat.
i need poa also.
I want to cancel the POA. What is the process?
Hey Dhanashri, we’ve explained the POA revocation process here.
Delete my account please demat account please tell request
Hey, we’ve explained the account closure process here.
POA has 24 Points and it is giving a Complete Power to Attorney to maintain the Users Zerodha Account. But You should only ask POA for a single purpose which is to ByPass Sell Authorization using CDSL TPIN. All rest Powers should be in the hands of Users.
Where Can I find the address to be given on POA.
I got an error that my address is not matching.
You can check your scanned application forms and documents you had submitted to know the address you had provided while opening your account, in Console.
I have sent the POA document but you people rejected stating that Signature mismatch. I am sure that my signature is correct and I don’t find anything wrong. I don’t understand, how people are you telling my signature mismatched?. I created a support ticket, but a long thread is going on without proper solution. I think Zerodha has ZERO knowledge support team. I can’t send the POA documents again and again. It’s a waste of time and money. @Nithin_Kamath Sir, Please do the needful.
Hey Karthik, we’re sorry to hear this. Our team is having this checked and will update you over the ticket.
Hi ,
I have send the POA documents by courier, How I will know that my Zerodha account is mapped with POA now.
Regard
Hey Mustaque, you’ll receive an update over email.
I sent the signed POA document to zerodha. I didn’t frank the document, just signed and entered the information required. I got message from zerodha that rectification is required and details sent on email. I didn’t receive any details on my registered email.
Hey Palomi, please create a ticket at support.zerodha.com. We’ll have this checked.
Dear Sir
i have received an email from CDSL as below
Dear
your demat accout number xxxxxxxxxxxxxxxxx
this is to inform you that following details are modified /updated in the aforesaid demat account held iwht depository participant ZERODHA BROKING LIMITED (DP ID : XXXXX)
MODIFIED FILED DETAILS OLD VALUE NEW VALUE
IF THE CHANGES HAS NOT BE INITIATED BY YOU PLEASE CONTACT YOUR DEPOSITORY PARTICIPANT (DP) IMMEDIATELY
IN CASE DP IS NOT RESPONDING OR PROVIDES UNSATISFACTORY REPLIES , YOU ARE REQEUSTED TO REGISTER OUR COMPLAINT AGAINST DP AT CDSL EMAIL ID
PLEASE SUPPORT ME TO OVER COME THIS ISSUES
Hey Suresh, we’ve explained about this here.
How many rupees of fraking we have to do…?
at which address i should send POA form
I have opened account with zerodha. Please advice of POA required to be sent or its no more required
Thanks, Rgds
Hey Dinesh, PoA is optional.
Please reply ASAP. Thanks, Regards.
I intend to open an account, I will be buying shares, but not selling them. I am a long term investor. Do I still need to submit a POA now? Or, will submitting a POA when the time to sell comes, do?
When POA revokation become online ? I want revock my POA from zerodha…. Please guide us for further process….
I also want to revoke my poa in zerodha account online.
Greetings of the day team Zerodha,
Today morning I had gotten a mail from CDSL i.e, ‘Details Modified Of Demat Account In CDAS on 15-JAN-21.’
Could someone make me clear about it.
Best Regards
Manmeet
How to convert non POA account to POA account
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my POA was revoked and they send CMR copy, but zerodha allowing to sell the stocks without asking the tpin. so what have to do
my POA was revoked and they send CMR copy, but zerodha allowing to sell the stocks without asking the tpin. is this cheating or not
How can I check whether my POA is active or not ?
Hello,
I want to revoke the PoA that I had given to Zerodha earlier as I can see people in Zerodha are able to sell stocks without PoA. Could you please guide with the process on how to revoke it. Also please let me know if I revoke the PoA, what would be the new process to sell the stocks in Zerodha. Please don’t misunderstand me, that I am in mistrust with Zerodha the trading platform I love the most and it is best I have ever come across in decades long trading career. i just want to revoke PoA cause I see people are able to do it with CDSL pin. Please guide me on the whole process.
Hey Jay, you can indeed revoke your PoA. In order to do so, please fill this form and courier it over to us. This process is offline for now and takes up to 5 days after we receive the letter. We’re working on making it online, but that would require some time.
I already have a saving account with IDFC First bank and today I have opened 3 in 1 account with Zerodha. At the end of the process, I have received a message saying “IMPORTANT – Physical Documents required – please print and courier to us within the next 7 days” whereas, the email which I have received says “A copy of signed document is attached only for your reference purpose and is also shared with Zerodha. This document is not required to be printed for any purpose”.
In view of above, can you please advise on PRIORITY on whether I will have to send that documents through courier or no need as per email received at my end and also as responded to query raised by Gaurav which states as below :
Hey Gaurav, these documents are a thing of the past, no longer required. 🙂
Thanks in advance, waiting for your quick response.
I recently opened equity + commodity trading account online. The process was smooth and my account activated within 2 business days. So, I am good to trade in equity and commodity now. However, I have not received any email from Zerodha for submitting PoA or ECN forms. So, do I still need to submit them or the process has changed recently? Apparently, I can still download PoA from Zerodha download link from the help section, however, there is no download link for download ECN form. Please guide!
Hey Gaurav, these documents are a thing of the past, no longer required. 🙂
may i revoke the POA online (without sending a hard copy of application) ?
As you mentioned that POA is not compulsory but required for smooth operations. Can you clarify if I do not give POA then what is the process for selling share in Zerodha. How would the broker get the authority to debit my demat account.
Also, If I have already given POA and I want to withdraw the same, is it possible.
My concerns are arising from the Karvy Incident and need reassurance with full clarity.
Hi Sir,
Actually I wanted to avail of the ‘Securities Lending and Borrowing’ option offered by NSE. So I raised a ticket and got a prompt reply from Mr. Giri Udupa.
He sent me a POA, that needed to be filled and sent to the Bangalore HO or Zerodha.
But he also mentioned that I should not write anything myself, and just do the signature (or that’s probably how I interpreted it).
So please guide regarding the same.
Do I not need to fill in any other detail, as in not even my Name etc. and just sign the POA and get it couriered?
Regards,
Prabhav
Can I buy IPO if ecn and poa are not done yet?
hello, I am unable to sell my stocks from one week … didn’t get the solution for this I used many options to sell but my stocks are not sealed …. facing too much problem … anyone can tell what is the solution for this
I opened account online. do i need POA to submit than how. during the application process, there was no space to fill the nomination. so how will i add the same into my account
You don’t need to submit a PoA. Nomination has to be submitted offline, I’m afraid.
Is there any time duration to send POA to the zerodha head office after openning account through online?
No, you can send it at any time.
Hi,
I have opened an account online but after login, I am not able to see the Link to download Demat POA Form and commodity ECN form.
Only getting the link for the nomination form.
so how can I courier the two form?
i just initiated zerodha 3-in-1 account opening.
See its risky to sign the POA in the current format after karvy incident.
i do not want to use margin trading, Equity Derivatives, Currency Derivatives, Interest Rates Derivatives, forwards, futures, swaps and options etc. while opening account also i opted only Equity.
Can I strike-off any clauses in the POA related to certain services and facilities that are not needed by me?
Sir First a fall when i call either to support or to my sales manager none of them answers my call one responses for only rating and other not even bother to answer me anytime so sort out this at first please and 2nd i did not received any email till now for any POA form so kindly sent it to me .
Hey Tanish. you no longer need to send a PoA because you can now sell your stocks by giving consent online, which you would have done at the time of account opening. Read more here.
I wanted to fill POA form. But by mistake I have remain to download from when I completing stages of Dmat Account opening on line. What can I do now? please give suggestion.
Simply go to https://signup.zerodha.com, login with your mobile number and OTP and start up where you left off.
i opened an account online.Will i need to send a seperate hardcopy of poa to the head office?
No, you don’t need to. You only have to give online consent for us to debit shares to facilitate your sell transactions. Explained here:https://support.zerodha.com/category/account-opening/online-account-opening/articles/why-can-t-i-send-a-soft-copy-of-the-power-of-attorney-poa
Good,
So I cannot buy options and futures lot hold for few days and then sell it? eg buy 1100 MGL future on 18th Dec and then sell the same on 24th Dec?
Do I still have to send the POA to execute the above
PoA isn’t required for F&O trades.
Do I need to send the identity proofs of the nominees along with PoA?
If you are adding a nominee, then yes. You can go through this link – https://support.zerodha.com/category/account-opening/online-account-opening/articles/how-do-i-add-a-nominee-to-my-zerodha-demat-account
If you are only sending the POA, it is not required. You can refer this link – https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-fill-up-the-poa-form
how do I know my PoA status
You can raise a ticket here.
Dear Zorodha Client Advisors
After long research online about where to open Demeat account, I concluded to open with Zerodha for their excellent client service attitude, Therefore few days ago I just opened Demat account with zerodha. From the recent development of Karvy Scam on misuse of power of attorney (POA) of their clients, is scared me to sign on POA & send to Zerodha. Kindly can anyone guide honestly what is an alternative to POA, in order to safeguard my investments and also it will be beneficial to other peoples investments.
Thanks
Reference: https://timesofindia.indiatimes.com/blogs/viewpoint/a-scandal-that-was-just-waiting-to-happen/
We have recently taken live an option wherein you can sell securities up to Rs.25 lakh per day without the PoA. You need to submit a one-time consent to allow us to debit shares to facilitate the sale. The process is explained here.
Will I be able to pledge my shares with one time online consent without PoA?
Yes.
After Karvy fraud I am worried about my stocks and I decided to cancel POA (Power of Attorney).
Please suggest me how can I cancel POA. We never know when these kind of fraud businessman will f**k your money. I can trust any more. In case POA will not cancel I will close my demat with Zerodha and would like to go with
trusted bank. We always greedy just because of some small profit.
Guys shift your demat account with trusted bank or cancel your POA as soon as possible if you wan to safe your money.
Best of luck investors and keep safe your money.
Recent Karvy case scared me giving POA to stock broker … I have created an account in zerodha but not submitted POA yet . As per below link there is ‘limited-purpose POA’ which gives limited access to stock broker ,
https://www.moneycontrol.com/news/business/personal-finance/karvy-case-how-you-can-safeguard-your-holdings-from-brokers-shenanigans-4673331.html
Would you provide the ‘limited-purpose POA’ or ‘General POA’ ?
Hi Sailesh. The PoA you give to Zerodha is a limited-purpose-POA. This is explained in the ‘Different types of POA?’ section in the above article.
As POA is asked by mail again and again i send it a week before still i didnt got any mail that zerodha got my courier as courier company is showing delivery is around 3 days before plz check and update me
Hi Bushra,
The POA is activated last night, you will no longer get reminders for the same. You will now be able to see/sell and shares you may have acquired in your Demat account.
Hi,
I got a mail mentioning that PoA was rejected as F17 sign is missing. I didn’t opt for any nomination and its no where mentioned that F17 is compulsory. Please look into this.
Hi Sai. Your PoA has been processed. Only the nomination form has been rejected. You can ignore this if you don’t want to nominate anyone.
Its better to provide the PoA document link somewhere in this link… otherwise we need to search that
In order to avoid rejections, we email a pre-filled PoA to you when you finish the online account opening process. This same pre-filled document is also available on signup.zerodha.com where you can login at any time after registering to open an account with a mobile OTP. Again, this is done to reduce the chances of the PoA being rejected once we receive it.
CAN I SEND SCAN COPY OF POA FIRST AND THEN HARD COPY,,SO THAT ACCOUNT IS ACTIVATED SOON.
I’m afraid not. We would need to be in possession of the physical document to process it.
Hi Team,
I have submitted POA on 30th Oct, 2019 in your Baner (Pune) office. But I am still getting an email that POA is not received.
Hi Nithin,
Although you have claimed that PoA is not for buying shares, the PoA application indicates the contrary. Why is there a mention about buying shares in the PoA?
“And Whereas I/we am/are desirous to *buy* and sell securities through Zerodha Broking Limited (hereinafter referred to as “Zerodha’’), a body corporate registered under the Companies Act of 2013 under CIN: U65929KA2018PLC116815,
Whereas In the course of availing the services and for meeting the settlement obligation thereof on the Exchanges, I/We do hereby nominate, constitute and appoint Zerodha Broking Limited (Member Broker), hereinafter referred to as “Zerodha” acting through their”
The implication of the above agreement is that the services I avail myself of are buying and selling securities. Buying should not be mentioned in the PoA.
Further, most of the statements in the PoA agreement are nothing specific to selling shares. It’s a generic agreement for both buying and selling shares. For example, see point 20.
“To debit my Trading account towards trade related fees or charges payable to Zerodha or a third party service provider or to any of the affiliates/subsidiaries of Zerodha by virtue of I/We using/subscribing to any of the facilities/service provided either by Zerodha or through a third party service provider or by any other security or financial instrument on behalf of me/us through Zerodha or any third party. To bind ourselves with respect to any instruction given by first holder or any other holder to Zerodha.”
I didn’t receive a satisfactory redressal from your sales representative or your customer care. I expect an immediate redressal here. It’s been a week since I signed up for zerodha and I haven’t traded due to the misleading PoA agreement.
I sent POA along with Commodity activation form through the courier ten days ago, till now no reply nor i am able to sell my holdings. worst ever demat service i seen here. Even to call there is no direct connections. so many hurdles or hassles, please give right number to speak with customer care.
Sir,
I a recent account holder of Zerodha bearing id EH5978. As per the rules, I have posted my POA & ECN form duly signed by me at your proper address through Registered Post bearing no. RW148317166IN and the same was delivered to you on 05.11.19 which is evident from the postal track report obtained from the Official Website of India Post.
Till date my POA has not been updated in my account and I am even getting reminder mails to forward my POA though my POA has been already delivered to you.
I am suffering loss in my trade due to the said issue.
Seeking co-operation from your end to look into the said matter and update my POA on early basis without any delay.
Hi Shivam,
The POA has been updated today. You should be able to see and sell your holdings if needed from Monday, 11th November.
Obliged for your quick action in this regard.
Please Update my PoA. DTDC Courier track id is V57333367 that I have sent PoA on 30th October 2019.
Dear Zerodha POA Management Team,
Recently, I have opened DEMAT account with ZERODHA. and POA form with signed has been sent to Zerodha Head office by DTDC courier on 30th Oct, 2019. DTDC courier track shown delivery successful. Till date, I could not receive email from zerodha office that my POA has been updated. I could not understand whether my POA is updated or not ??. I would like to buy some stocks as CNC and want to sell stocks after a couple of week.
Hi,
I selled my share ( LIC Housing Fin) , but amt not credited in to my wallet. Why amt not credited in to wallet??
I have not signed POA and sent it. IS this the reason ??
Hi Anand. If you haven’t sent your PoA, the sale itself wouldn’t be possible.
If I don now want to use “SELL” orders, Is PoA still mandatory ?
Hai sir,
Good morning,
My name is Ravi kumar, I have recently opened Zerodha account in Online. i will send the document by physically or not.If physically send signatures are required please tell me.
Hi Ravi,
This is answered here:
https://support.zerodha.com/category/account-opening/online-account-opening/articles/should-i-send-any-documents-if-i-open-my-account-online
The POA document has to be physically signed and sent to us as explained in the link.
Plz update my poa urgently i have alrrady sent it. Courier showing it is delivered on 16 Dec. My courier tracking id DTDC V55237610.
plz update urgently
user name AH2760
Reply
Can I add the nominee in future and leave the nomination details for now in the POA.
Hi.
I received a mail regarding POA today morning. Should i fill all the blank spaces or only i have to sign the document as i couldn’t understand some of the required details like DP id and all.
Please advise.
I want to ask that are the terms specified in the POA that we get from Zerodha are exactly only for debit of shares from my demat account or there are some other terms which have a different scope and if that is the case what is the scope of those terms.
The terms of the POA specifically allow Zerodha to facilitate transactions across investment products, which are currently existing or are introduced in the future, on behalf of you as a client of Zerodha via Internet Based Trading. Collection of the POA document is a mandate from SEBI towards brokers to enable trading/broking services via Internet Based Trading.
Same i have issue of Physical copy of PAO..& Nominee & Witness is compulsory…
Why Do we need to send Physical copy of POA? Why Wasting Paper?
We can do digital sign etc.
Even After sending Correct POA, Your executives says F17 sign is Missing. Your POA does not have F17 sign?
Hi Krunal. The IT Act doesn’t allow e-signing of PoA. However, it shouldn’t have been rejected for F17. That signature is on the nomination form. Will look into this.
Some brokers like Upstox allow it upto 20L via e-DIS. Zerodha, being the leader of the space, should implement it too. Looking at the comments and grievances from people here, it has caused quite some discomfort.
We’re working with the depositories to offer a solution for this.
sir,
i have opened new account in zerodha a month back, but ive not send POA till date, meanwhile i purchase mutual fund from coin app, now the app is reflecting nil invested amount as i order fund on 20 sept, still no sign of order updates its only showing that the order is being processed and send to AMC and my balance is also get debited from account, help what to do now
You should be able to see your investments today.
I just want to ask that are the terms specified in the POA that we get from Zerodha are exactly only for debit of shares from my demat account or there are some other terms which have a different scope and if that is the case what is the scope of those terms.
waiting for your reply
why is my question is the only one not answered
Dear sir
Will it do if I send the SCANNED copy of POA by email to you after signing duely on the form
No, I’m afraid we require the physical document.
hi,
for few days i am struggling to get account created. the person who is assisting me to open an account is not responding properly. she has given me number to communicate with her, but after several calls i am not getting response. i called the support. they told someone to call me back but no use.
If you can help me to open an account in smooth way then its ok otherwise i have to go to another trading platform.
I am opening online account, yesterday I had done the payment also. As per your required documents, I don’t have Income Proof, is it possible to send courier without income proof. I have not getting salary slip, it is cash only. Kindly advise
Yes, you can. However, you will not be allowed to trade F&O without income proof. You can also use a 6-month bank statement as income proof.
1.There are two spaces for me sign. F13 and F14. One for naimation form.
Pl confirm.
2.DP ID and Client ID nos and Nomination registration no need not be filled by me.(I do not know them).
Pl confirm
Yes, that’s right.
I have send my POA documents for by speed post Pls inform you receive my POA form to my mail
I have already signed F13 and F14 in POA as instructed in you website. Now my account is on rejection mode reason is they sign on F17 place, but i didn’t find any place where F17 was written on POA.
Pls guide where you need signature for open account.
Hey Surya. We’ll have someone get in touch with you to help.
there is no micr printed on my bank account e statement and cheque book is not provided by paytm payments bank ….. what should i do ????
I’m afraid we require the MICR code to link the account. Best get in touch with your bank for this.
yesterday i provided my informations for account opening …. how to change the bank account information ?? i can give another bank account for linking the zerodha account with
We have to fill the form or it is already filled by you, If yes it is filled by you only then i have to sign only.
You simply need to sign and send it to us.
Hello,
I have opened both Equity and commodity segment.
I go through the above comments,its required ECN declaration for commodity.
But i got mail for requesting the POA required documents only.Where should i get ECN declaration form?
Please guide me above the same.
My pop document is zerodha Surat office send me
Edit above comment. “14th August” not 13th.
Hello sir, I have sent my POA on 13th august by SPEED POST.I track my poa courier.my courier has been sent to your correct address.Than why I got email for POA remainder?
Hello sir, I have a question about POA.
I have registered zerodha, today morning and download prefilled POA. I don’t have printer, so I go to nearest printing shop. My question is, Is it safe to print my POA like that? Or that print shop owner can use my POA without my knowledge? I’m new and I didn’t know much about POA of demat.
There’s nothing the PoA can be used for except for the purposes mentioned in it. No harm in getting it printed from someone else. Also, it is in favour of Zerodha.
Thanks for reply Matti, but The POA form was prefilled , I didn’t read till it was been printed, I was shocked when I see my name and other info, I still say is it safe for my demat?
Yes, nothing to worry about.
Hi I have written my name and client ID ( as the one we use on zerodha to login to kite ) is it fine.
Should I fill the Witnesses, nomination details and Dated at Bangalore fields. If Yes, then please guide me through this.
Varunsai,
Yes, you need to write the witnesses’ names and addresses and get their signatures for the PoA forms.
Submission of the nomination forms is optional, however, we recommend you nominate your family members.
Hi I have written my name and client ID ( as the one we use on zerodha to login to kite ) is it fine. ? Or is the client ID different ?
The client ID in the context of the demat account is different. Best leave that field blank and mention your registered mobile number on the envelope instead.
There is deduction from my account 14500 to fund section of zerodha account but it shows invested amount 14487.1 in the holding section.What is the reason for gap of 12.9?
Very nice
I have opened my account with you. now i am to send poa. it has column for two witnesses. Do i need to enclose proof of their address of witnesses. In nomination form there is column for giving DP ID and client ID. i have user ID supplied by zerodha.Is user id and DP ID same or different.From where to get client ID. i donot think ,it is available with me.
No, you needn’t send a proof of address for the witnesses. As for the nomination form, you’ll have already received a welcome email with your client ID(like: AB1234). This will be sufficient. We’ll enter the DP ID for you.
When I open POA pdf file, it displays SPACE FOR FRANKING. I don’t understand what is this. plz explain?
This document needs to be franked. We’ll take care of this once we receive it. Nothing you need to worry about. 🙂
Hello,
I got mail for requesting the POA required documents.
I need to send only POA document or need to send any other documents also.
Please guide me above the same.
If you have only opened an equity trading account, you need only send the PoA. If you have also opened a commodity trading account, you also have to send the ECN declaration.
Why can’t we trade bank nifty through kite app? While optioning for bank nifty,it shows you can’t Tarde.
I just came to know from few of my friends who have opened trading accounts with 5paisa and Motilal without sending the POA . These brokers are offering e-signing through Digio. I wanted to understand why Zerodha is not offering a fully digital account opening process without any physical POA submission through Courier?
I dont know how to fil in POA
I have form of POA but i dont know how to filing.
So help me.
Will have someone call you and help out. 🙂
How to know ‘now your POA is received and processed,now you can sell your shares? I have got a message heading like as ‘Details Modified Of Demat Account In CDAS on 28-JUN-19.’is this the confirmation email.
That’s right.
POA can be misused ?
No, this is a limited PoA to facilitate your trades and meet obligations.
I am newly enter these business. I DONT KNOW THAT.
Is the PoA a one time thing? Do I have to renew it after some time?
Yes, you need to submit it only once.
The PoA is valid until revoked by you. No renewal required.
Is sending nomination form is compulsory? I have sent only 3 POA pages and 1 ECN.Is there any problem?
Nomination is optional, but always good to have.
I am newly enter these business please update me how to purchase and selll the share,
Best check out Zerodha Varsity to learn about the markets.
What would be the senders address like wheather I have to write the dpid or client id in the address? I’m giving a address format,if somthing is missing let me know.
Sender’s Address
Name:
At/po:
via:
dist:
pin:
mob no:
email id:
We’ll just need the sender’s name, mobile number and postal address. The mobile number should be the same as on our records to cross-reference your document with your account.
Hi,
The time taken for the approval of POA is too much, i have sent my POA on friday and since i live in bangalore it would have reached zerodha facility on monday. When i call the services portal of zerodha they tell it will take 72 hrs to grant the approval. As a customer i request you to kindly address this issue with the customer base u have and building this is a very long time to open and start trading.
In addition to this can you atleast make a portal to update the satus saying if u have received the poa and waiting for approval.
A way to be sure that it has reached the right address.
These are the concerns i wanted to convey.
Thanks,
Shrish
I have created an account, sent the POA through Speed Post, the pop up window says that
“Rejected:- Cancelled Cheque:The IFSC/MICR code is unclear on the cheque/bank statement/passbook you have provided. Please provide us a clear copy of the same.”
How to resolve this…
I have sent the poa & ecn with sign of witnesses as well. Is this any problem, or OK.
I have purchased 18 shares in JPASSOCIATE. in CNC but next day that shares are disappeared in my account. How can I find out that shares ?
Have you submitted your PoA?
In the PAO Witness box can be filled by any relative or it is required to sign by any Non-Realtive person??
It can be a relative too.
what if i send poa after seven days ?
You can send the PoA at any time. The PoA is only required to sell the shares from your demat account. You’ll only be able to sell shares from your demat account once we receive and process the PoA.
Can i get assistance over phone how to fill POA form? It is still pending because i am not sure what i should fill in some place in form.
Sure, will have someone call you and help out.
Hi, How to I add nominee?
Hey Karthik, the process is explained here.
what is the address to send PoA document?May I send via your email address?
i am all documents online fill and hard copy send by Speed post so today are my perches share not show and today lose.
Hey Rohit, the holdings will show up once your PoA is received and processed.
Want to know my account s complete activation process. Where can I see that . And if there any of your person whom I can talk about that kindly update with reply
Hello Nitin,
I placed a Buy order yesterday which was executed.
Since I did not see any shares to place Sell Order, I am now being told about requirement of PoA.
Kindly send me the soft copy/hard copy of PoA ASAP so that I can continue with the trading smoothly.
A PoA will have been emailed to you when you opened your account. If you can’t find it, you can download it here.
I have sent POA 6 days ago still it’s not updated. Also where I have to find status in zerodha kite whether POA is submitted or not submitted.
Please update my POA asap
My client ID Gj9306
Well for faster delivery of POA (signed) copy, is it ok if I mail (scan copy )a signed copy of POA.
I’m afraid that we can’t accept the soft copy of PoA. You will have to courier the actual document across.
I opened zerodha account and the bank is IDFC. After activation account tried to convert to 3 in 1 account and not successful.
Now I understand a 3 in 1 POA required. But nothing was asked during account opening , whether ordinary or 3 in 1.
Is it necessary to send another POA (3 in 1)
Yes, you ‘ll have to send the 3-in-1 PoA to convert. Explained here.
I had opened a demat account in zerodha through online.Now I am going to submit my POA in this DP ID is same for the three and Client ID Is different which one I have to choose
You simply need to sign the PoA you download on signup.zerodha.com and send it to us. We’ll take care of the rest.
I have sent the POA last week and it was delivered to your zerodha address in bangalore on 15th April, 2019.
Why is it not yet verified? I have brought shares and they aren’t showing up in my holdings! What about my money?
Should I get the POA printed on Stamp Paper, signed, noterized and then courier the same at Zerodha Office?
Or just need to print and sign only on A4 blank sheet?
We’ll get the franking done, you simply need to print it on a blank white sheet, sign, and send it to us.
I have sent poa from courier. Today 15th april 2019 after tracking I got information that zerodha received poa so I want to know how much time to approve my poa and how do I know that my account poa approved.
Pls give information
CAN I SEND POWER OF ATTORNEY FORM FOR ZERODHA MAIL
PLEASE TELL ME
You’ll have to send a physical copy to our office in Bangalore.
POA has been given to present Zerodha. But when Zerodha looses its identity(like zerodha sells itself, somebody takes over zerodha)this POA should be made invalid because “POA IS NOT TRANSFERABLE”. How POA maintain its validity when Zerodha goes public. “Chaltha he attitude” of SEBI. Finally we don’t care till our assert is safe. but nobody cares when one’s assert is unsafe…
Hlo sir, my equity and commodity segment is inactive. how to activate it. i am unable to add funds due to this.
I have sent my poa by DTDC- (B63224064) and was received by you 2 days back
Please let me know about when it will be updated?
Hello sir, do i need to fill witness in POA form. If yes, then who can fill the witness section. pls reply soon.
Hey Abhishek, anybody but yourself can witness the PoA. You can also leave it blank and we’ll take care of it.
so when zerodha team get my poa they will show my shares in demat right …now it is showing no holdings as i didnt send the poa yet.
That’s right.
Hi ,
I had sent poa and ecn signed letter on 23-03-2019 and when I tracked the shipment details it shows it had been delivered to Zerodha by 25-03-2019 but still my account is not updated.May I know when it will be updated and please look into it
i have transfered the money in zerodha account but i am not able to do any trading please look into the matter
Hey Amar, I see that the account is ready to use. What is the error you’re seeing when trying to place a trade?
I request you please start my account.
Dear Sir/Mam,
we already sent the POA and all required document , but still not sowing the HOLDING,
I request you please start my account.
Stock broker needs to operate our Dmat account when, we click sell button in Kite web or through API. Same is true to deduct charges or pay charges/taxs to exchange on our behalf. Surely Zerodha needs permission. The clauses in POA, does NOT give right on our asserts, instead it just gives operating rights and charging rights. But Zerodha could have borrowed these rights from customers by adding similar clauses in application form and get signed. Signing the the stamp paper, really sounds risky.Probably POA, gives rights which even SEBI can not question. To provide smooth customer experience, please don’t put customers in risk.
We think Zerodha as a gentle man in the business. So signed the POA(Did we had any other option?). But, Even Google, Facebook, Microsoft also loosing their gentle man-ness in the journey of business competition/crave for growth. Please validate the clauses and make sure you (Zerodha) will never gets the chance to loosen the integrity.
How much time it will take to update the POA form?
What will happen to the positioned stocks if POA is not updated?
Do we get the intimation from Zerodha once POA is updated.
Can we do Intra-day trading if our POA is not updated ?
What is the witness name and adddress section in POA?
And in poa where i can add a Nominee?
Hey Ajo,
Refer to this article to know how to fill the POA. The POA has nothing to do with adding a Nominee. You’ll have to send us the filled nomination form. You can refer to this article.
What is the witness name and adddress section in POA???????
Hey Ajo, like any agreement, the PoA needs to be witnessed by two people to be valid.
Hi
I had sent my PoA after necessary signatures but same got rejected as nomination details were not filled. As per mail from relationship manager, I was to download & sign the PoA document and send to Zerodha Office. I am surprized my form got rejected & they are now asking to fill nomination details…Will I get improved service?
Hi Junaid,
Sorry to hear that. Your account has been opened and your POA has been activated as well. Our team tried calling you regarding the nomination but were unable to reach. Your sales manager will get in touch with you to help you out with the nomination.
I have received the PoA mail, but the link inside that mail for downloading that doc doesn’t work! Have contacted customer care, & I was asked to download by opening zerodha in browser. But still I cant download that document. Meanwhile, during the whole process no customer care executive guided through the process. Request you to please look into this.
I have also faced same problem but Zerodha people not understanding the problem. It seems that customer executive are lacking knowledge and sending arbitrary replies.
Sayan, I see that your PoA is now enabled. Apologies for the inconvenience you faced with our Support team.
Can i carry the poa document to your office directly incase if courier services delays it more than 7 days?
Yes, you can submit in one of our branch/partner offices. However, they will have it couriered to our Bangalore Head Office only.
Hello sir,
Whether nomination details and witnesses are compulsorily to be filled in POA?
or just signature will suffice?
I have sent the POA last week on Wednesday by courier. Can I Know if you have recieved it. As I’m still getting POA reminder.
Please help!
Hey Himanshu, you’ll receive a confirmation email once we receive your PoA.
Hi,
The POA clause number 23 says: ” To authorize Zerodha to transfer the securities to any of the demat accounts of Zerodha as mentioned in Annexure B”
Why would Zerodha need this particular authorization without any condition in it. Please clarify at the earliest.
Thanks
Nitheesh R Babu
Sir
this is the link given for POA. Where is the download link. Similiarly I am not able to download equity application form given in the link. Your email is noreply. where can we raise our issues. you can atleast give an email id for grievances. or atlest you can attach those documents in the email so that print outs can be taken.
1. what is the email id for raising any issue?
2. it is not possible to raise our issues through tickets page as all the issues are no there.
3.apart from support team, please give the mail id where any grievance can be escalated.
give your reply to my email.
jayalakshmi
Mene account open Kar liya hai.Per abhi mene POA send nahi Kiya hai.Koi trading ya fund add nahi kiya hai.agar me 31 March ke baad POA send Karu toh bhi 31 March ko 300 rs maintenance charges Kate jayenge ya nahi.
Please reply….
Can I send POA after 30 days of account opening.Is there any limit.
Dear Sir,
My POA was rejected because I filled second and third holder name.
I had my parents name written. Could you give me clarity on this? They want me to fill again the form leaving the above details empty.
I had send my POA on 22/02/19, as Per Courier Company the parcel has been delivered to your office on 26/02/19 But still we haven’t received any confirmation from your end and we are getting reminder mail from you that the POA has not been received yet so, please confirm the courier is received or not.
I have send my POA on 21/02/19 but till now the amount of shares not showed in my holdings. And also I can’t sell my shares.
From where does the POA, generated by Zerodha, pick the customer’s postal address from? The address that my POA picked is incorrect and I’m wondering how such an old address appeared.
Thank you
Where to signin POA pdf file?
You can sign in the boxes labelled ‘F’ Hari.
how can i got POA
You’ll have received an email with the PoA.
Hi! I’m yet to send you my POA. I assume you are storing these digitally after you get them physically. Because you send back my copy of the updated POA as a pdf. So Can I digitally sign and send you back the PDF? It will save time, quite a few trees and I dont have to go to the Post Office to send by Speed Post.
Sorry if this has been answered earlier. Just too many comments to look through. TIA.
VEswar
That’s not possible, I’m afraid. The way the law is, we have to collect a physical PoA.
Sir/Madam,
I have been opened d-mat and trading account in ZERODHA though online. Today i want to do Intraday Trading purpose I hv opened my account but in that, purchase time it is showing Rejection… I contacted to Mr. Puneeth Raj. as on his guide lines I raised ticket… now I got mail… POA is not submitted… but I already sent POA, ECN & NOMINATION along with my Signature through speed post… last 4 days back… Please issue necessary directions to concerned team Activate my Account..
Sir my POA has been delivered but holdings are still not showing in kits app
I m a old customer of zerodha…
Can i check my poa document from my zerodha account which i opened in the past….
Please raise a ticket on our support portal for this and someone will help you out.
Hi zerodha..
I have recently opened account with you..I have a doubt regarding power of attorney.Do i need to do franking or u will do it for me. and is witness details compulsory or can i leave it blank,if necessary what details are need to filled in it. Pls let me know so that i can courier it as soon as possible….
Ok ..POA IS IMPORTANT. I CAN COMPLETE THE PROCEDURE. .
I have sent POA with courier shree maruti courier with tracking id 1404100013513 which was delivered on 21st jan. kindly let me know when it will be updatd ?
The POA has been updated today. You will be able to see holdings(that you may have bought) in your account tomorrow.
Hi Team,
I sent my POA , and it deliverd today.
can you please update the POA and how many working days it takes for the same ?
unable to download POA from mail link .
what to do ?
please guide.
Hi,
I have sent my POA and according to courier (tracking ID NLM60184094) it’s delivered on 14th January. I am still getting the remainder mails regarding submission of the same.
I have raised two support tickets (#20190116637265, #20190117429386) regarding the same but didn’t receive a response on them, but I do see 2 and 4 replies when I open my support protal but when I click on the ticket number I just see my query.
Please provide the status of the POA and when will it get updated.
Hi Nandan,
The POA will be enabled by EOD today, you should stop getting reminder Emails. We are also checking what caused this delay,the concerned team will revert back on the tickets as well.
Hi I am unable to download poa.. Can u send me proper PDF to download and send my physical signature..and also tell why I am not able to do trade in nfo… And what I am supposed to do for that
Instead of a signature, Do I need to feel any details in the POA?
Just the signature will do.
MANINE POA 10/01/2019 KO SEND KIYA THA ABHI TAK KUCH HUA MHI
MY IS OA3513
SPEED POST PR 14/01/2019 KO RECIVED SHOW HO RHA H
SPEED POST TREAK NO. EU444164658IN
From where i’ll get the POA document. Mail which i received, unable to open that POA document. Please help me to get the POA document first.
Hello Team,
Can I just sign in the two signature boxes and send the POA ? Or do I need also to fill the ‘WITNESSES’ box & ‘Dated at Bangalore on this _________day of ________________ ‘ or you can take care of these two fields ?
Thanks.
Kr,
Sourav
We can take care of everything other than the signature. You could always have someone witness it for you, but it isn’t mandatory.
HOW CAN UNDERSTAND THAT MY POA WAS RECEIVED BY ZERODHA. MY POA WAS DELIVERED AT ZERODHA OFFICE BUT STILL POA REMINDER WAS RECD PLZ REPLY ON MY EMAIL ID
Hi Deepak,
In case the POA did not have any of your details, this would have been kept on hold, our salesperson will be contacting you shortly to collect the courier tracking details to get the same updated.
gg i have to send my poa froms to zerodha comodity private limited….why dont receive in your office…please check my poa froms…bishnukamal abhaypuria
Hi Bishnu,
Can you share the courier tracking details, will have our team check and update you on this.
i have to send my poa froms to….why dont receive in your office…please check my poa froms……
i had mailed my POA on january 4 and still my POA has not been updated. Can you please help and let me know when will my POA be updated? IVE SENT IT BY THE NAME (GOPAKUMAR K G )ON THE COURIER
Name: Gopakumar gopalakrishnan
Sir , kite application se ordar buy ho raha hai lekin wo order portfolio aur holding me nahi dikha raha hai aur maine order CNC me hi kiya tha . Mai intraday traiding nahi karta fir aisa kyu? Fir paise ki bhi cutting ho gayi hai .
Aapko kasht dene ke liye kshama chahta hu.
Agar aapne PoA nahi bheja hai, toh stock holdings nahi dikhenge. Kyonki PoA ke bina aap bech nahi paayenge.
Can i drop thePOA to Zerodha office instead of mailing it?
Yes, you can, Naveen.
Hello,
I had mailed my POA on Friday 28th December and it was delivered on Saturday 29th. My courier tracking shows receiver name as Sealsigen and Relationship as Office colleague but today it is 5th January and still my POA has not been updated. Can you please help and let me know when will my POA be updated????
I have already sent the POA and the status of courier is also successfully delivered to “receiver name- sealsigen”
“relation- office colleague” on 31st December 2018 but still no email form zerodha. Please check did you receive POA or not please mail.
Hey Vilas,
Your PoA has been updated. Our representative will have confirmed the same via email.
Can I send scanned power of attorney by email as I am situated outside India?
Hey Hardik,
The Power of Attorney has to be ‘franked’ (stamped). This is why you’ll have to send us the hard copy of the filled PoA form. Due to this, we will not be accepting a soft copy of the POA.
Dear Sir,
If I send a signed POA and nomination form will send us the copy of the completed form i.e. with witness.
Other than Nominee what are the other details which I need to filled up.
Dear Sir,
I like to clarify the following.
1. As an NRI, is it the same process applicable? Shall I change my address to overseas address. My PAN is with old india address. Is it possible I can update the zerodha account and as well as phone number
2. If I want to repatriate investment then what is the process
3. If I do SIP plan i.e. on monthly incremental investing. Does any specific charges need to pay.
I send them zerodha POA to the given address.how can i know whether it reached them or not
If PoA is not required, why is the account holder not allowed to sell from the account?
To buy stocks, there is no authorisation required as this is a credit to your demat account.
To sell stocks, you need to the authorise the broker to debit the shares from your demat. This can be done only through means of giving a specific PoA to your broker.
This is exactly like how anyone can add money to your bank account with just the account number but require your consent(through cheque, etc) to take money out of it.
Sir, do we have to fill all the details in that POA form or just we need to sign it and send. Please clarify my doubt
If you know your DP Client ID, you can fill it, otherwise, we will fill it for you once we receive the signed document.
I recently opened an account and I received POA form. Is it necessary to fill the witness details or it will be taken care by office.
Could be done either way, Randeep.
Sir I am send PoA documents Dt 20 / 12 / 2018…
Dear Team,
I had following queries:
1.When will e dis facility come in zerodha?
2. When will it be possible to transfer shares online without delivery instruction slip?
3.why can’t you provide Easiest and POA both together?
4.Also now I am not able to link my existing demat account any specific reason for same.
I understand I can only buy delivery shares and not sell them without POA but I am fine with that.
I want to open only trading account and link my existing demat account
Hey Fenil, the e-DIS solution is something that’s on our list of things to do, but will take some time. 2.&3. Online transfers without easiest isn’t possible. Since we run the risk of a client selling on our platform and then transferring shares our at the same time, offering easiest with the PoA isn’t a viable solution, risk management wise.
We’ve stopped allowing linking of 3rd party demat accounts as it’s operationally complex to support and caters to very few of our clients.
Sir on poa papaer i will have to taken signature of witness or that will be done by your end,waiting for reply.
What to do with the witness box in the POA …please provide
My signed poa form was delivered on 10 December 2018 . But I haven’t received any update on poa and I am still unable to see my holdings in Kite.
My shipment is successfully delivered on 10 Dec 18, now it is 12
When it will get process.
Kindly update
Sir, I have a Demat account with SBI. Do I need to cancel that Demat account and to create a new one with Zerodha. I have not signed and sent the POA with Zerodha till now. Please reply.
Sir
I am not getting the pre-filled POA form through the above sent link nor the sales manager phone no. is reachable nor she is replying through mail sent to her. what to do?
Please tell whether to fill the witnesses or not?
Ok
I got the pre-filled form.
Just tell me whether to fill the name of second holder and witnesses also.
Please
Sir
Please tell what to fill in POA form.
is sign is the only requirment or do i need to fill my name and address also.
are witnesses required to be filled?
Hey Himanshi,
Check out this support article.
You can send it via courier or Speed post or even normal post.
Sir
Please tell whether to send POA through courier only or i can send it through speed post also.
Also, two witnesses are mandatory to be filled in POA.
Regards
Himanshu
Dear All,
I had same query, But now it is resolved. I had couriered it on Monday…. 3rd Dec and today I could a letter to view my holdings… So I think they might take whole week, because courier takes 2-3 days and team might take 3-4 days to process our docs….
I haven’t received POA form by email after opening an account. so, please would you send POA through email …
Hey Dhaval,
We’ve had the POA re-sent to your registered email address. In case you don’t see it in the inbox, also check your spam folder.
My shipment is successfully delivered on 4th Dec 18, now it is 7
When it will get process.
Kindly update
Hey Adesh,
Raise a ticket here on our support portal, and share the courier tracking number. Our support rep will get in touch with you.
Plz update my poa urgently i have alrrady sent it. Courier showing it is delivered on 3 Dec. My courier tracking id DTDC Z77802345. I want exit my holdings plz update urgently
user name AO8627
Hey Jagmohan,
We’re sorry to hear that. The POA team is looking into this. We’ll have one of our support rep get in touch with you regarding this.
Hey Jagmohan,
The POA you have sent is Digitally signed instead of wet signature. We won’t be able to process it without a wet signature. You need to send us the POA with your actual signature(wet signature). For more details refer to the email sent by our support rep.
I have already couriered all documents… Still I am getting that mail… And could not able to sell shares…. Send on Monday… Today’s is Friday….
Kindly update .. even had word with support team, they said they received the documents…
When I could able to sell shares .. or when I could able to watch my holdings… This is quite irritating…
Sir I have send PoA but there is no confirmation received
How would I know that you received PoA
Hey Suraj,
You will generally get a confirmation from your courier company on the status of delivery. You also can raise a ticket on https://support.zerodha.com/category/trading-and-markets/kite-web-and-mobile/articles/why-am-i-unable-to-see-and-sell-my-holdings and provide your courier tracking number.
Suraj, we received your courier only today.
You should have received an email concerning the same.
i’ve already send PoA on 24/11 But It’s stuck somewhere in transit.. Is it okey if A new Signed PoA reach you there in next 7-8 days ??
Hey Ashish,
You can certainly send another one. However, you could confirm with your courier company about the status of delivery, before deciding to do so.
HI,
I am a intraday trader, do I have to execute this POA, pl advice
While it is not necessary to submit POA, it would be best if you plan on taking trades longer than a day.
You will not be able to sell stocks if they reach your demat account.
sir i completed my sign up processs, at last i got message it will take 24 to 48 hours for activate my account.
i want to know that i have to send POA document after activation of my account, i mean sir 7 day will be count from after activation of account or before activation during the time of sign up process.
Thank you sir!
You can send over the signed POA document to us regardless of account activation. We will have the POA enabled once the account is opened.
Make sure to mention your registered mobile number on the form for us to track it easily.
Is the Unique Client Code and Client ID are same?
Is there need to fill up witnesses in POA form?
The Client ID in the POA page is the DP Client ID. It is not the same as your trading Login ID(Unique Client Code).
We will fill it up for you.
Make sure to mention your registered mobile number or Login ID on the bottom of the page for us to track your POA.
What details do we have to fill in POA? I sit Holder’s name and Nominee names?
Plz update my poa urgently ihave alrrady sent it. Courier showing it is delivered yesterday. I want exit my holdings plz update today user name HL 6857
Hi,
Can you please post a sample POA so that we will get to know which fields have to be filled at our site..
It will be helpful..
Hey Vikas, you only need to sign in the boxes for the first holder.
I have to mail POA but where in document , i suppose to sign it.
Do I need to fill detail in witness box?
I visited your Zerodha office(on 6 Sept 2018) at Bilekahalli and submitted my IL&FS a/c closure form along with Zerodha demat a/c opening form. Zerodha Demat a/c is opened within 2 days. But IL & FS a/c is never closed and shares are not transferred yet to Zerodha Demat a/c. A query #20180904723985 is raised for the same. This is now open for 3 months without any action. Can you pls look into this ? Thanks.
My account opened today and I will courier POA today itself, can I start option trading without POA or I should wait for it?
You can start options trading without the PoA.
Can i mail POA document?
After submitted POA documents to zerodha, can KYC procedure also be done by you?
can i sell the shares on T+1 day without POA updation. and what charges are imposed if i sell shares from demat account.
sir,
i sent the POA through courier, i received delivery status from my courier as per it reached to zerodha office in 19th november. but still now i didnot receive a confirmation from zerodha. when it will updated with my account.
Hi,
The Power Of Attorney(POA) lying on the ZERODHA website is Specific/Limited or General?
I have recently opened an account with ZERODHA, So a pre-filled form is there that I need to send after signing, so my question is that this online prefilled form is General POA or Specific/Limited POA?.
Thank you.
Yogesh
dear
zerodha account opend in october 2018 by me. but not found my ID and possword till date.
so please tell me why ?
Hey Umesh, best write to support[at]zerodha[dot]com for assistance.
Dear Zerodha Team,
Just opened an account with your platform and submitted the various documents required for signup, however have not received any mail for POA? Can you please help out
Dear Sir,
Good Day!!,
I have opened on line a/c. on 30th October 2018, & couriered documents on 31st, same received at your good office on 2nd November, 2018, but till date I cannot operate my account even after several follow ups as my ECN is not updated yet, & above all today after12-14 days I got email that my POA is not updated /received,
Sir, I want to know how long it will take to update my a/c. & when can I start trading, further please note that I want to deal only in MCX commodites, & do I need POA for the same.
Further, My Husband opened account in MArch 2018, & he was able to trade within a week, then what is taking so long for my a/c. to be updated.
Hi zerodha… i have opened demat and trading account with zerodha.
I should appreciate the team, trading software and system of zerodha.
Thank u all for providing an easy way to trade for beginners like me..
I understood that,
poa is only require to debit shares when I sell my holding (only delivery based equity stocks)…
No poa needed to buy intraday,delivery, or derravstives (f&o), and to sell intraday and derravatives.
I have a query regarding margin on holding, when my poa still not updated in system after it delivered in ur office before 2 days, i bought some stocks which not reflecting in my holding, how can i take margin benefit on holding to trade in market….
Thanks
Hi Sir,
can you send me a link of poa
Hi Sir,
Very unprofessional behavior of your organization so as to tell me that they have lost copy of the POA document I had sent.
Delivery had been acknowledged for the same and support ticket been updated for the same please.
How can I make sure that it is not misused and how come it is lost please?
For your perusal, mentioning the Support ticket # 20181025766588.
Please help.
Sir please send my poa document to my mail Id.
Sir.I opened the account online still POA hard copy is required.
In my pre-filled PoA the address is incorrect. How do i get it corrected?
I have account in Zaroda. But i want to do just daily basis trading without taking delivery. So does POA required for daily trading only?
where i will find my poA form
plz reply me details how to open zerodha account
I hav also open my demat also send poa by post, but holding is not showing
Hey Jay, holdings will show up as soon as the PoA is successfully processed.
Hi,
I’ve already sent in my poa to you’re Bangalore office. However, I’ve received no update from your side and I still can’t release my holding . Please help .
i open my account in zerodha 23-10-18 by aadhar but i dont get the POA from zerodha….
The PoA will have been emailed to you, Gaurav.
Hello sir i want to close my account with zerodha kindly tell me the procedure to close the same…urgent.
In POA form do we need to fill the witness details and signature or it will do in the back office kindly clarify me sir
You can have somebody witness the PoA, Sathish. If you are unable to do this, we’ll take care of it for you once you send the form.
Hi Team,
I have shared POA to Bangalore address and courier reached destination on 15th Oct’18 as per my post status but still my holding shares are not visible and I did not received any mail from zerodha.
Dear sir,
i have send Power of Attery on 16/10/2018 by Regt Ad By Post. it will be still in transit till date 19/10/2018. On date 19/10/2018 i buy 12 qty shares of Fedral bank at price 79.3 and i sell that shares without POA on same day. but in my portfolio, there is not seen profit rs 24 in holding option. so i want information that whether 12 shares sell amount and profit rs 24 will be deposited in my demant account and portfolio due not to received POA that day. if POA received you lately, so that time will deposited that shares and profit?
I have sent my all POA documents with sign at the date of 11-10-2018 and it’s received by you at 13-10-2018 still my account is not updated so I am requesting you to please update it as soon as possible
Thanks
Rahul mehta
I want to send my PoA to you by post and was wondering if anything else besides your address needs to be on the cover. Also, I have lost the number of your initial correspondent who tried to be in touch so if you could just help me out with that as soon as possible.
Please write your registered mobile number on the cover. Once it is delivered, it will be useful for our courier team to map it to your account.
We’ll ask the sales manager who connected with you to get back to you
Dear Sir
I have send my POA , recently after account opening but 11 days passed and still not received by zerodha .
Then I called to zerodha but they saying we not received your POA yet so you can’t sell your delivery shares.
Now what should I do , should I send my POA again or not .
My POA was received by you on 20th of Sep-18. Till now it has not been updated and as a result my holding is not reflecting the shares. I have called many times but still no action. What should I do now?? My tkt no for the same is
20180927205100 – POA status-9487414022
I have submitted my POA and Nomination form on 26th Sept by hand to the JP Nagar address of Bangalore. Till now it has not been updated and as a result my holding is not reflecting the shares. I have called many times but still no action. What should I do now??
Do I need to fill details for witnesses in POA form?
Yes, you need to fill the witnesses too
Download power of attorney for sign in
will i need to do any signature on poa? or I can directly print and mail it?
You have to sign it in the boxes provided, Adi.
I have sent my PoA to your office. It was delivered on 19th September. It has not been linked to my account yet. Kindly see to it.
sir i have not got POA form how can i get Zerodha POA form
You’ll have received an email with the PDF, Shriram.
Dear Nithin sir,
I have sent a signed copy of POA and ECN it was delivered on September 8, 2018. but still not able to get the full access to sell and see my holding.
It has been more than 12 days. I already created ticket on 13 September 2018 but still no any feedback. Could you please check why it is still not updated?
ID- JI2085
I have already sent the POA and the status of courier is also successfully delivered to “receiver name- sealsigen”
“relation- office colleague” on 12th September but still no email form zerodha and still I’m not able to sell my holding.
what should i do? Is it delivered to right place ? please respond soon.
Hey Kunal, the process is slightly bogged down due to the holidays in the interim. Your PoA will be processed soon.
Same thing happened with me. It as received on 19th Sep, 2018. POA has not been processed till now.
I can understand there may be delay but why sales manager do false promise.First it was told that it will get completed in one working day. It was not competed . Then i was told that it will be processed withing two working days and i will be able to sell delivery by next working day. Again it not happened. I dont know, due to issue from your side how much i have to bear the loss.
worst experience.
Hope at least i will get reply here because sales manager and customer support have stopped replying.
Why not these issues are dealt by top management.
Your POA was updated on 25th September. Apologies for the delay.
I want to understand the meaning of point 7 on page 10 of form that ZERODHA WILL RETAIN THE BALANCE OF 10000 or Below …THAT MEANS I CANT CREDIT THOSE AMOUNTS IF THEY ARE BELOW 10000 OR WHAT? EXPLAIN THIS
give me poa link which i download demat poa
hi i dont have any witness can you please help me???can i send the document without witness signature??
Yes you can send without witness signature, If you search “witness” in this thread you will find that it can be left blank, they will do it on our behalf.
Sir,
I have not sent POA
But how can I send
Please proceed me.
Kindly solve my problem.
Do you accept the scanned copy of the POA, with my and the witness signatures?
Hi Nithin,
While you have a great platform and smart digital sign-up. The non committal to a specific POA processing time is not acceptable.
It feels like there is some sort of leverage happening on the shares that we have bought. Despite having shared my POA over a week back, I am still unable to access my holdings ,multiple promises & date commitments by sales and support reps, they have not resulted in anything. Someone on your team tells me there are over 3K POA’s pending and we cannot process any faster , so I am stuck due your inefficiency ???? I understand you’ll are growing fast but with such customer service it won’t last long !
Please look into this and help resolve it. If this is not resolved even after complaining at the highest level then there is nothing more to be said or done.
Very disappointed and frustrated customer.
Regards,
Ram
¶
Now I have complained to the Quality team at [email protected] with a copy to the CEO. They are supposed to resolve the escalation. Will post the outcome of what happens.
I had sent my POA last week and it got delivered on 1st September. But its not yet updated in your system. I have purchased shares and am unable to sell them now. Raised ticket #20180904139888 but got no response. I am going in losses because of slow acknowledgement of my poa. Please escalate the ticket.
I have received an email that I have not sent POA but I have already send POA with signature . I have sent this at 24 August and it has reached at zerodha office on 28 August according to Trackon courier . But I am unable to see my holding shares. I was told by zerodha executive that poa will be updated in 2 or 3 days but it is updated till now. Kindly solve my problem.
I would request you to kindly let me know the status of my Account so that I can transact with my holdings. POA was sent by me on 22nd August 2018 and it reached zerodha on 24th August 2018. Today is 31st August 2018 and till now it has not been updated and I cannot transact with my holdings. I had purchased few shares on 27th August 2018. I bought those shares at 368.90 and it had touched 375/- and today because of lapse of zerodha it has touched 360.90/- . Now you can also see that because of indefinite delay from zerodha in processing my account it is pushing me towards loss, I have repeatedly sent mails, opened tickets (#20180828429670, #20180829311894) even escalated the matter to your quality people but nothing is helping it. Is this a professional behavior from zerodha and on top of that nobody from zerodha has a courtesy to even give me a call and explain the situation about what is happening. I am writing to you with a hope of resolution…..
Regards
Amandeep, getting this escalated.
Dear, kindly tell from where to get POA document and where to send.
Dear sir,
i opened the demat account with zerodha and on the same day couriered the POA to banglore head quarters.
POA delivered at your headquarters on 24th Aug but till date POA not updated.
ticket (#20180828548752) also generated and your executive already sent reminder also for updating the POA but no one taking it serious.
it hardly takes 5-10 min to update POA, so why the person, who is responsible for updating POA is taking so much time.
i bought some of the shares after opening demat account, but the same is not showing in my demat account neither in position nor in holding.
i have to sell them fast, as the market is going down.
i was very excited at the time of opening account but not aware with services after opening account.
plz do needful and take some immediate action to resolve the problem.
your prompt action would be highly appreciated.
In poa form I want to fill witness section or not.
I have signed f13 and f14 .
Tell.me about witness section.
In post form I want to fill witness section or not.
I have signed too forms.
Sir/Ma’am,
I had send my POA on august 16th and on tracking it shows, it has reached your office, please assist me with a way out of how to know the status of my account that whether it is ready to operate or not, or that whether POA attaching is under process or some.
Thank you,
Have a great day!
Hi i have send POA document dated 11August and my POA delivered dated 14 August. And i received delivery successfully msg
But my portfolio not seen plz solve my problem
Hi,
Address mentioned in POA document is wrong. I came to know that I can change address by sending account modification form. Will that update address on POA document also. And from where to get POA with updated address.
Thanks
i have a question:
1. Is it mandatory to have witness signatures on POA form? can i just sign and send it?
Hey Vishnu, you can have anyone witness the PoA. In case nobody is available, we can take care of this for you.
I have recently opened an account with Zerodha and sent the POA and nomination forms. How will I know that the documents have reached and nomination is done and that I can now sell stocks from my Demat A/C.
Hey Sameer, you’ll receive an email with the status update. Additionally, once the PoA is processed, you’ll be able to see the stocks you’ve purchased on the platform. 🙂
While placing a cover order in NSE segment order is rejected…and the msg showing is exchng is not enabled in your acct…….what does it means……..
Thanks Nithin for the article and the clarification! I understand the importance and the convenience the POA brings to the customer by allowing the broker to debit the shares from the his/her demat account and can also be used when the customer intends to pledge the shares but why do you have other clauses/conditions in the POA? Why don’t you have just this condition mentioned in the POA rather than having 21 conditions which give Zerodha too many rights than they actually need? If the motive is just to be able to transfer the shares to demat account on behalf of the customer why include other conditions? Appreciate your response!
Swapnil, in normal situations, we require the POA only to debit shares from your demat account when you choose to sell them.
The other conditions are required to be mentioned as we might need them in exceptional scenarios.
Recently I opened an account through online and get a mail to submit POA by post. So I would like to know is it necessary to mention and sign 2 witness in the page number 3, and need to fill dated at Bangalore on _________day of_______?.
Also I would like to add a nominee (wife) to my account, so I can fill the foam and send along with POA? Also need any ID proof for nominee? Please advice. Waiting for your valuable response. Thanks in advance.
1. You can have it signed by 2 witnesses if it isn’t too inconvenient for you.
2. Nomination form alone would suffice.
There is Franking space at the top of POA document – how much worth franking is to be done and should I get it done from any of the nationalised banks?
Thanks
Hey Ankur, we can get the franking done for you.
So that means I just send out the signed POA doc to Zerodha Postal address and you will take care of franking?
except signature we have to fill any thing in POA, ECN and Nomination form? after online applied
MY Account is active now only POA is remaining, but also i cannot buy any shares . please tell me what is the reason
Hey Vishakh,
It seems that you have placed your orders on a Saturday. The exchanges are closed on Saturday & trading doesn’t take place. The markets are open on weekdays from 9:15 AM to 3:30 PM. Also, ensure to maintain sufficient funds in your trading account for the order to go through.
how much time i have to send poa
Hey Akshay,
There is no time restriction to send the POA. However, we recommend you send it as early as possible as you won’t be able to see your holdings or sell shares from your holdings without the POA.
can i send the poa by mail after scanning it
Is it mandatory to fill up ‘Witnesses’ section in PoA document?
we will not give any pwer of atorny . we will contact SEBI rgarding to clear all
Anuj, the PoA is an optional document, but without the PoA, how do you expect Zerodha to be able to debit shares from your demat account without it? We’d need this limited PoA to execute your sell transactions!
There’s a facility called electronic delivery instruction slip (e-DIS) provided by CDSL that can be used to debit shares from a demat account and execute sell transactions WITHOUT A POA. This has been implemented by Upstox recently: https://upstox.com/market-talk/sell-shares-without-poa/
We’d all love it if Zerodha could implement this facility and do away with PoAs because some of us have our life savings in our demat accounts and don’t feel secure giving away powers of attorney willy-nilly.
Currently, 99.9% of my holdings are in a demat account with SBI (without PoA) and the remaining 0.1% with Zerodha (with PoA). As SBI has high fees, I’m strongly considering moving my main demat to Upstox where fees will be low but security won’t be compromised.
Hey Allen, we wouldn’t be doing this at Zerodha. The reasons have been explained by Nithin here.
Hello Zerodha,
How much time it will take to activate back office after activation of online trading account…. and one more question – how to know the status of POA?
You can log into the backoffice and trading platform within 2 working days of completing the online account opening process. We will send you an email when we receive and activate your PoA.
1. If the power of attorney is required to sell online, then you can use this to sell the shares with my Demate account without my knowledge
2. I got 3 pages.. how many sign and where needed..
3. can I send thru courier..? or only speed post..?
I am new account holder. would you like to know what is the process to revoke my POA in future?
You’ll have to send us a written letter revoking the PoA.
Sir, I have been opened demate and trading account in zerodha though online. After a purchase of shares in a delivery base, the shares are now shown in my holdings in very next day. I contacted by phone to support zerodha. Mr. Ravi Kumar attended. I asked him my above query with him. He intimated me that I have to send POA for selling shares. But before the purchase of delivery shares nobody your staff guided me to that I have to first send POA. Please issue necessary directions to concerned team show my shares in my holding. I will send my POA shortly by courier. Examine please.
I need something clarified, do I have to arrange for the witnesses for the POA document or should I simply sign on the places in the form where it says to sign and send it?
You can simply sign and send it. Having someone witness it wouldn’t hurt either.
is witnesses name necessary to give or can leave it blank? If it is necessary, then witnesses can be family member or not?
and
“Dated at Bangalore on this_________________________________________day of__________________________________”
what I have to write exactly on blank space?
We can have all this filled here.
what is ECN, why is it necessary ?
Hey Zerodha,
I recently have opened an online Demat account on Zerodha. I Received an email containing POA application only, I didn’t get the ECN application form. So my question is…Do I need to worry about not getting ECN application form?
Hey Ashish, you’ve only e-signed the equity form. The commodity form is yet to be signed. Login here and complete the e-sign to receive the ECN declaration.
I have couriered the signed POA document. How do I know the status of the POA document is received & processed by Zerodha and I can start delivery trading?
Hey Diwakar. You’ll have received an email about this. Your PoA has been processed.
POA currier adreess please? Currently i am in pune , is it okay if i send POA to pune zerodha office.
Hey Uday, best courier it to our head-office in Bangalore. Address here.
I JUST WANT TO TRADING WITH ZERODHA SO PLEASE HELP ME
Hey Shubham, open an account to get started. You can contact our account opening helpline and our team will help you out with the process.
How do i get POA documents?
It’ll be emailed to you once the account opening process is completed.
@Matti
We talked previously about linking Zerodha trading account with other demat services. I seem to have already been allotted a DP id and BO id by Zerodha on account activation. Currently, my balance is nil but, will Zerodha debit charges for this service even if I go with another demat service provider? If yes, what is the minimum period I can stay with Zerodha demat before switching over? Also, please provide email address for sending the CMR.
Dear Nithin
There are 2 queries .
Can i do intraday trading without POA via kite platform and I want to update the communication address which is there in POA, which document is required which i need to sent to you physically (expect addhaar, which has old address ) .
Hi Saurabh. Yes, you can place intraday trades without PoA. To change your address, you’ll have to give us an account modification form, available here. Also attach with this, an address proof (Driver’s license, passport, voter ID, etc.,.) with the new address. You’ll have to send the PoA that you have received as is. The PoA will be processed and then the account modification executed.
dear nithin,
zerodha office has received my poa and ecn today.
however they have mailed me that they cant process my ecn because i did not provide income proof
however i have provided my income proof
i called my sales manager and informed her about the issue.
she told me she will look into it
a little later she mailed me and asked me to email my income proof to her mail
my question is,is it ok(and safe) to email my income proof to the sales manager’s email?
Hey Aditya, you can email support at zerodha dot com. Emailing any “at zerodha dot com” ID shouldn’t be an issue, but it’s best to email support because that’s the dedicated support channel.
Sir,
Previously I have been using 5paisa for trading and demat. I just recently became a customer of Zerodha. I would like to know if it is at all possible to link my 5paisa demat with Zerodha trading account?
Yes, you can. You simply need to send the CMR (Client Master Report) of the 5Paisa demat to us with instructions to map the demat account to your trading account. However, you wouldn’t be able to sell holdings from the 5Paisa account with us as the demat PoA would be held by 5Paisa.
Sir,
Thank you for your prompt reply. I require a few more clarifications. I seem to have already been allotted a DP id and BO id by Zerodha on account activation. Currently, my balance is nil but, will Zerodha debit charges for this service even if I go with another demat service provider?
Please provide email address for sending the CMR.
Is it mandate to fill below fields in POA for individual account
(Second holder)_________________________________________________________
(Third holder)________________________________________
No, these fields are required only if there are multiple holders for the demat account.
How can I give power of attorney to a third party person to trade on my behalf?
Unfortunately, there’s no SEBI compliant way to do this.
regarding about POA i mail to support@zerodha around 4times but till now no rply
Hi,
Should i print POA on both side or one side of paper.
Yes, shouldn’t be an issue.
While opening account I did not uploaded income proof for f&o and mcx trading.
Can I do it later after my account being opened..
please please please reply
Thanks
Should i fill Witness part on POA & nomination form & by whom should I make this?
What will I do in witness box in poa? ShouId I keep blank and courier ?
Hi,
Can you please share the complete address for POA dispatch along with Name of the person it has to be addresses.
Regards,
Ayush
Hi,
Can some one let me know.
Whether I can attach multiple demat accounts to a single trading account in zerodha or not.
If this is not right forum, let me know the right procedure.
Regards,
Balaji
Hi,
Can someone respond to this query?
Can i link two demat accounts to single trading account ?
And where can I see my holdings, for the account to which I will not be going to submit POA ?
Regards,
Balaji
Hi,
I recently opened trading & dekat account. CDSL.
It took me less than half an hour to complete it. That’s very Nice.
I haven’t sent POA yet.
Came to know that it only required when I want to sell equity.
I don’t want to send POA, since I want to hold them for very long term.
I would like to open one more demat account for all intra day and short term purposes.
So,
Can i link two demat accounts to single trading account ?
And where can I see my holdings, for the account to which I will not be going to submit POA ?
Regards,
Balaji
I have opened demat account online, and got user name and password. Tried to login using the given User name & Password, but showing wrong password. Then went to ‘forgot password’ and got new password on my email. Still I am unable to login.
Please support to make login successful.
Hi Matti
Thanks for reply,
My bank account is only one month old , can I open account with zerodha only for intraday equity trading.
1.Can I do intraday equity trading without demat account
2. Is it possible to open trading and demat account without sending POA and I want to do only in traday trading equity . Will my account be closed in future if I not send POA for a long time?
Hi,
No matter what kind of trading you wish to do, you will need a demat & a Power of Attorney is necessary for you to sell your shares and receive your profit, without which the broker wont have the authority to book it for you. Therefore, without POA you will only be able to buy shares and not sell them.
Can I opened trading and demat account without sending POA and I want to do only intraday trading equity . Will my account be closed in future if I not send POA for a long time?
¶
Reply
Hi Nithin
How do u ensure that some unscrupulous employee makes (1) offline transfer of securities to his account (2) changes bank account details and transfer money to his bank account.
(3) do u SMS customer whenever debits are made in his account?
(4) who will be responsible if any leakage happens due to your employee?
Thanks
Hey Puneet, our internal processes are strong enough to prevent any such issues and are periodically audited to make sure everything is in order. An SMS is indeed sent whenever a debit happens. If it’s a stock, the depository notifies you directly. If there is an issue, you can always reach out to us.
Thanks for ur response.
Does your employees get to c our portfolio worth and identity?
Can I opened trading and demat account without sending POA and I want to do only intraday trading equity . Will my account be closed in future if I not send POA for a long time?
Your account wouldn’t be closed, but if in any case, you take delivery of stocks, you wouldn’t be able to sell without the PoA.
Hi Nitin, I have trading a/c with Zerodha and now wish to have demat a/c also. Can it be done online? Kindly guide.
If you already have a trading account, opening only the demat account online wouldn’t be possible. You’ll have to download the form, print, sign and courier it over to us. You’ll find a pre-filled from in the profile section of Q.
in the poa do we have to fill the witness details or can it be left blank.
You can fill it in. If you leave it blank, we’ll take care of it here.
Hi I bought shares of a company a couple of months ago and now those shares are not being displayed in my kite.I’m yet to submit my POA and if i call for support i’m being asked of some ZPIN which i have no idea about.Pls help me
You wouldn’t be able to see shares on Kite until the PoA is processed. I suggest you send it as soon as is possible.
Hey Nikhil,
At first I would like to appreciate the fact that I love the services offered by zerodha with good customer service professionals who are so well customer obsessed and delight me everytime.
A small question does zerodha block or disable my account If the POA has not been submitted.
Also I trade I’m options so do I really need POA.
I do not want to use zerodha margin facility, is there any way I can stop margin facility to my account.
what if i want to revoke my POA? is it possible?
what if i want to revoke my POA? what should i follow?
How to cancel/revoke the poa which I submitted to zerodha
You’ll need to send a written letter duly signed by all the demat account holders with reference to the previously executed PoA and the date from which the revocation should take effect. Note that this revocation will not be applicable for any outstanding settlement obligations that were created before the receipt of the revocation letter. Also, if you do revoke the PoA, you wouldn’t be able to place sell orders for stocks in this demat from your Zerodha trading acocunt.
Hello
I have done esigned through aadhaar to complete the sign up process 24 hours backs and now have been asked to send poa, regarding that i have few questions:
1. What should i send ? Just 3 pages poa or something else? Just wanted to trade in equity and is already e-signed.
2. What should i do for witness column? Can i leave that empty or is it mandatory to fill it?
3. How long should i need to wait to get my credentials to login and trade?
4. Finally sign at two places are required or what?
can we leave the witnesses area blank?
Hey Aditya, witness signature are compulsory.
How to trust Zerodha won’t misuse PoA ?, Sell the share without aware of investors
Hey Vijay, check this post.
Hi,
I am unable to view my holdings, displays as no holdings.I have not submitted the POA. Is this the reason?
Hey Prasada, that’s correct. You will only be able to view and sell your holdings once you send us your POA.
Dear sir,
I have sent my POA document to Zerodha Headquarters, how do i will got to know my POA status, Whether it is completed or not?
Hi,
Is POA required if I only want to buy/sell mutual funds?
It is required to sell stocks from your demat account.
I want to change my bank account linked with my zerotha account and I want to change my account details so what will I have to do
You can download the account modification from here. Fill this in with the details you want to modify, including the bank details and send it over to us.
Hello Team,
Really worried about the shares I purchased. By what timeline will they be deposited in the holdings section of the account?
Hey Nisarg, there seems to be an issue with the signature on the PoA you’ve sent to us. Once this is rectified and the PoA is mapped to your account, you should be able to see your shares.
But you have written “When you buy shares, be it in an online or offline account, the shares are automatically transferred to your demat account, you don’t need a POA to do this.” so POA should not require to see shares in holdings section.
Please advise.
Currently, we have no mechanism to display the shares but block selling in them. Once you send us your POA it should be mapped in a day or two and you can view your holdings after.
i was send POA documents with signature on05.04.2018
Does POA first page should be printed on a stamp paper or a normal A4 Paper ? In case of stamp paper, how much amount stamp paper will work ?
Hey Priyank, we’ll take care of the franking here. You need only print, sign and send.
How many signature required on PoA document sent after online account opening?
PoA document showing only 2 places for signature, F13 & F14.
That’s right.
Why do i submit POA if i dont want to share my acc with u. why this policy u have been created. This trading is limited to myself only so why i give u POA to u.
Hey Shailesh, when you’re trading online, you’ll require to give PoA to the broker so that when you sell shares, they can be debited from your demat account. Without a PoA, you’d have to send a physical DIS every time you sell stocks. This isn’t practical for an online trading platform.
What is the franking that we have to do in the POA ?
Can the nominees and witnesses be the same persons?
Franking will be done by us, Rohit. No, the nominees themselves cannot witness the nomination form. They can witness the PoA though.
Hi team,
I am from Bangalore ,is there any way to send POA physical documents to main office other than courier.
i.e
1. any person can come and bring the documents ?
2.Is this possible directly may submit documents in any marathahalli branch or near by.
Please suggest us.
Hey Bharat, you can walk into the Marathalli office and submit.
Hello Team,
I recently opened a demat account with zerodha. I purchased HDFC bank shares on March 20, 2018. But I am unable to see any shares in my demat account. Kindly help with the issue.
p.s. I am yet to send POA, is this the reason?
Where I have to sign in POA ?
You’ll need to sign in the boxes labelled F.
Respected Sir
Mene Jst Online Commodity Account Open KIya HE…Koi Trading Abhitak KI Nahi He..
Muje PoA ka Mail Aaya He.. Kya Commodity Account Ke Liye Muje YE Compulsory Dena He?
Me Koi Bhi Commodity Buy OR Sell Kar Sakta HU KI Nahi?
Thanks
Respected Sir
Mene Jst Online Commodity Account Open KIya HE…Koi Trading Abhitak KI Nahi He..
Muje PoA ka Mail Aaya He.. Kya Commodity Account Ke Liye Muje YE Compulsory Dena He?
Me Koi Bhi Commodity Buy OR Sell Kar Sakta HU KI Nahi?
Sir why is that blank space provided before the POA paper document?
Sir IAM send POA not warkingdemat
Hey. we’ve not received your PoA yet. Once the document is received at our offices in Bangalore, it’ll be mapped to your account in a day’s time.
I resend my poA because of any objections about signature it was same as my documents but may be.I worried in second time any objections comes to me what will be procces to prove it’s me… Please advice…
I had opened an demat account with you previous days… I had paid for commodity also but i Have not done adding money and trade in commodity account… Pls tell me reason why is this happening
I have opened an account and sent the POA by speed post. How i can check or get notified whether POA has been received by team or not, so that i can start trading subsequently.
I have opened zerodha account today using online aadhar process after that they told to print, sign and courier the form but in the POA form they ask for 2 witnesses and something like dated at Bangalore at this day of something to fill in.Do I want to fill it or just sign and courier the documents?
Yeah, i too have this doubt.Do I want to fill anything in POA or simply sign and courier it
I have sent POA to the given address 2 days ago but my holdings in kite are still not shown. Please check it.
sir i am dalima to submit poa or not….does zerodha provide specific PoA ……as i am new to shares market i want to start with small small investments…..
Hey Mohan, this is a limited PoA allowing us to sell your shares when you place a sell order on the platform. It would be required whenever you wish to sell stocks from your demat account. Best send it across as soon as possible.
Is there necessary to sign of witness? Who will may be as a witness? My native is WB but I work Odisa, there are no witness , so what I do.
Please explain
Thank you
Hey Prathamesh, anybody can witness it.
Hi sir.Which and whose stamp should i put for POA??
i have not send the POA , but can’t operate the kite app. as no username / password send by you, hence can’t buy the shares, so please send details on my registered cell with you or above email with you. cell no. 9421333347
as per above comments it is learnt that the POA is required to sell the shares only, and not for the purchase. so even after opening the account i can’t do purchase of shares, why? also the charges stated for dmat are for Rs. 12.5 per transaction, irrespective of no of shares, please make it clear whether they are applicable for puechase or sell or both.
pl tell your person to contact me for above account query….
For buying shares, PoA isn’t required. What is the error you’re seeing when trying to buy? Also, the DP charges are only applied when you sell the shares held in demat account. Doesn’t apply to intraday trades.
I transferred some shares from another demat to Zerodha demat. I can see them in CDSL’s Easy interface. However, they are not reflected in Kite or Q (after about 4 days).
Is it a manual process that you update such changes in portfolio to reflect in kite or Q (i.e. make them tradable)?
(And my PoA is in place.) On top of that, I raised the support request, and they responded with holdings reflecting the addition of new shares. But they are not visible in Q or Kite. (And they still didn’t realize this in spite of clear request to do the same.)
I am very much inconvenienced because my stocks can’t be traded till it is resolved.
Hey Vinod, this should be resolved by now, I take it?
sir does poa requires for equity and fno to buy and SELL those shares intraday. as i dint understnd you said , to sell the shares we ll require poa to submit.
PoA is only required if you hold equity shares overnight and want to sell. Intraday trades won’t be affected.
Hi,
I am interested in equity short term trading only. Hence, margin is not required for me. Please suggest whether I still need to submit POA.
What document required for poa ? Pls Explain
i have sent poa and it has been updated in my demat ac but when will i receive poa copy…
Sir please help me,,
I recently opened d-mat account with zerodha.
I got an email to send poa.
I downloaded it and taken a print out.
Now please tell me what the details are necessury to fill in this poa document and where the signaures are required and is witness compulsury????????
Help please to solve this issue clearly.
I opened account by online . I got email stating that there is a name mismatch between e sign and bank proof should have self declaration letter. But when I login, my dashboard showing account opened successfully and you will get an email. What can I do next
Hey Prajwal, please write to support[at]zerodha.com.
sir Maine share mis2cnc convert kiye hai.par o share holding me nahi dikhara hai.
You’ll only see the stock in holdings from the next day.
I have send poa without witness details is it ok…and will i get a true/certified copy of poa after franking… What about poa charges.
That will do. Once the account is opened, you’ll receive a scanned copy of the document. No charges will be collected for the PoA execution.
Thanks matti for the info…..
I am unble to fill the form of power of attorney .
Please guide me that which are the necessary blanks i have fill and what to fill
Also witness is necessary to e filled
I have couriered my POA. How much time will it take to update so that i can do transactions in my demat account.
It takes up to 48 working hours from whenever we receive it, Jay.
Sir, is there requires a witness sign for poa form reply me
Why do Zerodha puts the liability on the customer to courier the PoA to Banglore. It should be collected by the Zerodha representative and the customer should be made familiar with the Zerodha Kite software by the same representative. I am in Chennai and if even in Metro cities this basic facility is not provided then I doubt Zerodha ability to provide quality service in future.
In addition to it while opening account online it was not mentioned that the customer has to send the signed PoA by himself. It is only after the payment of account opening fee of 300 Rs. that the customer made aware of the same. if customer could have send the documents by courier why would he opt for online account opening facility.
Not a good start of customer relationship zerodha… not at all…..
Yes i totally agree with you. It should be collected by Zerodha. Also why this process is not online.?
Hey Deepak & Jay. As a discount broker, we operate on razor-thin margins and so encourage clients to send this one time document themselves. Believe me, the cost-benefit of the brokerage sets off this minor inconvenience. We do daily demos of the Kite platform on our YouTube channel for all our clients. Additional, we have a Kite user manual for your ready reference. While we would love it if your account opening was completely online, the current regulations require that the PoA be signed physically, hence the hassle.
The POA I’ve received is already eSigned using Aadhaar, so do I need to sign it again before sending the physical copy via courier?
i cant find where sign in this POA document.
Hi Team,
Just wanted to understand how are you identifying the POA as a limited POA. I don’t find any where mentioned in the document that this is a limited POA not general one.
Regards,
Balraj
Balraj, though the PoA is not labelled “Limited PoA”, the document itself clearly demarcates the powers given to the PoA holder (Zerodha).
Thank Matti for the reply. However, don’t you feel it is necessary to label the document as limited POA so that it gives more clarity and clears lot of doubts from the customer mind. When so much care is taken to mention so many things in the document without a miss. Why not this?
Hey Balraj.
1. We don’t label the document. This is decided by the regulator.
2. This PoA, though limited, is still a PoA and hence named as such. The fact that there is a limitation to the authority that can be exercised by the holder of the PoA does not take anything away from the fact that the document still holds the legal status of a PoA.
That said, we have been trying to urge the regulator to rename this document from PoA to something less scary (thank you Bollywood!) and apter, like ‘Letter of Authority’, but so far, this has remained a dream.
Thanks Matti. Hope you understand the scariness due to this document. One last question, do we get a true certified/duplicate copy of POA post franking is done.
Is POA need to be franking?/
We’ll get this done on our end Shivanesan.
Is franking required for POA?
Hi… Can zerodha official tell me that how to send poa to your office at bglore…. Poa have witness sign do we need to do that and can i send it through speed post.
Hey Utkarsh, yes, you can have it witnessed and send it to our offices by Speed Post.
My PoA has been delivered dated 18th Januuary. However I am still unable to see my holdings. I have spoken to customer care multiple times and have sent few mails also. They always say to give some time. 10 days have gone and I am still waiting for the resolution.
Sir I sent poa to zerodha main branch and courrier is shown delivered but I still receive a mail poa not received
While filling POA Form,
1) is it mandatory to fill this (Dated at Bangalore on this_________day of_________).
2) is it mandatory to provide 2 witness name and signatures.
Hi, Dose the POA that i sign gives the demart account to sell my shares/mutual fund in case of bankruptcy or any unfortunate incident?
Thanks!
sir ,
how do we get to know that you have received my POA…?
My client ID is XJ9842. I had purchased few shares but still not able to show in my T1 ( Holding/Position) after 1st day. I have sent my PAO too. Is it reflect in my account after processing of POA. How much time it will take?
Does the franking need to be done before sending across the POA? Or is it something that Zerodha will be doing at it’s own end and I just need to put my signature in t he POA?
Hi,
Just sent my poa few days ago..may I know where I can find that it’s been updated? Also can you please assist in finding out if FnO are activated for me?
Dear Sir,
Under what value of Stamp Paper of Franking should I print the POA?
Regards
where to sing in POA from
Only in the boxes labelled F, Ajay.
hello
i have received mail informing only aboit the submission of POA. but i have seen many people here asking for ECN declaration.what is this? and is that compulsory? if yes, i havenot received any such mail about ECN declaration submission?
and on POA i have just signed on F13 & F14 and couriered.Is that okay
or should i write anything else?
The ECN is for the commodity account. If you’ve applied for an equity account only, then you wouldn’t have received it.
I hope you have written your registered mobile number or email ID on the covering envelope so we can map the received courier to you?
I have opened my demat account online and I have received a PoA can I deposit that in the city office of zerodha
i opened dmat account in zeroda.
can you send me address where the POA documents needs to be send.
i am from pune.
Zerodha Team –
I have an existing Demat account with another broker. I can’t close that trading & Demat account because of certain reasons. I want to start trading on Zerodha platform but dont want to have multiple Demat accounts. Pls suggest if i can use my exisiting Demat account with Zerodha. I can share a fresh POA if required.
Thanks
If your current broker allows you to revoke the PoA with them and give it to us, then you can indeed do this. Best write to support[at]zerodha.com for details.
Are My family members are eligible to fill out a witness form..please help me.. i am waiting for your reply..
Yes.
Sir
I had apply for new account opening on 16/01/2018 and make the payment of 500 as account opening charge on the same day. I have also done all the account opening related formalities but still my account has not been open
Kindly do me favour in this matter.
Sir, I have courier the POA but it will take at least 10 days, can i do intraday before power of attorney come into force.
SIR, I HAVE FILLED ONLINE ACCOUNT OPENING FORM THOUGH AADHAAR OTP. 03 PAGES POA IS PRINTED BUT I DON’T HAVE ANY COURIER SERVICE NEAR ME CAN I SPEED POST THIS POA AND CAN YOU CLEAR WITNESS SIGN IS MANDATORY OR NOT?
can i send my POA through speed post?
Yes, you can.
I am open a demet account but why don’t get share buy please explain me
Have you sent your PoA?
Is POA is mandatory for buying ?
Yes
I have sent a courier of poa form week ago and its riched at your office before 4-5 days but still my form is not update
May I known why site and team assured that it will update within at most 48
If that is not possible for your team to update it in given time change the time to 1month or week if required
Dear sir,
Can you Please upload false copy to understand how it has to be filled.
You just need to sign in the boxes labelled ‘F’ Ahmed.
I have sent POA document and it was delivered on last friday (12th jan). Yet i didn’t get any update mail. When will i get this? How much time will it takes?
Who can sign into the witness box of POA form?
Its been 48 hr completed from i opened my account and i didnt get Client id n password yet..can anyone tell me when i will get ..??
Hey Vijay, your verification was done on Friday. Your account details should be emailed to you by tomorrow. It takes 2 working days and the weekends are off.
Zerodha Team,
In short period of time you have achieved great success but team should also maintain that success when you have grown in large.
Please note i have send Speed Post on 28.12 wide POD details as EM897067225IN but till date i.e. 12.01 my POA status is not updated, in meanwhile i have transfer my holding to new account but the same is not visible as my holding is stuck up with POA process.
Entire POA system need to fix so that traders can trade effectively.
Your prompt account opening was USP but at this time i am facing hurdle, please resolve ASAP, hope to receive Positive feedback from your end.
client ID is YT2899
Regards,
Jigar
I have sent a signed copy of POA and it was delivered on Jan 8, 2018, 12:13:15. but still not able to get the full access to sell and see my holding.
It has been more than 3 days.Could you please check why it is still not updated?
Same issue with me. My courier reached them on 3rd Jan 2018. Still I cannot see my holding. Very sad.
Dear Nitin I have lot of respect for you. I have watched your story on You Tube.
I have been following Sunil Minglani for sometime and switched to Zerodha due to him.
However your team is not giving the top notch support to me.
I have couried my PoA signed and it was received by Zerodha on 3rd Jan 2018. Still
I am not able to see my holdings.
The support communication is not proper. They should call me and talk to the customer.
This entire PoA courier stuff sucks and you need to fix this.
Frustrated Customer
Mohamed Shaikh
While applying for IPO, they ask for Client ID in case your depository is CDSL.
But when I enter Client ID given in Zerodha’s form, it says wrong Client ID.
Then I entered my POA Master ID in Client ID field and it is accepted.
Whether it is correct ? Please revert back as quick as possible.
Sir I have send POA to zerodha main branch in last 5 days ago
Message is india speed post is delivered but how to check is really received. My holding share not show. What to do sir????
Why can we not digitally sign the PoA like all other documents?
It doesn’t make sense to go through the entire aadhar based sign-up flow only to be told in the end that we still need to courier a document.
The point of digital sign-in through aadhar was to avoid the hassles of mailing hard copy of documents.
I have to courier my POA to your Office. Before sending the same, just wanted to know whether I need to sign on all the pages, or only on the second and third page of the POA ?
I have recently opened a demat account with you, and I need to courier my physical POA to your office. before sending the same, I just wanted to know if I need to sign on all the pages, or only on the second and third page of the POA ?
Hi,
I am a new Zerodha user, and have a couple of questions.
1.The thread says that you use NSDL for opening the demat account, however I have received an email from CDSL which shows my demat account has been opened with them. Can you clarify this?
2. Since you have the PoA to sell stocks in my demat account, what measures are enforced that I can see any transactions that happen through my demat account as soon as they happen? Do you register your users for CDSL’s sms intimation service? And how does one log into CDSL site and check their demat account?
Hi Nithin,
I have submitted my POA on 4th of January at Himayathnagar Hyderabad office. Your support agent has confirmed that they have received the same on 8th January at head office and is in process to register. I was promised it to take 48hrs to 72hrs to register, it has not yet been updated. I am going through a lot of hardship in this regard. Request you to please expedite this request of mine since I have to offload few of my holdings immediately to not face the loss burn.
CLIENT ID: YO6948
Thanks in advance,
Shikhar Singh
Hi Team,
My experience with account opening on zerodha has been top notch. It would go incomplete without thanking Priyanka sharma(sales manager) for providing best of the best service. I am extremely happy to get associated with Zerodha.
Thank you,
Shikhar Singh
I have experienced that Zerodha’s customer care service is very poor. Rhe wait time is high on calls and even after that the query is not resolved. I have sent my POA form and zerodha has received it 3 days ago, but still I am not able to see my holdings. Moreover there is no reply on the support ticket as well.
Hi Nitin,
I did my registration using Aadhar authentication. I already have my Demat & Trading Account with SBI.
I received an email to sign and send POA physically.
My Concerns is I am currently out of india, can i share the signed scanned copy through email ?
How to find out whether PoA is linked or not?
Door to door service
Take your charges
And additional charge
I know what is PoA
But zerodha plz upgrade your service about the PoA
Because some new interested Demat account holder face a problem
So I wish plz provide doot to door
I know zerodha is a good platform to enter in the stock market
Also take charges for your addition services
Because I am face a problem
Few days ago I opened a demat account
But no any welcome call receive and no anyone call for additional details like pOA
And plz take care to your
Thanks you
Do I have to fill WITNESSES box??
Or Just Sign in F13 & F14 box will do??
Sir,
I have a query on POA,Should I invest in mutual funds on coin without complete POA form.
Where do I have to sign in POA?
Is it mandatory to have 2 witnesses for the POA?
I have opened an account @zerodha for trading in commodity intraday. Can I start trading now without the poa. I have just sent today itself.. I want to start trading from Monday or have to wait my poa to be mapped. Please clarify..
sir i am already opened demate account in another broker can i open demate account in zerodha, otherwise should i close previus demate accout
You can open an account with us without having to close the older account Raheem.
Hi
I have opened an account in zerodha. The account I have specified is not a demat account. Will I face any issues while trading? Also, doI have to convert the specified account to demat or I can specify another demat account I already have?
If you’ve opening only a trading account, you can only trade F&O. Demat account is required to trade equity only. You can map any demat account with your Zerodha account and purchase shares, however, you can only sell these shares using Zerodha trading platform if you provide a PoA for this account to Zerodha.
Sir,i can’t understand poa form please tell me who to fillup and after fillup this form how to send by courier or mail?
You just need to sign the boxes labelled ‘F’ and courier it over Amit.
1.How can I find that the power of attorney is specific or general?
2. Whether the power of attorney is revocable or not?
All of this is mentioned in the PoA itself Raj.
Is the power of attorney chargeable or free?
There’s no charge for the PoA Raj.
Can you provide ‘Specific POA’ instead of ‘General POA’?
I am not comfortable signing such POA which gives all rights to broker.
Kindly reply
Hi.
Can someone tell me on which paper do i have to print my POA and courier it to Zerodha. Is it OK to print it on normal A4 sheet.
Regards
Nithin
Yes, a regular A4 sheet will do.
Hi Nitin,
When Zerodha is already taking the POA, then why Zerodha does not provide the facility for online transfer of stocks (Onine DIS). One of my family member has an account with Angel Broking and he conviniently used the Online DIS facility to transfer shares from one account to other. There is no requirement of sending the hard copy DIS to the broker as it takes a lot of time and extra expenses (courier to Bangalore etc.) and is of little use. Zerodha being a pioneer of the online and discount trading model, is expected to provide this functionality at the minimum.
Regards,
Vaibhav
Already PoA documents and my consignment showing item delivered. Today also I am getting the same message PoA not recieved. What the hell is this?
It takes up to 72 working hours for the PoA to be mapped.
Hi,
I’d like to ask if the POA is needed even for investing in Mutual funds and withdrawing money thereafter or is it just for commodities?
PoA has nothing to do with commodities or funds in your trading account. It is required to debit stocks/mutual funds from your demat account when you sell/redeem only.
I already send the signed physical documents. My speed post tracking ID :EL850842779IN shows item recieved. But no updates reflected in my account.what should I do now?
It takes up to 72 hours for the PoA to be mapped to your account.
Hi,
My share are not showing under holding tab.Could you please tell me the reason why it not showing.
Thanks,
Shivam
Have you sent the PoA Shivam?
Dear Nithin,
Recently I have opened account with Zerodha using online option. My Address is badely messed in demat account with unwanted commas and chopped text. With this messed address courier/postal delivery person will not be able to locate my residence. When informed Zerodha support they were saying address is not significant..but I will not get any Rights issue forms, Buyback forms etc delivered from Registrars.
I was not given any option to review and correct or get it corrected before all the process is completed.
I am having tough time getting this fixed.. they are asking me to send KYC forms again… this is pure negligence from Zerodha staff in updating the address if manually did or issues with the data formats if it is automated.
My address in Aadhar as well as existing KYC is as follows, which is decent enough to locate my house
35, MERIDIAN ENCLAVE,
NIZAMPET ROAD, PRASHANTH NAGAR,
HYDERNAGAR, HYDERABAD , TELANGANA -500 085
But It in Zerodha it is messed as follows :
35 MERIDIAN ENCL NIZAMPET, ROAD PRASANTH NAGAR
HYDERNGR, TIRUMALAGIRI JNTU KUKATPALY, HYDERABAD,
Hyderabad, 500085, Telangana, India
Ravi, the address we get is from the KRA agencies. If you need to update it, I’m afraid you’ll have to submit the KYC form/account modification form.
Where do I have to sign in PoA? I have only two pages. Can you help?
You just need to sign the boxes labelled ‘F’.
If there is any misuse than ,how can I check that there is no misuse of my POA.
On which address I post my POA form
Hey Sandeep, send it to our head office. Address here: zerodha.com/contact.
Hi ,
I am a first time investor in equity and want to invest in it to gain the benefits for RGESS for now,
and figured out that as per the latest views Zerodha seems to be the best .
I have few questions to ask before opening account in Zerodha-
1)Does one is eligible to invest in RGESS if he opens account in Zerodha
2)What are the charges one needs to pay for opening Demat account in Zerodha
3)What are the other charges like (AMC ,brokerage etc ) if one needs to invest in equity, closed ended MF and ETF (which are under RGESS)
Thanks in advance ,
Skg
The 2017 budget has removed the tax benefits for RGESS, so this option isn’t available anymore. For charges, check out zerodha.com/charges.
Can I send the POA to the Mumbai office?
Hey Kasturi, it’s best you send it to the Bangalore office since it’s processed here. If you send it to Mumbai, they too will have to forward it here.
SIR I AM MAHARASHTRA …..WHERE TO SEND POA FORM
Hey Pavan, send it to our head office. Address here: https://zerodha.com/contact
sir after filling the form i went out of town and was unavailable to send the document within 7 days .can i send the document after the given time . will i have to pay some kind of fine .
Hi
Not sure if this page is still monitored or not.
Let me start by saying Overall Zerodha platform is very good.
I am new to zerodha … trading so my question may sound NOOBISH, but is that a reason for not picking the phone not returning the phone call by the sales manager.
I understood the part where ZERODHA doesn’t provide any assistance in trading, and I am completely okay with it, every company has their own rules. ( not questioning why you don’t).
But my concern is, I was asked to send POA, and I did it as asked -> It was rejected because I din’t signed or filled something correctly ( not sure what that is).
I tried to call sales manager while filing the form but he didn’t answered, I sent him mail to call me back but no reply. And now it’s rejected so I have tried to call him again multiple times and sent an e-mail as well but outcome is same. No answer.
Is it possible to contact me via mail. Zerodha can probably look up all my details from above ( mandatory e-mail ) field.
I promise I won’t contact you guyz again.
I am getting mails to submit the PoA but when i click on the link then i am getting an error and unable to download the form
Amit, you can always download the PoA from zerodha.com/resources if there’s an issue. Alternatively, you can also write to your sales manager for assistance.
How to know that poa is mapped to my acount or not.is there any ways to check that.
Simply shoot an email to [email protected] and we’ll check and let you know.
I have question in point number 6 mentioned in POA
“6. For these purposes and to this extent, Zerodha is empowered by me/us, to affix their signatures to any document, form or any other record, being a delivery participant, as required by the concerned depository.”
In POA, no where it is mentioned who is the concerned depository.
I am not willing to sign the POA with point number 6. It needs to corrected or properly clarified in the POA.
‘For these purposes and to this extent’ refers to the above points where the document lists a specific set of powers given to Zerodha for the smooth operation of your demat account. Since the Zerodha demat account with member ID is mentioned above, I don’t see any ambiguity here. Additionally, changing this document isn’t possible as the format is prescribed by the depository itself, i.e., CDSL.
Hey,
I couriered the signed copy of POA on 13th december. Yesterday I got a mail stating that POA has not reached the office.As I tracked the post I found that the item despatched to J P Nagar S.O,bengalore on 16th december, but it is not yet delivered.I don’t understand why is it taking so long.Should I need to send it again??
Can you look into this matter
Hey Bhuvan, courier delivery may be delayed for any number of reasons. This is something you’ll have to check with the courier service provider.
How to fill the POA form ?
Just the signatures will do. We’ll fill everything else. Just write your registered mobile number on the covering envelope so we can map the poA to your account when we receive it.
Hello,
I have couriered the signed PoA to Zerodha headquarters Bangalore and its 7 days since the same has been received.
But still the PoA status is not yet updated at Zerodha back office.
I have already started trading using Zerodha, but I am unable to sell any shares.
I am stucked what to do now.
I contacted Zerodha customer support twice, but I am not getting any response from there side.
Any help on this would be really appreciable.
It generally takes 3-4 working days for the PoA to be mapped. Your PoA, I see, has been mapped. You should be able to sell shares now.
I have purchased shares.Why is nothing being shown in my holdings?and positions?
The margin gets reducedbut i am showed no holdings and no positions.
Please get back at the earliest.
Have you sent your PoA? If the PoA isn’t mapped to your demat account, you wouldn’t be able to see the stocks you’ve bought.
I have send POA on 12 Dec 2017 and it is received by your office on 15 Dec 2017 (by courier tracking).
still not received mail of receiving POA.update immediately so that i can sell shares.
i have brought some shares on 08 and 14 dec 2017 ,it canot display on position and holding what is the reason?
Dear Zerodha team,
I have send POA few days back & it is received on 13 Dec 2017 ( by courier tracking). Still not received mail of receiving POA. After receiving POA it will take more 2-3 days to update. It’s too slow process, even after receiving POA u r nt intimating.
Plz do it asap so that I can start trading.
Hi Nithin, what is the cilent id on the first page of POA ?
Do I need to fill it ?
No Pravin, leave this to us. Sign and send the PoA over to us and we’ll do the rest. Simply mention your registered mobile number on the covering envelope.
How long this POA will be valid. Does it have any time period. IS it revocable at any point of time.
Why not create an aadhar based signing tool (esigning) when making POA, why rely on paper and physical sign? The entire process should be online, right ?
– mahernoz
Mahernoz, as much as we would like for everything to be online, IT act 2000 doesn’t allow this form to be digitally signed.
Poa delivered on 11 December at 7 pm but still it is not updated.how much time you take to update it?
Is POA required on Plain paper or Stamp Paper?
my friend’s father buy 40 shares of reliance industry something 14 or 15 years ago. He lost shares certificate.
he dont have demat account. he want to transfer shares to me If is possible? i have account in zerodha.
Ah. No. Your friend’s father will have to approach the company registrars, tell them the certificates were lost and have duplicate certificates issued. These then need to be dematerialised and then transferred to you.
Dear Sir/Madam,
Is it safe to share Demat account number with broker or anyone?
Please let me know.
Thank you
Nothing wrong with sharing your demat account number with your Broker. The PoA too is a limited PoA and can only be used to debit shares from your account when you sell shares, else the PoA gives no additional powers to the broker.
Hi Zerodha Team,
Recently I have opened my demat account with zerodha, but before proceeding my I want my POA documents should be processed. I have already sent my POA doc with Speed Post. Do you intimate us after receiving the POA, that your POA doc has been accepted and from now you can sell your share.
Thanks
Yes Anand, you’ll receive an email.
Dear Sir/Madam,
I am getting mails from Zerodha to submit POA immediately. In the POA form a space is to enter client ID. But I don’t know my client ID. How and where I can get client ID? Or it is to be kept blank – please clarify.
Can I deposit filled POA to any of your Kolkata Zerodha office or it is required to send to Bangalore address only – please let me know.
You don’t need to enter the client ID. Just sign and mention your registered mobile number on the covering envelope and we’ll do the rest. Best send it directly to Bangalore.
Hello Sir,
Recently I opened Zerodha account and I also send POA as well as ECN but how could I know whether my POA is updated or not in your system?….
Can I see in my profile?
You’ll receive an email and you’ll see your stocks on the holdings page once it’s updated.
but I don’t hold any stock.. any other way?
As I said, you’ll receive an email.
who is witness in poa document
We can take care of that for you. Just sign in the first holder box and we’ll do the rest.
Hi,
In POA Form,
what are the things i need to fill ?
Have to enter values for fileds in Witness table ?
What are the mandatory fields ?
If I send POA to you, how did you connect with my account? Because, the form contains only Account holder Name.
Just sign it and courier it over to us. On the covering envelope, mention your registered mobile number and email ID. That should suffice.
hello sir; i’ve received POA form but top of the form there is a space for franking but i can’t understand what
does it for, and also let me know what is client id
this POA form requires only my sign or any thing else thanks
Franking is something we’ll get done here. Nothing you need to worry about. Same goes for the client ID. Simply sign the PoA and courier it over to us.
hello sir, if i want to buy share they got rejected…….please help me
Can you write to support[at]zerodha.com with more details Udit? There can be multiple reasons for order rejection.
Can I send u my POA forms with normal post (Not speed post) service?
Sure. 🙂
What is the ” Client ID ___________ ” in the following line from your POA document?
“Pvt. Ltd. (Depository Participant) DP ID 12081600, Client ID ___________ to execute and perform severally the following acts, deeds”
I am preparing to send in my forms for one NRE and one NRO account with Zerodha.
I have notarized my
PAN
Passport
OCI
1. Do I need to notarize my POA or will a bank manager’s sign do?
2. Do I need to find two witnesses or can I leave them blank?
3. Do I need two witnesses for the nomination form or can I leave them blank?
Thanks.
Hi,
As per your post POA is required to SELL stocks. But why is it that my stocks are not shown in my Holdings if I don’t submit POA? Lets say I have purchased some stocks for 10 years and don’t wish to sell that’s why I don’t want to give POA. You should at least show me my holdings so that I can track what is happening with stocks?
I think it is absurd to NOT show stocks in holding if you DON’T submit POA.
Please look into the logic of relating Display of Holdings with POA.
Waiting for reply
I have the same question as well; its quite stupid that PoA is being linked to holdings display. Zerodha,pls take a look into this and my previous questiin on wording of the PoA and reply ASAP.
Hey Akanksha, our execution is backed by the Thomson Reuters software, NEST. In this system, the ability to see your holdings means you can sell them. Unless the exchange rejects your order, it will go through. As such, the only way to prevent sale of holdings is to hide them altogether.
Hi,the POA form I downloaded from Q is incomplete/incorrectly worded. On line 17, page 1, the wording is “all or any of their services offered by them in their” and ends abruptly. I am not willing sign the PoA unless this is rectified.
Hey. Thanks for pointing that out. Will have it fixed ASAP. In the meanwhile, you can download the PoA here.
I have shares in hdfc demact account. After open an account in zerodha can i sell my share through zerodha?
Ah, no. Since the PoA for that demat account remains with HDFC, selling with Zerodha wouldn’t be possible. The easiest way to do this would be to transfer your shares to your Zerodha demat account and sell them from there. Check this post on how to transfer your holdings.
Sir, I am a beginner and learning trading by seeing youtube video. I have opened account on zerodha through bse2nse.com. I have bought shares for long terms in CNC on 22/11/17 and they are not showing in my holding and also not able to sell. Can u please guide me.
Thanks
Birander
9873101028
Hey Birander, it seems like you haven’t submitted the PoA to your demat account. You’ll have received an email about this as well. Without the PoS, you can’t sell the shares, so you won’t be able to see them on the platform.
I recently opened my account at zerodha.
Subsequently I sent the Nomination Form duly witnessed along with Identity Proof for both nominees.
However I find that the Surname of the Second Nominee is not shown in the CMR. The surname can be easily be verified from the attached ID proof.
Inspite of repeatedly sending emails to [email protected] and also contacting over phone to correct the error, it has not been updated and I have not been sent the updated CMR.
Further the Residual Sec Flag for the First Nominee is shown to be Yes whereas for the second Nominee it is shown to be No.
No clarification has been sent for this difference in spite of repeated requests. I have not been contacted by email/phone. I request an urgent resolution.
We’ll have the name thing to updated ASAP. Seems to be a data entry issue. As for the residual securities flag, since stocks can’t be allocated in decimals, if there are any leftover stocks after dividing the stocks among the two nominees, any remaining stocks will be credited to the nominee who has the flag marked as yes. If you’ve not explicitly mentioned which nominee you want this to be, it’s the first nominee mentioned in the nomination form. Suppose you have 11 stocks of Reliance that need to be moved to the nominees’ ownership and you’ve asked to divide the securities equally, 5 stocks each are credited to both the nominees and the additional stock left over is credited to the first nominee.
Does the above point says that Zerodha can sign on my behalf. It’s in the POA
1) For these purposes and to this extent, Zerodha is empowered by me/us, to affix their signatures to any document, form or any other record, being a delivery participant, as required by the concerned depository.
Anuj
Hi Zerodha Team,
We want to inform you that, this is not disclosed that we can’t do the T1 transaction as well if POA not update in your system.
I have sent my POA few days back and it has been received on 16.11.2017. Kindly get it updated in your record so I may sell my shares asap. We have opend the tickets on friday morning at 9.05 am ticket no 574042 but we have not received any reply from Zerodha by email or by call. This is very unsatisfactory services by Zerodha Time.
Also you are giving the contradictory statement that POA updation take time from 48 hours to 96 hours.
Let us know the right time for updation the POA, even courier have been delivered on Thursday evening itself.
You can contact me on this number 98704 11836
Regards,
Om Goyal
Hi Om,
Since we, in turn, have to get the PoA franked, giving you a fixed timeline isn’t possible. If your courier was delivered to us on Thursday, it can take up to Wednesday (4 working days), for the PoA to be processed and linked.
Hi Team,
I am not able to see holding yet. Please let me know when you will be provided the full access of the holding.
I have to sell the share on immediate basis but due to unable to see the holding, I am not able to do the transactions even the today is Thursday and you promised that will be completed by Wednesday.
Please do the needful.
Regards,
Om Goyal
98704 11836
Hey Om, your PoA has been linked on 22nd. If you’re still unable to see holdings, please email updates[at]zerodha.com.
post officer say to write name in the address to the receicer.
what i write is
#153/154, 4th cross dollars colony, opp. clarence public school,
j.p nagar 4th phase,
bangalore – 560078
Agreed, but wring your own email ID and mobile number in the sender’s space helps track.
hello sir,
i got mail from Zerodha today asking me to send hard copy of POA & ECN authorization.
i have hard copy of the same named POA (Voluntarily) of 2page and ECN declaration (Voluntarily) of 1page.
i need little help in filling the Form, as i am in Delhi and this form submission day till 25th. in order to avoid error
please help
In the POA form
1) 2nd holder : (what i fill here??) or can i add it later [in second line of page]
2) client ID : ?? space leaved here [16th line]
3) sign : in the end of the page [my sign ] ok?
second page
4) dated at Bangalore on this :______day of_______ [just below the table]
5) witnesses table : is it important if yes what i write here?
in ECN form
1) email in my handwriting ok.
2) 2 signature. 1st in my personal detail table and at the end of the page
Hey Hamid,
For the PoA,
1) Leave the second holder space blank as yours is an individual account.
2) Leave this blank as well, we’ll fill this in for you
3) Yes, your signature is required.
4) Leave this blank. We’ll fill this in on the date the PoA is executed.
5) You can have someone sign it or leave it blank. If left blank, we’ll do this on our end.
For the ECN declaration
1) Yes, your email ID will suffice.
2) Signature is only required in the box with the pen icon.
Make sure you write your PAN, registered mobile number and email ID on the covering envelope.
I have sent my POA few days back and it has been received on 16.11.2017. Kindly get it updated in your record so I may sell my shares asap.
Hi Nithin
I just activate my account on Zerodha.
I am not able to find the postal address to which POA, Nominee forms are to be sent.
Please help.
Thank You
Varun
Nithin,
I just found the below address on Quora. Can you confirm?
Zerodha
#153/154, 4th Cross,
JP Nagar 4th Phase,
Bangalore – 560 078
Varun, here you are
#153/154 4th Cross Dollars Colony,
Opp. Clarence Public School,
J.P Nagar 4th Phase,
Bangalore – 560078
Hello,
Do I need to courier POA, if i want to trade with CNC Method – where I will only buy and sell stocks within a day ( like intraday)
Maheshwaran, you don’t need POA to trade intraday. But it’s best if you send it to us if you wish to enjoy the full benefits of your account.
Okay. Thanks a lot.
1] After printing POA, do i need to fill anything in it?
2] Can parents be witnesses?
1] Just your signature will do.
2] Yes, your parents can witness the PoA. Alternatively, you can leave it blank and we’ll take care of that too.
What if i have filled the clientID of my own of NSE given in the end of the form. Does it going to have any effect ?
Hey Ruchir. The PoA is for your demat account. As such, the client ID should be that of your demat account with CDSL as opposed to the trading ID you have with us registered on NSE/BSE. This being the case, it is advisable to leave that particular field blank.
I see these questions many times but I need to be sure before I send the documents to avoid any rework
1. Are witness name, address, and signature required when I send the POA?
2. What do I mention in Client ID in the POA. The Nomination form I downloaded mentions a Client ID. Should I use that?
3. What address do I send it to?
If this information is published on the exit page for account creation, it will be more helpful.
Hey Parag,
1. No, we’ll take care of it for you.
2. You needn’t mention a client ID, just write down your registered email ID and mobile number on the courier cover.
3. Please send it to 153/154, 4th Cross, Dollars Colony, Opp. Clarence Public School, JP Nagar 4th Phase, Bangalore – 560078.
Thanks for the suggestion. We’ll add it! 🙂
I want to use my account for Mutual Funds only at this moment. POA still required ?
Yes, a PoA is still required as whenever you wish to redeem your mutual fund holdings, we’ll need the ability to debit your demat account.
Why my POA is still not enabled even after 5 days of receiving it? I’m unable to see it nor see my positions clearly with it. My client id is: YF7781
Please help, “space for franking” means what
Hey Narendra, you needn’t worry about this. Franking is the process by which the PoA is stamped with a stamp paper header, making it valid. We do this on our end.
What about the witnesses on the form? Do we have to find them or you will do it for us?
can i post POA form through speed post??
Will we be getting notification regarding the receipt of POA form?
Harjinder, yes you can and yes you will.
I have opened a new account and filled in all information online. I have submitted scanned copies of all necessary docs. After all the steps, i am asked to send POA form to your address via post, or i need to visit local office.
I want to know why i do need to send it through courier or come to your office. Why can’t your pick-up boy pick this document as they pick up other documents at the time of opening account.
I have talked to 3 people in your office. Not even a single person has given me a logical answer. All they keep repeating is that’s the rule. I want to know the logic behind the rule.
Harsh, picking up a POA is a cost for us, in case of offline account opening it makes sense but no so much for e-signed forms.
I have opened my account in zerodha and sent my POA,ECN and Nominee forms.
1. I did a mistake of filling the client ID incorrectly (filled my own ID). Can it corrected from your end?
2. I didn’t send any copy of nominee ID proof, is it mandatory? If yes then can I send a soft copy?
1) Not an issue Ravi.
2) ID proof is not mandatory. The nominee will be updated based on the details filled.
Hi Sir,
I have some queries
1. where i apply for POA?.
2.what matter i will write on POA?.
3.i need to post original POA to your team?.
Suresh, the POA would have been sent to you on your email.
2) Just print the form and sign in both the boxes marked “F”.
3) Yes, you will have to courier it to us.
Hi,
I have opened new account with zerodha and need to send hard copy of POA document. Queries below
1. Address where I need to send it.
2. Do I need to get two witness’ signs as well or you will fill up that at your end
3. Client ID – I guess need to leave it blank?
Thanks
1) Pushpa, you need to courier it to our Bangalore HO.
2) Not required.
3) That’s correct.
For more, you can contact our support desk.
Will we be getting notification regarding the setting/activation of nominee and receipt of POA form?
what proof of identity needs to submitted with nomination form?
Hi,
I have sent my POA on 26/10/2017 . When can i expect to see shares in my demat account and also in the POA instead of beneficiary ID of my demat account ,i have written my zerodha client ID .Is the POA valid .
Are you able to see the shares in Demat now?
POA mail to send mail id?
Bahdresh, you need to courier us the physical copy to our Bangalore HO. You can find our address here – zerodha.com/contact
Hi Nithin,
We, I and my spouse, have opened demat and trading a/c with you and are fairly satisfied with your service. After reading the above posts, I can understand that it’s not yet technically possible for you to activate CDSL easiest on our on our demat accounts. As an alternative arrangement, why don’t you provide online freeze / unfreeze facility through zerodha itself which would work as an added layer of security. If that’s done we are more than happy to transfer our entire holdings to zerodha which is now lying with SBI Caps and HDFC Sec. An early reply would be highly appreciated.
Regards,
Dev
I have been asked to print the POA and send it within the next 7 days. Couldnt find the address though. Could you please send the address.
Abhishek, here you go
#153/154 4th Cross Dollars Colony,
Opp. Clarence Public School,
J.P Nagar 4th Phase,
Bangalore – 560078
https://zerodha.com/contact
hi,
i have bought shares without poa… when will be come in holding??
i will send poa asap.
Faraz, you will be able to see your holdings once we receive your POA.
Hi
I had bought share by mistake, now I want to sell it otherwise it will be loss to me, and sending POA will take 2-3 days , wiithin these day market may go down.
Please suggest a way out.
Gaurav, I’m afraid there is no alternative. You will have to send us your POA on priority.
Itz showing My poa is delivered successfully when i track through courier tracking on 24th october night….so wt to do now…..to wait for ur confirmarion mail…otherwise can i trade and sell now my shares….????
I was also wondering same. My package was delivered on 23-Oct-17, as per package tracking status.
But I received the email from Zerodha today evening that they have received it today and will update me soon. I am not able to see and sell the shares I bought on 23rd because process related to PoA isn’t done yet.
Awesome! It’s done now. Very happy. Thanks!
Hi
If there is an existing demat account with a POA signed and a demat account is opened account at Zerodha with POA, how does that work? Should the other one be cancelled/ demat account closed?
Naveen, the POA is specific to a single demat account. If you another demat with a different broker then the POA will be limited to that.
Hi
I want to know, which clauses (from 1 to 21) in the PoA form are mandatory for availing online delivery trading facility and is it possible to remove some clauses which are not mandatory for online delivery trading.
Hey Ajay, that would be an operational hassle for us. In order to ensure you get the full Zerodha experience, it is better if you send us your duly signed POA.
can i post POA form through speed post??
Dear Team,
Can we send POA with removing some clause from 1 to 21. I am only interested to give required authority to sell/debit share from DEMAT account as I want to avoid manual work for delivery.
Regards,
Mukesh
That wouldn’t be possible, Mukesh.
sir,
If i am not give POA to zerodha.
Then, by which method i sell my stock online?
Hey Ajay, without submitting your POA, you won’t be able to see your shares. You would have received the POA on your email and all you have to do is to print it, sign it and courier it to us.
Witness for nominee form and adress proof of nominee is mandatory or not ?and to which adress i have to courier poa and nominee form together??
Balram, witness signatures aren’t required. You need to courier the docs to our Bangalore HO, you can find the address here.
Hello
I am Prathamesh Mane Yesterday I applied for Trading account i’e on 19th of October 2017 and on
my Dashboard its written that your account will be activated within 24 hrs but still its in operative ….
And I want to ask another thing is that in POA witnesses sign is Compulsory or you can managed
with the First Holder Signature Also …
Waiting For Your Rely ……..
Prathmesh, our account opening team is off for Diwali and your application will be processed on Monday.
Witness signatures aren’t necessary for the POA.
what is the adress to send poa and only sign is required or anything else
Jitesh, you can find the address of our Bangalore HO here. Just the signatures will do.
Sir I have send POA to zerodha main branch in last 3 day ago
Message is india speed post is delivered but how to check is really received zerodha branch in zerodha officials website or qzerodha or my account.
Hi Nitin,
Could you please elaborate on this?
“Is a POA compulsory?
No, it’s not compulsory, but required for smooth operation of demat account. Remember it is required only for the demat account.”
What would a non-smooth operation, in the absence of a POA look like?
Thanks
Manish
Hey Manish,
If you were to not provide your broker with a PoA for your demat account, you’d have to provide a physical DIS (delivery instruction slip) every time you sell a stock from your demat account. This, clearly, would defeat the purpose of an online trading platform.
While opening the account , I had to mandatorily sign on the following:
“I hereby request you to kindly accept my verbal orders/instructions, in person or over phone and execute the same. I understand the risk associated with placement of verbal orders and accept the same. I shall not disown orders under the plea that the same were not placed by me provided I am sent ECN/Physical contract notes or trade confirmations through SMS and other approved modes. I indemnify Zerodha and its employees against all trade related losses, damages, actions which you may suffer or face, as a consequence of adhering to and carrying out my instructions for orders placed verbally.”
I want to understand the security controls for verbal orders to ensure they are genuine? If there are none, I want to opt out of any verbal instruction!
Hey Ashish, to place an order through call you will have to verify a unique identifier called ZPIN, which will be sent to you after your account is opened. Unless you verify our ZPIN, you won’t be able to place orders on call. We also maintain the recordings of all orders placed.
thanks..
I register with Zerodha on 4 or 5 Oct and i still waiting for client Id and Password.
1. When I will get Client Id and password?
2. Whose client id is required on POA form?
3. Witness is compulsory for POA and Nominee form?
4. Is it compulsory to send POA within 7 days?
Thank you.
1) Palash, you should have received your login details.
2) No need to fill the POA, just your signatures will suffice.
3) Witnesses aren’t required.
4) For the smooth operation of your account and to enjoy the full Zerodha experience, it is better if you send it as soon as possible.
I want to operate my existing Demat account of yesbank , with zerodha trading account through POA. I want the shares in this demat account to sell through Zerodha Seamlessly, online without any need to manually transfer the shares to Zerodha pool account. Is this possible ?
If yes, please share the procedure and also if there would be any DP charges still levied by Zerodha ?
Naveen, only buying will be seamless, the shares will be credited to your Yes demat on T+2. To sell you will have to do it through Yes Bank. In order to enjoy true seamlessness best if you open a demat account with us.
I want to know that after sending the signed POA and ECN, does zerodha send some update message or mail to confirm that all the formalities have been completed and after how much time I will be able to see my shares in my holdings in case I need to sell them.
You POA will be mapped in once working day and you should be able to see your holdings from the next day,
You POA will be mapped in one working day and you should be able to see your holdings from the next day,
You POA will be mapped in one working day and you should be able to see your holdings from the next day.
Is the signature must be in English or other languages they speak
The signature can be in any language, as long as it’s the same as that on the PAN Card.
I just made an online zerodha account and used aadhar e-sign online facility to complete the sign up process online itself and then it shows my account to be activated in 24-48hrs and also to physically send POA for demat account within 7 days
now my 3 question-
1.Is it compulsury to send POA if i want to do only intra trade
2.can i transfer the profit amounts from intra trade to my bank a/c without sending poa/thus making no demat
account
3.And finally it states to send it in 7 days , now if after a long time may be year i want to make a demat account to hold stocks , then can i make it then sending my POA?
Debanjan, 1) It’s not required for intraday.
2) Yes, you can.
3) You can but without sending your POA you will only be able to buy shares for delivery but not sell them. In order to enjoy the full benefits of your Zerodha account, it is always better if you send your demat authorization (POA). 🙂
I already sent the POA on and it reached zerodha office on 19 december but still i cannot view my holding on kite nor backoffice, please look into this .
Nithin,
I have got another question-
In the Running Account Authorization the 7 points states —
All accounts with credit balance of Rs 10000/ – or lesser shall be automatically retained and transfer of funds to the bank account shall not be made as per SEBI circular MIRSD/SE/Cir-19/2009 & Exchange Circular Nos. NSE/INSP/24849 & 20091204-7
So does it mean that minimum 10k always should be maintained in the account?? So lets say if i put 5k in the account and made 1k profit . so I cant transfer the 1k into my bank ??
Please clarify?
Subhankar, ‘retained’ meaning the funds will lie in your trading account as part of the quarterly settlement process and won’t be transferred to your bank account. Yes, you can transfer your profits to your bank account.
Nithin,
I filled up an online form on Tue, Oct 3, 2017 at 10:06 AM, with a payment of 500 Rs for a new account opening with Zerodha. As per the website It’s an instant account opening with Aadhaar. However it’s been two days & I did not receive any login details.
1) Am i correct that the account gets open in 24/48 hours ?
2) POA is required to sell a stock from DP but not required for intraday trading ! ( I though already have sent the signed POA)
Thank you.
Subhankar, account opening has been delayed because of the continuous holidays. Can you write to [email protected], we’ll have this checked.
Can i send poa form to jaipur as i am from Rajasthan
Best to send it to Bangalore. IF you send to Jaipur, someone has to still send it here.
Hi Nithin
You are saying in the blogpost thats its good to have but not mandatory. However, your customer support is saying its mandatory. Moreover NSE guidelines say that there should be a time-frame for the POA (it should not be indefinite) and that investor should be able to cancel it anytime. However, your customer support again denies both of these.
Can you please help me get answers to these.
Regards
Prateek
Prateek, you can revoke the POA anytime you wish to. While trading online, everytime you sell, we have to debit the shares from your demat account and provide to the exchange. If this has to be done online and seamlessly the POA is required.
Hello Sir,
As i’m new here it may sound silly but I just wanted to know that second holder box is to be signed my by nominee (as I made one )or I have to leave it as it is ?
Nominee and second holder is different. You don’t need sign where it says second holder if there is a nominee.
Sir, I am your equity and commodity client. At present, I have your own depository demat account. However, I want to replace it with a bank of india demat account. Questions – 1) what benefits I will loose?
2) what is procedure to do the same?
Thank you.
You will not be able to sell stocks with us that are in another demat. Also most of the reporting features for your holdings won’t be available.
i have a question:
1. Is it mandatory to have witness signatures on POA form? can i just sign and send it?
You can sign and send. NO need of witness signatures.
Hi,
On top of the page it is written voluntary, but ull dont open the account without that form. Since i didnt want any nominees i didnt sign the POA and now i get a call saying it is mandatory. Why not write mandatory instead of voluntary?
Why dont ull accept scanned copies of POA when already all other documents have been submitted.
Poojan, to sell stocks from demat, the POA is mandatory. This document is franked, so soft copy can’t be accepted.
Its a request to write MANDATORY instead of voluntary on top of POA.
I have opened my zerodha account yesterday, and will be sending poa in 2 or 3 days time because of public holidays, but my question is can I start trading from tommorow with zerodha account or can I buy stocks. If yes then how ? Since I have not received login and password…….
You should receive the login/pwd before you can start. You might receive it today.
Mr.nithin
There is so many brokers,who is allow to buy or sell the shares.after accepting the POA online.no need of physical signature or hard copy of this.i think u should have to examine the other brokers or accept POA by online process.because we are living in digital india.
Ashish, no brokers in India can do this. If someone is doing it, they are being non-compliant. There is no way someone could be doing this while adhering to the rules.
Hi Team,
I have following question related to easiest. Question are generic in nature.
1) What happens with POA given to DPs when BO start using easiest?
2) What are charges and time span to transfer share using easiest?
3) Can BO de register himself from using easiest facility ? Or BO has to connect Its DP for same ?
4) What is mean by transferring shares to DP using easiest ? Wheather share transferred to some BO under that DP or It get transferred to DP .
5) How one can sell shares in holding while using easiest facility ?
6) What happens with easiest registration if It wont authorized by it DP ?
7) What are DP roles related easiest facility ?
8) Suppose person has two demat account .i.e A and B . If Person wants to transfer shares from A to B then
easiest should be opened for A ?
If easiest opened for B and grouped A in B then is it possible to transfer shares from A to B.
9) Is there any drawbacks of using easiest facility ?
10) I have sent mail to CDSL asking about quires related to easiest de registration . reply received from CDSL is ,Please contact you DP for same. Does DP and BO have active roles in easiest ?
11) As per my knowledge , BO can not edit easiest registration form once he submit it in CSDL. Does DP has rights to edit BO application on request .
Please help !
1-7) Shashikant, we current don’t support easiest. POA and easiest cannot exist together simultaneously.
8) easiest of you can use DIS slips
9) Drawback for the broking company as the increases considerably. Imagine a client selling shares and transferring shares out of demat immediately.
10) We have to enable easiest, but we can’t currently because of the risk i mentioned above.
11) No one can edit.
Hi,
My query is again based on Easiest facility from CDSL.
1) I am being a new investor would only like to invest in mutual funds and IPO’s.
2) I am not interested to invest in stocks currently but in future i may invest after building some corpus or understanding how stock markets function.
3) Do i need to sign POA ? (if i transfer the shares allotted in IPO to another account using easiest facility where it can be sold)
4) If i don’t sell any shares through zerodha’s trading account then there should be no difficulty in providing easiest facility rite?
Please let me the possiblities.
Thanks
Vishwa
If you don’t intend to sell shares, yeah technically no POA is required. But the issue is without POA, we don’show your holdings in your trading account (as there would be a risk of client selling it). So if you are okay not seeing stocks in your trading platform, then you can.
Thank you Nitin,
So i can open an account with zerodha without POA and subscribe for easiest facility to transfer shares to another account where i can sell them when needed.
Are there any charges to subscribe for easiest facility?
With Regards,
Vishwa
Ah Vishwa, we are still not enabling easiest. You will have to transfer stocks out using DIS slips.
ok Nitin. Thank for your reply.
Poa for mai, Jo space for franking hai.. toh kya mujhe usse stamp paper par type karwana hoga??
Or…. Should I just sign at requisite places, and mail it to ur office..
Just sign and send.
is it mandatory to give POA , i read the blogs and comments , what would be the scenario in case POA is not given , does it mean that i will not be able to sell the shares
please clarify , i am a bit confused as other online trading platform do not ask for POA i guess ,if so what is different here
If you’re trading online, it’s more or less a mandatory document to ensure easier movement of shares in the event that you sell them. The PoA you give will be a limited PoA and not a general one. All online brokers collect the PoA at the time of account opening.
Hi,
How much time zerodha take to open an account, I have e verified everything using aadhaar and send poa 2 days back. But there is a no update from zerodha.
Hi Nithin,
Do you have CDSL’s EASIEST at present ?
If yes I will be glad to open a zerodha account !
If not how long more I’ll’ve to wait ?
Thanks
James
James we don’t provide yet. You can move stocks using DIS slips though.
Hi Nithin,
Thanks for reply. But I’m still not satisfied.
I was looking at the link : http://forum.valuepickr.com/t/selecting-a-broker/561/150
Where Zerodha had replied to another user, and it does say about availability of EASIEST (keep aside the POA part).
Have you stopped that facility recently ?
Thanks
James.
We don’t support EASIEST for clients trading online with us James. The risk we carry is that client can sell shares and move the stock out before we debit.
I grateful Nithin to see your response.
But I too had spoke with CDSL, asking can I sell the stock and before it debits I transfer using EASIEST.
CDSL said, “This is not possible, once you sell stock it is marked for debit and it is not possible to transfer via EASIEST”.
I am wondering, what you say does that really imply !!!
When you sell shares the depository gets to know it only end of day. We currently don’t have a system to instantly block your demat. So yes, in our case you can transfer out.
But you can device a mechanism to ensure sold share are blocked from transfer using EASIEST.
EASIEST gives higher control on the demat accounts usage, I’ll like to have this feature.
I’d love to see this feature in Zerodha’s activated Demat’s .
I unhappy I’ll’ve to wait to open a a/c with you by then.
Thanks Nithin again for your reply.
Only 2 sign required in F 13 and F 14 box..or any other…while filling Poa form
Hello Sir
I have a demat and a trading account with SMC Global and am thinking of opening a trading account with Zerodha. I was searching about the same where i read this:
“When you buy shares, you can send the shares to the same demat through multiple trading accounts. But while selling, you will be able to do so only through 1 trading account, the account for which you have the POA mapped with the demat. POA is required to debit shares online when the shares are sold.”
My question is that if i decide to go ahead with the idea of opening a trading account with Zerodha, then I’ll have 2 trading accounts, so where will i stand in the whole POA situation? Can or do i have to sign POA with both trading accounts?
Somya, when you open trading, you will have to open a demat account with us also. The POA of our demat will be valid only with our trading account. The POA that you have signed with SMC, will be good only with SMC demat.
To which address does the POA need to be sent and how much time does it take to process once you receive the POA document?
1 day once we receive. #153/154 4th Cross Dollars Colony,
Opp. Clarence Public School,
J.P Nagar 4th Phase,
Bangalore – 560078
Hi Nitin, I am unable to view my shares in my holdings. Customer care says because I haven’t submitted POA. Is that true ?
Yeah Sravan. If we show holdings on trading platform, you will be able to sell. Without POA, we will not be able to debit these shares from demat when you sell. You can login to cdsl (depository) to see your holdings
Can I see my holdings only after sending POA? otherwise not?
Yes, only once you send POA can u see it on trading platform. But otherwise you can login into your CDSL account (depository) to see this.
How can I log in to my CDSL account (depository) ?plz instruct me. I am new at this.
Here’s the link which explains the process: https://tradingqna.com/t/how-do-i-register-to-cdsl-easi/13301/2
Hello,
Can we sell the pool shares???
No, it’s not possible.
Hello-
I am purchasing mostly only Mutual Funds in Zerodha.
As my a/c value gets bigger over time, I am concerned more about that PoA that I had signed.
Can Zerodha sell Mutual Funds from my demat a/c using PoA?
Sanju
No
What percentage of the pledged stock is given as collateral to adjust for a margin call in a futures position?
Depends on the stock. Check this link.
Hi,
Pls clear the following query:
1. POA , is it print on stamp paper or plan paper ?
2. i no understand what client id should be write & also its write by me or your official because in Annexure B there is 3 client ID is given with 1 DP ID 12081600
Thanks
Jitendra,
1) You can print in on an A4 size paper. We will do the franking of POA ourselves.
2) It is the beneficiary ID which will be created during account opening. We will get our team to fill that for you.
Hi,
one more thing i would like to know. I see 28 bank list for fund transfer on Zerodha website. Other bank user cant transfer the fund. Many banks are not present in the list as mine also Union bank of India.
thanks
You can transfer funds via NEFT/RTGS and IMPS. Union Bank is one of the N-TPV Banks (No Third Party Validation) and they are not providing the instant transfer facility for Brokers. Check here
first time i filled POA form and sign in F3 & F4 box, and the POA form courier Zerodha banglore address but i have got a mail from zerodha
“”This is about the account opening forms that we digitally received from you.
The following corrections have to be made in your forms before we can get you to start trading:
POA – Power of Attorney
Your copy of POA was rejected because of missing signature or signatures in the 2nd/ 3rd holder fields. Please sign in the correct field and courier us the form.
Client has not signed in POA second page.””
i am not understanding , how many sign required in POA form & witness box also reqiured or not.
plz provide me right way to fill POA form.
Sr M poa form
Kese dobara bahru mera reject ho gaya h Pls guide me
Sr mene apana Pura online process Kiya h
Lekin nujhe poa email se nahi mila h sr Pls help me……..
Hi,
I’d sent the POA over three weeks ago, but still unable to sell shares or even see my holdings in Kite. No response or follow up from customer care after multiple follows ups (the call center requires a zpin to be entered which doesn’t appear to be a current requirement for accounts) . The demat is up and running which I independently verified, but the customer service experience has been disappointing.
Hi Vivek,
Your POA has been updated. If you’re still unable to check your holdings, please send an email to [email protected] and we’ll have it checked.
Hi,
where do we need to send this POA doc, Need address.
Thanks
#153/154 4th Cross Dollars Colony,
Opp. Clarence Public School,
J.P Nagar 4th Phase,
Bangalore – 560078
Mr. Nitin
first time i have filled POA form and sign in F3 & F4 box, and the POA form courier to Zerodha Bangalore address but i have got a mail from zerodha
“”This is about the account opening forms that we digitally received from you.
The following corrections have to be made in your forms before we can get you to start trading:
POA – Power of Attorney
Your copy of POA was rejected because of missing signature or signatures in the 2nd/ 3rd holder fields. Please sign in the correct field and courier us the form.
Client has not signed in POA second page.””
i am not understanding , how many sign required in POA form & witness box also reqiured or not.
plz provide me right way to fill POA form.
Hi,
In FATCA/CRS, no where in BSE form they are asking annual income. Why zerodha is asking annual income as mandatory. If by law it is mandatory, can you share me the supporting doc for the same.
Hi Venkat,
In FATCA, only thing asked are for Tax Residency. The Income proof for derivatives trading(Mandatory to trade F&O) this is in pursuance of SEBI circular no. MIRSD/SE/Cir – 19/2009 dated December 03, 2009, clients are required to share their financial information to the Stockbroker on a periodic basis.You would have received an email about the same as well.
What is mailing address where the filled POA is to be sent?
Our Bangalore HO #153/154 4th Cross Dollars Colony,Opp. Clarence Public School,J.P Nagar 4th Phase, Bangalore – 560078
Thank you very much. My account is opened. Waiting for confirmation on POA status.
Also need to know if you have right to sell Mutual Funds from customer account using POA. How safe is keeping MFs with Zerodha
Thanks
POA can be used only to debit shares when you sell them. It can’t be used just like that.
Nitinji,
Thanks for detailed explanation around POA. Just in very unfortunate case, if we assume that Broker house (Zerodha in this case) had gone in bad financials and need huge amounts to pay off (this is hypothetical case / imaginary case). Can you sell all stocks in customer Dmat account using POA (without consent of customer) to payoff your losses.
How as as customer, I should feel safe, as we have given POA for smooth online operation.
Hope you are not taking this as personal on Zerodha but generic concern.
Thanks
Anytime stock moves in and out of your demat, you get notified. This risk is with every financial business out there – from banks to chit funds to brokers to mutual funds to everyone
Thanks, I understood
Dear Zerodha Team
Kindly let me know, can I apply only debit freeze for my demat account holdings.credits of shares shall continue. I understand I will not be able to sell but buying can be done.
Regards.”
Yes, you can send us a letter asking us to revoke the PoA. By the way, once you revoke it, you can now give online consent to allow us to debit shares from your demat account and still continue to sell stocks online.
How can i sell shares after revoking POA.
Pl send poa form for sell buy stocks
I had CNC purchase of few stocks on Friday and wanted to sell today. Zerodha App says no holdings. Spoke to support people they are saying POA has not been sent to us yet.
I’m trading on the app from last 1 week (mostly intraday), why Zerodha sales not informed this me earlier. It is disgusting since my money will be blocked until my POA not processed.
What is this non-sense Sales/Support provided by Zerodha, why did you allow me to trade if I can not sell.
Nirmala, if you have opened an account using AADHAR, we clearly indicate during onboarding in multiple places that POA is required before you are able to sell stocks in demat. Not required for intraday trading.
Extend your model of online consent to sell shares without POA , to such an extent that it works similar like having given a POA without actually having POA . OR give facility TO FREEZE UNFREEZE STOCKS ONLINE FOR CLIENTS .
MAKE IT SO SEAMLESS , that POA is not required for seamless transactions . Just two three online steps by clients
That isn’t possible in the current regulatory setup.
i have downloaded demat poa application form and i found that some area are not filled like client id and other witness information. Is it neccessary to fill those data or just sign it and sent it.I’m attaching the link of the above application
http://crm.zerodha.net/acop/account/putty.php?key=app&form=poa&id=1064075&ref=e09165955996fff53b87ca7dcb626bdbf1b4bbaa&t=9043f0bf187838094631e95e7c5f16b3af1314825f63a963362159a871bf6fe4a9934c8f5d07df7490592439e2e5e15d0eec93101507c9b8f4d99463739eee28
Client ID will be filled post generating the Demat account number. You can fill the witness information.
Is any two witness details and signs are enough for this? i Have zerodha client id is the same as of post generationg the demat account number?
POA will have to be filled with the demat account number, please leave that empty. 2 witnesses can be filled from your side.
Thank you for your update
I digitally signed all the document thru Adhar. However POA came out as exception, why?
If new user to send even one document thru post then the expectations of online account opening is wasted.
Amar, unfortunately IT act 2000 doesn’t allow this form to be digitally signed. Without the POA, you can start of purchasing stocks, POA needed only to sell stocks from holdings.
From where I can download PoA form for resubmission?
You can login to https://zerodha.com/open-account where you had opened the account. Else, download the equity application form, the last 4 pages are POA.
How does one become sure that Zerodha will not use power attorney to move securities to its own Demat accounts to pledge for its own prop trading business? Is it just a matter of trust?
Yep, matter of trust. Also DP’s send you SMS/email when stocks move out, you can keep a track of it.
Sir,
There is a clause (20) in POA says, To Authorize zerodha to transfer the securities to any of the demat accounts of zerodha. What does that mean?
I intend to trade only in the F&O segment (no deliveries) on my account. Do I still need to send the demat POA?
Not required.
what is the client id we need to fill on POA form? is it the id given to login or some id from Annexure B in POA? if from Annexure B then which id we need to fill?
It is the beneficiary ID which will be created during account opening. You can get our team to fill that for you.
is it the zerodha client id ,then what about witness?
You can fill the witness from your side.
Hi,
I have some doubts regarding POA form.
Do we need to get notary sign and stamp on POA.
Who can be the witnes.
We’ll stamp the POA upon receipt at our end. You can get the witnesses from your side.
What is a Power of Attorney?
Explained in the post above.
Hi Nitin,
I got the account opening forms via email and i was going through the forms.
I am a newbie to trading platform and could you please help me understanding about the POA.
Will my bank account linked to Zerodha trading account be debited at any point of time without my consent.
My understanding was that fund transfer from bank account to trading account will have to be initiated from my end, and my bank account would be credited monthly/quarterly automatically from trading account as per Running account conditions. Is my understanding correct ?
Thanks in Advance.
It is demat POA, required to debit shares from your demat when you sell them. You are right about the bank account bit.
Hi Nithin,
Gone through zerodha site and wanted to open an account, while going through related documents wanted to know POA is optional or mandatory to open an account, as i am from chennai, were should i hand over all such documents.
Awaiting for your positive reply.
Satish, yes for trading online – POA is kind of mandatory. Otherwise you have to send us a DIS slip everytime you sell shares physically. We have our office in Chennai, they can have the forms picked up.
Thanks for prompt reply Nithin. could you just send Chennai office address/Phone No. please,
4D4th Floor Mookambika complex
No. 4 Desika Road Mylapore Chennai
7667704020, 9884414020
You can check here: https://zerodha.com/contact
But on POA it is mentioned Voluntarily so why u mentioned over here as mandatory doc. Also while opening the demat and trading account very cleverly there was a small box and u people ticked off in that I gave POA to you peoples. Also POA terms and conditions are very huge giving more powers to u.
Mohit, there is no way to be online without a POA, every online broker in the country would require this. While trading online, everytime you sell, we have to debit the shares from your demat account and provide to the exchange. If this has to be done online and seamlessly the POA is required.
Hi,
I am planning to operate as a Independent Portfolio management consultant for which i prefer to use zerodha as my broker for my clients. Could you please help me out with PoA.
Thanks
Vijay
Vijay, there is no concept called portfolio management consultant. To be able to trade on behalf of your client, you need to get a PMS license or become a hedge fund. The other option is to become an investment advisor, but execution will have to be done by the clients itself.
Hi Nithin,
I just wanted to know that whether Stamp Duty gets charged on Government-G group securities..??
Is stamp duty on the basis of Face value or market value whichever is higher – applicable for shares bought electronically through Secondary Market..??
Regards,
Manish Lalwani
Yes, Stamp charges are charged on Government securities also on the value at the which the transaction is effected.
Hi Nitin,
I in fact torn off yesterday filled form to open account with Zerodha as your executives were unable to reply to my queries on PoA. I have gone through the whole PoA, it is not specific or limited PoA, by reading PoA, PoA is GENERAL in nature covers everything. Logically you should take only Specific PoA where you have right to debit/credit stocks from demat on specific trade by investor and not by anybody else.
Would be happy to become part of your revolution if there s Specific PoA, can’t sign on any GENERAL paper for saving some brokerage.
Your specific reply is welcome.
Regards
Deepak Bansal
+919892590168
Deepak, the POA format that we have is standard. Btw, the only thing we have access to is the Demat account and nothing else.
Hi Nithin/Others concerned,
I recently initiated an online opening of trading + demat account with zerodha. While going through the POA form , I had a few doubts that weren’t resolved from the above discussions-
1. As i understood from the document , the POA gives zerodha the power to debit/sell off securities from my demat account with zerodha – but does it also gives zerodha the power to debit money from my trading account with zerodha under any circumstance ?
2. In a scenario where zerodha has to sell off securities from my demat account for some xyz recovery of dues- will I be intimated before hand so that I can maybe clear off the dues via some other channel instead of the sale ?
3. Does this POA give zerodha any right whatsoever over my savings account that has been linked to the demat and trading account at zerodha ?
I understand that POA is required for online trades but I just want to be clear on the above points before signing the POA. Awaiting the reply.
Regards,
Nitin
1. This is only to debit stocks from demat.
2. Yes, we will.
3. No link to your saving account
Thanks for the quick response. Much appreciated.
Hi,
The POA and all other documents are required to be attested. Being an NRI how can I get it attested? The Indian consulate requires ‘Two photograph of each executant’.
You can get the POA & other documents attested not only with the Indian Consulate but also by Notary Public / Any Court / Magistrate / Judge / Local Banker in the country where you reside.
Hello sir , i am an engineering student in Bangaluru . I want to trade in stock marketing . I have PAN and ADHAR card . But i don’t have salary slip as i am still studying . So please suggest me some ways, so that i can start trading earlier.
A salary slip is needed only if you wish to trade in the F&O segment. If you wish to trade only in equities, no salary slip required.
I am having Trading account with Zerodha. How to open Demat Account. I have searched Demant account application to download. I have not found it. How and where? please suggest.
Login to Q.zerodha.com/profile, you will have a pre-printed demat form there. Sign it and send it back to us.
I have a trading(mine) & demat (joint with my spouse ) opened during Feb 2016 at Zerodha.
Can my spouse open an individual demat with you without POA and not open a trading account , if wanting to sell at a later date from his individual demat account what are the options of selling? Meaning can my trading account be used for selling? or any other options?
Each time, shares will have to be transferred from your spouse’s account to your account and then you’ll have to sell from your trading account. That’s the only option. Transfer happens when you send us a DIS (Delivery Instruction Slip), it’s a tedious process. Suggest you open a trading & demat account in your spouse’s name separately. Is there any specific reason you’re trying to avoid opening one?
Transferring from mine to spouses account is also a off-market transfer/trade right?
Many many years back when a broker was buying & selling from a pool account, spouse had bought shares which probably was lying with brokers DP/ account and later spouse transferred to parents demat, in anticipation to go abroad. Now that parent would gift it to spouse, and to have healthy net-worth to build up towards company formation, understood it would help to have in individual account(?).
Having received as Gift(with a written Gift deed in place), understand if spouse sells from Individual demat account through the exchanges, there would be no Capital Gains Tax. If however sold as off-market trade , there would be tax incidence in the form of Capital gains (right?). Hence was contemplating for spouse to have a demat account without POA and sell directly on the exchanges.
Please could you confirm if it would be a offmarket transfer (from mine to spouse demat transfer) and would attract capital gains tax( ? ).
Thank you.
PS: Also could open just the Equity Trading account (if nothing works) and a non POA Demat account.
Gift between immediate family don’t have tax. If you sell the shares offmarket, then no STT is paid, and hence would attract capital gain tax. Currently we don’t open a non-POA demat.
Thank you Nithin, Appreciate your quick response.
Best.
thanks
what are the scanned copies to be attached
No scan copies needed, we will already have all your details. Just sign the demat form and courier us.
PL INFORM THE PROCESS OF OPENING DEMAT A/C ,AS I HAVETRADING A/C WITH ZERODHA
Go to Q.zerodha.com and profile. You will have a preprinted demat form there. Print it, sign it and send it to us.
i need a sample of power attorney for my demat shares in favour of a person
We’re not clear what you need. Can you elaborate? The Power of Attorney that we’re talking about here is for the operation of a trading & demat account.
How can I transfer shares from my demat acct in zerodha to my demat acct in HDFC securities? Can it be done online?
It can’t be done online Kartik. You will have to ask us for a DIS slip. Once you receive it, fill the slip with details and send it back to us.
Thanks Nithin.
Hi,
One input, I think your sales people should be communicating openly to people who link non Zerodha demat account saying that they will not be able to sell on the zerodha platform. Now after reading this URL I came to understand why I was not able to sell on the Zerodha platform. Clearly nobody would enjoy buying here and selling there. And its further frustrating to know that after you have already signed on.
Thanks.
Dear SIr : Please clarify as to how to find the Demat account no. with you. Thanks
thanks
Visit this link: https://q.zerodha.com/user/profile/
Thank you very much for your prompt reply. I have an existing demat account with Axis direct. What is the way to transfer some equities to my account with you ?
Regards
Axis would have given you DIS slip, on that mention your zerodha demat number and shares you want to transfer. Submit it to Axis, it will appear in your zerodha demat within 24 hours.
Hi,
Can I open trading and demat account for my mother?
With POA given to broker……can my broker withdraw money from my bank account to make settlements
Shreyas, this is just limited power POA. This is only for debiting your demat account when you sell/pledge your shares.
I have a trading a/c so downloaded prefilled application for demat from Q backoffice.
On page 13 there is option for TRUST facility. If I opt for TRUST facility then do I have to confirm via SMS each time for trades to execute ?
Since I have also signed for POA will there be need to confirm again via sms for TRUST facility.
We enable all our account for SMS Alerts (SMART) facility, you’ll receive an SMS everytime stocks get debited to meet Exchange obligation.
Since a POA is signed, there’s no need for you to send any SMSs.
since you do not offer EASIEST facility of CDSL, do you at least allow freezing and unfreezing of demat account/ISIN (held with Zerodha) by the account holder by submitting instructions online? I think this is one the feature that you have to provide as per the requirements of CDSL (or SEBI).
I am skeptical of transferring my demat holdings to Zerodha demat unless I am sure that you have the right internal control systems in place to protect the account. Freezing the account adds an extra layer of protection and it actually prevents an erroneous/unauthorized debit.
Can you send an email to [email protected] providing your Client Id, we’ll send you the freeze/unfreeze request forms. The request can’t be submitted online.
The PoA collected by online brokers is limited and allows to debit only such shares which have been sold by the client to meet payin obligation. There will be no unauthorized debits.
Hello Nithin/Venu,
My wife wanted to start a demat account but she did raise certain concerns which I admit I’m unable to answer convincingly. I’d like to know how my investments are protected by zerodha.
1) I understand that the shares are issued directly in my name and aren’t transferable without authorization. But after I sell those shares, the money stays in zerodha bank account until it is transferred to my bank account. How have you ensured that a fraudulent top level manager with access to the bank account doesnt withdraw the amount?
2) If zerodha associate does transactions on my behalf (by mistake suppose) without my authorization (which is difficult to define legally because i’ve already signed off POA to you), would zerodha reverse the transaction? are you sufficiently covered against such malpractice instances?
1) Payouts are automated and all payouts are done by default to the primary bank account of the account holder. There’s no manual intervention and no scope to change the Bank account details to which the payout is to be done at any stage during the payout process. Plus we have strong internal control by way of reconciliations etc.
2) All call and trade orders are backed by call records & validation of the client details through a telephone pin. In case there’s a clerical error, we’ll initiate a client code modification and take the trade to our own error account. The PoA that you’ve signed is a limited PoA and doesn’t grant access to the broker to trade on behalf of a client.
Hi Venu,
Thanks for your reply. You’ve answered my questions convincingly.
I’ve developed a distrust for ‘Call and trade’ facility because of bad experiences with both Angel and HDFC securities. I now prefer online trading because of increased personal control 😉
Hi
Why point 20 of POA that is ‘To authorize Zerodha to transfer the securities to any of the demat accounts of Zerodha as mentioned in Annexure B’ required?
If you sell any shares, such shares will be debited from your account by executing the PoA and crediting our Pool account from where the Exchange takes these shares. Annexure B contains the list of our Pool accounts to which shares will be moved in case you sell.
Hi Zerodha,
Do you offer EASIEST facility from CDSL now? I read in a reply from you few months ago that you will be offering EASIEST facility of CDSL soon. I am just checking if that facility is available now.
The reason for using the EASIEST facility is that it allows freezing the account. Since POA is a necessary evil, I want to freeze the account unless I want to sell something. This is an additional protection for my demat account.
If you do offer EASIEST facility now, will I be able to freeze/unfreeze the account/ISIN?
Thanks
Yogesh
No, Easiest has still not been implemented. It will take time. It is an operational issue supporting a client using Easiest. If we allow you to sell shares without you transferring them to us, we take risk of you not transferring and us taken to auction. If you transfer shares to us first and dont’ sell, what do we do with the shares. So yeah, we will probably implement it, but will take time.
Hi Nitin,
Thank you for your reply. My only intention to having EASIEST is to be able to freeze the account and unfreeze only the ISIN that I am selling. I will have my demat account with Zerodha so the question of short delivery and auction will not arise.
I only want to freeze the account to prevent unauthorized debits from the demat account. CDSL does not allow freeze and unfreeze with EASI anymore.
Thanks
Yogesh
Hi i want to open an account with Zerodha. I currently use HDFCSEC. The DMAT account is NSDL linked with HDFCSEC and opened a few years back when i opened an account with HDFCSEC. Questions
1. Can i link the same NSDL DMAT account with ZERODHA
2. Do you have yournown DMAT offering that i can use too.
Appreciate any response and if somebody in client services can contact me.
Hi
What exact issues will an investor face if he doesn’t do PoA and indulges in delivery trading ?
You can buy stocks and take delivery in the demat account. While selling you will have to first transfer shares to your broker manually before selling them. As you can guess this is quite cumbersome and not possible to be done online.
When you wrote “While selling you will have to first transfer shares to your broker manually before selling them.” did you mean, that the shares will have to be sent to the broker in hard copies. If not, then what did you intend to mean while writing “transfer shares to your broker manually ” ?
To transfer shares from one demat to another, there is something called a DIS slip. It is very similar to a cheque book that you use to transfer money from one account to another. So manually would mean a client having to sign a DIS slip and submitting to the broker.
Hi,
I already have a trading account with Zerodha and looking to open a demat account.
I have 2 queries :
1. In POA form, is it mandatory for me to provide 2 witnesses signatures?
2. Can I link a different Bank account to demat account. (i have ICICI linked to Trading)
Thanks
1. We will do that, no issues.
2. Best to link the same account with trading to demat.
Does the witness need to have account with zerodha? Or anyone of my knowledge can sign it?
Hi Nithin, I have an NRE Demat and Trading Account with Axis Direct. Due to their brokerage charges, I am seriously considering shifting to Zerodha. However I dont know what is the correct procedure. I hold shares in NSDL, What do i have to do to open an NRE Demat n trading with Zerodha
This post explains how to open an account with us: http://zerodha.com/z-connect/zerodha/open-an-account/nri-trading-on-indian-stock-exchanges. Once opened, you can just move your shares from Axis to us.
Dear Nithin and Venu,
Thank you for the suggestion. Can you please inform your account opening team and compliance team about the same and kindly open the account without further delay? It has been stuck for quite a while.
As we don’t want to take any delivery, there is no need of sending POA. Please open the account ONLY for intraday trading.
The person concerned in the sales team is Ali and account opening team is Pradip.
Thanks
Soumya
Hi Venu,
My mom has applied for both Demat and trading account at Zerodha. Just to let you know. She doesnt have any Demat account elsewhere.
Please let me know what should I do?
Thanks
Soumya
Hi Soumya,
Having a Poa is imperative. The only other way is to open a demat account, but we’ll not map this demat account to your trading account. Delivery buying/selling will not be enabled. It’ll be opened only for the sake of Intraday trading. We will not be showing holdings, if any on the trading terminal.
Hi Nithin,
I have applied to open a Demat account and trading account with Zerodha for the sole purpose of intraday trading for my mother. I have times and again informed the sales department and account opening department that POA is not mandatory if one does intraday only. However I am repeatedly getting calls from Zerodha that I have to supply the POA as it is mandatory even if one does intraday. It has been 5 times, since I have been called about the POA. The account opening is being delayed due to this.
The person concerned in the account opening team is Pradip.
Thanks,
Soumya
Hi Soumya,
Although PoA is a voluntary document, most online brokers collect it for operational convenience. There are times when stocks hit circuit and taking delivery of such shares is inevitable. Once you take delivery, you’ll have to sell it and to meet the payin obligation arising out of such sale, we will need to debit share from your account for which PoA is required failing which there’s a risk of auction.
The alternate way for this is to map an existing demat account of your mother to your trading account and trade intraday. If there’s any delivery, we’ll transfer shares to the existing demat account. You’ll need to open only a trading account at Zerodha.
Hi am dharmaranjan panda before i had icici trading & dp a/c with me since last 8 months around i hv with zerodha trading & ilfs dp so i want to change my dp to zerodha so please tell what will be the posidure am staying nearer your office….
You could just drop by to our office, your pre-printed zerodha demat form is available under the profile option on Q.zerodha.com
Dear Nithin,
As long as you are telling me its fine, its fine by me as well. Another thing that I would like to ask you is about conflict of interest. In abroad, some discount brokerage houses trade against the clients instead of routing their orders in the market as they know that 95% will lose money. They maintain Book A dn Book B (you know that very well). In other words they act as “Principal” and the honest ones mention it in their “conflict of interest” document. I donot see any such documents on Zerodha website.
1. Can you comment on Zerodha’s policy on the same?
2. Does Zerodha sometimes act as Principal and trade against their clients?
3. Do they maintain Book A and B?
Thanks
Soumya
Soumya, in India darkpools are not allowed. Every broker has to compulsorily send the orders to the exchange where it gets matched. You can double check this by confirming every trade number on the exchange trade verification link. http://www.nseindia.com/tv Since it is not allowed in India, it is not part of the policy. 2/3. No.
Thanks Nithin,
However talking to a customer support executive of Zerodha, he said that POA is mandatory even if I do intraday only as Zerodha needs the permission to square off trades by 3:30 PM. So I am a little baffled.
Also he said that HDFC Demat will be problematic for selling shares as they need to clear the transaction. For the buy side however it wont be any problem.
So, as a whole things are not that clear to me. I want to do intraday only without any hassles on Zerodha.
Thanks
Hmmm… let me figure out who was the customer support rep who gave this information (let me know if you remember the name). As long as you are doing intraday trading, you don’t need to open a demat with us (but you need to map some demat to the trading account). If you are doing intraday, you can both buy/sell without any issue.
Hi Nitin,
I have an HDFC Demat account and I am opening Zerodha trading account. Can I map HDFC DEMAT with Zerodha? Is POA mandatory if I only do intraday equity trading?
Thanks
Soumya
If you are doing only intraday equity, yes just mapping HDFC demat will do. No POA is required for this.
Some agents of reliance money had approached my parents who are senior citizens and opened a trading account. if i close the account, i have been informed that there would be penalty of 40%, is there any way out?
Penalty on what? They are lying, you can complain to the exchanges about this.
Sir,
I am new to the business.I have applied for both demat n trading a/c.As per all discussion made above, I have also one confusion over POA .is it needed while selling only.can u assure that no fraud will be there .
Yes, its a limited poa which can be used to debit shares to meet Exchange obligation whenever you make a delivery sale transaction
I have open Icici demat account but bank executive sign me of power of attorney. It is correct plz advice me
Does limited POA permit the broker debit off market trades or in this case manual customer debit slip is required on case to case basis.
Off market trades has to be done through DIS slips.
Hi,
I would like to know if the PoA issued by client to zerodha is revocable or not?
Cheers,
Yes you can revoke it anytime.
Thanks for your timely reply, nithin!
Cheers!
Hi,
A lot has already been discussed on the POA. Still, there were instances in the past like IndiaBulls misusing the powers entrusted by it’s clients leading to monetary loss to the customers.
Please elaborate on the restrictive or rather protective nature of a Limited POA as mentioned by you. The links posted above do not have a webpage available currently. I have applied for Zerodha’s DP but has not signed the POA. Now, I have got the mail stating I need to do the same in order to get the account activated.
My dad who is planning to open a trading as well as a Demat account with you has the same concern and is contemplating now as to what to do. An insightful reply would be much appreciated which could instill confidence required in this regard. Thanks in advance!!
Rahul, if you read the POA document, you will see that the power is limited to only debiting your demat account, and to offer the shares to the exchange. Like I have mentioned in the post above, without the POA we will not be able to allow you to sell shares. POA is required to debit your demat when you sell them and give it to the exchange. All brokers providing online trading today, this is the only way to trade/invest.
The only way to invest/trade without a POA is to provide physical DP slips everytime you sell shares. This would require you to find a local broker in your city who will agree to pick it up from your or u dropping it off at his office. Not possible in an online business model.
I don’t know what you have heard about at Indiabulls, but my guess is some RM might have done this to generate brokerage. At Zerodha we have no concept of relationship managers, no one has access to trade on any one else’s account except our central dealing team who can place call n trades only with your voice recording and after you sharing a PIN number with us. Above all, We are a team of 200+ and no one has a brokerage target.
Best,
Thanks Nithin for the prompt reply!
I completely understand that the online model will not be able to operate unless the authority to debit securities is given.
I just wanted to be sure that this POA does not give suo moto authority to Zerodha to act on client’s behalf without any initiation of request from client side. Hence, wanted to understand the limitation nature of the same.
Hi..I see Zerodha DP forms are now online and you have DP with CDSL. I have a few queries
1) CDSL has an intereting facility called TRUST. With TRUST you do not need to submit physical DIS. You can register your Broker with TRUST facility and you can authenticate Delivery instruction online. With this there is no requirement of POA? Does Zerodha provide TRUST facility…If yes, does one still need to sign POA?
2) Does Zerodha support easiest facility? Are there any additional charges?
3) As per CDSL website, There are two options with easiest facility..a) password Based B) token based. Can Password based users freeze/defreeze their account for credit/debit online through easiest?
4) One a user freezes/defreezes this account through easiest can Zerodha unfreeze/defreeze?
Thanks
Abhishek
Hi Abhishek,
1) You’d have to sign the POA. As online brokers, its tough to cater to non POA accounts. With our business model, its tough to take the risk of allowing a client to deliver shares when there’s an obligation to be met at the Exchange.
2) Initially we wouldn’t be providing the easiest facility. easi could be provided.
3) Should be possible
4) Initially we wouldn’t be providing easiest.
Abhishek, currently there is no facility for both TRUST and Easiest. We will introduce it soon.
Is there any timeframe in which these features will be implemented?
What about those who already has IL&FS Demat with Zerodha. And wants to sift to zerodha’s own DP? and charges for existing IL&FS customers and also for new customers?
Existing IL&FS demat holders do get the option to shift to Zerodha DP. You’d have to submit a set of forms to shift. We’ll be putting up the charges soon on our website.
HI… Nithin waiting for ur Own Zerodha DP ……
when you are likely to launch it ………
Now I have only Trading account with you and planning to Open a New DP ( not urgent ) ….
Do I wait for a while and open it after u lunch it ….. or I’ll go with IL&FS DP and u guys migrate it in future when u launch ur OWN DP …
previous post has a typo error 🙁
Tanmoy, we are testing out a few things, but our DP business is live. You will see our Demat opening forms on our website by end of this week. 🙂
What will be the AMC? and after your DP it will automatically shift or manually option?
We haven’t still thought of AMC. The existing accounts, we are trying to shift automatically, but we might still need a letter authorizing to the shift.
do you need Notary and witness sign on POA, also there is a mention of bank seal on ECS. Do you need that as well??
No, we will do the franking of POA ourselves. ECS is not mandatory, if you want ECS you can get the bank seal on it.
Hi Nitin,
Does POA provided by us will allow zerodha to sale our holding even if we do not sale those online. or only if we sale it online then only zerotha can use POA . any clause which makes our holding safe or at least in our control.
i am worried after yesterdays program on CNBZ they said its not required. and brokers can have full control over account once its provided. reliance also not asked me for it, i also use there online trading platform for both equity and F/O without any physical slips.
Thanks,
Mangesh
Mangesh, the POA is limited power and it is used to debit demat holdings when you sell them. For F&O there is no question of POA, but for equity delivery based you need POA, if it has to be done completely online. Even Reliance would be using this.
Presently I have only trading account and planning to open demat .. by when you are likely to launch your DP…
Ana, our DP hopefully in the next 30 to 45 days.
Nithin
Are you DP now ?
No Shaji, but almost there.
Nithin ,
I see that you have been mentioning that for online transactions POA is mandatory .
My existing broker (geojit) has not asked a POA from me , and i am trading online too.
Was surprised to see the POA mandatory when trying to open an account with zerodha .
Surely the POA is very Broad in its terms and needs to be specific .
Thanks
Jatin, the POA is specific and not broad(you can check out our account opening form). If you are giving a delivery slip everytime you trade to Geojit, then no POA is required. But if you are trading online, you must have signed a POA with them, you could probably call them and reconfirm.
Hi Nithin,
A there are evidences of misuse of poa from other houses, and as I do not wish to execute a blank poa in favour of brokerage, Can I use sending Share delivery Form Scanned copy each time I sell through Zerodha for debiting shares from my demat a/c?
Trivendra, with the low brokerage margins we work with, we can’t take the risk of short delivery. (Client sells stock, but fails to deliver). If you are delivering the stock before selling, it is as good as giving a POA. It is a huge operational inconvenience to offer online trading without a POA. Today both NSDL/CDSL, send an instant message as soon as shares are debited from your demat. We have been in business for almost 5 years now, never had an issue with this.
Hi Nitin,
In place of executing poa, If I deliver shares through IDEAS facility (offered by NSDL) of my existing DP, will it suit zerodha. Will I be able to sell through zerodha?
No Trivendra, for now we are doing it only through the POA route.
Hello
If I have 10000 RS valued stocks in my demat (IL&FS will be mapped within two days) account. what will be margin you will allow me trade for intraday.
Senthil
Senthil, you will have to first pledge the stock to get margin. Once pledged, and after deducting the applicable haircut, the rest of the margin is added to your trading. So assuming haircut is 20% ,then Rs 8000 is credited to your account. With 8000 you can trade F&O for upto 2.5 times of this for intraday .
Hello Nithin,
I read through the blogpost and the queries…. Its still bugging me. I understand its a hassle to not have POA when selling the shares from Demat. But is there something that can give some sort of assurance that the account wont be “Baazigared”. Just my fears talking thats all. I do respect what you guys have done at Zerodha, but this one issue still Bugging.
Vyshakh, this is a limited power POA, so you can’t be Baazigared.. 🙂
Unfortunately there is no other way of debiting shares from your demat, when you sell them. It is the same process with every broker offering online trading in India.
Thankyou Nithin,
Could you please tell me what the broker can and cant do under the revised POA policy? As in, what are the limitations?
Could we freeze our own account anytime we want?
Check out page 25 and 26 on this account opening document. We can’t freeze an account unless there is a debit in the account that hasn’t been cleared.
Thankyou Nithin
Hi,
I Forgot my IL&FS login id and password . Can you help me?
can you send an email to [email protected]
For last more than a year I wanted to trade with Zerodha but due to DP issue I have to postpone and trade with other traders.I think you are loosing lot of business due to the Dp Charge,Pledge Charge issues
I shall wait for the inhouse DP before opening my trading accounts of all my family members.
Hi Nitin,
i received welcome kit from IL&FS..
but on client master report they have mentioned POA is not assigned
what does it mean.. m i able to sell my existing demat share seamlessly to exchange through Web browser or NEST TRADER (by placing sell order on (stock) ?? ??
will i received payment from selling of shares by Exchange ?
i’m confuse please explain me ……
Sushil, the POA assignment takes a couple of days from when the demat is opened. If you can send an email to [email protected], he will be able to give a reply.
Hi,
1. Can you confirm about start of our own DP operations?
2, Will the existing Demat with IFSL will be continued or transferred to Zerodha. Do you foresee any charges related to it?
3.What are the monetary benefits to Zerodha clients ?
Thanks
1. Yes, definitely in the next few months.
2. We will have both the options, continue the existing or shift it (free of cost).
3. Having our own demat, will give us better flexibility in offering margin for stock holdings, charging lesser for AMC/pledging charges.
Hi Nithin
Is the following realistically possible?
Zerodha’s clients opting for Zerodha’s Demat Account service do not have to explicitly pledge or un-pledge shares for the purpose of providing margin. As long as there are shares in the demat account, one can enjoy it’s post-haircut margin value by default.
This might make life simpler for all of us if it is feasible.
Thanks for your efforts!
Yep, in the next 6 months for sure. We are in the process of having our own DP, once done, we should be able to offer this.
What if I link my existing Demat A/C to Zerodha Trading A/C and sign a POA with you? Will I be able to sell shares from Demat A/C?
Waman, your current brokerage (with whoever you have a demat with), will not take a POA in the name of a competing brokerage firm. So, it won’t be possible.
I have a saving-demat-trading account with HDFC. I want to link my HDFC demat account with Zerodha for trading in equities. Once linked, I understand that I can only buy from Zerodha and once the equities are send to my demat account I can only sell the same from HDFCsec only.
1. When we sell with IL&FS through Zerodha usually Rs. 15/- are the DP transaction charges . Will the same charges apply with HDFCsec for the equities bought through Zerodha?
2. After opening a trading account with Zerodha, will I be able to buy equities from HDFCsec or not?
3. What will be the AMC for Zerodha trading account only, if I want to use Zerodha web platform, mobile application as well as call n trade option?
4. What would be the charges applicable for transferring funds to the Zerodha trading account and vice cersa?
1. You will have to pay DP charges to HDFC, I think they charge Rs 25 or 0.04% of the transaction whichever higher.
2. Yes, you will be able to buy from both Zerodha and HDFC SEc
3. No AMC for trading account at Zerodha. No charges for web/mobile. Call n trade, we charge an extra Rs 20 per executed order.
4. Transferring into the trading account via the payment gateway has Rs 10 in charges that is paid to the Payment gateway provider, while withdrawing there are no charges.
Most of the times brokers say that POA is necessary for smooth operation and other blah blah. But that is not the case. I think SEBI should more strict with regards to this.
A client can online transfer shares from demat to pool and from pool broker can sell the shares.
Second method is to make client directly sell settle shares from demat. Its not that tough.
I have gone through Zerodha POA. I think it’s quite broad in terms of powers given. POA should be limited and specific.
Nirav, the issue for us as a broker is unless you transfer from demat to pool, we will not be able to let you sell the shares. The reason we can’t is because, you could sell the shares and not end up transferring. Also it is a big operational hassle, what if you want to sell in the middle of the day, you will have to first transfer to the pool, let us know, we update on the front end, and only then you can sell the shares. It is quite inconvenient, ain’t it?
Dear sir
want to open account with you,. how you will reassure me that shares purchased will go to BO and not into pool account. i mean where in the form it is clarified? how to check it?
and also tell any life time AMC for deemat acc.?
shall i wait till you become DP?
Dr, until date we have never kept any shares in our pool account, when you buy stocks and we get delivery of it, it is sent directly to your demat account. I guess any of our clients will vouch about this. There is no such line that is there in the account opening form, not just with us but any other brokerage as well. No life time AMC for demat. Even if you open an NSDL with our partners ILFS, you will be able to transition to ours when we start the DP business free of cost.
dear sir
plz tell you open deemat with CDSL or nsdl. or it can be my choice?
also What is applicable STT FOR ETF trading , that is not shown on your site under pricing and charges heading?
Your demat account will be a NSDL demat account.
Rate of STT for ETF’s is as under:
Purchase: Nil
Sale: 0.001% – paid by seller
We look forward to seeing you trade at Zerodha soon 🙂
ETF TRADING ALLOWED AT YOUR TERMINAL OR NOT
Yes allowed.
When is your own Demat Account is likely to be offered
We are hoping in the next 2 to 3 months.
I just open a trading account with you, and have Demat account with Angel Broking and Motilaloswal. I read above that Zerodha can transfer shares to these accounts but i have to use respective broker to sell shares, please clarify, so that i start proceeding to open Demat account with zerodha.
Yes
Hi Nitin
In case of pledging equity shares for using them a margin in FnO trading:
1) What are the transaction costs for the process of pledging and un-pledging?
2) If I have pledged shares worth 100 Rs and I get margin worth 80 Rs (after haircut) for them and I also have 200 Rs separate cash margin available in my account, how much cash margin and how much collateral margin will be blocked if I take an FnO position which needs a margin amount of 150 Rs. In other words, which kind of margin is used up first, Cash or collateral?
1. Rs 60 per scrip pledged irrespective of the quantity.
2. We will first use the cash margin.
Hi Nithin
Thanks for your quick reply and sorry for spelling your name incorrectly in my last post. I have a couple of follow-up questions here. Hope you can answer them as well.
1) Regarding the cost of Rs 60 per scrip, I read in my zerodha demat account application form, on the page named “Rate Sheet for Zerodha Clients”, it says that Pledge charges are 0.02% of the value of transaction, subject to a minimum of Rs 50 plus Depository charges at actuals.
Is this some other kind of pledge than what we are talking about?
2) Is there a minimum % requirement for the cash component (cash margin vs. post-haircut stock margin) of the margin requirement?
Thanks!
1. Yes, but now it is a fixed Rs 50 + depository charges, which come to Rs 60.
2. There used to be a minimum% requirement, but we have removed that now. But we ask you to keep some kind of margin to ensure that any MTM requirements are met.
As a friend was in a hurry in april to open a zerodha account we went ahead with a franked POA .
On searching we found very shares of companies in a different name sequence which included A , which were thought to be dormant/dead but have revived thanks to their real estate.
Instead of A and B signing the franked poa , it has been signed by A and C …Can one cross the sign of C and countersign the same by A and B ?
Legally any change needs a counter sign by contracting party.
Hi Ved,
Didn’t understand your question very clearly. Do note that there cannot be any modifications/cancellations on a POA. A fresh copy has to be signed in case it is being signed by two different account holders as against the old holders.
I have the trading and demat a/c with ICICI Direct. Due to their high brokerage, I want to shift the trading a/c to Zerodha. I will be trading ONLY in Future/Options and would like to take benefit of having extra margin by pledging the shares I have in ICICI direct DP a/c. Please guide what I need to do?
Can I pledge shares directly from ICICI Direct DP a/c (if yes, what is the process), or, do I need to open another DP a/c and transfer from ICICI DP to that DP?
What is the process of pledging the share for the purpose of increasing the margin for F&O trades? Is this done online or some paper work is involved?
Are there any charges for pledging the shares?
Waiting a reply on this!!
Ajay, if you intend to pledge shares then you will need to open a new demat account with us. For trading F&O you need to open only trading account with us, but if you intend to pledge then both trading and demat.
You cannot pledge the shares directly from your ICICI DP.
Presently, you just need to send an email request to pledge/unpledge, you will soon have an online module for doing the same, but yeah it is online and no paper work involved. One round trip of pledging and unpledging will cost you around Rs 60/scrip including all charges.
Hi Nitin,
I have recently opened a Dmat acct at a mumbai based co-op bank (which is a DP) and while I was looking for a good broker for opening trading acct, I came across Zerodha. I have not yet opened any trading acct for the said Dmat acct. Now, if I open a trading acct with Zerodha, is it possible to link the said Dmat acct and do delivery based trading (both buy n sell) seamlessly? If not is there any way out for doing so? When are you starting DP services?
— Mangesh
Mangesh, if you map the Demat that you have opened with our trading account, you can buy seamlessly but not sell.
If you want a seamless transaction on both buy/sell, you will need to open both demat and trading account with us. For demat we have partnered with ILFS one of the biggest DP service providers in the country.
I understand you are likely to start own DP Services. Can you indicate when ?
Mangesh, this might take a while, it is on our priority list though.
If I open Dmat acct thru you in ILFS, will it be in NSDL or CDSL?
Do I have a choice in this regard?
It will be NSDL, no choice as of now.
At some places, in the comments section, you’ve mentioned that the DP is in NSDL, and at some places you’ve mentioned that the DP is in CDSL.
I was hoping you could clarify on the issue of where the DP is ?
When we started off, we had tie up with ILFS for Demat. At that time we were opening NSDL. We became DP 3 years back with CDSL. Now we offer only CDSL.
Also, the website of zerodha shows the registration of CDSL: IN-DP-100-2015.
Nowhere on your website, NSDL registration is mentioned. If I’ve missed seeing it, then please let me know.
Dear, sir I am from bihar and i have union bank of india account and want to open demat and trading a/c with zerodha .how my a/c link for payin and payout
When opening an account with us, if you send a cancelled cheque leaf of your Union Bank account, it will get mapped to the trading account. We don’t have instant payment gateway with Union Bank, so when you are transferring funds to your trading account, you will have to do it using NEFT/cheque/RTGS, all withdrawals from Zerodha will be done online, so any withdrawal requests you place will be sent to your bank online. Do speak to our sales managers on 080-49132020 for more.
When can we expect dp account whith zerodh
Raj, it will probably take a while.
Nice!!
Hi,
When can we expect DP services from Zerodha? I am not convinced with the process of pledging from DP to Zerodha even in IL&FS to get get intraday equity margins.. which I feel its delayed and not friendly.. My previous broker gave me intraday margins automatically without informing and without any pledge creation charges. So I’m expecting something like this..
Zerodha gonna start DP services anytime soon??
Regards,
Mady
Mady,
We have a bunch of other things that we are working on presently, DP might take a while. But we are working on something where this pledge creation is online and can be instantaneous, will keep you posted on this.
Cheers,
Hi Nitin, Where can i find the List of Approved Shares for Pledge (Margin on Shares)
Kaveri,
In our downloads section, you can click this link
It will be great if it becomes instantaneous! Is it possible to make margins automatic if you provide DP services on your own as I have mentioned above? About charges?
Is it Nithin who is commenting? I doubt it..
Mady,
Yes the best way for this would be if it was instantaneous. Whatever are the charges presently is what ILFS charges for pledging, so yeah if we become our own DP, those charges most likely won’t be applicable.
Yeah, Nithin commenting, why the doubt? 🙂
Sometimes I find it difficult to consult my principal in my college. Im not convinced fully. If this is really you, I feel I should work with your team at desk..
I guess the best way to grow a business is to hear what are the needs of the persons using the services.
Cheers,
Nitin, I have already opened the Trading Account with you, and my D-Mat account is with IL&FS. Now, i understand that you have your own DP Facility. Can i switch over to your DP. Whats the procedure.
In that case, whether my pledged shares for margin trading will continue to be in my DMat Account itself (with lien marking / blocked for margin trading) or here again you will transferring the shares from my D-Mat account to Your Broker Pool Margin DMat Account.
Kaveri,
We still don’t have our own DP, we still are working in partnership with ILFS. We will definitely inform you, in case we start our own DP.
Cheers,
I plan to open a trading cum demat a/c with Zerodha. I already have an existing demat a/c with HDFC Bank. Can I link both demat a/cs to Zerodha and choose at the time of placing an order where I want the shares I have bought for delivery to be credited? Or will it always go to the ILFS demat (Zerodha a/c ) by default?
Ramesh, it will always to ILFS/Zerodha demat account by default. You can’t have multiple demats mapped to 1 trading account with us.
Cheers,
Hi nithin
I have opened trading with u now i would like to open demat account only ..here m not getting only demat application
Shashi,
Here is where you have the demat form and instruction sheet: https://zerodha.com/downloads
Hi Nitin, I have pledged ‘equity shares’ with Zerodha for creation of margin for trading in F&O. I have sent a email to Zerodha, based on which, the pledged shares were transferred from my D-Mat account to Zerodha Pool. I keep adding more shares also to the pool, increase my margin.
Now, at any given point of time, if i want to know what are the details of securities under pledge, how can i verify it online. Is there any option or menu available in the Trading Terminal or Back Office.
thanks
Kaveri,
When you log in to the current backoffice, there is an option called Margin Holdings in the “Account Summary” box. If you click on that, the stocks pledged are shown.
Hello Nithin,
I am having a demat account with HDFCSEC, will I be able to link to Zerodha? If so, will I be able to buy / sell of equity cash (delivery) and intraday seamlessly? Will POA be required? will you charge for the delivery transactions to my existing demat account? Am I being charged for depositing my delivery equities by HDFCSEC also and am I not aware? or is this applicable only to you because you are not having both trading and demat account.
Vijay, if you map your HDFCSEC demat, you will be able to buy which will be seamlessly transferred to your HDFC demat, but you will not be able to sell it through us. HDFC will not let you map that demat to us using POA.
There is no charge for depositing share to the demat, with us or HDFC, the DP transaction charge is applicable only when you sell shares and shares are debited from your demat account. I am sure HDFC will be charging you a DP transaction charge, you can probably find it on the ledger.
Cheers,
Is the issue of not being able to sell via Zerodha applicable for all DPs? I am opening a SBICAP Securities demat account, will I be able to buy AND sell shares via Zerodha trading account?
If you open a demat account with us, you can buy/sell. But if you link your SBI demat, you can buy from us, but you will have to sell through SBI itself.
partha
is there any possibility to link my zerodha trading account with sarekhan dp account? any problem i have to face? when your own dp services will start?
Partha, yes you can link your sharekhan DP with Zerodha trading, courier a copy of your sharekhan client master, and a request letter asking to map your Sharekhan DP to your trading account. The only issue with this is that when you buy shares will be credited to your sharekhan DP, but you would have to sell using your sharekhan trading account.
We are looking to start our DP services this year.
Cheers,
where do i have to put 4th signature (sole holder) on power of attorney form in demat account fill up form
Hi Pawan,
Total of 4 signatures needed on the PoA form:
Page 1 of PoA: 2 signatures.One across the page and one at the end of the page
Page 2 of PoA: 1 signature.Just sign the first box (You’ll see a Name & Signature option)
Page 3 of PoA: 1 signature.Below the table.
i have only two pages of POA
My earlier reply was on an older date, here’s the link to the Poa: https://www.dropbox.com/s/ov6yg0f3xviz19y/ZerodhaTD.pdf?raw=1 You’ll have to use the last few pages of the demat.
I received an email today with subject ‘Update on DP Power of Attorney’. Believe me I had no idea of what it said. I searched for ‘Pool account’ first and was afraid a bit when other sites explained that your broker may take away your ben shares without your knowledge and stuff into the pool account. Then somehow with a different search term I landed here and satisfied with what was said. Looks like this is sorta necessary to give your broker the PoA.
2.) Going through other comments here, you mentioned about some news regarding your own DP next year. When it materializes, I hope you will provide your existing customers a seamless transfer from ILFS to your DP. Having accounts with same broker and DP will be easy.
Sekhar,
While trading online, everytime you sell, we have to debit the shares from your demat account and provide to the exchange. If this has to be done online and seamlessly the POA is required.
We are hoping to have our own DP early next financial year, and yes we will try to keep it as seamless as possible.
So, do you have your own DP now or still usng ILFS?
We have our own DP.
On POA, do I need to do franking or you will do franking? I just signed up today and completed everything online using Adhar but now stuck with physical POA form. Please advise.
Prashant, just sign and courier it to us. No need to frank it.
The form shows the place to be Banglore. While I am not present in Banglore and only sending it to Banglore via courier, am I required to write date and time in the spaces given for them???
do we required to fill Witness Details on POA???
You can have someone witness the PoA, sure.
i have linked my unicon securities demat account while opening Zerodha trading account . Now i want to change to sbicap or ilfs demat account .
Is it possible and how to do it
Regards
Nandini Munuswamy
Courier a copy of your demat client master report of SBI or ILFS along with change request form to our Bangalore address, will be done immediately.
Cheers,
Hello Nithin,
Hope yr body fat % is decreasing ;-),
Does Zerodha has tei-ups with Demat of ICICI also? Why the tie-up is limited to ILF&S only? I have a ICICI Demat acc and want to link it with Zerodha trading acc… will it work seamlessly for both buy and sell (in delivery based trades)
Body fat %, reducing is an uphill task especially with all the yummy Indian food around.. 🙂
We would personally want to tie up with all DP’s including someone like ICICI, but unfortunately most of these brokerages don’t with the fear of losing business/brokerage revenue.
If you link your ICICI, the buy side is seamless, when you buy on T+2 credited to your ICICI demat. But selling would not be possible through us, you would have to do it through an ICICI itself.
I am to open a demat account with the HDFC Bank (my salary account is there) for the purpose of investing in RGESS. Should I open a demat with the HDFC Bank and then link it you or what else you suggest?
I think best you open the demat with us itself. You will not be able to sell your shares if you open demat with HDFC.
Please guide me how to do it. Can you e-mail the details to me?
https://zerodha.com/open-account
Very prompt response! Thanks. I’ll go through it today and will contact you/your rep.
Nitin sir, I had applied for a demat account some days ago,but Icouldn’t complete required process. Is there any process to refund me rs. 300 which I paid online.
Why don’t you speak to your Sales manager and get your account opened? Are you facing any trouble whilst opening the account?
Dear Nitin,
However i am curious to know why Zerodha do not have their own DP rather tie up with ILFS? Do you have any such plans near plans?
Further, i am fed up paying with this yearly AMC funda, at least is that possible to work out an plan with ILFS for lifetime AMC option. Just in case customers like me who are interested i feel we at least should have an option. what do you think?
I feel you must consider my this genuine appeal.
Do share your views
Regards
Venkat
Yep, we should have some good news on this first quarter next year.
Is there any good news regarding this Demat AMC till now, sir?
Not yet vinay. But we are in the process of taking demat live at Zerodha (stopping the partnership with ILFS), once done the AMC should drop.
Now, Is there any life time Demat plan now?
No PB
This seem to be along standing demand, acchhe din kab aayenge????
What are the present AMC charges of ILFS or your other business partners?
We have brought the demat business in-house. The AMC is Rs 300.
Can you drop the AMC once and or all or atleast keep it one time payment like others. doesn’t make sense paying it every month
I meant every Year
That is unlikely Kshitij.
DESPITE REMINDING YOUR DEMAT ACCOUNT SECTION SEVERAL TIMES, MY PROBLEM OF NOT BEEN ABLE TO PURCHASE CASH DELEVERY STOCKS COULD NOT BE SOLVED . EVERYDAY I AM WATCHING MY ZERODHA TRADER AND HARASSED TO SEE STILL IT IS NOT OPENED. CAN I EXPECT AN EARLY SOLUTION FROM YOU PEOPLE NOW SIR ??.
REGARDS
FAZLUR REHMAN
9897484940
Will have someone follow this up immediately.
hi i have submitted form and give cheque for open demat account with IF&s since january but have not got any massage to open the account when will i get message if it open or not and my mobile no is 9825969081
POA can be missused to transfer shares from one account to another? Same fear of movie “Baazigar” .
Amit,
There is no way to be online without a POA, every online broker in the country would require this. I remember the first time I heard about POA in my life was also in Baazigar.. 🙂 .. It is a necessary evil, but as brokers because of our internal policies of no margin funding, not keeping stocks in pool and and etc… We are probably a lot safer than a lot of your other traditional brokers..
Cheers..
Margin on intraday equity are provided or not??
Prithiviraj, yes, leverage is provided for intraday. Check out the margin calculator for more.
Ok, i understand it but lets be on safer side is there any real time alert when share moves from respective demat account.?
Amit, We open NSDL demat accounts for you and you will receive sms from them both when there is a credit or debit from your demat account when it gets debited..
The answer is unclear, there is no use of SMS alert once the shares debited from DMAT account. Just wanted to know whether Zerodha has some plans where it plays with Investors shares?.
No, we don’t play with any investor shares.
It would be really great if you guys can implement an alert feature that can be set by the investor from his A/c dashboard (from web or mobile) to keep track of his trading and getting an alert when the price is expected (which also the investor/trader puts on their a/c.
Do check with Robinhood app (its for US) similar to Zerodha. They have this feature for traders as an option within the dashboard.
Please do check this, it’ll be really awesome.
Working on it. 🙂
POA Charges please??
Sorry Kinjhoh had missed your post..
The charge is Rs 12.5/debit irrespective of the number of shares..
Rs 12.5= Rs 8 + Rs 4.5(NSDL charges)
That means for each time I sell I have to pay 12.5 rupees along with brokerage?
This charge is levied only when you sell from your demat account. So, if you buy a stock, hold it for a few days and then sell, it’s charged. The charge is on a per day basis. So, if you sell let’s say 100 stocks of Reliance in the morning and 100 more in the afternoon, only once are you charged the DP charges.
So that means every time when we sell our holding shares from demat account, it charges 20 + poa charges(i.e. 12.5) or just 20.
Hey Siddanth,
When you sell shares, you will not be charged brokerage. There is no charged called POA charge.
You will be charged Rs 13.5 + 18% GST per scrip per day along with the exchange transaction charges, STT & Stamp duty. Check out this page to know more – https://zerodha.com/charges
Is there any POA Charges with Zerodha? If yes, how much need to pay?
No POA charges..
Sir, I have been opened demate and trading account in zerodha though online. After a purchase of shares in a delivery base, the shares are now shown in my holdings in very next day. I contacted by phone to support zerodha. Mr. Ravi Kumar attended. I asked him my above query with him. He intimated me that I have to send POA for selling shares. But before the purchase of delivery shares nobody your staff guided me to that I have to first send POA. Please issue necessary directions to concerned team show my shares in my holding. I will send my POA shortly by courier. Examine please.
Hey Shreedhar, the PoA is absolutely necessary to sell shares from your holdings. No way to sell through our platform until it is executed. You’ll have received an email right after completing the account opening process to send the PoA which also states you won’t be able to sell without PoA.
Yes…absolutely correct.I have opened a Zerodha Demat account few days back even I have received to send physical copy signed POA and ECN.
What to do with the space for franking in POA
We’ll get the franking done. You can leave it blank.
what to write in ” Dated at Bangalore on this_________________________________________day of__________________________________” and in witness section?
I also had the same query. I was told to leave those also blank. But is it legiti? I’m from Chennai. I’ve already sent my POA. I
Hello matti sir.. I want to close my old account and open new account.. Kindly tell me the procedure for closing old account
Plzzz give me back share
If you have bought a stock and not submitted your PoA, you still own the share. You can see it on Console.
i have a new account sir if i send poa form can you sell my shares without my consent? if it is limited poa where is it mentioned in the form that we download?
Sir I hv opened the account onsign and all the esign verification done. I hv downloaded the documents …shud we send all the documents or only power of attorney form only…Ur client is not responding nor the support n service of zerodha. I also didn’t get any email about completion of account opening process.help me sir
Same happened to me also, worst service by zerodha, even i didnot get any information, i did not get any mail regarding POA after account opening, i sent POA also now, still my share/money is not reflicting in my holdings
How many rupees of fraking we have to do…?
Hey Vishal, we’ll get the franking done for you.
Hi, Kindly confirm whether we need to fill the Witness box in Poa or leave it blank
Hi,
Did someone respond to this query? Even I have the same question. Should we fill the witness box in poa?
Hi,
As per my understanding, the form is pre-filled if you have downloaded it while finishing the online sign up process. All you have to do is sign the boxes labeled ‘F-13’ & ‘F-14’ at the bottom right, and send the form on the provided address.
refer to this link https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-fill-up-the-poa-form
Happy Trading!
Team Zerodha, would appreciate if someone could just confirm the same once, just to be sure. Thanks!
The witness box is empty. So we should fill it or leave it empty? and courier only the mentioned document.
You can get it witnessed by someone. If you aren’t able to, we can handle this for you.
Sir will send my poa..
same thing happen to me also, they also didn’t do any thing to there customer.
please zerodha team please lock into my mater. customer support system not up to the mark ,
i send them mail several times the dont respond .
But can’t we just sign the godforsaken POA and email it to you?
I’m afraid not. We need the physical document which we then get franked and process.
Poa ka from bhejiye koriyar karna he
The PoA will already have been emailed to you. If you can’t find the email, please login on signup.zerodha.com and download the PoA.
Please give me Address to send POA Documents?where to send signed POA documents?
Jenith, check out our contact page: zerodha.com/contact
The head office address is mentioned for all mail correspondence.
Sir, I have been opened demate and trading account in zerodha though online. After a purchase of shares in a delivery base, the shares are now shown in my holdings in very next day
Hey Rajdeep, this will be because you’ll not have sent your PoA for the demat account. Once we receive and process your PoA, you’ll see the holdings on the trading platform. In the meanwhile, you can see the holdings on Console – the backoffice.
Hi Mr Nithin,
I really liked services from Zerodha. However, I am just wondering when you would be able to reflect correct avg price of a stock in case of transferred shares/ shares got from demerger etc. I have been writing to Zerodha support for a long time but everytime they write that they will do it once their new back office gets operational. Could you please provide estimated time when I will be able to see the correct avg prices of such type of shares in my portfolio ?
Hey Abhishek, this should be fixed soon with the new Q. The current platform is a vendor platform and has some issues.
Is any stamp required on POA while sending?
No Chirag.
What about franking the Power Of Attorney ?
We’ll get that done for you.
If the power of attorney is required to sell online, then you can use this power of attorney to sell the shares with my Demat account without my knowledge
Can you misuse the power of attorney
No Ajay, this is a limited PoA allowing us to sell only against debits on your account.
Ok sir
For how many days the poa remains valid.?
I have opened the account on your trust. And I hope you will live up to our trust
The PoA is valid until such time as you revoke it, Ajay.
can I sign a time-bound poa, with a valid till date on it?
Hey Aman, that wouldn’t be possible. In any case, this PoA is revocable and can be revoked at any time.
How is the POA revocalble at any point of time in future after once signed and send to your head office address ??
You can send us a written letter to revoke your PoA whenever required.
Do i have to send only POA or even the other forms
Is it possible that you can use poa to withdraw money from my linked saving bank account zerodha.
on zerodha Poa why have you mentioned this clause
I/We also undertake to pay such demat charges/fees and such other charges incurred by Zerodha under this Power of Attorney and
that I/We further authorise Zerodha to debit my/our account with Zerodha with the said charges as and when the same becomes due
for payment and I/we hereby undertake to pay the same immediately on demand made by Zerodha. All charges have been mentioned
in the Tariff sheet in the application form.
To validate on my/our behalf any such instruction so given to the Depository Participant(s), in written/physical or other form as may
be required by the concerned Depository Participant.
i think this is not req. for the same purpose which sir Nithin Kamath have mentioned above.
Sumit, this PoA in no way gives us any power to debit your linked bank account. Only your demat account can be debited.
Does your POA clauses and T&C by any means allow Zerodha to SELL my CNC shares bought on Zerodha platform without my knowledge and without my SELL button hits on Zerodha Kite platform ?? Does Zerodha by any means use customer’s signed POA’s to maintain it’s own margin and account profitability by SELLING client’s CNC Shares without it’s client’s knowledge ??
The PoA is used to execute your sell trades, or to square off stocks in case of non-repayment of trading dues, like margin shortfall in case you’ve pledged stock and the position goes against you.
Why POA is required for sell trades, pledged shares or shortfall in margin? It’s not my money, you can recover.
i have a new account if i send poa you can sell shares without my consent? is it right?
Hii nitin sir, is it possible to do offline transaction in zerodha demat account means while taking delivery i can fill delivery instruction slip to sell my shares debit my share to exchanges with zerodha.
Hi Prakash, while this is possible theoretically, it isn’t really practical for an online broker like ourselves, so we don’t allow selling of shares on our online platforms without a PoA on the demat account and there is no way to place a sell order without a PoA in place.
Then why is Zerodha referring the same as “Voluntary” and not “Mandatory” ?
I have the same question. please answer
That is because this is a voluntary document, in the sense that an account can technically be operated without this. Hence, SEBI labels this as a voluntary document. However, with an online broker like ourselves, we would be unable to render services without a POA as the selling of stocks wouldn’t be possible in a practical manner on our online platform.
Sir,
I was asking that there is also to fill the POA and ECN form or just sign and send the office.
Sir zerodha have which type poa ?
Sir can I fill nomination details in POA ??
There’s a separate nomination form along with the PoA. You can indeed fill this and send it to us.
i have already sent POA raised ticket jj4047 its been 3 days no holdings were updated i need to sell them kindly update the same .no reply from you people ,worst service by zerodha connectivity issues and all what not,even though i joined zerodha its my fate .i have shared courier details which was clearly showing poa has been delivered with stamp and signature do needful ,will soon get out of zerodha to not become zero
Hindi lengvese
Hi sir,
I want to send POA pls let me know how much amount of frankin is to be done on PoA. And apart from PoA is there anything else I have to send?
We’ll get the franking done for you. YOu just need to send the PoA.
Sir I have been Opened demate and trading account in zerodha though online please help me
Hi sir, is there any new way for sending POA online.
I’m afraid not.
Cranking is require on POA. HOW MUCH AMOUNT OF FRANKING SHOULD DONE
Chaitali,
We will do the franking of the PoA document for you. You just need to send us the signed PoA document to our HO.
Hey Chaitali, we’ll take care of the franking. You don’t have to do anything.
Hi!
Is it just the signature to be put on POA document?
Thank you!
Yes.
Hi Nithin I have requested zerodha customer care to revoke my POA and change it e-DIS but they didn’t allow.
HI, i am beginner. i want to understand, that if i bought shares today, it will show T1 position under Holdings for more than 2 working days at times. I have noticed GTT for target and stop loss is not allowed till the T1 position disappears. Am i right ? if i wish to exit with small profits and my buy is not yet complete but i want sell to book profit , will POA help here?
Hey Swapnali, you can place GTT OCO sell orders for T1 and T2 holdings i.e. for stocks that are yet to be settled in your demat account. POA should be fine for easy execution in this case.
I heard that Zerodha did not put the share in Demat and rather keep shares in pool. Is it true?
How do I make sure my investment in equity is in Demat and not pool. ?
Of course not, we never keep shares in the pool. When you buy a stock, as soon as stock hits your demat you get a message from CDSL(our depository). You can login to CDSL and double check if stocks are in your demat or pool.
Today found that not all shares were transferred to demat account. Have sent a mail to support. Waiting for their reply.
The settlement cycle in India is T+2 which means shares will hit your demat account 2 days after your purchase. Till such time they’ll reflect under T1 holdings. So if you’ve bought stock in the last 2 days, they won’t reflect in holdings yet. Yesterday’s purchase will show in holdings tomorrow and day before yesterday’s by eod.
I want to knoe what are the documents to be submitted with Demat POA
Just the duly signed PoA will do.
The PoA form has 2 Witness, Do I need to send witness details or it will taken care at back-office processing?
Either will do, Jayant.
Hey Zerodha, I have really liked ur service, I had opened online. Recently my frnd opened his account online and he received mail regarding POA, as he saw it today, he wasn’t able to send the hard copy still, Can he trade in options tmrw without POA..?? Or we have to trade after POA process itself..?? Pls reply
Sorry I had opened offline, so I had already signed it. My frnd opened online, does he needs to submit POA and then start trading..?? Or we can trade in options without POA for tmrw..??
Hey Shridhar, you can place options trades without the PoA. PoA is only required to sell shares from the demat account.
hi sir,
i received your file but i could open this file so please sent me anthoer file so i have open and take print and sent as well very early
thanks
jatin shah
Poa wat f13 f14 ver
In short period of time you have achieved great success but team should also maintain that success when you have grown in large.
Please note i have send Speed Post on 28.12 wide POD details as EM897067225IN but till date i.e. 12.01 my POA status is not updated, in meanwhile i have transfer my holding to new account but the same is not visible as my holding is stuck up with POA process.
Entire POA system need to fix so that traders can trade effectively.
Your prompt account opening was USP but at this time i am facing hurdle, please resolve ASAP, hope to receive Positive feedback from your end.
client ID is ZH0981
Regards,
Jigar
HOW I CAN GET POA?
You’ll receive an email with the doc as soon as the sign-up flow is complete.
I had received your poa with my email but file is not opening because file not supported or not opened. I had many conversation with your call center members but didn’t get help. So how can i get poa document and sign it to send you. Now what can i do.
Hi i have received confirmation from your support team that poa is not require to buy shares by trusting him i went ahead and bought some share as delivery base. Next day I am not able to see my holding or position of the stock. When I called again support team says poa require to even see my holding. And does selling or pledging I’ll require my confirmation.
Hey Bhavik, while buying shares doesn’t require a PoA, in order to sell it, you’ll require the PoA to be in place. As such, since these shares cannot be sold, they aren’t shown on the platform.
I am also new in this field but i guess if you had choosen order type as MIC instead of CNC then this problem can happen.
I ve opened my. Account with zerodha…Do I ve to sign poa for trading in futures intraday as I do square off during same day closing …
Hey Deepak,
The POA isn’t mandatory if you trade derivatives. However, we recommend you to send the POA because in case you make delivery based trades, you will not be able to see these shares or even sell them without the POA.
Account open nathi thatu
DEAR SIR
SUB- REGARDING MY POA UPDATE .
YOUR OFFICE AT BANGALORE HAVE RECEIVED ALL MY DOCUMENTS ON 04TH NOVEMEBR BUT THEY HAVENOT UPDATED THE POA.HOW LONG IT TAKES TO UPDATE THE POA ?THEY HAVE TAKEN IT OVER 40DAYS .DO YOU HAVE ANY IDEA ? WHAT THEY ARE DOING ON DUTY ? YOU ARE A GREAT LEADER FOR THE COUNTRY BUT INEFFICIENT PEOPLE ARE CURSE FOR THE ORGANIZATION .HOPE U UNDERSTAND . CAN I DO SELLING ON MONDAY MORNING ? PLZ UPDATE IT BY 15TH DECEMBER 2018 ;SATURDAY POSITIVELY . MARKET IS VOLATILE AND IT IS WIPING AWAY MY MONEY FOR YOURTEAM’S NEGLEGENCE OF DUTY .YOUR ORGANIZATION HAVE VIOLATED CORPORATE RULE AND Securities and Exchange Board of India (Sebi) REGULATIONS BY DELAYING THE UPDATION PROCESS OVER A MONTH . ALL THE RECORDS OF THE CALLS REGARDING TRADING PLATEFORM AND DOCUMENTS RECEVING PROCES ARE PROOF ALONG WITH RECEIPT . I HOPE YOUR TEAM UNDERSTANDS THE LEVEL OF RESPONSIBILITY THEY HAVE TOWARDS THE HONOUR OF YOUR ORGANIZATION AND BRAND VALUE. UPDATE IT IMMEDIATELY WITHOUT ANY FURTHER DELAY .
YOUR CUSTOMER
sir till now ididnt send the POA but i buy the share in wipro throgh the login but now its not showing any shares in my account.may i know the reason.regarding this issue when i am calling to customer care its asking zip password what is the password.could you explain detail sir..thank u sir
CN5088 my acavut vold
What will be cost of franking on POA as per stamp duty of Maharashtra? Who will bear the cost? Specific answer please.
We get the Franking done in Bangalore.
Dear Matti,
Understood the location. What will be the charge on me?
There’s no charge for you here.
Thanks Matti for the info. That was a great help.
Thanks
My POA form is deleted . Can I get a new POA PDF form. Plz help me. How?
You can log into signup.zerodha.com and download the PoA again.
hello sir i have signup my account in zerodha by equity on the date of 20th june 2019 and aslo the form has been approved but from that day it stills shows that (waiting for the account to activate)how much is it gonna take for the activation kindly reply
Once you esign your application form, provided all documents are in order, your account should be open in two working days.
ANY MISUSE OF POA?
होल्डिंग में शेयर को दिखाना और शेयर को शेर करने ओप्सन
I send my POA 26th augest by courriar comapny DTDC how can i know my courriar recived zerodha co. Can i get any msg or email from zerodha
You’ll receive an email from us once we receive it.
How i get poa so i wilp send it to u
Once you e-sign your forms, you can download it from the same page. Alternatively, it’ll also be emailed to you.
Sir
Why zerodha customer care number is not giving proper service.
Trying to contact zerodha customer care number since 4 days but failed all the time.
I didnt get response from zerodha when called on working day from 11 am to 4 pm.
Hi Sunil, sorry to hear that. Our number is up and running. What is the message you heard when you called us?
Dear Sir
Please solve It is mandatory for a government employee to obtain departmental approval before opening an account in the stock market
You will have to check this with your employer.