POA – Power of Attorney for your Demat account

November 8, 2012

Traders,

Demat Account required POA

Demat Account requires POA.

Each one of you when opening a demat account with an online broker would have had to sign a POA (Power of Attorney). Sounds like a very serious document and hence arises a lot of questions from investors on why exactly you are signing this piece of document. My first recall of the acronym POA was from the movie Baazigar, where Shah Rukh Khan and the villain both at various times in the movie use it to transfer all assets into their name. I will write down in this blog what a POA is, what can be done with it and what are its various uses.

When you buy shares, be it in an online or offline account, the shares are automatically transferred to your demat account, you don’t need a POA to do this.

When you sell shares or want to pledge them, that is when the shares are going out of your demat account, this is when the POA is required if it has to be done online.

Traditionally (offline method), you would have to send the delivery instruction slip asking to debit the shares from your demat and send it to the brokers office. Once the slip is received at the broker, he would debit your demat account. Some of the issues with this method were: Costlier (slips had to be physically delivered and hence the courier/transport cost), Risk of Auction (if the slip doesn’t reach in the stipulated time, risk of auction penalty) and generally more cumbersome.

With the advent of online broking the above method was no more viable. POA was introduced for smooth operation of the demat account. With the power of the POA, everytime you sell shares the broker uses it to debit the shares from your demat account and provide it to the exchange. POA is also used to debit shares from your demat account when you intend to pledge them to get collateral margin for trading futures and options. Find following a brief about what a POA is and why it is required:

What is a POA?

Power of Attorney (POA) is a legal document giving legal authority to another person to operate your account (in this case the demat account) as per the instructions contained.

Is a POA compulsory?

No, it’s not compulsory, but required for smooth operation of demat account. Remember it is required only for the demat account.

Different types of POA?

Specific/Limited and General POA. Specific POA states the limited range of powers of the POA whereas General POA is generic. The POA given to Zerodha is specific and mentions the various powers on the POA. Ensure that when signing the POA, it is only in the name of a SEBI registered stock broker and no one else.

Use of POA?

While trading futures and options or intraday equity trading, there is no requirement of the POA. But whenever you sell shares from your demat account or want to pledge them for getting margin for trading F&O, the POA is used to debit the shares from your demat account. This ensures that the entire process is online and less cumbersome.

POA, though not a mandatory document to be signed, is required for smooth operation of your demat account. Hopefully this clarifies your doubts about POA.

Happy Trading,

Founder & CEO @ Zerodha


Post a comment




1,297 comments
  1. Vick says:

    My parents had shares without any nominee, now passed away. My other siblings are outside India & can’t visit, hence they want to give PoA in my favor stating that I can operate parents demat account & transfer all shares to my new Demat account. Can the siblings give PoA in my favor, I submit it to Zerodha along with all reqd. bonds / docs & execute / sign to do all the needful?

  2. kvmurty says:

    Dear sir,
    In one cyber conclave , the point discussed was with regard to training of client to acquire skills to trade. Should a client require skills to carry on trading. My point was one should have skills for better performance. It cannot be mandatory as it is not an assignment. However the organization has taken it as my concurrence to get trained and listed my name for training. I told them I and not interested in training. They had shown as negative balance and sold my shares based on POA strength and realized the amount. This they had carried out in spite of my objection.
    My point is the whole transaction has nothing to do with trading in shares for which I was registered and there was a poa to take care of transactions through ledger.. I had refused to take training. I also told them before I go for ant training, i must be capable of taking the course understand. I must have the infrastructure. I must be willing to take up. How can I handle this. Fundamentally this is not trading.

  3. Singh says:

    When DDPI clearly states that it is also for margin trading funding then why is it necessary to demand POA along with DDPI? Only DDPI must be enough.

  4. Shashikant Dawkhar says:

    Hello,

    I have sent the necessary documents via speedpost to activate the “POA”. I got SMS on mobile stating that documents are received by Zerodha team. But its been a week now and still POA is not activated. May I know how much time Zerodha team will take to activate the POA ?

    Thanks and Regards,
    Shashikant

    • Shubham says:

      Hey Shashikant, we’re sorry to hear this. Please create a ticket at support.zerodha.com so that our team can have this checked and assist.

  5. Savio says:

    While sending POA do i need to do franking or just sign fill details and send ?

  6. Manish naiy says:

    Now instead of POA form do we need to send demat debit pledge instruction

  7. kokilamani says:

    i want open a partnership firm account both trading and demat.
    i need poa also.

  8. Dhanashri says:

    I want to cancel the POA. What is the process?

  9. Please Mera Kaun delete kar dijiye please deactivate kar dijiye says:

    Delete my account please demat account please tell request

  10. Rakesh Gadde says:

    POA has 24 Points and it is giving a Complete Power to Attorney to maintain the Users Zerodha Account. But You should only ask POA for a single purpose which is to ByPass Sell Authorization using CDSL TPIN. All rest Powers should be in the hands of Users.

  11. kapil says:

    Where Can I find the address to be given on POA.
    I got an error that my address is not matching.

  12. Karthik K says:

    I have sent the POA document but you people rejected stating that Signature mismatch. I am sure that my signature is correct and I don’t find anything wrong. I don’t understand, how people are you telling my signature mismatched?. I created a support ticket, but a long thread is going on without proper solution. I think Zerodha has ZERO knowledge support team. I can’t send the POA documents again and again. It’s a waste of time and money. @Nithin_Kamath Sir, Please do the needful.

  13. Mustaque Alam says:

    Hi ,
    I have send the POA documents by courier, How I will know that my Zerodha account is mapped with POA now.

    Regard

  14. Palomi says:

    I sent the signed POA document to zerodha. I didn’t frank the document, just signed and entered the information required. I got message from zerodha that rectification is required and details sent on email. I didn’t receive any details on my registered email.

  15. suresh says:

    Dear Sir

    i have received an email from CDSL as below

    Dear

    your demat accout number xxxxxxxxxxxxxxxxx
    this is to inform you that following details are modified /updated in the aforesaid demat account held iwht depository participant ZERODHA BROKING LIMITED (DP ID : XXXXX)

    MODIFIED FILED DETAILS OLD VALUE NEW VALUE

    IF THE CHANGES HAS NOT BE INITIATED BY YOU PLEASE CONTACT YOUR DEPOSITORY PARTICIPANT (DP) IMMEDIATELY
    IN CASE DP IS NOT RESPONDING OR PROVIDES UNSATISFACTORY REPLIES , YOU ARE REQEUSTED TO REGISTER OUR COMPLAINT AGAINST DP AT CDSL EMAIL ID

    PLEASE SUPPORT ME TO OVER COME THIS ISSUES

  16. MANGESH BRID says:

    How many rupees of fraking we have to do…?

  17. Jitendra K D says:

    at which address i should send POA form

  18. Dinesh says:

    I have opened account with zerodha. Please advice of POA required to be sent or its no more required

    Thanks, Rgds

  19. chander says:

    Please reply ASAP. Thanks, Regards.

  20. chander says:

    I intend to open an account, I will be buying shares, but not selling them. I am a long term investor. Do I still need to submit a POA now? Or, will submitting a POA when the time to sell comes, do?

  21. Gokul Turankar says:

    When POA revokation become online ? I want revock my POA from zerodha…. Please guide us for further process….

  22. Manmeet says:

    Greetings of the day team Zerodha,

    Today morning I had gotten a mail from CDSL i.e, ‘Details Modified Of Demat Account In CDAS on 15-JAN-21.’
    Could someone make me clear about it.

    Best Regards
    Manmeet

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  37. ravi kumar says:

    my POA was revoked and they send CMR copy, but zerodha allowing to sell the stocks without asking the tpin. so what have to do

  38. ravi kumar says:

    my POA was revoked and they send CMR copy, but zerodha allowing to sell the stocks without asking the tpin. is this cheating or not

  39. Prathamesh says:

    How can I check whether my POA is active or not ?

  40. Jay says:

    Hello,

    I want to revoke the PoA that I had given to Zerodha earlier as I can see people in Zerodha are able to sell stocks without PoA. Could you please guide with the process on how to revoke it. Also please let me know if I revoke the PoA, what would be the new process to sell the stocks in Zerodha. Please don’t misunderstand me, that I am in mistrust with Zerodha the trading platform I love the most and it is best I have ever come across in decades long trading career. i just want to revoke PoA cause I see people are able to do it with CDSL pin. Please guide me on the whole process.

    • Matti says:

      Hey Jay, you can indeed revoke your PoA. In order to do so, please fill this form and courier it over to us. This process is offline for now and takes up to 5 days after we receive the letter. We’re working on making it online, but that would require some time.

  41. Jagdish says:

    I already have a saving account with IDFC First bank and today I have opened 3 in 1 account with Zerodha. At the end of the process, I have received a message saying “IMPORTANT – Physical Documents required – please print and courier to us within the next 7 days” whereas, the email which I have received says “A copy of signed document is attached only for your reference purpose and is also shared with Zerodha. This document is not required to be printed for any purpose”.

    In view of above, can you please advise on PRIORITY on whether I will have to send that documents through courier or no need as per email received at my end and also as responded to query raised by Gaurav which states as below :

    Hey Gaurav, these documents are a thing of the past, no longer required. 🙂

    Thanks in advance, waiting for your quick response.

  42. Gaurav says:

    I recently opened equity + commodity trading account online. The process was smooth and my account activated within 2 business days. So, I am good to trade in equity and commodity now. However, I have not received any email from Zerodha for submitting PoA or ECN forms. So, do I still need to submit them or the process has changed recently? Apparently, I can still download PoA from Zerodha download link from the help section, however, there is no download link for download ECN form. Please guide!

  43. Amit Rathi says:

    may i revoke the POA online (without sending a hard copy of application) ?

  44. Ajay Thotlani says:

    As you mentioned that POA is not compulsory but required for smooth operations. Can you clarify if I do not give POA then what is the process for selling share in Zerodha. How would the broker get the authority to debit my demat account.

    Also, If I have already given POA and I want to withdraw the same, is it possible.

    My concerns are arising from the Karvy Incident and need reassurance with full clarity.

  45. Prabhav Maheshwari says:

    Hi Sir,
    Actually I wanted to avail of the ‘Securities Lending and Borrowing’ option offered by NSE. So I raised a ticket and got a prompt reply from Mr. Giri Udupa.
    He sent me a POA, that needed to be filled and sent to the Bangalore HO or Zerodha.
    But he also mentioned that I should not write anything myself, and just do the signature (or that’s probably how I interpreted it).
    So please guide regarding the same.
    Do I not need to fill in any other detail, as in not even my Name etc. and just sign the POA and get it couriered?
    Regards,
    Prabhav

  46. Rahul Biswas says:

    Can I buy IPO if ecn and poa are not done yet?

  47. k. nagatejaswani says:

    hello, I am unable to sell my stocks from one week … didn’t get the solution for this I used many options to sell but my stocks are not sealed …. facing too much problem … anyone can tell what is the solution for this

  48. Usha says:

    I opened account online. do i need POA to submit than how. during the application process, there was no space to fill the nomination. so how will i add the same into my account

  49. Thasneem says:

    Is there any time duration to send POA to the zerodha head office after openning account through online?

  50. Mr. DURGESH NARKAR says:

    Hi,
    I have opened an account online but after login, I am not able to see the Link to download Demat POA Form and commodity ECN form.
    Only getting the link for the nomination form.
    so how can I courier the two form?

  51. madhuri says:

    i just initiated zerodha 3-in-1 account opening.
    See its risky to sign the POA in the current format after karvy incident.
    i do not want to use margin trading, Equity Derivatives, Currency Derivatives, Interest Rates Derivatives, forwards, futures, swaps and options etc. while opening account also i opted only Equity.
    Can I strike-off any clauses in the POA related to certain services and facilities that are not needed by me?

  52. Tanish Gupta says:

    Sir First a fall when i call either to support or to my sales manager none of them answers my call one responses for only rating and other not even bother to answer me anytime so sort out this at first please and 2nd i did not received any email till now for any POA form so kindly sent it to me .

    • Matti says:

      Hey Tanish. you no longer need to send a PoA because you can now sell your stocks by giving consent online, which you would have done at the time of account opening. Read more here.

  53. Sanjay says:

    I wanted to fill POA form. But by mistake I have remain to download from when I completing stages of Dmat Account opening on line. What can I do now? please give suggestion.

  54. Sumit Sarkar says:

    i opened an account online.Will i need to send a seperate hardcopy of poa to the head office?

  55. Alice says:

    So I cannot buy options and futures lot hold for few days and then sell it? eg buy 1100 MGL future on 18th Dec and then sell the same on 24th Dec?

    Do I still have to send the POA to execute the above

  56. Loka says:

    Do I need to send the identity proofs of the nominees along with PoA?

  57. sobha says:

    how do I know my PoA status

  58. Paramesh says:

    Dear Zorodha Client Advisors

    After long research online about where to open Demeat account, I concluded to open with Zerodha for their excellent client service attitude, Therefore few days ago I just opened Demat account with zerodha. From the recent development of Karvy Scam on misuse of power of attorney (POA) of their clients, is scared me to sign on POA & send to Zerodha. Kindly can anyone guide honestly what is an alternative to POA, in order to safeguard my investments and also it will be beneficial to other peoples investments.

    Thanks

    Reference: https://timesofindia.indiatimes.com/blogs/viewpoint/a-scandal-that-was-just-waiting-to-happen/

  59. Ajay Pratap says:

    After Karvy fraud I am worried about my stocks and I decided to cancel POA (Power of Attorney).
    Please suggest me how can I cancel POA. We never know when these kind of fraud businessman will f**k your money. I can trust any more. In case POA will not cancel I will close my demat with Zerodha and would like to go with
    trusted bank. We always greedy just because of some small profit.
    Guys shift your demat account with trusted bank or cancel your POA as soon as possible if you wan to safe your money.

    Best of luck investors and keep safe your money.

  60. Sailesh Singh says:

    Recent Karvy case scared me giving POA to stock broker … I have created an account in zerodha but not submitted POA yet . As per below link there is ‘limited-purpose POA’ which gives limited access to stock broker ,

    https://www.moneycontrol.com/news/business/personal-finance/karvy-case-how-you-can-safeguard-your-holdings-from-brokers-shenanigans-4673331.html

    Would you provide the ‘limited-purpose POA’ or ‘General POA’ ?

    • Matti says:

      Hi Sailesh. The PoA you give to Zerodha is a limited-purpose-POA. This is explained in the ‘Different types of POA?’ section in the above article.

  61. bushra shariq says:

    As POA is asked by mail again and again i send it a week before still i didnt got any mail that zerodha got my courier as courier company is showing delivery is around 3 days before plz check and update me

    • Lindo says:

      Hi Bushra,

      The POA is activated last night, you will no longer get reminders for the same. You will now be able to see/sell and shares you may have acquired in your Demat account.

  62. SRI SAI VENKAT AKKINENI says:

    Hi,
    I got a mail mentioning that PoA was rejected as F17 sign is missing. I didn’t opt for any nomination and its no where mentioned that F17 is compulsory. Please look into this.

    • Matti says:

      Hi Sai. Your PoA has been processed. Only the nomination form has been rejected. You can ignore this if you don’t want to nominate anyone.

  63. Bettappa Rajolli says:

    Its better to provide the PoA document link somewhere in this link… otherwise we need to search that

    • Matti says:

      In order to avoid rejections, we email a pre-filled PoA to you when you finish the online account opening process. This same pre-filled document is also available on signup.zerodha.com where you can login at any time after registering to open an account with a mobile OTP. Again, this is done to reduce the chances of the PoA being rejected once we receive it.

  64. DEVA says:

    CAN I SEND SCAN COPY OF POA FIRST AND THEN HARD COPY,,SO THAT ACCOUNT IS ACTIVATED SOON.

  65. Vivek Dadheech says:

    Hi Team,

    I have submitted POA on 30th Oct, 2019 in your Baner (Pune) office. But I am still getting an email that POA is not received.

  66. Abhinav says:

    Hi Nithin,

    Although you have claimed that PoA is not for buying shares, the PoA application indicates the contrary. Why is there a mention about buying shares in the PoA?

    “And Whereas I/we am/are desirous to *buy* and sell securities through Zerodha Broking Limited (hereinafter referred to as “Zerodha’’), a body corporate registered under the Companies Act of 2013 under CIN: U65929KA2018PLC116815,

    Whereas In the course of availing the services and for meeting the settlement obligation thereof on the Exchanges, I/We do hereby nominate, constitute and appoint Zerodha Broking Limited (Member Broker), hereinafter referred to as “Zerodha” acting through their”

    The implication of the above agreement is that the services I avail myself of are buying and selling securities. Buying should not be mentioned in the PoA.

    Further, most of the statements in the PoA agreement are nothing specific to selling shares. It’s a generic agreement for both buying and selling shares. For example, see point 20.

    “To debit my Trading account towards trade related fees or charges payable to Zerodha or a third party service provider or to any of the affiliates/subsidiaries of Zerodha by virtue of I/We using/subscribing to any of the facilities/service provided either by Zerodha or through a third party service provider or by any other security or financial instrument on behalf of me/us through Zerodha or any third party. To bind ourselves with respect to any instruction given by first holder or any other holder to Zerodha.”

    I didn’t receive a satisfactory redressal from your sales representative or your customer care. I expect an immediate redressal here. It’s been a week since I signed up for zerodha and I haven’t traded due to the misleading PoA agreement.

  67. Padmavathi M N says:

    I sent POA along with Commodity activation form through the courier ten days ago, till now no reply nor i am able to sell my holdings. worst ever demat service i seen here. Even to call there is no direct connections. so many hurdles or hassles, please give right number to speak with customer care.

  68. Shivam Dudhwewala says:

    Sir,

    I a recent account holder of Zerodha bearing id EH5978. As per the rules, I have posted my POA & ECN form duly signed by me at your proper address through Registered Post bearing no. RW148317166IN and the same was delivered to you on 05.11.19 which is evident from the postal track report obtained from the Official Website of India Post.
    Till date my POA has not been updated in my account and I am even getting reminder mails to forward my POA though my POA has been already delivered to you.

    I am suffering loss in my trade due to the said issue.

    Seeking co-operation from your end to look into the said matter and update my POA on early basis without any delay.

  69. Jogendra Debbarma says:

    Please Update my PoA. DTDC Courier track id is V57333367 that I have sent PoA on 30th October 2019.

  70. Jogendra Debbarma says:

    Dear Zerodha POA Management Team,
    Recently, I have opened DEMAT account with ZERODHA. and POA form with signed has been sent to Zerodha Head office by DTDC courier on 30th Oct, 2019. DTDC courier track shown delivery successful. Till date, I could not receive email from zerodha office that my POA has been updated. I could not understand whether my POA is updated or not ??. I would like to buy some stocks as CNC and want to sell stocks after a couple of week.

  71. Anand says:

    Hi,

    I selled my share ( LIC Housing Fin) , but amt not credited in to my wallet. Why amt not credited in to wallet??
    I have not signed POA and sent it. IS this the reason ??

  72. Vishal Kumar says:

    If I don now want to use “SELL” orders, Is PoA still mandatory ?

  73. ravi kumar busi says:

    Hai sir,

    Good morning,

    My name is Ravi kumar, I have recently opened Zerodha account in Online. i will send the document by physically or not.If physically send signatures are required please tell me.

  74. Raju jadhav says:

    Plz update my poa urgently i have alrrady sent it. Courier showing it is delivered on 16 Dec. My courier tracking id DTDC V55237610.
    plz update urgently
    user name AH2760

    Reply

  75. DarshanCG says:

    Can I add the nominee in future and leave the nomination details for now in the POA.

  76. Mercy thomas says:

    Hi.

    I received a mail regarding POA today morning. Should i fill all the blank spaces or only i have to sign the document as i couldn’t understand some of the required details like DP id and all.

    Please advise.

  77. Ankit says:

    I want to ask that are the terms specified in the POA that we get from Zerodha are exactly only for debit of shares from my demat account or there are some other terms which have a different scope and if that is the case what is the scope of those terms.

    • Matti says:

      The terms of the POA specifically allow Zerodha to facilitate transactions across investment products, which are currently existing or are introduced in the future, on behalf of you as a client of Zerodha via Internet Based Trading. Collection of the POA document is a mandate from SEBI towards brokers to enable trading/broking services via Internet Based Trading.

  78. SHYAM KADOLKAR says:

    Same i have issue of Physical copy of PAO..& Nominee & Witness is compulsory…

  79. Krunal Shah says:

    Why Do we need to send Physical copy of POA? Why Wasting Paper?

    We can do digital sign etc.

    Even After sending Correct POA, Your executives says F17 sign is Missing. Your POA does not have F17 sign?

    • Matti says:

      Hi Krunal. The IT Act doesn’t allow e-signing of PoA. However, it shouldn’t have been rejected for F17. That signature is on the nomination form. Will look into this.

      • Deepak says:

        Some brokers like Upstox allow it upto 20L via e-DIS. Zerodha, being the leader of the space, should implement it too. Looking at the comments and grievances from people here, it has caused quite some discomfort.

  80. manmeet singh says:

    sir,
    i have opened new account in zerodha a month back, but ive not send POA till date, meanwhile i purchase mutual fund from coin app, now the app is reflecting nil invested amount as i order fund on 20 sept, still no sign of order updates its only showing that the order is being processed and send to AMC and my balance is also get debited from account, help what to do now

  81. Ankit says:

    I just want to ask that are the terms specified in the POA that we get from Zerodha are exactly only for debit of shares from my demat account or there are some other terms which have a different scope and if that is the case what is the scope of those terms.

  82. SOMABANTA SAHU says:

    Dear sir
    Will it do if I send the SCANNED copy of POA by email to you after signing duely on the form

  83. samit says:

    hi,
    for few days i am struggling to get account created. the person who is assisting me to open an account is not responding properly. she has given me number to communicate with her, but after several calls i am not getting response. i called the support. they told someone to call me back but no use.
    If you can help me to open an account in smooth way then its ok otherwise i have to go to another trading platform.

  84. VINOD AJGAONKAR says:

    I am opening online account, yesterday I had done the payment also. As per your required documents, I don’t have Income Proof, is it possible to send courier without income proof. I have not getting salary slip, it is cash only. Kindly advise

    • Matti says:

      Yes, you can. However, you will not be allowed to trade F&O without income proof. You can also use a 6-month bank statement as income proof.

  85. chilukuri joginadham says:

    1.There are two spaces for me sign. F13 and F14. One for naimation form.
    Pl confirm.
    2.DP ID and Client ID nos and Nomination registration no need not be filled by me.(I do not know them).
    Pl confirm

  86. VIPUL bhai says:

    I have send my POA documents for by speed post Pls inform you receive my POA form to my mail

  87. Surya says:

    I have already signed F13 and F14 in POA as instructed in you website. Now my account is on rejection mode reason is they sign on F17 place, but i didn’t find any place where F17 was written on POA.

    Pls guide where you need signature for open account.

  88. gokul krishna says:

    there is no micr printed on my bank account e statement and cheque book is not provided by paytm payments bank ….. what should i do ????

    • Matti says:

      I’m afraid we require the MICR code to link the account. Best get in touch with your bank for this.

      • gokul krishna says:

        yesterday i provided my informations for account opening …. how to change the bank account information ?? i can give another bank account for linking the zerodha account with

  89. Surya says:

    We have to fill the form or it is already filled by you, If yes it is filled by you only then i have to sign only.

  90. Ramkumar S says:

    Hello,
    I have opened both Equity and commodity segment.
    I go through the above comments,its required ECN declaration for commodity.
    But i got mail for requesting the POA required documents only.Where should i get ECN declaration form?

    Please guide me above the same.

  91. Jetasibhai Jogabhai chaudhry says:

    My pop document is zerodha Surat office send me

  92. PINTU DARJI says:

    Edit above comment. “14th August” not 13th.

  93. PINTU DARJI says:

    Hello sir, I have sent my POA on 13th august by SPEED POST.I track my poa courier.my courier has been sent to your correct address.Than why I got email for POA remainder?

  94. PINTU DARJI says:

    Hello sir, I have a question about POA.
    I have registered zerodha, today morning and download prefilled POA. I don’t have printer, so I go to nearest printing shop. My question is, Is it safe to print my POA like that? Or that print shop owner can use my POA without my knowledge? I’m new and I didn’t know much about POA of demat.

    • Matti says:

      There’s nothing the PoA can be used for except for the purposes mentioned in it. No harm in getting it printed from someone else. Also, it is in favour of Zerodha.

  95. Jignesh Sumara says:

    Hi I have written my name and client ID ( as the one we use on zerodha to login to kite ) is it fine.

  96. Varunsai Kodumuri says:

    Should I fill the Witnesses, nomination details and Dated at Bangalore fields. If Yes, then please guide me through this.

    • Faisal says:

      Varunsai,
      Yes, you need to write the witnesses’ names and addresses and get their signatures for the PoA forms.
      Submission of the nomination forms is optional, however, we recommend you nominate your family members.

  97. Varun teja says:

    Hi I have written my name and client ID ( as the one we use on zerodha to login to kite ) is it fine. ? Or is the client ID different ?

    • Matti says:

      The client ID in the context of the demat account is different. Best leave that field blank and mention your registered mobile number on the envelope instead.

  98. bikash behera says:

    There is deduction from my account 14500 to fund section of zerodha account but it shows invested amount 14487.1 in the holding section.What is the reason for gap of 12.9?

  99. Good says:

    Very nice

  100. meera rana says:

    I have opened my account with you. now i am to send poa. it has column for two witnesses. Do i need to enclose proof of their address of witnesses. In nomination form there is column for giving DP ID and client ID. i have user ID supplied by zerodha.Is user id and DP ID same or different.From where to get client ID. i donot think ,it is available with me.

    • Matti says:

      No, you needn’t send a proof of address for the witnesses. As for the nomination form, you’ll have already received a welcome email with your client ID(like: AB1234). This will be sufficient. We’ll enter the DP ID for you.

  101. vijay says:

    When I open POA pdf file, it displays SPACE FOR FRANKING. I don’t understand what is this. plz explain?

    • Matti says:

      This document needs to be franked. We’ll take care of this once we receive it. Nothing you need to worry about. 🙂

  102. Manjunath says:

    Hello,

    I got mail for requesting the POA required documents.
    I need to send only POA document or need to send any other documents also.

    Please guide me above the same.

    • Matti says:

      If you have only opened an equity trading account, you need only send the PoA. If you have also opened a commodity trading account, you also have to send the ECN declaration.

  103. BIKASH KUMAR BEHERA says:

    Why can’t we trade bank nifty through kite app? While optioning for bank nifty,it shows you can’t Tarde.

  104. Rakshit Ranjan says:

    I just came to know from few of my friends who have opened trading accounts with 5paisa and Motilal without sending the POA . These brokers are offering e-signing through Digio. I wanted to understand why Zerodha is not offering a fully digital account opening process without any physical POA submission through Courier?

  105. Nagmani kumar says:

    I dont know how to fil in POA
    I have form of POA but i dont know how to filing.
    So help me.

  106. BIKASH KUMAR BEHERA says:

    How to know ‘now your POA is received and processed,now you can sell your shares? I have got a message heading like as ‘Details Modified Of Demat Account In CDAS on 28-JUN-19.’is this the confirmation email.

  107. Gyan says:

    POA can be misused ?

  108. GURUSAMY says:

    I am newly enter these business. I DONT KNOW THAT.

  109. Prathamesh says:

    Is the PoA a one time thing? Do I have to renew it after some time?

  110. Bikash kumar behera says:

    Is sending nomination form is compulsory? I have sent only 3 POA pages and 1 ECN.Is there any problem?

  111. Prasanna says:

    I am newly enter these business please update me how to purchase and selll the share,

  112. Bikash kumar behera says:

    What would be the senders address like wheather I have to write the dpid or client id in the address? I’m giving a address format,if somthing is missing let me know.
    Sender’s Address
    Name:
    At/po:
    via:
    dist:
    pin:
    mob no:
    email id:

    • Matti says:

      We’ll just need the sender’s name, mobile number and postal address. The mobile number should be the same as on our records to cross-reference your document with your account.

  113. Shrish Dixit says:

    Hi,

    The time taken for the approval of POA is too much, i have sent my POA on friday and since i live in bangalore it would have reached zerodha facility on monday. When i call the services portal of zerodha they tell it will take 72 hrs to grant the approval. As a customer i request you to kindly address this issue with the customer base u have and building this is a very long time to open and start trading.

    In addition to this can you atleast make a portal to update the satus saying if u have received the poa and waiting for approval.

    A way to be sure that it has reached the right address.

    These are the concerns i wanted to convey.

    Thanks,
    Shrish

  114. somesh bhattacharya says:

    I have created an account, sent the POA through Speed Post, the pop up window says that
    “Rejected:- Cancelled Cheque:The IFSC/MICR code is unclear on the cheque/bank statement/passbook you have provided. Please provide us a clear copy of the same.”

    How to resolve this…

  115. Sushil kumar says:

    I have sent the poa & ecn with sign of witnesses as well. Is this any problem, or OK.

  116. DEVELA KRISHNA RAO says:

    I have purchased 18 shares in JPASSOCIATE. in CNC but next day that shares are disappeared in my account. How can I find out that shares ?

  117. Mitali says:

    In the PAO Witness box can be filled by any relative or it is required to sign by any Non-Realtive person??

  118. rahul says:

    what if i send poa after seven days ?

    • Matti says:

      You can send the PoA at any time. The PoA is only required to sell the shares from your demat account. You’ll only be able to sell shares from your demat account once we receive and process the PoA.

  119. Desh Deepak says:

    Can i get assistance over phone how to fill POA form? It is still pending because i am not sure what i should fill in some place in form.

  120. Karthik says:

    Hi, How to I add nominee?

  121. satish ch. pandey says:

    what is the address to send PoA document?May I send via your email address?

  122. Rohit Gupta says:

    i am all documents online fill and hard copy send by Speed post so today are my perches share not show and today lose.

  123. Suresh balaji says:

    Want to know my account s complete activation process. Where can I see that . And if there any of your person whom I can talk about that kindly update with reply

  124. Aditya Thakare says:

    Hello Nitin,

    I placed a Buy order yesterday which was executed.

    Since I did not see any shares to place Sell Order, I am now being told about requirement of PoA.

    Kindly send me the soft copy/hard copy of PoA ASAP so that I can continue with the trading smoothly.

  125. VAIBHAV SURESH SHEDAGE says:

    I have sent POA 6 days ago still it’s not updated. Also where I have to find status in zerodha kite whether POA is submitted or not submitted.
    Please update my POA asap
    My client ID Gj9306

  126. umaknt says:

    Well for faster delivery of POA (signed) copy, is it ok if I mail (scan copy )a signed copy of POA.

  127. Kanchana says:

    I opened zerodha account and the bank is IDFC. After activation account tried to convert to 3 in 1 account and not successful.
    Now I understand a 3 in 1 POA required. But nothing was asked during account opening , whether ordinary or 3 in 1.
    Is it necessary to send another POA (3 in 1)

  128. Saikumar says:

    I had opened a demat account in zerodha through online.Now I am going to submit my POA in this DP ID is same for the three and Client ID Is different which one I have to choose

  129. Shoeb says:

    I have sent the POA last week and it was delivered to your zerodha address in bangalore on 15th April, 2019.
    Why is it not yet verified? I have brought shares and they aren’t showing up in my holdings! What about my money?

  130. Utkarsh Dubey says:

    Should I get the POA printed on Stamp Paper, signed, noterized and then courier the same at Zerodha Office?
    Or just need to print and sign only on A4 blank sheet?

  131. Rohit says:

    I have sent poa from courier. Today 15th april 2019 after tracking I got information that zerodha received poa so I want to know how much time to approve my poa and how do I know that my account poa approved.
    Pls give information

  132. RAJENDRA BHALERAO says:

    CAN I SEND POWER OF ATTORNEY FORM FOR ZERODHA MAIL

  133. IT DOES MATTER says:

    POA has been given to present Zerodha. But when Zerodha looses its identity(like zerodha sells itself, somebody takes over zerodha)this POA should be made invalid because “POA IS NOT TRANSFERABLE”. How POA maintain its validity when Zerodha goes public. “Chaltha he attitude” of SEBI. Finally we don’t care till our assert is safe. but nobody cares when one’s assert is unsafe…

  134. abishek says:

    Hlo sir, my equity and commodity segment is inactive. how to activate it. i am unable to add funds due to this.

  135. Shad says:

    I have sent my poa by DTDC- (B63224064) and was received by you 2 days back

    Please let me know about when it will be updated?

  136. abishek says:

    Hello sir, do i need to fill witness in POA form. If yes, then who can fill the witness section. pls reply soon.

  137. abhishek sugathan says:

    so when zerodha team get my poa they will show my shares in demat right …now it is showing no holdings as i didnt send the poa yet.

  138. vinodhkumar says:

    Hi ,

    I had sent poa and ecn signed letter on 23-03-2019 and when I tracked the shipment details it shows it had been delivered to Zerodha by 25-03-2019 but still my account is not updated.May I know when it will be updated and please look into it

  139. amar agrawal says:

    i have transfered the money in zerodha account but i am not able to do any trading please look into the matter

  140. Mukesh Sharma says:

    I request you please start my account.

  141. SUDHAKAR MISRA says:

    Dear Sir/Mam,
    we already sent the POA and all required document , but still not sowing the HOLDING,
    I request you please start my account.

  142. Jagan says:

    Stock broker needs to operate our Dmat account when, we click sell button in Kite web or through API. Same is true to deduct charges or pay charges/taxs to exchange on our behalf. Surely Zerodha needs permission. The clauses in POA, does NOT give right on our asserts, instead it just gives operating rights and charging rights. But Zerodha could have borrowed these rights from customers by adding similar clauses in application form and get signed. Signing the the stamp paper, really sounds risky.Probably POA, gives rights which even SEBI can not question. To provide smooth customer experience, please don’t put customers in risk.
    We think Zerodha as a gentle man in the business. So signed the POA(Did we had any other option?). But, Even Google, Facebook, Microsoft also loosing their gentle man-ness in the journey of business competition/crave for growth. Please validate the clauses and make sure you (Zerodha) will never gets the chance to loosen the integrity.

  143. Atul says:

    How much time it will take to update the POA form?
    What will happen to the positioned stocks if POA is not updated?
    Do we get the intimation from Zerodha once POA is updated.
    Can we do Intra-day trading if our POA is not updated ?

  144. Ajo Jose says:

    What is the witness name and adddress section in POA?
    And in poa where i can add a Nominee?

  145. Junaid Tayyab says:

    Hi
    I had sent my PoA after necessary signatures but same got rejected as nomination details were not filled. As per mail from relationship manager, I was to download & sign the PoA document and send to Zerodha Office. I am surprized my form got rejected & they are now asking to fill nomination details…Will I get improved service?

    • Billy says:

      Hi Junaid,

      Sorry to hear that. Your account has been opened and your POA has been activated as well. Our team tried calling you regarding the nomination but were unable to reach. Your sales manager will get in touch with you to help you out with the nomination.

  146. Sayan Ganchaudhuri says:

    I have received the PoA mail, but the link inside that mail for downloading that doc doesn’t work! Have contacted customer care, & I was asked to download by opening zerodha in browser. But still I cant download that document. Meanwhile, during the whole process no customer care executive guided through the process. Request you to please look into this.

    • Kalpesh Mistry says:

      I have also faced same problem but Zerodha people not understanding the problem. It seems that customer executive are lacking knowledge and sending arbitrary replies.

    • Faisal says:

      Sayan, I see that your PoA is now enabled. Apologies for the inconvenience you faced with our Support team.

  147. Dhiraj Chandra says:

    Can i carry the poa document to your office directly incase if courier services delays it more than 7 days?

    • Faisal says:

      Yes, you can submit in one of our branch/partner offices. However, they will have it couriered to our Bangalore Head Office only.

  148. Ankit Jain says:

    Hello sir,
    Whether nomination details and witnesses are compulsorily to be filled in POA?
    or just signature will suffice?

  149. Himanshu Kumar says:

    I have sent the POA last week on Wednesday by courier. Can I Know if you have recieved it. As I’m still getting POA reminder.

    Please help!

  150. Nitheesh R Babu says:

    Hi,

    The POA clause number 23 says: ” To authorize Zerodha to transfer the securities to any of the demat accounts of Zerodha as mentioned in Annexure B”

    Why would Zerodha need this particular authorization without any condition in it. Please clarify at the earliest.

    Thanks
    Nitheesh R Babu

  151. jayalakshmi says:

    Sir
    this is the link given for POA. Where is the download link. Similiarly I am not able to download equity application form given in the link. Your email is noreply. where can we raise our issues. you can atleast give an email id for grievances. or atlest you can attach those documents in the email so that print outs can be taken.
    1. what is the email id for raising any issue?
    2. it is not possible to raise our issues through tickets page as all the issues are no there.
    3.apart from support team, please give the mail id where any grievance can be escalated.
    give your reply to my email.
    jayalakshmi

  152. Priya says:

    Mene account open Kar liya hai.Per abhi mene POA send nahi Kiya hai.Koi trading ya fund add nahi kiya hai.agar me 31 March ke baad POA send Karu toh bhi 31 March ko 300 rs maintenance charges Kate jayenge ya nahi.
    Please reply….

  153. Rahul says:

    Can I send POA after 30 days of account opening.Is there any limit.

  154. Ronak Salecha says:

    Dear Sir,

    My POA was rejected because I filled second and third holder name.

    I had my parents name written. Could you give me clarity on this? They want me to fill again the form leaving the above details empty.

  155. Ganesh Dutt Sharma says:

    I had send my POA on 22/02/19, as Per Courier Company the parcel has been delivered to your office on 26/02/19 But still we haven’t received any confirmation from your end and we are getting reminder mail from you that the POA has not been received yet so, please confirm the courier is received or not.

  156. AMIT NASKAR says:

    I have send my POA on 21/02/19 but till now the amount of shares not showed in my holdings. And also I can’t sell my shares.

  157. Swati says:

    From where does the POA, generated by Zerodha, pick the customer’s postal address from? The address that my POA picked is incorrect and I’m wondering how such an old address appeared.

    Thank you

  158. Hari says:

    Where to signin POA pdf file?

  159. sweety says:

    how can i got POA

  160. furinkazaan says:

    Hi! I’m yet to send you my POA. I assume you are storing these digitally after you get them physically. Because you send back my copy of the updated POA as a pdf. So Can I digitally sign and send you back the PDF? It will save time, quite a few trees and I dont have to go to the Post Office to send by Speed Post.

    Sorry if this has been answered earlier. Just too many comments to look through. TIA.

    VEswar

  161. Suresh Dv says:

    Sir/Madam,
    I have been opened d-mat and trading account in ZERODHA though online. Today i want to do Intraday Trading purpose I hv opened my account but in that, purchase time it is showing Rejection… I contacted to Mr. Puneeth Raj. as on his guide lines I raised ticket… now I got mail… POA is not submitted… but I already sent POA, ECN & NOMINATION along with my Signature through speed post… last 4 days back… Please issue necessary directions to concerned team Activate my Account..

  162. Vijendra says:

    Sir my POA has been delivered but holdings are still not showing in kits app

  163. Sunil kumar says:

    I m a old customer of zerodha…
    Can i check my poa document from my zerodha account which i opened in the past….

  164. nithin saraf says:

    Hi zerodha..

    I have recently opened account with you..I have a doubt regarding power of attorney.Do i need to do franking or u will do it for me. and is witness details compulsory or can i leave it blank,if necessary what details are need to filled in it. Pls let me know so that i can courier it as soon as possible….

  165. Hemant madhavrao mandale says:

    Ok ..POA IS IMPORTANT. I CAN COMPLETE THE PROCEDURE. .

  166. Neeta says:

    I have sent POA with courier shree maruti courier with tracking id 1404100013513 which was delivered on 21st jan. kindly let me know when it will be updatd ?

  167. Srikanth says:

    Hi Team,

    I sent my POA , and it deliverd today.

    can you please update the POA and how many working days it takes for the same ?

  168. girish says:

    unable to download POA from mail link .
    what to do ?
    please guide.

  169. Nandan A says:

    Hi,
    I have sent my POA and according to courier (tracking ID NLM60184094) it’s delivered on 14th January. I am still getting the remainder mails regarding submission of the same.
    I have raised two support tickets (#20190116637265, #20190117429386) regarding the same but didn’t receive a response on them, but I do see 2 and 4 replies when I open my support protal but when I click on the ticket number I just see my query.

    Please provide the status of the POA and when will it get updated.

    • Lindo says:

      Hi Nandan,

      The POA will be enabled by EOD today, you should stop getting reminder Emails. We are also checking what caused this delay,the concerned team will revert back on the tickets as well.

  170. Elayababu says:

    Hi I am unable to download poa.. Can u send me proper PDF to download and send my physical signature..and also tell why I am not able to do trade in nfo… And what I am supposed to do for that

  171. Gautam Ravaliya says:

    Instead of a signature, Do I need to feel any details in the POA?

  172. AMIT SAHU says:

    MANINE POA 10/01/2019 KO SEND KIYA THA ABHI TAK KUCH HUA MHI
    MY IS OA3513
    SPEED POST PR 14/01/2019 KO RECIVED SHOW HO RHA H
    SPEED POST TREAK NO. EU444164658IN

  173. Pramod Telange says:

    From where i’ll get the POA document. Mail which i received, unable to open that POA document. Please help me to get the POA document first.

  174. Sourav Ghosh says:

    Hello Team,

    Can I just sign in the two signature boxes and send the POA ? Or do I need also to fill the ‘WITNESSES’ box & ‘Dated at Bangalore on this _________day of ________________ ‘ or you can take care of these two fields ?

    Thanks.
    Kr,
    Sourav

    • Matti says:

      We can take care of everything other than the signature. You could always have someone witness it for you, but it isn’t mandatory.

  175. Deepak says:

    HOW CAN UNDERSTAND THAT MY POA WAS RECEIVED BY ZERODHA. MY POA WAS DELIVERED AT ZERODHA OFFICE BUT STILL POA REMINDER WAS RECD PLZ REPLY ON MY EMAIL ID

    • Lindo says:

      Hi Deepak,

      In case the POA did not have any of your details, this would have been kept on hold, our salesperson will be contacting you shortly to collect the courier tracking details to get the same updated.

  176. bishnu says:

    gg i have to send my poa froms to zerodha comodity private limited….why dont receive in your office…please check my poa froms…bishnukamal abhaypuria

  177. bishnu says:

    i have to send my poa froms to….why dont receive in your office…please check my poa froms……

  178. gopakumar gopalakrishnan says:

    i had mailed my POA on january 4 and still my POA has not been updated. Can you please help and let me know when will my POA be updated? IVE SENT IT BY THE NAME (GOPAKUMAR K G )ON THE COURIER

    Name: Gopakumar gopalakrishnan

  179. LILADHAR NANAJI BHAKARE says:

    Sir , kite application se ordar buy ho raha hai lekin wo order portfolio aur holding me nahi dikha raha hai aur maine order CNC me hi kiya tha . Mai intraday traiding nahi karta fir aisa kyu? Fir paise ki bhi cutting ho gayi hai .
    Aapko kasht dene ke liye kshama chahta hu.

  180. Navneet Mathur says:

    Can i drop thePOA to Zerodha office instead of mailing it?

  181. Nimish Patil says:

    Hello,

    I had mailed my POA on Friday 28th December and it was delivered on Saturday 29th. My courier tracking shows receiver name as Sealsigen and Relationship as Office colleague but today it is 5th January and still my POA has not been updated. Can you please help and let me know when will my POA be updated????

  182. vilas jadhav says:

    I have already sent the POA and the status of courier is also successfully delivered to “receiver name- sealsigen”
    “relation- office colleague” on 31st December 2018 but still no email form zerodha. Please check did you receive POA or not please mail.

  183. Hardik Prajapati says:

    Can I send scanned power of attorney by email as I am situated outside India?

    • Zerodha Social says:

      Hey Hardik,
      The Power of Attorney has to be ‘franked’ (stamped). This is why you’ll have to send us the hard copy of the filled PoA form. Due to this, we will not be accepting a soft copy of the POA.

  184. Muthu says:

    Dear Sir,
    If I send a signed POA and nomination form will send us the copy of the completed form i.e. with witness.
    Other than Nominee what are the other details which I need to filled up.

  185. Muthu says:

    Dear Sir,
    I like to clarify the following.
    1. As an NRI, is it the same process applicable? Shall I change my address to overseas address. My PAN is with old india address. Is it possible I can update the zerodha account and as well as phone number
    2. If I want to repatriate investment then what is the process
    3. If I do SIP plan i.e. on monthly incremental investing. Does any specific charges need to pay.

  186. Bharath says:

    I send them zerodha POA to the given address.how can i know whether it reached them or not

  187. Dinesh says:

    If PoA is not required, why is the account holder not allowed to sell from the account?

    • Faisal says:

      To buy stocks, there is no authorisation required as this is a credit to your demat account.
      To sell stocks, you need to the authorise the broker to debit the shares from your demat. This can be done only through means of giving a specific PoA to your broker.
      This is exactly like how anyone can add money to your bank account with just the account number but require your consent(through cheque, etc) to take money out of it.

  188. Sujit Sali says:

    Sir, do we have to fill all the details in that POA form or just we need to sign it and send. Please clarify my doubt

  189. Randeep Singh says:

    I recently opened an account and I received POA form. Is it necessary to fill the witness details or it will be taken care by office.

  190. SARIKA SUBHASH KANDHARAKAR, says:

    Sir I am send PoA documents Dt 20 / 12 / 2018…

  191. Fenil says:

    Dear Team,

    I had following queries:

    1.When will e dis facility come in zerodha?

    2. When will it be possible to transfer shares online without delivery instruction slip?

    3.why can’t you provide Easiest and POA both together?

    4.Also now I am not able to link my existing demat account any specific reason for same.

    I understand I can only buy delivery shares and not sell them without POA but I am fine with that.

    I want to open only trading account and link my existing demat account

    • Matti says:

      Hey Fenil, the e-DIS solution is something that’s on our list of things to do, but will take some time. 2.&3. Online transfers without easiest isn’t possible. Since we run the risk of a client selling on our platform and then transferring shares our at the same time, offering easiest with the PoA isn’t a viable solution, risk management wise.

      We’ve stopped allowing linking of 3rd party demat accounts as it’s operationally complex to support and caters to very few of our clients.

  192. Sheo Shankar Prasad says:

    Sir on poa papaer i will have to taken signature of witness or that will be done by your end,waiting for reply.

  193. Kanhaiya says:

    What to do with the witness box in the POA …please provide

  194. Nikhil says:

    My signed poa form was delivered on 10 December 2018 . But I haven’t received any update on poa and I am still unable to see my holdings in Kite.

  195. Jagmohan says:

    My shipment is successfully delivered on 10 Dec 18, now it is 12

    When it will get process.

    Kindly update

  196. Santosh says:

    Sir, I have a Demat account with SBI. Do I need to cancel that Demat account and to create a new one with Zerodha. I have not signed and sent the POA with Zerodha till now. Please reply.

  197. Himanshu says:

    Sir
    I am not getting the pre-filled POA form through the above sent link nor the sales manager phone no. is reachable nor she is replying through mail sent to her. what to do?
    Please tell whether to fill the witnesses or not?

  198. Himanshu says:

    Sir
    Please tell what to fill in POA form.
    is sign is the only requirment or do i need to fill my name and address also.
    are witnesses required to be filled?

  199. Himanshu says:

    Sir
    Please tell whether to send POA through courier only or i can send it through speed post also.
    Also, two witnesses are mandatory to be filled in POA.
    Regards
    Himanshu

  200. Adesh Jadhav says:

    Dear All,

    I had same query, But now it is resolved. I had couriered it on Monday…. 3rd Dec and today I could a letter to view my holdings… So I think they might take whole week, because courier takes 2-3 days and team might take 3-4 days to process our docs….

  201. Dhaval says:

    I haven’t received POA form by email after opening an account. so, please would you send POA through email …

    • Zerodha Social says:

      Hey Dhaval,
      We’ve had the POA re-sent to your registered email address. In case you don’t see it in the inbox, also check your spam folder.

  202. Adesh Jadhav says:

    My shipment is successfully delivered on 4th Dec 18, now it is 7

    When it will get process.

    Kindly update

  203. Jagmohan says:

    Plz update my poa urgently i have alrrady sent it. Courier showing it is delivered on 3 Dec. My courier tracking id DTDC Z77802345. I want exit my holdings plz update urgently
    user name AO8627

    • Zerodha Social says:

      Hey Jagmohan,

      We’re sorry to hear that. The POA team is looking into this. We’ll have one of our support rep get in touch with you regarding this.

      • Zerodha Social says:

        Hey Jagmohan,

        The POA you have sent is Digitally signed instead of wet signature. We won’t be able to process it without a wet signature. You need to send us the POA with your actual signature(wet signature). For more details refer to the email sent by our support rep.

  204. Adesh Jadhav says:

    I have already couriered all documents… Still I am getting that mail… And could not able to sell shares…. Send on Monday… Today’s is Friday….
    Kindly update .. even had word with support team, they said they received the documents…
    When I could able to sell shares .. or when I could able to watch my holdings… This is quite irritating…

  205. Suraj bhosale says:

    Sir I have send PoA but there is no confirmation received
    How would I know that you received PoA

  206. Ashish Kumar Padhan says:

    i’ve already send PoA on 24/11 But It’s stuck somewhere in transit.. Is it okey if A new Signed PoA reach you there in next 7-8 days ??

    • Zerodha Social says:

      Hey Ashish,

      You can certainly send another one. However, you could confirm with your courier company about the status of delivery, before deciding to do so.

  207. Raghunath Gadre says:

    HI,
    I am a intraday trader, do I have to execute this POA, pl advice

    • Faisal says:

      While it is not necessary to submit POA, it would be best if you plan on taking trades longer than a day.
      You will not be able to sell stocks if they reach your demat account.

  208. vaibhav saxena says:

    sir i completed my sign up processs, at last i got message it will take 24 to 48 hours for activate my account.
    i want to know that i have to send POA document after activation of my account, i mean sir 7 day will be count from after activation of account or before activation during the time of sign up process.
    Thank you sir!

    • Faisal says:

      You can send over the signed POA document to us regardless of account activation. We will have the POA enabled once the account is opened.
      Make sure to mention your registered mobile number on the form for us to track it easily.

  209. Debashis Dutta says:

    Is the Unique Client Code and Client ID are same?
    Is there need to fill up witnesses in POA form?

    • Faisal says:

      The Client ID in the POA page is the DP Client ID. It is not the same as your trading Login ID(Unique Client Code).
      We will fill it up for you.
      Make sure to mention your registered mobile number or Login ID on the bottom of the page for us to track your POA.

  210. SURBHI KAPOOR says:

    What details do we have to fill in POA? I sit Holder’s name and Nominee names?

  211. Reddy priyatham says:

    Plz update my poa urgently ihave alrrady sent it. Courier showing it is delivered yesterday. I want exit my holdings plz update today user name HL 6857

  212. Vikas says:

    Hi,
    Can you please post a sample POA so that we will get to know which fields have to be filled at our site..
    It will be helpful..

  213. amit thool says:

    I have to mail POA but where in document , i suppose to sign it.

    Do I need to fill detail in witness box?

  214. Srinivasan says:

    I visited your Zerodha office(on 6 Sept 2018) at Bilekahalli and submitted my IL&FS a/c closure form along with Zerodha demat a/c opening form. Zerodha Demat a/c is opened within 2 days. But IL & FS a/c is never closed and shares are not transferred yet to Zerodha Demat a/c. A query #20180904723985 is raised for the same. This is now open for 3 months without any action. Can you pls look into this ? Thanks.

  215. Gourav Kumar says:

    My account opened today and I will courier POA today itself, can I start option trading without POA or I should wait for it?

  216. piyush gupta says:

    Can i mail POA document?

  217. Santosh Kumar Barik says:

    After submitted POA documents to zerodha, can KYC procedure also be done by you?

  218. sudheer says:

    can i sell the shares on T+1 day without POA updation. and what charges are imposed if i sell shares from demat account.

  219. sudheer kumar says:

    sir,
    i sent the POA through courier, i received delivery status from my courier as per it reached to zerodha office in 19th november. but still now i didnot receive a confirmation from zerodha. when it will updated with my account.

  220. YOGESH says:

    Hi,
    The Power Of Attorney(POA) lying on the ZERODHA website is Specific/Limited or General?
    I have recently opened an account with ZERODHA, So a pre-filled form is there that I need to send after signing, so my question is that this online prefilled form is General POA or Specific/Limited POA?.

    Thank you.
    Yogesh

  221. umesh maru says:

    dear
    zerodha account opend in october 2018 by me. but not found my ID and possword till date.
    so please tell me why ?

  222. Sahil Malhotra says:

    Dear Zerodha Team,

    Just opened an account with your platform and submitted the various documents required for signup, however have not received any mail for POA? Can you please help out

  223. Leena Harshendu Gor says:

    Dear Sir,
    Good Day!!,

    I have opened on line a/c. on 30th October 2018, & couriered documents on 31st, same received at your good office on 2nd November, 2018, but till date I cannot operate my account even after several follow ups as my ECN is not updated yet, & above all today after12-14 days I got email that my POA is not updated /received,

    Sir, I want to know how long it will take to update my a/c. & when can I start trading, further please note that I want to deal only in MCX commodites, & do I need POA for the same.

    Further, My Husband opened account in MArch 2018, & he was able to trade within a week, then what is taking so long for my a/c. to be updated.

  224. Mujaffar says:

    Hi zerodha… i have opened demat and trading account with zerodha.
    I should appreciate the team, trading software and system of zerodha.
    Thank u all for providing an easy way to trade for beginners like me..

    I understood that,
    poa is only require to debit shares when I sell my holding (only delivery based equity stocks)…
    No poa needed to buy intraday,delivery, or derravstives (f&o), and to sell intraday and derravatives.
    I have a query regarding margin on holding, when my poa still not updated in system after it delivered in ur office before 2 days, i bought some stocks which not reflecting in my holding, how can i take margin benefit on holding to trade in market….
    Thanks

  225. Prashant rawat says:

    Hi Sir,
    can you send me a link of poa

  226. Rahul behal says:

    Hi Sir,

    Very unprofessional behavior of your organization so as to tell me that they have lost copy of the POA document I had sent.

    Delivery had been acknowledged for the same and support ticket been updated for the same please.

    How can I make sure that it is not misused and how come it is lost please?

    For your perusal, mentioning the Support ticket # 20181025766588.

    Please help.

  227. Arun Kumar says:

    Sir please send my poa document to my mail Id.

  228. RADHAKRISHNA KENNEDY MANTRIPRAGADA says:

    Sir.I opened the account online still POA hard copy is required.

  229. Viloo Shastri says:

    In my pre-filled PoA the address is incorrect. How do i get it corrected?

  230. Vijay says:

    I have account in Zaroda. But i want to do just daily basis trading without taking delivery. So does POA required for daily trading only?

  231. CHANDRA SEKHAR BISOYEE says:

    where i will find my poA form
    plz reply me details how to open zerodha account

  232. Jay says:

    I hav also open my demat also send poa by post, but holding is not showing

  233. Maria says:

    Hi,

    I’ve already sent in my poa to you’re Bangalore office. However, I’ve received no update from your side and I still can’t release my holding . Please help .

  234. gaurav says:

    i open my account in zerodha 23-10-18 by aadhar but i dont get the POA from zerodha….

  235. Prakash says:

    Hello sir i want to close my account with zerodha kindly tell me the procedure to close the same…urgent.

  236. Sathish says:

    In POA form do we need to fill the witness details and signature or it will do in the back office kindly clarify me sir

    • Matti says:

      You can have somebody witness the PoA, Sathish. If you are unable to do this, we’ll take care of it for you once you send the form.

  237. Madhuri Gajanan Khandare says:

    Hi Team,

    I have shared POA to Bangalore address and courier reached destination on 15th Oct’18 as per my post status but still my holding shares are not visible and I did not received any mail from zerodha.

  238. KIRAN NAGNATH BARAVAKAR says:

    Dear sir,
    i have send Power of Attery on 16/10/2018 by Regt Ad By Post. it will be still in transit till date 19/10/2018. On date 19/10/2018 i buy 12 qty shares of Fedral bank at price 79.3 and i sell that shares without POA on same day. but in my portfolio, there is not seen profit rs 24 in holding option. so i want information that whether 12 shares sell amount and profit rs 24 will be deposited in my demant account and portfolio due not to received POA that day. if POA received you lately, so that time will deposited that shares and profit?

  239. Rahul mehta says:

    I have sent my all POA documents with sign at the date of 11-10-2018 and it’s received by you at 13-10-2018 still my account is not updated so I am requesting you to please update it as soon as possible
    Thanks
    Rahul mehta

  240. Subhashree says:

    I want to send my PoA to you by post and was wondering if anything else besides your address needs to be on the cover. Also, I have lost the number of your initial correspondent who tried to be in touch so if you could just help me out with that as soon as possible.

    • Faisal says:

      Please write your registered mobile number on the cover. Once it is delivered, it will be useful for our courier team to map it to your account.
      We’ll ask the sales manager who connected with you to get back to you

  241. ARJUN KUMAR says:

    Dear Sir
    I have send my POA , recently after account opening but 11 days passed and still not received by zerodha .
    Then I called to zerodha but they saying we not received your POA yet so you can’t sell your delivery shares.
    Now what should I do , should I send my POA again or not .

  242. SASIDHARAN S says:

    My POA was received by you on 20th of Sep-18. Till now it has not been updated and as a result my holding is not reflecting the shares. I have called many times but still no action. What should I do now?? My tkt no for the same is
    20180927205100 – POA status-9487414022

  243. Chirantan Das says:

    I have submitted my POA and Nomination form on 26th Sept by hand to the JP Nagar address of Bangalore. Till now it has not been updated and as a result my holding is not reflecting the shares. I have called many times but still no action. What should I do now??

  244. Irfan says:

    Do I need to fill details for witnesses in POA form?

  245. Rahul says:

    Download power of attorney for sign in

  246. Adi says:

    will i need to do any signature on poa? or I can directly print and mail it?

  247. shriram hodage says:

    sir i have not got POA form how can i get Zerodha POA form

  248. Rafi Ahmad says:

    Dear Nithin sir,
    I have sent a signed copy of POA and ECN it was delivered on September 8, 2018. but still not able to get the full access to sell and see my holding.
    It has been more than 12 days. I already created ticket on 13 September 2018 but still no any feedback. Could you please check why it is still not updated?
    ID- JI2085

  249. kunal patne says:

    I have already sent the POA and the status of courier is also successfully delivered to “receiver name- sealsigen”
    “relation- office colleague” on 12th September but still no email form zerodha and still I’m not able to sell my holding.
    what should i do? Is it delivered to right place ? please respond soon.

    • Matti says:

      Hey Kunal, the process is slightly bogged down due to the holidays in the interim. Your PoA will be processed soon.

      • Laldhari Kumar says:

        Same thing happened with me. It as received on 19th Sep, 2018. POA has not been processed till now.

        I can understand there may be delay but why sales manager do false promise.First it was told that it will get completed in one working day. It was not competed . Then i was told that it will be processed withing two working days and i will be able to sell delivery by next working day. Again it not happened. I dont know, due to issue from your side how much i have to bear the loss.

        worst experience.

        Hope at least i will get reply here because sales manager and customer support have stopped replying.

        Why not these issues are dealt by top management.

  250. Edward says:

    I want to understand the meaning of point 7 on page 10 of form that ZERODHA WILL RETAIN THE BALANCE OF 10000 or Below …THAT MEANS I CANT CREDIT THOSE AMOUNTS IF THEY ARE BELOW 10000 OR WHAT? EXPLAIN THIS

  251. shiv nath ram says:

    give me poa link which i download demat poa

  252. suresh kumar says:

    hi i dont have any witness can you please help me???can i send the document without witness signature??

    • Mahesh Pujari says:

      Yes you can send without witness signature, If you search “witness” in this thread you will find that it can be left blank, they will do it on our behalf.

  253. CHAUHAN NIZAMBHAI PRATAPSINH says:

    Sir,
    I have not sent POA
    But how can I send
    Please proceed me.
    Kindly solve my problem.

  254. Shoumya Chanda says:

    Do you accept the scanned copy of the POA, with my and the witness signatures?

  255. Ramanathan Iyer says:

    Hi Nithin,

    While you have a great platform and smart digital sign-up. The non committal to a specific POA processing time is not acceptable.

    It feels like there is some sort of leverage happening on the shares that we have bought. Despite having shared my POA over a week back, I am still unable to access my holdings ,multiple promises & date commitments by sales and support reps, they have not resulted in anything. Someone on your team tells me there are over 3K POA’s pending and we cannot process any faster , so I am stuck due your inefficiency ???? I understand you’ll are growing fast but with such customer service it won’t last long !

    Please look into this and help resolve it. If this is not resolved even after complaining at the highest level then there is nothing more to be said or done.

    Very disappointed and frustrated customer.

    Regards,
    Ram

  256. Maaz Shaikh says:

    I had sent my POA last week and it got delivered on 1st September. But its not yet updated in your system. I have purchased shares and am unable to sell them now. Raised ticket #20180904139888 but got no response. I am going in losses because of slow acknowledgement of my poa. Please escalate the ticket.

  257. TRAPTIKA says:

    I have received an email that I have not sent POA but I have already send POA with signature . I have sent this at 24 August and it has reached at zerodha office on 28 August according to Trackon courier . But I am unable to see my holding shares. I was told by zerodha executive that poa will be updated in 2 or 3 days but it is updated till now. Kindly solve my problem.

  258. Amandeep Singh says:

    I would request you to kindly let me know the status of my Account so that I can transact with my holdings. POA was sent by me on 22nd August 2018 and it reached zerodha on 24th August 2018. Today is 31st August 2018 and till now it has not been updated and I cannot transact with my holdings. I had purchased few shares on 27th August 2018. I bought those shares at 368.90 and it had touched 375/- and today because of lapse of zerodha it has touched 360.90/- . Now you can also see that because of indefinite delay from zerodha in processing my account it is pushing me towards loss, I have repeatedly sent mails, opened tickets (#20180828429670, #20180829311894) even escalated the matter to your quality people but nothing is helping it. Is this a professional behavior from zerodha and on top of that nobody from zerodha has a courtesy to even give me a call and explain the situation about what is happening. I am writing to you with a hope of resolution…..

    Regards

  259. Umesh Goel says:

    Dear, kindly tell from where to get POA document and where to send.

  260. Puneet Makhija says:

    Dear sir,
    i opened the demat account with zerodha and on the same day couriered the POA to banglore head quarters.
    POA delivered at your headquarters on 24th Aug but till date POA not updated.
    ticket (#20180828548752) also generated and your executive already sent reminder also for updating the POA but no one taking it serious.
    it hardly takes 5-10 min to update POA, so why the person, who is responsible for updating POA is taking so much time.
    i bought some of the shares after opening demat account, but the same is not showing in my demat account neither in position nor in holding.
    i have to sell them fast, as the market is going down.
    i was very excited at the time of opening account but not aware with services after opening account.
    plz do needful and take some immediate action to resolve the problem.
    your prompt action would be highly appreciated.

  261. Sahil says:

    In poa form I want to fill witness section or not.
    I have signed f13 and f14 .
    Tell.me about witness section.

  262. Sahil says:

    In post form I want to fill witness section or not.
    I have signed too forms.

  263. Saurabh Rajput says:

    Sir/Ma’am,
    I had send my POA on august 16th and on tracking it shows, it has reached your office, please assist me with a way out of how to know the status of my account that whether it is ready to operate or not, or that whether POA attaching is under process or some.

    Thank you,
    Have a great day!

  264. Anuj kumar says:

    Hi i have send POA document dated 11August and my POA delivered dated 14 August. And i received delivery successfully msg
    But my portfolio not seen plz solve my problem

  265. Anuj Prashar says:

    Hi,
    Address mentioned in POA document is wrong. I came to know that I can change address by sending account modification form. Will that update address on POA document also. And from where to get POA with updated address.

    Thanks

  266. Vishnu Meena says:

    i have a question:
    1. Is it mandatory to have witness signatures on POA form? can i just sign and send it?

  267. Sameer Ansari says:

    I have recently opened an account with Zerodha and sent the POA and nomination forms. How will I know that the documents have reached and nomination is done and that I can now sell stocks from my Demat A/C.

    • Matti says:

      Hey Sameer, you’ll receive an email with the status update. Additionally, once the PoA is processed, you’ll be able to see the stocks you’ve purchased on the platform. 🙂

  268. Balaram Nayak says:

    While placing a cover order in NSE segment order is rejected…and the msg showing is exchng is not enabled in your acct…….what does it means……..

  269. Swapnil says:

    Thanks Nithin for the article and the clarification! I understand the importance and the convenience the POA brings to the customer by allowing the broker to debit the shares from the his/her demat account and can also be used when the customer intends to pledge the shares but why do you have other clauses/conditions in the POA? Why don’t you have just this condition mentioned in the POA rather than having 21 conditions which give Zerodha too many rights than they actually need? If the motive is just to be able to transfer the shares to demat account on behalf of the customer why include other conditions? Appreciate your response!

    • Faisal says:

      Swapnil, in normal situations, we require the POA only to debit shares from your demat account when you choose to sell them.
      The other conditions are required to be mentioned as we might need them in exceptional scenarios.

  270. Jijo PS says:

    Recently I opened an account through online and get a mail to submit POA by post. So I would like to know is it necessary to mention and sign 2 witness in the page number 3, and need to fill dated at Bangalore on _________day of_______?.
    Also I would like to add a nominee (wife) to my account, so I can fill the foam and send along with POA? Also need any ID proof for nominee? Please advice. Waiting for your valuable response. Thanks in advance.

    • Faisal says:

      1. You can have it signed by 2 witnesses if it isn’t too inconvenient for you.
      2. Nomination form alone would suffice.

  271. Ankiur J says:

    There is Franking space at the top of POA document – how much worth franking is to be done and should I get it done from any of the nationalised banks?

    Thanks

  272. sathishkumar says:

    except signature we have to fill any thing in POA, ECN and Nomination form? after online applied

  273. VISHAKH says:

    MY Account is active now only POA is remaining, but also i cannot buy any shares . please tell me what is the reason

    • Zerodha Social says:

      Hey Vishakh,

      It seems that you have placed your orders on a Saturday. The exchanges are closed on Saturday & trading doesn’t take place. The markets are open on weekdays from 9:15 AM to 3:30 PM. Also, ensure to maintain sufficient funds in your trading account for the order to go through.

  274. akshay nagar says:

    how much time i have to send poa

    • Zerodha Social says:

      Hey Akshay,

      There is no time restriction to send the POA. However, we recommend you send it as early as possible as you won’t be able to see your holdings or sell shares from your holdings without the POA.

  275. Javed akhtar says:

    can i send the poa by mail after scanning it

  276. raj says:

    Is it mandatory to fill up ‘Witnesses’ section in PoA document?

  277. ANUJ says:

    we will not give any pwer of atorny . we will contact SEBI rgarding to clear all

    • Matti says:

      Anuj, the PoA is an optional document, but without the PoA, how do you expect Zerodha to be able to debit shares from your demat account without it? We’d need this limited PoA to execute your sell transactions!

      • Allen says:

        There’s a facility called electronic delivery instruction slip (e-DIS) provided by CDSL that can be used to debit shares from a demat account and execute sell transactions WITHOUT A POA. This has been implemented by Upstox recently: https://upstox.com/market-talk/sell-shares-without-poa/

        We’d all love it if Zerodha could implement this facility and do away with PoAs because some of us have our life savings in our demat accounts and don’t feel secure giving away powers of attorney willy-nilly.

        Currently, 99.9% of my holdings are in a demat account with SBI (without PoA) and the remaining 0.1% with Zerodha (with PoA). As SBI has high fees, I’m strongly considering moving my main demat to Upstox where fees will be low but security won’t be compromised.

  278. Raju B Sankeshwar says:

    Hello Zerodha,
    How much time it will take to activate back office after activation of online trading account…. and one more question – how to know the status of POA?

    • Matti says:

      You can log into the backoffice and trading platform within 2 working days of completing the online account opening process. We will send you an email when we receive and activate your PoA.

  279. Ashwath Hegde says:

    1. If the power of attorney is required to sell online, then you can use this to sell the shares with my Demate account without my knowledge

    2. I got 3 pages.. how many sign and where needed..

    3. can I send thru courier..? or only speed post..?

  280. Sathish says:

    I am new account holder. would you like to know what is the process to revoke my POA in future?

  281. Satish maniya says:

    Sir, I have been opened demate and trading account in zerodha though online. After a purchase of shares in a delivery base, the shares are now shown in my holdings in very next day. I contacted by phone to support zerodha. Mr. Ravi Kumar attended. I asked him my above query with him. He intimated me that I have to send POA for selling shares. But before the purchase of delivery shares nobody your staff guided me to that I have to first send POA. Please issue necessary directions to concerned team show my shares in my holding. I will send my POA shortly by courier. Examine please.

  282. Sankalpa Banerjee says:

    I need something clarified, do I have to arrange for the witnesses for the POA document or should I simply sign on the places in the form where it says to sign and send it?

  283. SADAULLA says:

    is witnesses name necessary to give or can leave it blank? If it is necessary, then witnesses can be family member or not?
    and

    “Dated at Bangalore on this_________________________________________day of__________________________________”
    what I have to write exactly on blank space?

  284. Kumar Anupam says:

    what is ECN, why is it necessary ?

  285. Ashish Baghel says:

    Hey Zerodha,
    I recently have opened an online Demat account on Zerodha. I Received an email containing POA application only, I didn’t get the ECN application form. So my question is…Do I need to worry about not getting ECN application form?

    • Matti says:

      Hey Ashish, you’ve only e-signed the equity form. The commodity form is yet to be signed. Login here and complete the e-sign to receive the ECN declaration.

  286. Diwakar says:

    I have couriered the signed POA document. How do I know the status of the POA document is received & processed by Zerodha and I can start delivery trading?

  287. Uday Hajare says:

    POA currier adreess please? Currently i am in pune , is it okay if i send POA to pune zerodha office.

  288. SHUBHAM says:

    I JUST WANT TO TRADING WITH ZERODHA SO PLEASE HELP ME

  289. Ashwin says:

    How do i get POA documents?

  290. Surya says:

    @Matti

    We talked previously about linking Zerodha trading account with other demat services. I seem to have already been allotted a DP id and BO id by Zerodha on account activation. Currently, my balance is nil but, will Zerodha debit charges for this service even if I go with another demat service provider? If yes, what is the minimum period I can stay with Zerodha demat before switching over? Also, please provide email address for sending the CMR.

  291. Saurabh says:

    Dear Nithin
    There are 2 queries .
    Can i do intraday trading without POA via kite platform and I want to update the communication address which is there in POA, which document is required which i need to sent to you physically (expect addhaar, which has old address ) .

    • Matti says:

      Hi Saurabh. Yes, you can place intraday trades without PoA. To change your address, you’ll have to give us an account modification form, available here. Also attach with this, an address proof (Driver’s license, passport, voter ID, etc.,.) with the new address. You’ll have to send the PoA that you have received as is. The PoA will be processed and then the account modification executed.

  292. aditya says:

    dear nithin,
    zerodha office has received my poa and ecn today.
    however they have mailed me that they cant process my ecn because i did not provide income proof
    however i have provided my income proof
    i called my sales manager and informed her about the issue.
    she told me she will look into it
    a little later she mailed me and asked me to email my income proof to her mail
    my question is,is it ok(and safe) to email my income proof to the sales manager’s email?

    • Matti says:

      Hey Aditya, you can email support at zerodha dot com. Emailing any “at zerodha dot com” ID shouldn’t be an issue, but it’s best to email support because that’s the dedicated support channel.

  293. Surya says:

    Sir,
    Previously I have been using 5paisa for trading and demat. I just recently became a customer of Zerodha. I would like to know if it is at all possible to link my 5paisa demat with Zerodha trading account?

    • Matti says:

      Yes, you can. You simply need to send the CMR (Client Master Report) of the 5Paisa demat to us with instructions to map the demat account to your trading account. However, you wouldn’t be able to sell holdings from the 5Paisa account with us as the demat PoA would be held by 5Paisa.

      • Surya says:

        Sir,
        Thank you for your prompt reply. I require a few more clarifications. I seem to have already been allotted a DP id and BO id by Zerodha on account activation. Currently, my balance is nil but, will Zerodha debit charges for this service even if I go with another demat service provider?

        Please provide email address for sending the CMR.

  294. Divya Murthy B G says:

    Is it mandate to fill below fields in POA for individual account

    (Second holder)_________________________________________________________
    (Third holder)________________________________________

  295. Chetan says:

    How can I give power of attorney to a third party person to trade on my behalf?

  296. rupam says:

    regarding about POA i mail to support@zerodha around 4times but till now no rply

  297. DARSHAN PATRAVALI says:

    Hi,
    Should i print POA on both side or one side of paper.

  298. amit das says:

    While opening account I did not uploaded income proof for f&o and mcx trading.
    Can I do it later after my account being opened..
    please please please reply

    Thanks

  299. Souvik dey says:

    Should i fill Witness part on POA & nomination form & by whom should I make this?

  300. Pushpendu halder says:

    What will I do in witness box in poa? ShouId I keep blank and courier ?

  301. Ayush says:

    Hi,

    Can you please share the complete address for POA dispatch along with Name of the person it has to be addresses.

    Regards,
    Ayush

  302. Balaji says:

    Hi,

    Can some one let me know.
    Whether I can attach multiple demat accounts to a single trading account in zerodha or not.

    If this is not right forum, let me know the right procedure.

    Regards,
    Balaji

  303. balaji says:

    Hi,

    Can someone respond to this query?
    Can i link two demat accounts to single trading account ?
    And where can I see my holdings, for the account to which I will not be going to submit POA ?

    Regards,
    Balaji

  304. Balaji says:

    Hi,

    I recently opened trading & dekat account. CDSL.

    It took me less than half an hour to complete it. That’s very Nice.

    I haven’t sent POA yet.
    Came to know that it only required when I want to sell equity.

    I don’t want to send POA, since I want to hold them for very long term.

    I would like to open one more demat account for all intra day and short term purposes.

    So,
    Can i link two demat accounts to single trading account ?
    And where can I see my holdings, for the account to which I will not be going to submit POA ?

    Regards,
    Balaji

  305. Girish says:

    I have opened demat account online, and got user name and password. Tried to login using the given User name & Password, but showing wrong password. Then went to ‘forgot password’ and got new password on my email. Still I am unable to login.
    Please support to make login successful.

  306. Ani says:

    Hi Matti
    Thanks for reply,
    My bank account is only one month old , can I open account with zerodha only for intraday equity trading.

  307. Ani says:

    1.Can I do intraday equity trading without demat account

    2. Is it possible to open trading and demat account without sending POA and I want to do only in traday trading equity . Will my account be closed in future if I not send POA for a long time?

    • Mannat Malik says:

      Hi,

      No matter what kind of trading you wish to do, you will need a demat & a Power of Attorney is necessary for you to sell your shares and receive your profit, without which the broker wont have the authority to book it for you. Therefore, without POA you will only be able to buy shares and not sell them.

  308. Ani says:

    Can I opened trading and demat account without sending POA and I want to do only intraday trading equity . Will my account be closed in future if I not send POA for a long time?


    Reply

  309. Puneet says:

    Hi Nithin
    How do u ensure that some unscrupulous employee makes (1) offline transfer of securities to his account (2) changes bank account details and transfer money to his bank account.
    (3) do u SMS customer whenever debits are made in his account?
    (4) who will be responsible if any leakage happens due to your employee?

    Thanks

    • Matti says:

      Hey Puneet, our internal processes are strong enough to prevent any such issues and are periodically audited to make sure everything is in order. An SMS is indeed sent whenever a debit happens. If it’s a stock, the depository notifies you directly. If there is an issue, you can always reach out to us.

  310. Ani says:

    Can I opened trading and demat account without sending POA and I want to do only intraday trading equity . Will my account be closed in future if I not send POA for a long time?

    • Matti says:

      Your account wouldn’t be closed, but if in any case, you take delivery of stocks, you wouldn’t be able to sell without the PoA.

  311. GS Negi says:

    Hi Nitin, I have trading a/c with Zerodha and now wish to have demat a/c also. Can it be done online? Kindly guide.

    • Matti says:

      If you already have a trading account, opening only the demat account online wouldn’t be possible. You’ll have to download the form, print, sign and courier it over to us. You’ll find a pre-filled from in the profile section of Q.

  312. Naren says:

    in the poa do we have to fill the witness details or can it be left blank.

  313. Yaswanth says:

    Hi I bought shares of a company a couple of months ago and now those shares are not being displayed in my kite.I’m yet to submit my POA and if i call for support i’m being asked of some ZPIN which i have no idea about.Pls help me

  314. Wasay says:

    Hey Nikhil,

    At first I would like to appreciate the fact that I love the services offered by zerodha with good customer service professionals who are so well customer obsessed and delight me everytime.

    A small question does zerodha block or disable my account If the POA has not been submitted.

    Also I trade I’m options so do I really need POA.

  315. aman says:

    I do not want to use zerodha margin facility, is there any way I can stop margin facility to my account.

  316. DHARSAN says:

    what if i want to revoke my POA? is it possible?

  317. DHARSAN says:

    what if i want to revoke my POA? what should i follow?

  318. Prakhar says:

    How to cancel/revoke the poa which I submitted to zerodha

    • Matti says:

      You’ll need to send a written letter duly signed by all the demat account holders with reference to the previously executed PoA and the date from which the revocation should take effect. Note that this revocation will not be applicable for any outstanding settlement obligations that were created before the receipt of the revocation letter. Also, if you do revoke the PoA, you wouldn’t be able to place sell orders for stocks in this demat from your Zerodha trading acocunt.

  319. Saurabh Awasthi says:

    Hello
    I have done esigned through aadhaar to complete the sign up process 24 hours backs and now have been asked to send poa, regarding that i have few questions:
    1. What should i send ? Just 3 pages poa or something else? Just wanted to trade in equity and is already e-signed.
    2. What should i do for witness column? Can i leave that empty or is it mandatory to fill it?
    3. How long should i need to wait to get my credentials to login and trade?
    4. Finally sign at two places are required or what?

  320. Aditya N says:

    can we leave the witnesses area blank?

  321. Vijay says:

    How to trust Zerodha won’t misuse PoA ?, Sell the share without aware of investors

  322. Prasada Rao Kothakota says:

    Hi,

    I am unable to view my holdings, displays as no holdings.I have not submitted the POA. Is this the reason?

  323. sagar says:

    Dear sir,
    I have sent my POA document to Zerodha Headquarters, how do i will got to know my POA status, Whether it is completed or not?

  324. Prashant says:

    Hi,

    Is POA required if I only want to buy/sell mutual funds?

  325. Dhruv gajjar says:

    I want to change my bank account linked with my zerotha account and I want to change my account details so what will I have to do

    • Matti says:

      You can download the account modification from here. Fill this in with the details you want to modify, including the bank details and send it over to us.

  326. Nisarg says:

    Hello Team,

    Really worried about the shares I purchased. By what timeline will they be deposited in the holdings section of the account?

    • Matti says:

      Hey Nisarg, there seems to be an issue with the signature on the PoA you’ve sent to us. Once this is rectified and the PoA is mapped to your account, you should be able to see your shares.

      • Vinod Dalvi says:

        But you have written “When you buy shares, be it in an online or offline account, the shares are automatically transferred to your demat account, you don’t need a POA to do this.” so POA should not require to see shares in holdings section.

        Please advise.

        • Bhuvanesh says:

          Currently, we have no mechanism to display the shares but block selling in them. Once you send us your POA it should be mapped in a day or two and you can view your holdings after.

  327. B.Vijaya vardhan Rao says:

    i was send POA documents with signature on05.04.2018

  328. Priyank says:

    Does POA first page should be printed on a stamp paper or a normal A4 Paper ? In case of stamp paper, how much amount stamp paper will work ?

  329. Pallvi says:

    How many signature required on PoA document sent after online account opening?
    PoA document showing only 2 places for signature, F13 & F14.

  330. shailesh says:

    Why do i submit POA if i dont want to share my acc with u. why this policy u have been created. This trading is limited to myself only so why i give u POA to u.

    • Matti says:

      Hey Shailesh, when you’re trading online, you’ll require to give PoA to the broker so that when you sell shares, they can be debited from your demat account. Without a PoA, you’d have to send a physical DIS every time you sell stocks. This isn’t practical for an online trading platform.

  331. Rohit says:

    What is the franking that we have to do in the POA ?
    Can the nominees and witnesses be the same persons?

    • Matti says:

      Franking will be done by us, Rohit. No, the nominees themselves cannot witness the nomination form. They can witness the PoA though.

  332. Bharath kumar says:

    Hi team,

    I am from Bangalore ,is there any way to send POA physical documents to main office other than courier.

    i.e
    1. any person can come and bring the documents ?
    2.Is this possible directly may submit documents in any marathahalli branch or near by.

    Please suggest us.

  333. AKSHAY says:

    Hello Team,

    I recently opened a demat account with zerodha. I purchased HDFC bank shares on March 20, 2018. But I am unable to see any shares in my demat account. Kindly help with the issue.

    p.s. I am yet to send POA, is this the reason?

  334. Jenisha says:

    Where I have to sign in POA ?

  335. AJAY says:

    Respected Sir

    Mene Jst Online Commodity Account Open KIya HE…Koi Trading Abhitak KI Nahi He..
    Muje PoA ka Mail Aaya He.. Kya Commodity Account Ke Liye Muje YE Compulsory Dena He?
    Me Koi Bhi Commodity Buy OR Sell Kar Sakta HU KI Nahi?
    Thanks

  336. AJAY says:

    Respected Sir

    Mene Jst Online Commodity Account Open KIya HE…Koi Trading Abhitak KI Nahi He..
    Muje PoA ka Mail Aaya He.. Kya Commodity Account Ke Liye Muje YE Compulsory Dena He?
    Me Koi Bhi Commodity Buy OR Sell Kar Sakta HU KI Nahi?

  337. Priyanka says:

    Sir why is that blank space provided before the POA paper document?

  338. Neeraj shrivastava says:

    I resend my poA because of any objections about signature it was same as my documents but may be.I worried in second time any objections comes to me what will be procces to prove it’s me… Please advice…

  339. Sachin says:

    I had opened an demat account with you previous days… I had paid for commodity also but i Have not done adding money and trade in commodity account… Pls tell me reason why is this happening

  340. Sankalita Roy says:

    I have opened an account and sent the POA by speed post. How i can check or get notified whether POA has been received by team or not, so that i can start trading subsequently.

  341. Pavithran says:

    I have opened zerodha account today using online aadhar process after that they told to print, sign and courier the form but in the POA form they ask for 2 witnesses and something like dated at Bangalore at this day of something to fill in.Do I want to fill it or just sign and courier the documents?

  342. Chirag kumbhar says:

    I have sent POA to the given address 2 days ago but my holdings in kite are still not shown. Please check it.

  343. mohan gupta says:

    sir i am dalima to submit poa or not….does zerodha provide specific PoA ……as i am new to shares market i want to start with small small investments…..

    • Matti says:

      Hey Mohan, this is a limited PoA allowing us to sell your shares when you place a sell order on the platform. It would be required whenever you wish to sell stocks from your demat account. Best send it across as soon as possible.

  344. Paramesh Debnath says:

    Is there necessary to sign of witness? Who will may be as a witness? My native is WB but I work Odisa, there are no witness , so what I do.

    Please explain

    Thank you

  345. Sudhir Raj says:

    Hi sir.Which and whose stamp should i put for POA??

  346. sunil says:

    i have not send the POA , but can’t operate the kite app. as no username / password send by you, hence can’t buy the shares, so please send details on my registered cell with you or above email with you. cell no. 9421333347

  347. sunil says:

    as per above comments it is learnt that the POA is required to sell the shares only, and not for the purchase. so even after opening the account i can’t do purchase of shares, why? also the charges stated for dmat are for Rs. 12.5 per transaction, irrespective of no of shares, please make it clear whether they are applicable for puechase or sell or both.
    pl tell your person to contact me for above account query….

    • Matti says:

      For buying shares, PoA isn’t required. What is the error you’re seeing when trying to buy? Also, the DP charges are only applied when you sell the shares held in demat account. Doesn’t apply to intraday trades.

  348. Vinod Kulkarni says:

    I transferred some shares from another demat to Zerodha demat. I can see them in CDSL’s Easy interface. However, they are not reflected in Kite or Q (after about 4 days).

    Is it a manual process that you update such changes in portfolio to reflect in kite or Q (i.e. make them tradable)?
    (And my PoA is in place.) On top of that, I raised the support request, and they responded with holdings reflecting the addition of new shares. But they are not visible in Q or Kite. (And they still didn’t realize this in spite of clear request to do the same.)

    I am very much inconvenienced because my stocks can’t be traded till it is resolved.

  349. aftab khan says:

    sir does poa requires for equity and fno to buy and SELL those shares intraday. as i dint understnd you said , to sell the shares we ll require poa to submit.

  350. Ravi says:

    Hi,
    I am interested in equity short term trading only. Hence, margin is not required for me. Please suggest whether I still need to submit POA.

  351. Ashvinkumar Patel says:

    What document required for poa ? Pls Explain

  352. Utkarsh mistry says:

    i have sent poa and it has been updated in my demat ac but when will i receive poa copy…

  353. akash mishra says:

    Sir please help me,,
    I recently opened d-mat account with zerodha.
    I got an email to send poa.
    I downloaded it and taken a print out.
    Now please tell me what the details are necessury to fill in this poa document and where the signaures are required and is witness compulsury????????
    Help please to solve this issue clearly.

  354. Prajwal says:

    I opened account by online . I got email stating that there is a name mismatch between e sign and bank proof should have self declaration letter. But when I login, my dashboard showing account opened successfully and you will get an email. What can I do next

  355. mangesh Sawant says:

    sir Maine share mis2cnc convert kiye hai.par o share holding me nahi dikhara hai.

  356. Utkarsh mistry says:

    I have send poa without witness details is it ok…and will i get a true/certified copy of poa after franking… What about poa charges.

  357. Vineet Chauhan says:

    I am unble to fill the form of power of attorney .
    Please guide me that which are the necessary blanks i have fill and what to fill
    Also witness is necessary to e filled

  358. Jay says:

    I have couriered my POA. How much time will it take to update so that i can do transactions in my demat account.

  359. Sandeep says:

    Sir, is there requires a witness sign for poa form reply me

  360. Deepak Sharma says:

    Why do Zerodha puts the liability on the customer to courier the PoA to Banglore. It should be collected by the Zerodha representative and the customer should be made familiar with the Zerodha Kite software by the same representative. I am in Chennai and if even in Metro cities this basic facility is not provided then I doubt Zerodha ability to provide quality service in future.
    In addition to it while opening account online it was not mentioned that the customer has to send the signed PoA by himself. It is only after the payment of account opening fee of 300 Rs. that the customer made aware of the same. if customer could have send the documents by courier why would he opt for online account opening facility.
    Not a good start of customer relationship zerodha… not at all…..

    • Jay says:

      Yes i totally agree with you. It should be collected by Zerodha. Also why this process is not online.?

      • Matti says:

        Hey Deepak & Jay. As a discount broker, we operate on razor-thin margins and so encourage clients to send this one time document themselves. Believe me, the cost-benefit of the brokerage sets off this minor inconvenience. We do daily demos of the Kite platform on our YouTube channel for all our clients. Additional, we have a Kite user manual for your ready reference. While we would love it if your account opening was completely online, the current regulations require that the PoA be signed physically, hence the hassle.

  361. SUBHAM KOLAY says:

    The POA I’ve received is already eSigned using Aadhaar, so do I need to sign it again before sending the physical copy via courier?

  362. Arif Khan says:

    i cant find where sign in this POA document.

  363. Balraj says:

    Hi Team,

    Just wanted to understand how are you identifying the POA as a limited POA. I don’t find any where mentioned in the document that this is a limited POA not general one.

    Regards,
    Balraj

    • Matti says:

      Balraj, though the PoA is not labelled “Limited PoA”, the document itself clearly demarcates the powers given to the PoA holder (Zerodha).

      • Balraj says:

        Thank Matti for the reply. However, don’t you feel it is necessary to label the document as limited POA so that it gives more clarity and clears lot of doubts from the customer mind. When so much care is taken to mention so many things in the document without a miss. Why not this?

        • Matti says:

          Hey Balraj.
          1. We don’t label the document. This is decided by the regulator.
          2. This PoA, though limited, is still a PoA and hence named as such. The fact that there is a limitation to the authority that can be exercised by the holder of the PoA does not take anything away from the fact that the document still holds the legal status of a PoA.

          That said, we have been trying to urge the regulator to rename this document from PoA to something less scary (thank you Bollywood!) and apter, like ‘Letter of Authority’, but so far, this has remained a dream.

          • Balraj says:

            Thanks Matti. Hope you understand the scariness due to this document. One last question, do we get a true certified/duplicate copy of POA post franking is done.

  364. Shivanesan says:

    Is POA need to be franking?/

  365. Rama Murthy says:

    Is franking required for POA?

  366. Utkarsh mistry says:

    Hi… Can zerodha official tell me that how to send poa to your office at bglore…. Poa have witness sign do we need to do that and can i send it through speed post.

  367. Akash Dua says:

    My PoA has been delivered dated 18th Januuary. However I am still unable to see my holdings. I have spoken to customer care multiple times and have sent few mails also. They always say to give some time. 10 days have gone and I am still waiting for the resolution.

  368. Anand Pasricha says:

    Sir I sent poa to zerodha main branch and courrier is shown delivered but I still receive a mail poa not received

  369. Vignesh says:

    While filling POA Form,
    1) is it mandatory to fill this (Dated at Bangalore on this_________day of_________).
    2) is it mandatory to provide 2 witness name and signatures.

  370. Tarun says:

    Hi, Dose the POA that i sign gives the demart account to sell my shares/mutual fund in case of bankruptcy or any unfortunate incident?
    Thanks!

  371. kumar rishav says:

    sir ,
    how do we get to know that you have received my POA…?

  372. Prahalad Kumar Singh says:

    My client ID is XJ9842. I had purchased few shares but still not able to show in my T1 ( Holding/Position) after 1st day. I have sent my PAO too. Is it reflect in my account after processing of POA. How much time it will take?

  373. Mandar says:

    Does the franking need to be done before sending across the POA? Or is it something that Zerodha will be doing at it’s own end and I just need to put my signature in t he POA?

  374. Akshayk says:

    Hi,
    Just sent my poa few days ago..may I know where I can find that it’s been updated? Also can you please assist in finding out if FnO are activated for me?

  375. Sarath S. R says:

    Dear Sir,

    Under what value of Stamp Paper of Franking should I print the POA?

    Regards

  376. ajay says:

    where to sing in POA from

  377. polimera says:

    hello
    i have received mail informing only aboit the submission of POA. but i have seen many people here asking for ECN declaration.what is this? and is that compulsory? if yes, i havenot received any such mail about ECN declaration submission?
    and on POA i have just signed on F13 & F14 and couriered.Is that okay
    or should i write anything else?

    • Matti says:

      The ECN is for the commodity account. If you’ve applied for an equity account only, then you wouldn’t have received it.

      I hope you have written your registered mobile number or email ID on the covering envelope so we can map the received courier to you?

  378. Ronak Hada says:

    I have opened my demat account online and I have received a PoA can I deposit that in the city office of zerodha

  379. sandip says:

    i opened dmat account in zeroda.
    can you send me address where the POA documents needs to be send.
    i am from pune.

  380. Vinay Singal says:

    Zerodha Team –

    I have an existing Demat account with another broker. I can’t close that trading & Demat account because of certain reasons. I want to start trading on Zerodha platform but dont want to have multiple Demat accounts. Pls suggest if i can use my exisiting Demat account with Zerodha. I can share a fresh POA if required.

    Thanks

    • Matti says:

      If your current broker allows you to revoke the PoA with them and give it to us, then you can indeed do this. Best write to support[at]zerodha.com for details.

  381. Rajesh says:

    Are My family members are eligible to fill out a witness form..please help me.. i am waiting for your reply..

  382. Mahendra says:

    Sir
    I had apply for new account opening on 16/01/2018 and make the payment of 500 as account opening charge on the same day. I have also done all the account opening related formalities but still my account has not been open
    Kindly do me favour in this matter.

  383. vijay says:

    Sir, I have courier the POA but it will take at least 10 days, can i do intraday before power of attorney come into force.

  384. DHIRENDRA SONI says:

    SIR, I HAVE FILLED ONLINE ACCOUNT OPENING FORM THOUGH AADHAAR OTP. 03 PAGES POA IS PRINTED BUT I DON’T HAVE ANY COURIER SERVICE NEAR ME CAN I SPEED POST THIS POA AND CAN YOU CLEAR WITNESS SIGN IS MANDATORY OR NOT?

  385. Anil says:

    can i send my POA through speed post?

  386. chate vasudev says:

    I am open a demet account but why don’t get share buy please explain me

  387. Shant vale says:

    I have sent a courier of poa form week ago and its riched at your office before 4-5 days but still my form is not update
    May I known why site and team assured that it will update within at most 48
    If that is not possible for your team to update it in given time change the time to 1month or week if required

  388. AHMED ALI SHAH says:

    Dear sir,
    Can you Please upload false copy to understand how it has to be filled.

  389. Diljith says:

    I have sent POA document and it was delivered on last friday (12th jan). Yet i didn’t get any update mail. When will i get this? How much time will it takes?

  390. Animesh Kumar says:

    Who can sign into the witness box of POA form?

  391. vijay jadhav says:

    Its been 48 hr completed from i opened my account and i didnt get Client id n password yet..can anyone tell me when i will get ..??

    • Matti says:

      Hey Vijay, your verification was done on Friday. Your account details should be emailed to you by tomorrow. It takes 2 working days and the weekends are off.

  392. Jigar Mehta says:

    Zerodha Team,

    In short period of time you have achieved great success but team should also maintain that success when you have grown in large.

    Please note i have send Speed Post on 28.12 wide POD details as EM897067225IN but till date i.e. 12.01 my POA status is not updated, in meanwhile i have transfer my holding to new account but the same is not visible as my holding is stuck up with POA process.

    Entire POA system need to fix so that traders can trade effectively.

    Your prompt account opening was USP but at this time i am facing hurdle, please resolve ASAP, hope to receive Positive feedback from your end.

    client ID is YT2899

    Regards,
    Jigar

  393. Prashant says:

    I have sent a signed copy of POA and it was delivered on Jan 8, 2018, 12:13:15. but still not able to get the full access to sell and see my holding.
    It has been more than 3 days.Could you please check why it is still not updated?

  394. Mohamed Shaikh says:

    Dear Nitin I have lot of respect for you. I have watched your story on You Tube.
    I have been following Sunil Minglani for sometime and switched to Zerodha due to him.
    However your team is not giving the top notch support to me.
    I have couried my PoA signed and it was received by Zerodha on 3rd Jan 2018. Still
    I am not able to see my holdings.
    The support communication is not proper. They should call me and talk to the customer.
    This entire PoA courier stuff sucks and you need to fix this.

    Frustrated Customer
    Mohamed Shaikh

  395. Ayush Jain says:

    While applying for IPO, they ask for Client ID in case your depository is CDSL.
    But when I enter Client ID given in Zerodha’s form, it says wrong Client ID.
    Then I entered my POA Master ID in Client ID field and it is accepted.
    Whether it is correct ? Please revert back as quick as possible.

  396. Ankur kallurwar says:

    Sir I have send POA to zerodha main branch in last 5 days ago
    Message is india speed post is delivered but how to check is really received. My holding share not show. What to do sir????

  397. VG says:

    Why can we not digitally sign the PoA like all other documents?
    It doesn’t make sense to go through the entire aadhar based sign-up flow only to be told in the end that we still need to courier a document.
    The point of digital sign-in through aadhar was to avoid the hassles of mailing hard copy of documents.

  398. Vivek says:

    I have to courier my POA to your Office. Before sending the same, just wanted to know whether I need to sign on all the pages, or only on the second and third page of the POA ?

  399. Vivek says:

    I have recently opened a demat account with you, and I need to courier my physical POA to your office. before sending the same, I just wanted to know if I need to sign on all the pages, or only on the second and third page of the POA ?

  400. Dhruv says:

    Hi,

    I am a new Zerodha user, and have a couple of questions.

    1.The thread says that you use NSDL for opening the demat account, however I have received an email from CDSL which shows my demat account has been opened with them. Can you clarify this?
    2. Since you have the PoA to sell stocks in my demat account, what measures are enforced that I can see any transactions that happen through my demat account as soon as they happen? Do you register your users for CDSL’s sms intimation service? And how does one log into CDSL site and check their demat account?

  401. Shikhar Singh says:

    Hi Nithin,

    I have submitted my POA on 4th of January at Himayathnagar Hyderabad office. Your support agent has confirmed that they have received the same on 8th January at head office and is in process to register. I was promised it to take 48hrs to 72hrs to register, it has not yet been updated. I am going through a lot of hardship in this regard. Request you to please expedite this request of mine since I have to offload few of my holdings immediately to not face the loss burn.

    CLIENT ID: YO6948

    Thanks in advance,
    Shikhar Singh

    • Shikhar Singh says:

      Hi Team,

      My experience with account opening on zerodha has been top notch. It would go incomplete without thanking Priyanka sharma(sales manager) for providing best of the best service. I am extremely happy to get associated with Zerodha.

      Thank you,
      Shikhar Singh

  402. Ankit Gupta says:

    I have experienced that Zerodha’s customer care service is very poor. Rhe wait time is high on calls and even after that the query is not resolved. I have sent my POA form and zerodha has received it 3 days ago, but still I am not able to see my holdings. Moreover there is no reply on the support ticket as well.

  403. Prodeep Kumar says:

    Hi Nitin,

    I did my registration using Aadhar authentication. I already have my Demat & Trading Account with SBI.
    I received an email to sign and send POA physically.

    My Concerns is I am currently out of india, can i share the signed scanned copy through email ?

  404. Ravi says:

    How to find out whether PoA is linked or not?

  405. Arun says:

    Door to door service
    Take your charges
    And additional charge

  406. Arun says:

    I know what is PoA
    But zerodha plz upgrade your service about the PoA
    Because some new interested Demat account holder face a problem
    So I wish plz provide doot to door
    I know zerodha is a good platform to enter in the stock market
    Also take charges for your addition services
    Because I am face a problem
    Few days ago I opened a demat account
    But no any welcome call receive and no anyone call for additional details like pOA
    And plz take care to your
    Thanks you

  407. Rahul says:

    Do I have to fill WITNESSES box??
    Or Just Sign in F13 & F14 box will do??

  408. Rupak says:

    Sir,
    I have a query on POA,Should I invest in mutual funds on coin without complete POA form.

  409. Harsh Jain says:

    Where do I have to sign in POA?
    Is it mandatory to have 2 witnesses for the POA?

  410. Diana says:

    I have opened an account @zerodha for trading in commodity intraday. Can I start trading now without the poa. I have just sent today itself.. I want to start trading from Monday or have to wait my poa to be mapped. Please clarify..

  411. Raheem says:

    sir i am already opened demate account in another broker can i open demate account in zerodha, otherwise should i close previus demate accout

  412. Khushboo says:

    Hi

    I have opened an account in zerodha. The account I have specified is not a demat account. Will I face any issues while trading? Also, doI have to convert the specified account to demat or I can specify another demat account I already have?

    • Matti says:

      If you’ve opening only a trading account, you can only trade F&O. Demat account is required to trade equity only. You can map any demat account with your Zerodha account and purchase shares, however, you can only sell these shares using Zerodha trading platform if you provide a PoA for this account to Zerodha.

  413. Amit says:

    Sir,i can’t understand poa form please tell me who to fillup and after fillup this form how to send by courier or mail?

  414. RAJ KISHORE KUMAR says:

    1.How can I find that the power of attorney is specific or general?
    2. Whether the power of attorney is revocable or not?

  415. RAJ KISHORE KUMAR says:

    Is the power of attorney chargeable or free?

  416. matrix07 says:

    Can you provide ‘Specific POA’ instead of ‘General POA’?
    I am not comfortable signing such POA which gives all rights to broker.

    Kindly reply

  417. Nithin Kumar says:

    Hi.

    Can someone tell me on which paper do i have to print my POA and courier it to Zerodha. Is it OK to print it on normal A4 sheet.

    Regards
    Nithin

  418. Vaibhav Gupta says:

    Hi Nitin,

    When Zerodha is already taking the POA, then why Zerodha does not provide the facility for online transfer of stocks (Onine DIS). One of my family member has an account with Angel Broking and he conviniently used the Online DIS facility to transfer shares from one account to other. There is no requirement of sending the hard copy DIS to the broker as it takes a lot of time and extra expenses (courier to Bangalore etc.) and is of little use. Zerodha being a pioneer of the online and discount trading model, is expected to provide this functionality at the minimum.

    Regards,
    Vaibhav

  419. ASHICK says:

    Already PoA documents and my consignment showing item delivered. Today also I am getting the same message PoA not recieved. What the hell is this?

  420. Bhushan says:

    Hi,
    I’d like to ask if the POA is needed even for investing in Mutual funds and withdrawing money thereafter or is it just for commodities?

    • Matti says:

      PoA has nothing to do with commodities or funds in your trading account. It is required to debit stocks/mutual funds from your demat account when you sell/redeem only.

  421. ASHICK says:

    I already send the signed physical documents. My speed post tracking ID :EL850842779IN shows item recieved. But no updates reflected in my account.what should I do now?

  422. Shivam says:

    Hi,

    My share are not showing under holding tab.Could you please tell me the reason why it not showing.

    Thanks,
    Shivam

  423. Ravi says:

    Dear Nithin,

    Recently I have opened account with Zerodha using online option. My Address is badely messed in demat account with unwanted commas and chopped text. With this messed address courier/postal delivery person will not be able to locate my residence. When informed Zerodha support they were saying address is not significant..but I will not get any Rights issue forms, Buyback forms etc delivered from Registrars.

    I was not given any option to review and correct or get it corrected before all the process is completed.

    I am having tough time getting this fixed.. they are asking me to send KYC forms again… this is pure negligence from Zerodha staff in updating the address if manually did or issues with the data formats if it is automated.

    My address in Aadhar as well as existing KYC is as follows, which is decent enough to locate my house

    35, MERIDIAN ENCLAVE,
    NIZAMPET ROAD, PRASHANTH NAGAR,
    HYDERNAGAR, HYDERABAD , TELANGANA -500 085

    But It in Zerodha it is messed as follows :
    35 MERIDIAN ENCL NIZAMPET, ROAD PRASANTH NAGAR
    HYDERNGR, TIRUMALAGIRI JNTU KUKATPALY, HYDERABAD,
    Hyderabad, 500085, Telangana, India

    • Matti says:

      Ravi, the address we get is from the KRA agencies. If you need to update it, I’m afraid you’ll have to submit the KYC form/account modification form.

  424. Aravind R says:

    Where do I have to sign in PoA? I have only two pages. Can you help?

  425. Rajat Sharma says:

    If there is any misuse than ,how can I check that there is no misuse of my POA.

  426. Sandeep Jadhav says:

    On which address I post my POA form

  427. Skg says:

    Hi ,
    I am a first time investor in equity and want to invest in it to gain the benefits for RGESS for now,
    and figured out that as per the latest views Zerodha seems to be the best .
    I have few questions to ask before opening account in Zerodha-
    1)Does one is eligible to invest in RGESS if he opens account in Zerodha
    2)What are the charges one needs to pay for opening Demat account in Zerodha
    3)What are the other charges like (AMC ,brokerage etc ) if one needs to invest in equity, closed ended MF and ETF (which are under RGESS)

    Thanks in advance ,
    Skg

    • Matti says:

      The 2017 budget has removed the tax benefits for RGESS, so this option isn’t available anymore. For charges, check out zerodha.com/charges.

  428. kasturi says:

    Can I send the POA to the Mumbai office?

    • Matti says:

      Hey Kasturi, it’s best you send it to the Bangalore office since it’s processed here. If you send it to Mumbai, they too will have to forward it here.

  429. PAVAN says:

    SIR I AM MAHARASHTRA …..WHERE TO SEND POA FORM

  430. debdut adival says:

    sir after filling the form i went out of town and was unavailable to send the document within 7 days .can i send the document after the given time . will i have to pay some kind of fine .

  431. Amit says:

    Hi

    Not sure if this page is still monitored or not.
    Let me start by saying Overall Zerodha platform is very good.
    I am new to zerodha … trading so my question may sound NOOBISH, but is that a reason for not picking the phone not returning the phone call by the sales manager.
    I understood the part where ZERODHA doesn’t provide any assistance in trading, and I am completely okay with it, every company has their own rules. ( not questioning why you don’t).

    But my concern is, I was asked to send POA, and I did it as asked -> It was rejected because I din’t signed or filled something correctly ( not sure what that is).
    I tried to call sales manager while filing the form but he didn’t answered, I sent him mail to call me back but no reply. And now it’s rejected so I have tried to call him again multiple times and sent an e-mail as well but outcome is same. No answer.

    Is it possible to contact me via mail. Zerodha can probably look up all my details from above ( mandatory e-mail ) field.
    I promise I won’t contact you guyz again.

  432. Amit malhotra says:

    I am getting mails to submit the PoA but when i click on the link then i am getting an error and unable to download the form

    • Matti says:

      Amit, you can always download the PoA from zerodha.com/resources if there’s an issue. Alternatively, you can also write to your sales manager for assistance.

  433. Anuj Kumar says:

    How to know that poa is mapped to my acount or not.is there any ways to check that.

  434. Valli says:

    I have question in point number 6 mentioned in POA
    “6. For these purposes and to this extent, Zerodha is empowered by me/us, to affix their signatures to any document, form or any other record, being a delivery participant, as required by the concerned depository.”

    In POA, no where it is mentioned who is the concerned depository.

    I am not willing to sign the POA with point number 6. It needs to corrected or properly clarified in the POA.

    • Matti says:

      ‘For these purposes and to this extent’ refers to the above points where the document lists a specific set of powers given to Zerodha for the smooth operation of your demat account. Since the Zerodha demat account with member ID is mentioned above, I don’t see any ambiguity here. Additionally, changing this document isn’t possible as the format is prescribed by the depository itself, i.e., CDSL.

  435. Bhuvan Reddy says:

    Hey,
    I couriered the signed copy of POA on 13th december. Yesterday I got a mail stating that POA has not reached the office.As I tracked the post I found that the item despatched to J P Nagar S.O,bengalore on 16th december, but it is not yet delivered.I don’t understand why is it taking so long.Should I need to send it again??
    Can you look into this matter

    • Matti says:

      Hey Bhuvan, courier delivery may be delayed for any number of reasons. This is something you’ll have to check with the courier service provider.

  436. sri sri says:

    How to fill the POA form ?

    • Matti says:

      Just the signatures will do. We’ll fill everything else. Just write your registered mobile number on the covering envelope so we can map the poA to your account when we receive it.

  437. Krupa says:

    Hello,

    I have couriered the signed PoA to Zerodha headquarters Bangalore and its 7 days since the same has been received.

    But still the PoA status is not yet updated at Zerodha back office.

    I have already started trading using Zerodha, but I am unable to sell any shares.

    I am stucked what to do now.

    I contacted Zerodha customer support twice, but I am not getting any response from there side.

    Any help on this would be really appreciable.

    • Matti says:

      It generally takes 3-4 working days for the PoA to be mapped. Your PoA, I see, has been mapped. You should be able to sell shares now.

  438. Customer says:

    I have purchased shares.Why is nothing being shown in my holdings?and positions?
    The margin gets reducedbut i am showed no holdings and no positions.
    Please get back at the earliest.

  439. ANEESH KUMAR says:

    I have send POA on 12 Dec 2017 and it is received by your office on 15 Dec 2017 (by courier tracking).
    still not received mail of receiving POA.update immediately so that i can sell shares.

    i have brought some shares on 08 and 14 dec 2017 ,it canot display on position and holding what is the reason?

  440. Meenakshi Waghkar says:

    Dear Zerodha team,

    I have send POA few days back & it is received on 13 Dec 2017 ( by courier tracking). Still not received mail of receiving POA. After receiving POA it will take more 2-3 days to update. It’s too slow process, even after receiving POA u r nt intimating.
    Plz do it asap so that I can start trading.

  441. Pravin says:

    Hi Nithin, what is the cilent id on the first page of POA ?
    Do I need to fill it ?

    • Matti says:

      No Pravin, leave this to us. Sign and send the PoA over to us and we’ll do the rest. Simply mention your registered mobile number on the covering envelope.

  442. Sandeep says:

    How long this POA will be valid. Does it have any time period. IS it revocable at any point of time.

  443. Mahernoz says:

    Why not create an aadhar based signing tool (esigning) when making POA, why rely on paper and physical sign? The entire process should be online, right ?

    – mahernoz

    • Zerodha Social says:

      Mahernoz, as much as we would like for everything to be online, IT act 2000 doesn’t allow this form to be digitally signed.

  444. Vikas mittal says:

    Poa delivered on 11 December at 7 pm but still it is not updated.how much time you take to update it?

  445. Rajesh Kumar Mehta says:

    Is POA required on Plain paper or Stamp Paper?

  446. Rajnish says:

    my friend’s father buy 40 shares of reliance industry something 14 or 15 years ago. He lost shares certificate.
    he dont have demat account. he want to transfer shares to me If is possible? i have account in zerodha.

    • Matti says:

      Ah. No. Your friend’s father will have to approach the company registrars, tell them the certificates were lost and have duplicate certificates issued. These then need to be dematerialised and then transferred to you.

  447. Madhura says:

    Dear Sir/Madam,
    Is it safe to share Demat account number with broker or anyone?
    Please let me know.
    Thank you

    • Matti says:

      Nothing wrong with sharing your demat account number with your Broker. The PoA too is a limited PoA and can only be used to debit shares from your account when you sell shares, else the PoA gives no additional powers to the broker.

  448. Anand Gopal Paswan says:

    Hi Zerodha Team,

    Recently I have opened my demat account with zerodha, but before proceeding my I want my POA documents should be processed. I have already sent my POA doc with Speed Post. Do you intimate us after receiving the POA, that your POA doc has been accepted and from now you can sell your share.

    Thanks

  449. Samir Kanti Chakraborty says:

    Dear Sir/Madam,

    I am getting mails from Zerodha to submit POA immediately. In the POA form a space is to enter client ID. But I don’t know my client ID. How and where I can get client ID? Or it is to be kept blank – please clarify.

    Can I deposit filled POA to any of your Kolkata Zerodha office or it is required to send to Bangalore address only – please let me know.

    • Matti says:

      You don’t need to enter the client ID. Just sign and mention your registered mobile number on the covering envelope and we’ll do the rest. Best send it directly to Bangalore.

  450. Prakash says:

    Hello Sir,

    Recently I opened Zerodha account and I also send POA as well as ECN but how could I know whether my POA is updated or not in your system?….

    Can I see in my profile?

  451. vijay says:

    who is witness in poa document

  452. Mani says:

    Hi,

    In POA Form,

    what are the things i need to fill ?

    Have to enter values for fileds in Witness table ?

    What are the mandatory fields ?

    If I send POA to you, how did you connect with my account? Because, the form contains only Account holder Name.

    • Matti says:

      Just sign it and courier it over to us. On the covering envelope, mention your registered mobile number and email ID. That should suffice.

  453. thirumal reddy says:

    hello sir; i’ve received POA form but top of the form there is a space for franking but i can’t understand what
    does it for, and also let me know what is client id

    this POA form requires only my sign or any thing else thanks

    • Matti says:

      Franking is something we’ll get done here. Nothing you need to worry about. Same goes for the client ID. Simply sign the PoA and courier it over to us.

  454. udit narayan mandal says:

    hello sir, if i want to buy share they got rejected…….please help me

  455. Anurag says:

    Can I send u my POA forms with normal post (Not speed post) service?

  456. Tanmay says:

    What is the ” Client ID ___________ ” in the following line from your POA document?
    “Pvt. Ltd. (Depository Participant) DP ID 12081600, Client ID ___________ to execute and perform severally the following acts, deeds”

  457. American_desi says:

    I am preparing to send in my forms for one NRE and one NRO account with Zerodha.

    I have notarized my
    PAN
    Passport
    OCI

    1. Do I need to notarize my POA or will a bank manager’s sign do?
    2. Do I need to find two witnesses or can I leave them blank?
    3. Do I need two witnesses for the nomination form or can I leave them blank?

    Thanks.

  458. Akanksha says:

    Hi,

    As per your post POA is required to SELL stocks. But why is it that my stocks are not shown in my Holdings if I don’t submit POA? Lets say I have purchased some stocks for 10 years and don’t wish to sell that’s why I don’t want to give POA. You should at least show me my holdings so that I can track what is happening with stocks?

    I think it is absurd to NOT show stocks in holding if you DON’T submit POA.

    Please look into the logic of relating Display of Holdings with POA.

    Waiting for reply

    • Usha says:

      I have the same question as well; its quite stupid that PoA is being linked to holdings display. Zerodha,pls take a look into this and my previous questiin on wording of the PoA and reply ASAP.

    • Matti says:

      Hey Akanksha, our execution is backed by the Thomson Reuters software, NEST. In this system, the ability to see your holdings means you can sell them. Unless the exchange rejects your order, it will go through. As such, the only way to prevent sale of holdings is to hide them altogether.

  459. Usha says:

    Hi,the POA form I downloaded from Q is incomplete/incorrectly worded. On line 17, page 1, the wording is “all or any of their services offered by them in their” and ends abruptly. I am not willing sign the PoA unless this is rectified.

  460. Puspendu says:

    I have shares in hdfc demact account. After open an account in zerodha can i sell my share through zerodha?

    • Matti says:

      Ah, no. Since the PoA for that demat account remains with HDFC, selling with Zerodha wouldn’t be possible. The easiest way to do this would be to transfer your shares to your Zerodha demat account and sell them from there. Check this post on how to transfer your holdings.

  461. Birander says:

    Sir, I am a beginner and learning trading by seeing youtube video. I have opened account on zerodha through bse2nse.com. I have bought shares for long terms in CNC on 22/11/17 and they are not showing in my holding and also not able to sell. Can u please guide me.
    Thanks
    Birander
    9873101028

    • Matti says:

      Hey Birander, it seems like you haven’t submitted the PoA to your demat account. You’ll have received an email about this as well. Without the PoS, you can’t sell the shares, so you won’t be able to see them on the platform.

  462. SP says:

    I recently opened my account at zerodha.

    Subsequently I sent the Nomination Form duly witnessed along with Identity Proof for both nominees.
    However I find that the Surname of the Second Nominee is not shown in the CMR. The surname can be easily be verified from the attached ID proof.

    Inspite of repeatedly sending emails to [email protected] and also contacting over phone to correct the error, it has not been updated and I have not been sent the updated CMR.

    Further the Residual Sec Flag for the First Nominee is shown to be Yes whereas for the second Nominee it is shown to be No.

    No clarification has been sent for this difference in spite of repeated requests. I have not been contacted by email/phone. I request an urgent resolution.

    • Matti says:

      We’ll have the name thing to updated ASAP. Seems to be a data entry issue. As for the residual securities flag, since stocks can’t be allocated in decimals, if there are any leftover stocks after dividing the stocks among the two nominees, any remaining stocks will be credited to the nominee who has the flag marked as yes. If you’ve not explicitly mentioned which nominee you want this to be, it’s the first nominee mentioned in the nomination form. Suppose you have 11 stocks of Reliance that need to be moved to the nominees’ ownership and you’ve asked to divide the securities equally, 5 stocks each are credited to both the nominees and the additional stock left over is credited to the first nominee.

  463. Anuj Aneja says:

    Does the above point says that Zerodha can sign on my behalf. It’s in the POA

    1) For these purposes and to this extent, Zerodha is empowered by me/us, to affix their signatures to any document, form or any other record, being a delivery participant, as required by the concerned depository.

    Anuj

  464. Om Goyal says:

    Hi Zerodha Team,

    We want to inform you that, this is not disclosed that we can’t do the T1 transaction as well if POA not update in your system.
    I have sent my POA few days back and it has been received on 16.11.2017. Kindly get it updated in your record so I may sell my shares asap. We have opend the tickets on friday morning at 9.05 am ticket no 574042 but we have not received any reply from Zerodha by email or by call. This is very unsatisfactory services by Zerodha Time.

    Also you are giving the contradictory statement that POA updation take time from 48 hours to 96 hours.

    Let us know the right time for updation the POA, even courier have been delivered on Thursday evening itself.

    You can contact me on this number 98704 11836

    Regards,
    Om Goyal

    • Matti says:

      Hi Om,

      Since we, in turn, have to get the PoA franked, giving you a fixed timeline isn’t possible. If your courier was delivered to us on Thursday, it can take up to Wednesday (4 working days), for the PoA to be processed and linked.

      • Om Goyal says:

        Hi Team,

        I am not able to see holding yet. Please let me know when you will be provided the full access of the holding.

        I have to sell the share on immediate basis but due to unable to see the holding, I am not able to do the transactions even the today is Thursday and you promised that will be completed by Wednesday.

        Please do the needful.

        Regards,
        Om Goyal
        98704 11836

  465. hamid says:

    post officer say to write name in the address to the receicer.
    what i write is
    #153/154, 4th cross dollars colony, opp. clarence public school,
    j.p nagar 4th phase,
    bangalore – 560078

  466. hamid says:

    hello sir,
    i got mail from Zerodha today asking me to send hard copy of POA & ECN authorization.
    i have hard copy of the same named POA (Voluntarily) of 2page and ECN declaration (Voluntarily) of 1page.
    i need little help in filling the Form, as i am in Delhi and this form submission day till 25th. in order to avoid error
    please help

    In the POA form
    1) 2nd holder : (what i fill here??) or can i add it later [in second line of page]
    2) client ID : ?? space leaved here [16th line]
    3) sign : in the end of the page [my sign ] ok?
    second page
    4) dated at Bangalore on this :______day of_______ [just below the table]
    5) witnesses table : is it important if yes what i write here?

    in ECN form
    1) email in my handwriting ok.
    2) 2 signature. 1st in my personal detail table and at the end of the page

    • Matti says:

      Hey Hamid,
      For the PoA,
      1) Leave the second holder space blank as yours is an individual account.
      2) Leave this blank as well, we’ll fill this in for you
      3) Yes, your signature is required.
      4) Leave this blank. We’ll fill this in on the date the PoA is executed.
      5) You can have someone sign it or leave it blank. If left blank, we’ll do this on our end.

      For the ECN declaration
      1) Yes, your email ID will suffice.
      2) Signature is only required in the box with the pen icon.

      Make sure you write your PAN, registered mobile number and email ID on the covering envelope.

  467. SHWETA SINGH says:

    I have sent my POA few days back and it has been received on 16.11.2017. Kindly get it updated in your record so I may sell my shares asap.

  468. Varun says:

    Hi Nithin

    I just activate my account on Zerodha.
    I am not able to find the postal address to which POA, Nominee forms are to be sent.

    Please help.
    Thank You
    Varun

    • Varun says:

      Nithin,

      I just found the below address on Quora. Can you confirm?

      Zerodha
      #153/154, 4th Cross,
      JP Nagar 4th Phase,
      Bangalore – 560 078

    • Zerodha Social says:

      Varun, here you are
      #153/154 4th Cross Dollars Colony,
      Opp. Clarence Public School,
      J.P Nagar 4th Phase,
      Bangalore – 560078

  469. Maheswaran D says:

    Hello,
    Do I need to courier POA, if i want to trade with CNC Method – where I will only buy and sell stocks within a day ( like intraday)

  470. Pratik says:

    1] After printing POA, do i need to fill anything in it?
    2] Can parents be witnesses?

    • Matti says:

      1] Just your signature will do.
      2] Yes, your parents can witness the PoA. Alternatively, you can leave it blank and we’ll take care of that too.

    • ruchir Agarwal says:

      What if i have filled the clientID of my own of NSE given in the end of the form. Does it going to have any effect ?

      • Matti says:

        Hey Ruchir. The PoA is for your demat account. As such, the client ID should be that of your demat account with CDSL as opposed to the trading ID you have with us registered on NSE/BSE. This being the case, it is advisable to leave that particular field blank.

  471. Parag Mehta says:

    I see these questions many times but I need to be sure before I send the documents to avoid any rework
    1. Are witness name, address, and signature required when I send the POA?
    2. What do I mention in Client ID in the POA. The Nomination form I downloaded mentions a Client ID. Should I use that?
    3. What address do I send it to?

    If this information is published on the exit page for account creation, it will be more helpful.

    • Matti says:

      Hey Parag,

      1. No, we’ll take care of it for you.
      2. You needn’t mention a client ID, just write down your registered email ID and mobile number on the courier cover.
      3. Please send it to 153/154, 4th Cross, Dollars Colony, Opp. Clarence Public School, JP Nagar 4th Phase, Bangalore – 560078.

      Thanks for the suggestion. We’ll add it! 🙂

  472. Akshay Kamat says:

    I want to use my account for Mutual Funds only at this moment. POA still required ?

    • Matti says:

      Yes, a PoA is still required as whenever you wish to redeem your mutual fund holdings, we’ll need the ability to debit your demat account.

  473. Ramanathan Dhakshinaamoorthy says:

    Why my POA is still not enabled even after 5 days of receiving it? I’m unable to see it nor see my positions clearly with it. My client id is: YF7781

  474. NARENDRA JAYKRISHNA RAMDASEE says:

    Please help, “space for franking” means what

  475. Dr Harjinder says:

    can i post POA form through speed post??
    Will we be getting notification regarding the receipt of POA form?

  476. Harsh Sharma says:

    I have opened a new account and filled in all information online. I have submitted scanned copies of all necessary docs. After all the steps, i am asked to send POA form to your address via post, or i need to visit local office.

    I want to know why i do need to send it through courier or come to your office. Why can’t your pick-up boy pick this document as they pick up other documents at the time of opening account.

    I have talked to 3 people in your office. Not even a single person has given me a logical answer. All they keep repeating is that’s the rule. I want to know the logic behind the rule.

    • Zerodha Social says:

      Harsh, picking up a POA is a cost for us, in case of offline account opening it makes sense but no so much for e-signed forms.

  477. Ravi Kiran Patnaik.D says:

    I have opened my account in zerodha and sent my POA,ECN and Nominee forms.
    1. I did a mistake of filling the client ID incorrectly (filled my own ID). Can it corrected from your end?
    2. I didn’t send any copy of nominee ID proof, is it mandatory? If yes then can I send a soft copy?

  478. suresh says:

    Hi Sir,
    I have some queries
    1. where i apply for POA?.
    2.what matter i will write on POA?.
    3.i need to post original POA to your team?.

    • Zerodha Social says:

      Suresh, the POA would have been sent to you on your email.
      2) Just print the form and sign in both the boxes marked “F”.
      3) Yes, you will have to courier it to us.

  479. Pushpa Chordia says:

    Hi,
    I have opened new account with zerodha and need to send hard copy of POA document. Queries below
    1. Address where I need to send it.
    2. Do I need to get two witness’ signs as well or you will fill up that at your end
    3. Client ID – I guess need to leave it blank?

    Thanks

  480. Akshay Gundewar says:

    Will we be getting notification regarding the setting/activation of nominee and receipt of POA form?

  481. Akshay Gundewar says:

    what proof of identity needs to submitted with nomination form?

  482. Mohan says:

    Hi,
    I have sent my POA on 26/10/2017 . When can i expect to see shares in my demat account and also in the POA instead of beneficiary ID of my demat account ,i have written my zerodha client ID .Is the POA valid .

  483. Bhadresh says:

    POA mail to send mail id?

    • Zerodha Social says:

      Bahdresh, you need to courier us the physical copy to our Bangalore HO. You can find our address here – zerodha.com/contact

  484. Dev says:

    Hi Nithin,

    We, I and my spouse, have opened demat and trading a/c with you and are fairly satisfied with your service. After reading the above posts, I can understand that it’s not yet technically possible for you to activate CDSL easiest on our on our demat accounts. As an alternative arrangement, why don’t you provide online freeze / unfreeze facility through zerodha itself which would work as an added layer of security. If that’s done we are more than happy to transfer our entire holdings to zerodha which is now lying with SBI Caps and HDFC Sec. An early reply would be highly appreciated.

    Regards,
    Dev

  485. Abhishek says:

    I have been asked to print the POA and send it within the next 7 days. Couldnt find the address though. Could you please send the address.

  486. faraz says:

    hi,
    i have bought shares without poa… when will be come in holding??
    i will send poa asap.

  487. Gaurav singh says:

    Hi
    I had bought share by mistake, now I want to sell it otherwise it will be loss to me, and sending POA will take 2-3 days , wiithin these day market may go down.
    Please suggest a way out.

  488. Balaram Nayak says:

    Itz showing My poa is delivered successfully when i track through courier tracking on 24th october night….so wt to do now…..to wait for ur confirmarion mail…otherwise can i trade and sell now my shares….????

    • Paritosh Thapliyal says:

      I was also wondering same. My package was delivered on 23-Oct-17, as per package tracking status.
      But I received the email from Zerodha today evening that they have received it today and will update me soon. I am not able to see and sell the shares I bought on 23rd because process related to PoA isn’t done yet.

  489. Naveen says:

    Hi

    If there is an existing demat account with a POA signed and a demat account is opened account at Zerodha with POA, how does that work? Should the other one be cancelled/ demat account closed?

    • Zerodha Social says:

      Naveen, the POA is specific to a single demat account. If you another demat with a different broker then the POA will be limited to that.

  490. Ajay Kumar Sharma says:

    Hi
    I want to know, which clauses (from 1 to 21) in the PoA form are mandatory for availing online delivery trading facility and is it possible to remove some clauses which are not mandatory for online delivery trading.

  491. Ajay Sharma says:

    sir,
    If i am not give POA to zerodha.
    Then, by which method i sell my stock online?

    • Zerodha Social says:

      Hey Ajay, without submitting your POA, you won’t be able to see your shares. You would have received the POA on your email and all you have to do is to print it, sign it and courier it to us.

  492. Balaram Nayak says:

    Witness for nominee form and adress proof of nominee is mandatory or not ?and to which adress i have to courier poa and nominee form together??

  493. Prathamesh Mane says:

    Hello
    I am Prathamesh Mane Yesterday I applied for Trading account i’e on 19th of October 2017 and on
    my Dashboard its written that your account will be activated within 24 hrs but still its in operative ….
    And I want to ask another thing is that in POA witnesses sign is Compulsory or you can managed
    with the First Holder Signature Also …
    Waiting For Your Rely ……..

    • Zerodha Social says:

      Prathmesh, our account opening team is off for Diwali and your application will be processed on Monday.
      Witness signatures aren’t necessary for the POA.

  494. Jitesh Patil says:

    what is the adress to send poa and only sign is required or anything else

  495. Hitesh says:

    Sir I have send POA to zerodha main branch in last 3 day ago
    Message is india speed post is delivered but how to check is really received zerodha branch in zerodha officials website or qzerodha or my account.

  496. Manish K says:

    Hi Nitin,

    Could you please elaborate on this?

    “Is a POA compulsory?

    No, it’s not compulsory, but required for smooth operation of demat account. Remember it is required only for the demat account.”

    What would a non-smooth operation, in the absence of a POA look like?

    Thanks
    Manish

    • Matti says:

      Hey Manish,

      If you were to not provide your broker with a PoA for your demat account, you’d have to provide a physical DIS (delivery instruction slip) every time you sell a stock from your demat account. This, clearly, would defeat the purpose of an online trading platform.

  497. Ashish says:

    While opening the account , I had to mandatorily sign on the following:
    “I hereby request you to kindly accept my verbal orders/instructions, in person or over phone and execute the same. I understand the risk associated with placement of verbal orders and accept the same. I shall not disown orders under the plea that the same were not placed by me provided I am sent ECN/Physical contract notes or trade confirmations through SMS and other approved modes. I indemnify Zerodha and its employees against all trade related losses, damages, actions which you may suffer or face, as a consequence of adhering to and carrying out my instructions for orders placed verbally.”

    I want to understand the security controls for verbal orders to ensure they are genuine? If there are none, I want to opt out of any verbal instruction!

    • Zerodha Social says:

      Hey Ashish, to place an order through call you will have to verify a unique identifier called ZPIN, which will be sent to you after your account is opened. Unless you verify our ZPIN, you won’t be able to place orders on call. We also maintain the recordings of all orders placed.

  498. Palash says:

    I register with Zerodha on 4 or 5 Oct and i still waiting for client Id and Password.
    1. When I will get Client Id and password?
    2. Whose client id is required on POA form?
    3. Witness is compulsory for POA and Nominee form?
    4. Is it compulsory to send POA within 7 days?
    Thank you.

    • Zerodha Social says:

      1) Palash, you should have received your login details.
      2) No need to fill the POA, just your signatures will suffice.
      3) Witnesses aren’t required.
      4) For the smooth operation of your account and to enjoy the full Zerodha experience, it is better if you send it as soon as possible.

  499. Naveen says:

    I want to operate my existing Demat account of yesbank , with zerodha trading account through POA. I want the shares in this demat account to sell through Zerodha Seamlessly, online without any need to manually transfer the shares to Zerodha pool account. Is this possible ?

    If yes, please share the procedure and also if there would be any DP charges still levied by Zerodha ?

    • Zerodha Social says:

      Naveen, only buying will be seamless, the shares will be credited to your Yes demat on T+2. To sell you will have to do it through Yes Bank. In order to enjoy true seamlessness best if you open a demat account with us.

  500. Mayur says:

    I want to know that after sending the signed POA and ECN, does zerodha send some update message or mail to confirm that all the formalities have been completed and after how much time I will be able to see my shares in my holdings in case I need to sell them.

  501. DEBANJAN SINGH says:

    I just made an online zerodha account and used aadhar e-sign online facility to complete the sign up process online itself and then it shows my account to be activated in 24-48hrs and also to physically send POA for demat account within 7 days
    now my 3 question-
    1.Is it compulsury to send POA if i want to do only intra trade
    2.can i transfer the profit amounts from intra trade to my bank a/c without sending poa/thus making no demat
    account
    3.And finally it states to send it in 7 days , now if after a long time may be year i want to make a demat account to hold stocks , then can i make it then sending my POA?

    • Zerodha Social says:

      Debanjan, 1) It’s not required for intraday.
      2) Yes, you can.
      3) You can but without sending your POA you will only be able to buy shares for delivery but not sell them. In order to enjoy the full benefits of your Zerodha account, it is always better if you send your demat authorization (POA). 🙂

      • DHARMAJYOTI BARMAN says:

        I already sent the POA on and it reached zerodha office on 19 december but still i cannot view my holding on kite nor backoffice, please look into this .

  502. Subhankar Roy says:

    Nithin,

    I have got another question-
    In the Running Account Authorization the 7 points states —

    All accounts with credit balance of Rs 10000/ – or lesser shall be automatically retained and transfer of funds to the bank account shall not be made as per SEBI circular MIRSD/SE/Cir-19/2009 & Exchange Circular Nos. NSE/INSP/24849 & 20091204-7

    So does it mean that minimum 10k always should be maintained in the account?? So lets say if i put 5k in the account and made 1k profit . so I cant transfer the 1k into my bank ??

    Please clarify?

  503. Subhankar Roy says:

    Nithin,

    I filled up an online form on Tue, Oct 3, 2017 at 10:06 AM, with a payment of 500 Rs for a new account opening with Zerodha. As per the website It’s an instant account opening with Aadhaar. However it’s been two days & I did not receive any login details.

    1) Am i correct that the account gets open in 24/48 hours ?
    2) POA is required to sell a stock from DP but not required for intraday trading ! ( I though already have sent the signed POA)

    Thank you.

  504. Jai prakash saran says:

    Can i send poa form to jaipur as i am from Rajasthan

    • Best to send it to Bangalore. IF you send to Jaipur, someone has to still send it here.

      • Prateek says:

        Hi Nithin

        You are saying in the blogpost thats its good to have but not mandatory. However, your customer support is saying its mandatory. Moreover NSE guidelines say that there should be a time-frame for the POA (it should not be indefinite) and that investor should be able to cancel it anytime. However, your customer support again denies both of these.

        Can you please help me get answers to these.

        Regards
        Prateek

        • Zerodha Social says:

          Prateek, you can revoke the POA anytime you wish to. While trading online, everytime you sell, we have to debit the shares from your demat account and provide to the exchange. If this has to be done online and seamlessly the POA is required.

  505. Prasanna.T says:

    Hello Sir,
    As i’m new here it may sound silly but I just wanted to know that second holder box is to be signed my by nominee (as I made one )or I have to leave it as it is ?

  506. Prathamesh ponkshe says:

    Sir, I am your equity and commodity client. At present, I have your own depository demat account. However, I want to replace it with a bank of india demat account. Questions – 1) what benefits I will loose?
    2) what is procedure to do the same?
    Thank you.

  507. Anmol says:

    i have a question:
    1. Is it mandatory to have witness signatures on POA form? can i just sign and send it?

  508. Poojan Mehta says:

    Hi,

    On top of the page it is written voluntary, but ull dont open the account without that form. Since i didnt want any nominees i didnt sign the POA and now i get a call saying it is mandatory. Why not write mandatory instead of voluntary?

    Why dont ull accept scanned copies of POA when already all other documents have been submitted.

  509. Manender says:

    I have opened my zerodha account yesterday, and will be sending poa in 2 or 3 days time because of public holidays, but my question is can I start trading from tommorow with zerodha account or can I buy stocks. If yes then how ? Since I have not received login and password…….

    • You should receive the login/pwd before you can start. You might receive it today.

      • Ashish says:

        Mr.nithin
        There is so many brokers,who is allow to buy or sell the shares.after accepting the POA online.no need of physical signature or hard copy of this.i think u should have to examine the other brokers or accept POA by online process.because we are living in digital india.

        • Matti says:

          Ashish, no brokers in India can do this. If someone is doing it, they are being non-compliant. There is no way someone could be doing this while adhering to the rules.

  510. Shashikant says:

    Hi Team,
    I have following question related to easiest. Question are generic in nature.
    1) What happens with POA given to DPs when BO start using easiest?
    2) What are charges and time span to transfer share using easiest?
    3) Can BO de register himself from using easiest facility ? Or BO has to connect Its DP for same ?
    4) What is mean by transferring shares to DP using easiest ? Wheather share transferred to some BO under that DP or It get transferred to DP .
    5) How one can sell shares in holding while using easiest facility ?
    6) What happens with easiest registration if It wont authorized by it DP ?
    7) What are DP roles related easiest facility ?
    8) Suppose person has two demat account .i.e A and B . If Person wants to transfer shares from A to B then
    easiest should be opened for A ?
    If easiest opened for B and grouped A in B then is it possible to transfer shares from A to B.
    9) Is there any drawbacks of using easiest facility ?
    10) I have sent mail to CDSL asking about quires related to easiest de registration . reply received from CDSL is ,Please contact you DP for same. Does DP and BO have active roles in easiest ?
    11) As per my knowledge , BO can not edit easiest registration form once he submit it in CSDL. Does DP has rights to edit BO application on request .

    Please help !

    • 1-7) Shashikant, we current don’t support easiest. POA and easiest cannot exist together simultaneously.
      8) easiest of you can use DIS slips
      9) Drawback for the broking company as the increases considerably. Imagine a client selling shares and transferring shares out of demat immediately.
      10) We have to enable easiest, but we can’t currently because of the risk i mentioned above.
      11) No one can edit.

  511. Vishwa says:

    Hi,
    My query is again based on Easiest facility from CDSL.

    1) I am being a new investor would only like to invest in mutual funds and IPO’s.
    2) I am not interested to invest in stocks currently but in future i may invest after building some corpus or understanding how stock markets function.
    3) Do i need to sign POA ? (if i transfer the shares allotted in IPO to another account using easiest facility where it can be sold)
    4) If i don’t sell any shares through zerodha’s trading account then there should be no difficulty in providing easiest facility rite?
    Please let me the possiblities.
    Thanks
    Vishwa

    • If you don’t intend to sell shares, yeah technically no POA is required. But the issue is without POA, we don’show your holdings in your trading account (as there would be a risk of client selling it). So if you are okay not seeing stocks in your trading platform, then you can.

  512. Tarun says:

    Poa for mai, Jo space for franking hai.. toh kya mujhe usse stamp paper par type karwana hoga??

  513. swapna says:

    is it mandatory to give POA , i read the blogs and comments , what would be the scenario in case POA is not given , does it mean that i will not be able to sell the shares

    please clarify , i am a bit confused as other online trading platform do not ask for POA i guess ,if so what is different here

    • Venu says:

      If you’re trading online, it’s more or less a mandatory document to ensure easier movement of shares in the event that you sell them. The PoA you give will be a limited PoA and not a general one. All online brokers collect the PoA at the time of account opening.

  514. Ashish Pratap Singh says:

    Hi,

    How much time zerodha take to open an account, I have e verified everything using aadhaar and send poa 2 days back. But there is a no update from zerodha.

  515. James says:

    Hi Nithin,

    Do you have CDSL’s EASIEST at present ?

    If yes I will be glad to open a zerodha account !

    If not how long more I’ll’ve to wait ?

    Thanks
    James

    • James we don’t provide yet. You can move stocks using DIS slips though.

      • James says:

        Hi Nithin,

        Thanks for reply. But I’m still not satisfied.

        I was looking at the link : http://forum.valuepickr.com/t/selecting-a-broker/561/150

        Where Zerodha had replied to another user, and it does say about availability of EASIEST (keep aside the POA part).

        Have you stopped that facility recently ?

        Thanks
        James.

        • We don’t support EASIEST for clients trading online with us James. The risk we carry is that client can sell shares and move the stock out before we debit.

          • James says:

            I grateful Nithin to see your response.

            But I too had spoke with CDSL, asking can I sell the stock and before it debits I transfer using EASIEST.

            CDSL said, “This is not possible, once you sell stock it is marked for debit and it is not possible to transfer via EASIEST”.

            I am wondering, what you say does that really imply !!!

            • When you sell shares the depository gets to know it only end of day. We currently don’t have a system to instantly block your demat. So yes, in our case you can transfer out.

              • James says:

                But you can device a mechanism to ensure sold share are blocked from transfer using EASIEST.

                EASIEST gives higher control on the demat accounts usage, I’ll like to have this feature.

                I’d love to see this feature in Zerodha’s activated Demat’s .

                I unhappy I’ll’ve to wait to open a a/c with you by then.

                Thanks Nithin again for your reply.

      • Nivesh shyamsukha says:

        Only 2 sign required in F 13 and F 14 box..or any other…while filling Poa form

  516. Somya says:

    Hello Sir

    I have a demat and a trading account with SMC Global and am thinking of opening a trading account with Zerodha. I was searching about the same where i read this:
    “When you buy shares, you can send the shares to the same demat through multiple trading accounts. But while selling, you will be able to do so only through 1 trading account, the account for which you have the POA mapped with the demat. POA is required to debit shares online when the shares are sold.”

    My question is that if i decide to go ahead with the idea of opening a trading account with Zerodha, then I’ll have 2 trading accounts, so where will i stand in the whole POA situation? Can or do i have to sign POA with both trading accounts?

    • Somya, when you open trading, you will have to open a demat account with us also. The POA of our demat will be valid only with our trading account. The POA that you have signed with SMC, will be good only with SMC demat.

  517. Himanshu says:

    To which address does the POA need to be sent and how much time does it take to process once you receive the POA document?

  518. Sravan says:

    Hi Nitin, I am unable to view my shares in my holdings. Customer care says because I haven’t submitted POA. Is that true ?

    • Yeah Sravan. If we show holdings on trading platform, you will be able to sell. Without POA, we will not be able to debit these shares from demat when you sell. You can login to cdsl (depository) to see your holdings

  519. chiranjib Podder says:

    Can I see my holdings only after sending POA? otherwise not?

  520. yatender says:

    Hello,
    Can we sell the pool shares???

  521. Sanju Dixit says:

    Hello-

    I am purchasing mostly only Mutual Funds in Zerodha.
    As my a/c value gets bigger over time, I am concerned more about that PoA that I had signed.

    Can Zerodha sell Mutual Funds from my demat a/c using PoA?

    Sanju

  522. SUmit says:

    What percentage of the pledged stock is given as collateral to adjust for a margin call in a futures position?

  523. Jitendra Kumar Pandey says:

    Hi,
    Pls clear the following query:
    1. POA , is it print on stamp paper or plan paper ?
    2. i no understand what client id should be write & also its write by me or your official because in Annexure B there is 3 client ID is given with 1 DP ID 12081600

    Thanks

    • Akshay.A says:

      Jitendra,
      1) You can print in on an A4 size paper. We will do the franking of POA ourselves.
      2) It is the beneficiary ID which will be created during account opening. We will get our team to fill that for you.

      • Jitendra Kumar Pandey says:

        Hi,
        one more thing i would like to know. I see 28 bank list for fund transfer on Zerodha website. Other bank user cant transfer the fund. Many banks are not present in the list as mine also Union bank of India.

        thanks

        • Akshay.A says:

          You can transfer funds via NEFT/RTGS and IMPS. Union Bank is one of the N-TPV Banks (No Third Party Validation) and they are not providing the instant transfer facility for Brokers. Check here

      • Chetan Raj Singh says:

        first time i filled POA form and sign in F3 & F4 box, and the POA form courier Zerodha banglore address but i have got a mail from zerodha

        “”This is about the account opening forms that we digitally received from you.

        The following corrections have to be made in your forms before we can get you to start trading:

        POA – Power of Attorney
        Your copy of POA was rejected because of missing signature or signatures in the 2nd/ 3rd holder fields. Please sign in the correct field and courier us the form.
        Client has not signed in POA second page.””

        i am not understanding , how many sign required in POA form & witness box also reqiured or not.

        plz provide me right way to fill POA form.

  524. Vivek Pillai says:

    Hi,

    I’d sent the POA over three weeks ago, but still unable to sell shares or even see my holdings in Kite. No response or follow up from customer care after multiple follows ups (the call center requires a zpin to be entered which doesn’t appear to be a current requirement for accounts) . The demat is up and running which I independently verified, but the customer service experience has been disappointing.

  525. Srinivas Kanna says:

    Hi,

    where do we need to send this POA doc, Need address.

    Thanks

    • #153/154 4th Cross Dollars Colony,
      Opp. Clarence Public School,
      J.P Nagar 4th Phase,
      Bangalore – 560078

      • Chetan Raj Singh says:

        Mr. Nitin

        first time i have filled POA form and sign in F3 & F4 box, and the POA form courier to Zerodha Bangalore address but i have got a mail from zerodha

        “”This is about the account opening forms that we digitally received from you.

        The following corrections have to be made in your forms before we can get you to start trading:

        POA – Power of Attorney
        Your copy of POA was rejected because of missing signature or signatures in the 2nd/ 3rd holder fields. Please sign in the correct field and courier us the form.
        Client has not signed in POA second page.””

        i am not understanding , how many sign required in POA form & witness box also reqiured or not.

        plz provide me right way to fill POA form.

  526. VENKAT says:

    Hi,

    In FATCA/CRS, no where in BSE form they are asking annual income. Why zerodha is asking annual income as mandatory. If by law it is mandatory, can you share me the supporting doc for the same.

    • Akshay.A says:

      Hi Venkat,
      In FATCA, only thing asked are for Tax Residency. The Income proof for derivatives trading(Mandatory to trade F&O) this is in pursuance of SEBI circular no. MIRSD/SE/Cir – 19/2009 dated December 03, 2009, clients are required to share their financial information to the Stockbroker on a periodic basis.You would have received an email about the same as well.

  527. Urvij says:

    What is mailing address where the filled POA is to be sent?

  528. Chandrashekhar says:

    Also need to know if you have right to sell Mutual Funds from customer account using POA. How safe is keeping MFs with Zerodha
    Thanks

  529. Chandrashekhar says:

    Nitinji,
    Thanks for detailed explanation around POA. Just in very unfortunate case, if we assume that Broker house (Zerodha in this case) had gone in bad financials and need huge amounts to pay off (this is hypothetical case / imaginary case). Can you sell all stocks in customer Dmat account using POA (without consent of customer) to payoff your losses.
    How as as customer, I should feel safe, as we have given POA for smooth online operation.
    Hope you are not taking this as personal on Zerodha but generic concern.
    Thanks

  530. Nirmala Changede says:

    I had CNC purchase of few stocks on Friday and wanted to sell today. Zerodha App says no holdings. Spoke to support people they are saying POA has not been sent to us yet.

    I’m trading on the app from last 1 week (mostly intraday), why Zerodha sales not informed this me earlier. It is disgusting since my money will be blocked until my POA not processed.

    What is this non-sense Sales/Support provided by Zerodha, why did you allow me to trade if I can not sell.

    • Nirmala, if you have opened an account using AADHAR, we clearly indicate during onboarding in multiple places that POA is required before you are able to sell stocks in demat. Not required for intraday trading.

      • Sourabh says:

        Extend your model of online consent to sell shares without POA , to such an extent that it works similar like having given a POA without actually having POA . OR give facility TO FREEZE UNFREEZE STOCKS ONLINE FOR CLIENTS .
        MAKE IT SO SEAMLESS , that POA is not required for seamless transactions . Just two three online steps by clients

  531. vishnu says:

    i have downloaded demat poa application form and i found that some area are not filled like client id and other witness information. Is it neccessary to fill those data or just sign it and sent it.I’m attaching the link of the above application
    http://crm.zerodha.net/acop/account/putty.php?key=app&form=poa&id=1064075&ref=e09165955996fff53b87ca7dcb626bdbf1b4bbaa&t=9043f0bf187838094631e95e7c5f16b3af1314825f63a963362159a871bf6fe4a9934c8f5d07df7490592439e2e5e15d0eec93101507c9b8f4d99463739eee28

  532. Amar says:

    I digitally signed all the document thru Adhar. However POA came out as exception, why?

    If new user to send even one document thru post then the expectations of online account opening is wasted.

    • Amar, unfortunately IT act 2000 doesn’t allow this form to be digitally signed. Without the POA, you can start of purchasing stocks, POA needed only to sell stocks from holdings.

  533. Sheetal Tyagi says:

    From where I can download PoA form for resubmission?

  534. Shantanu says:

    How does one become sure that Zerodha will not use power attorney to move securities to its own Demat accounts to pledge for its own prop trading business? Is it just a matter of trust?

  535. Shyam Pandit says:

    I intend to trade only in the F&O segment (no deliveries) on my account. Do I still need to send the demat POA?

  536. Tejas says:

    what is the client id we need to fill on POA form? is it the id given to login or some id from Annexure B in POA? if from Annexure B then which id we need to fill?

  537. Ravi says:

    Hi,
    I have some doubts regarding POA form.
    Do we need to get notary sign and stamp on POA.
    Who can be the witnes.

  538. sunil says:

    What is a Power of Attorney?

  539. Nirmal says:

    Hi Nitin,

    I got the account opening forms via email and i was going through the forms.
    I am a newbie to trading platform and could you please help me understanding about the POA.
    Will my bank account linked to Zerodha trading account be debited at any point of time without my consent.
    My understanding was that fund transfer from bank account to trading account will have to be initiated from my end, and my bank account would be credited monthly/quarterly automatically from trading account as per Running account conditions. Is my understanding correct ?

    Thanks in Advance.

  540. SATISH says:

    Hi Nithin,
    Gone through zerodha site and wanted to open an account, while going through related documents wanted to know POA is optional or mandatory to open an account, as i am from chennai, were should i hand over all such documents.

    Awaiting for your positive reply.

    • Satish, yes for trading online – POA is kind of mandatory. Otherwise you have to send us a DIS slip everytime you sell shares physically. We have our office in Chennai, they can have the forms picked up.

      • SATISH says:

        Thanks for prompt reply Nithin. could you just send Chennai office address/Phone No. please,

      • Mohit says:

        But on POA it is mentioned Voluntarily so why u mentioned over here as mandatory doc. Also while opening the demat and trading account very cleverly there was a small box and u people ticked off in that I gave POA to you peoples. Also POA terms and conditions are very huge giving more powers to u.

        • Zerodha Social says:

          Mohit, there is no way to be online without a POA, every online broker in the country would require this. While trading online, everytime you sell, we have to debit the shares from your demat account and provide to the exchange. If this has to be done online and seamlessly the POA is required.

  541. Vijayakumar says:

    Hi,

    I am planning to operate as a Independent Portfolio management consultant for which i prefer to use zerodha as my broker for my clients. Could you please help me out with PoA.

    Thanks
    Vijay

    • Vijay, there is no concept called portfolio management consultant. To be able to trade on behalf of your client, you need to get a PMS license or become a hedge fund. The other option is to become an investment advisor, but execution will have to be done by the clients itself.

  542. Manish Lalwani says:

    Hi Nithin,

    I just wanted to know that whether Stamp Duty gets charged on Government-G group securities..??
    Is stamp duty on the basis of Face value or market value whichever is higher – applicable for shares bought electronically through Secondary Market..??

    Regards,
    Manish Lalwani

  543. Deepak Bansal says:

    Hi Nitin,

    I in fact torn off yesterday filled form to open account with Zerodha as your executives were unable to reply to my queries on PoA. I have gone through the whole PoA, it is not specific or limited PoA, by reading PoA, PoA is GENERAL in nature covers everything. Logically you should take only Specific PoA where you have right to debit/credit stocks from demat on specific trade by investor and not by anybody else.

    Would be happy to become part of your revolution if there s Specific PoA, can’t sign on any GENERAL paper for saving some brokerage.

    Your specific reply is welcome.

    Regards
    Deepak Bansal
    +919892590168

  544. Nitin says:

    Hi Nithin/Others concerned,

    I recently initiated an online opening of trading + demat account with zerodha. While going through the POA form , I had a few doubts that weren’t resolved from the above discussions-

    1. As i understood from the document , the POA gives zerodha the power to debit/sell off securities from my demat account with zerodha – but does it also gives zerodha the power to debit money from my trading account with zerodha under any circumstance ?

    2. In a scenario where zerodha has to sell off securities from my demat account for some xyz recovery of dues- will I be intimated before hand so that I can maybe clear off the dues via some other channel instead of the sale ?

    3. Does this POA give zerodha any right whatsoever over my savings account that has been linked to the demat and trading account at zerodha ?

    I understand that POA is required for online trades but I just want to be clear on the above points before signing the POA. Awaiting the reply.

    Regards,
    Nitin

  545. Joji Mathews says:

    Hi,
    The POA and all other documents are required to be attested. Being an NRI how can I get it attested? The Indian consulate requires ‘Two photograph of each executant’.

    • Akshay.A says:

      You can get the POA & other documents attested not only with the Indian Consulate but also by Notary Public / Any Court / Magistrate / Judge / Local Banker in the country where you reside.

  546. Anand s k says:

    Hello sir , i am an engineering student in Bangaluru . I want to trade in stock marketing . I have PAN and ADHAR card . But i don’t have salary slip as i am still studying . So please suggest me some ways, so that i can start trading earlier.

  547. Dhruvakumar says:

    I am having Trading account with Zerodha. How to open Demat Account. I have searched Demant account application to download. I have not found it. How and where? please suggest.

    • Login to Q.zerodha.com/profile, you will have a pre-printed demat form there. Sign it and send it back to us.

      • DPR says:

        I have a trading(mine) & demat (joint with my spouse ) opened during Feb 2016 at Zerodha.

        Can my spouse open an individual demat with you without POA and not open a trading account , if wanting to sell at a later date from his individual demat account what are the options of selling? Meaning can my trading account be used for selling? or any other options?

        • Venu says:

          Each time, shares will have to be transferred from your spouse’s account to your account and then you’ll have to sell from your trading account. That’s the only option. Transfer happens when you send us a DIS (Delivery Instruction Slip), it’s a tedious process. Suggest you open a trading & demat account in your spouse’s name separately. Is there any specific reason you’re trying to avoid opening one?

          • DPR says:

            Transferring from mine to spouses account is also a off-market transfer/trade right?

            Many many years back when a broker was buying & selling from a pool account, spouse had bought shares which probably was lying with brokers DP/ account and later spouse transferred to parents demat, in anticipation to go abroad. Now that parent would gift it to spouse, and to have healthy net-worth to build up towards company formation, understood it would help to have in individual account(?).

            Having received as Gift(with a written Gift deed in place), understand if spouse sells from Individual demat account through the exchanges, there would be no Capital Gains Tax. If however sold as off-market trade , there would be tax incidence in the form of Capital gains (right?). Hence was contemplating for spouse to have a demat account without POA and sell directly on the exchanges.

            Please could you confirm if it would be a offmarket transfer (from mine to spouse demat transfer) and would attract capital gains tax( ? ).

            Thank you.

            PS: Also could open just the Equity Trading account (if nothing works) and a non POA Demat account.

  548. G MAHALAKSHMI says:

    thanks
    what are the scanned copies to be attached

  549. G MAHALAKSHMI says:

    PL INFORM THE PROCESS OF OPENING DEMAT A/C ,AS I HAVETRADING A/C WITH ZERODHA

  550. farid Palejwala says:

    i need a sample of power attorney for my demat shares in favour of a person

    • Venu says:

      We’re not clear what you need. Can you elaborate? The Power of Attorney that we’re talking about here is for the operation of a trading & demat account.

  551. Kartik says:

    How can I transfer shares from my demat acct in zerodha to my demat acct in HDFC securities? Can it be done online?

  552. Vivek Ranka says:

    Hi,

    One input, I think your sales people should be communicating openly to people who link non Zerodha demat account saying that they will not be able to sell on the zerodha platform. Now after reading this URL I came to understand why I was not able to sell on the Zerodha platform. Clearly nobody would enjoy buying here and selling there. And its further frustrating to know that after you have already signed on.

    Thanks.

  553. N K Mehta says:

    Dear SIr : Please clarify as to how to find the Demat account no. with you. Thanks
    thanks

  554. Rajesh says:

    Hi,
    Can I open trading and demat account for my mother?

  555. Shreyas says:

    With POA given to broker……can my broker withdraw money from my bank account to make settlements

  556. Shri says:

    I have a trading a/c so downloaded prefilled application for demat from Q backoffice.
    On page 13 there is option for TRUST facility. If I opt for TRUST facility then do I have to confirm via SMS each time for trades to execute ?
    Since I have also signed for POA will there be need to confirm again via sms for TRUST facility.

    • Venu says:

      We enable all our account for SMS Alerts (SMART) facility, you’ll receive an SMS everytime stocks get debited to meet Exchange obligation.
      Since a POA is signed, there’s no need for you to send any SMSs.

  557. Yogesh says:

    since you do not offer EASIEST facility of CDSL, do you at least allow freezing and unfreezing of demat account/ISIN (held with Zerodha) by the account holder by submitting instructions online? I think this is one the feature that you have to provide as per the requirements of CDSL (or SEBI).

    I am skeptical of transferring my demat holdings to Zerodha demat unless I am sure that you have the right internal control systems in place to protect the account. Freezing the account adds an extra layer of protection and it actually prevents an erroneous/unauthorized debit.

    • Venu says:

      Can you send an email to [email protected] providing your Client Id, we’ll send you the freeze/unfreeze request forms. The request can’t be submitted online.
      The PoA collected by online brokers is limited and allows to debit only such shares which have been sold by the client to meet payin obligation. There will be no unauthorized debits.

  558. Derik says:

    Hello Nithin/Venu,

    My wife wanted to start a demat account but she did raise certain concerns which I admit I’m unable to answer convincingly. I’d like to know how my investments are protected by zerodha.
    1) I understand that the shares are issued directly in my name and aren’t transferable without authorization. But after I sell those shares, the money stays in zerodha bank account until it is transferred to my bank account. How have you ensured that a fraudulent top level manager with access to the bank account doesnt withdraw the amount?

    2) If zerodha associate does transactions on my behalf (by mistake suppose) without my authorization (which is difficult to define legally because i’ve already signed off POA to you), would zerodha reverse the transaction? are you sufficiently covered against such malpractice instances?

    • Venu says:

      1) Payouts are automated and all payouts are done by default to the primary bank account of the account holder. There’s no manual intervention and no scope to change the Bank account details to which the payout is to be done at any stage during the payout process. Plus we have strong internal control by way of reconciliations etc.
      2) All call and trade orders are backed by call records & validation of the client details through a telephone pin. In case there’s a clerical error, we’ll initiate a client code modification and take the trade to our own error account. The PoA that you’ve signed is a limited PoA and doesn’t grant access to the broker to trade on behalf of a client.

      • Derik says:

        Hi Venu,

        Thanks for your reply. You’ve answered my questions convincingly.
        I’ve developed a distrust for ‘Call and trade’ facility because of bad experiences with both Angel and HDFC securities. I now prefer online trading because of increased personal control 😉

  559. Kartik Verma says:

    Hi

    Why point 20 of POA that is ‘To authorize Zerodha to transfer the securities to any of the demat accounts of Zerodha as mentioned in Annexure B’ required?

    • Venu says:

      If you sell any shares, such shares will be debited from your account by executing the PoA and crediting our Pool account from where the Exchange takes these shares. Annexure B contains the list of our Pool accounts to which shares will be moved in case you sell.

  560. Yogesh says:

    Hi Zerodha,

    Do you offer EASIEST facility from CDSL now? I read in a reply from you few months ago that you will be offering EASIEST facility of CDSL soon. I am just checking if that facility is available now.

    The reason for using the EASIEST facility is that it allows freezing the account. Since POA is a necessary evil, I want to freeze the account unless I want to sell something. This is an additional protection for my demat account.

    If you do offer EASIEST facility now, will I be able to freeze/unfreeze the account/ISIN?

    Thanks
    Yogesh

    • No, Easiest has still not been implemented. It will take time. It is an operational issue supporting a client using Easiest. If we allow you to sell shares without you transferring them to us, we take risk of you not transferring and us taken to auction. If you transfer shares to us first and dont’ sell, what do we do with the shares. So yeah, we will probably implement it, but will take time.

      • Yogesh says:

        Hi Nitin,

        Thank you for your reply. My only intention to having EASIEST is to be able to freeze the account and unfreeze only the ISIN that I am selling. I will have my demat account with Zerodha so the question of short delivery and auction will not arise.

        I only want to freeze the account to prevent unauthorized debits from the demat account. CDSL does not allow freeze and unfreeze with EASI anymore.

        Thanks
        Yogesh

  561. Rajesh says:

    Hi i want to open an account with Zerodha. I currently use HDFCSEC. The DMAT account is NSDL linked with HDFCSEC and opened a few years back when i opened an account with HDFCSEC. Questions

    1. Can i link the same NSDL DMAT account with ZERODHA

    2. Do you have yournown DMAT offering that i can use too.

    Appreciate any response and if somebody in client services can contact me.

  562. Himanshu says:

    Hi

    What exact issues will an investor face if he doesn’t do PoA and indulges in delivery trading ?

    • You can buy stocks and take delivery in the demat account. While selling you will have to first transfer shares to your broker manually before selling them. As you can guess this is quite cumbersome and not possible to be done online.

      • Rajesh Kumar says:

        When you wrote “While selling you will have to first transfer shares to your broker manually before selling them.” did you mean, that the shares will have to be sent to the broker in hard copies. If not, then what did you intend to mean while writing “transfer shares to your broker manually ” ?

        • To transfer shares from one demat to another, there is something called a DIS slip. It is very similar to a cheque book that you use to transfer money from one account to another. So manually would mean a client having to sign a DIS slip and submitting to the broker.

  563. Charles says:

    Hi,
    I already have a trading account with Zerodha and looking to open a demat account.
    I have 2 queries :
    1. In POA form, is it mandatory for me to provide 2 witnesses signatures?
    2. Can I link a different Bank account to demat account. (i have ICICI linked to Trading)
    Thanks

  564. Naveed KM says:

    Hi Nithin, I have an NRE Demat and Trading Account with Axis Direct. Due to their brokerage charges, I am seriously considering shifting to Zerodha. However I dont know what is the correct procedure. I hold shares in NSDL, What do i have to do to open an NRE Demat n trading with Zerodha

  565. Soumya Deep Chatterjee says:

    Dear Nithin and Venu,
    Thank you for the suggestion. Can you please inform your account opening team and compliance team about the same and kindly open the account without further delay? It has been stuck for quite a while.
    As we don’t want to take any delivery, there is no need of sending POA. Please open the account ONLY for intraday trading.
    The person concerned in the sales team is Ali and account opening team is Pradip.
    Thanks
    Soumya

  566. Soumya Deep says:

    Hi Venu,
    My mom has applied for both Demat and trading account at Zerodha. Just to let you know. She doesnt have any Demat account elsewhere.
    Please let me know what should I do?
    Thanks
    Soumya

    • Venu says:

      Hi Soumya,
      Having a Poa is imperative. The only other way is to open a demat account, but we’ll not map this demat account to your trading account. Delivery buying/selling will not be enabled. It’ll be opened only for the sake of Intraday trading. We will not be showing holdings, if any on the trading terminal.

  567. Soumya Deep says:

    Hi Nithin,
    I have applied to open a Demat account and trading account with Zerodha for the sole purpose of intraday trading for my mother. I have times and again informed the sales department and account opening department that POA is not mandatory if one does intraday only. However I am repeatedly getting calls from Zerodha that I have to supply the POA as it is mandatory even if one does intraday. It has been 5 times, since I have been called about the POA. The account opening is being delayed due to this.
    The person concerned in the account opening team is Pradip.
    Thanks,
    Soumya

    • Venu says:

      Hi Soumya,
      Although PoA is a voluntary document, most online brokers collect it for operational convenience. There are times when stocks hit circuit and taking delivery of such shares is inevitable. Once you take delivery, you’ll have to sell it and to meet the payin obligation arising out of such sale, we will need to debit share from your account for which PoA is required failing which there’s a risk of auction.

      The alternate way for this is to map an existing demat account of your mother to your trading account and trade intraday. If there’s any delivery, we’ll transfer shares to the existing demat account. You’ll need to open only a trading account at Zerodha.

  568. Dharmaranjan panda says:

    Hi am dharmaranjan panda before i had icici trading & dp a/c with me since last 8 months around i hv with zerodha trading & ilfs dp so i want to change my dp to zerodha so please tell what will be the posidure am staying nearer your office….

  569. Soumya Deep says:

    Dear Nithin,
    As long as you are telling me its fine, its fine by me as well. Another thing that I would like to ask you is about conflict of interest. In abroad, some discount brokerage houses trade against the clients instead of routing their orders in the market as they know that 95% will lose money. They maintain Book A dn Book B (you know that very well). In other words they act as “Principal” and the honest ones mention it in their “conflict of interest” document. I donot see any such documents on Zerodha website.
    1. Can you comment on Zerodha’s policy on the same?
    2. Does Zerodha sometimes act as Principal and trade against their clients?
    3. Do they maintain Book A and B?
    Thanks
    Soumya

    • Soumya, in India darkpools are not allowed. Every broker has to compulsorily send the orders to the exchange where it gets matched. You can double check this by confirming every trade number on the exchange trade verification link. http://www.nseindia.com/tv Since it is not allowed in India, it is not part of the policy. 2/3. No.

  570. Soumya Deep says:

    Thanks Nithin,
    However talking to a customer support executive of Zerodha, he said that POA is mandatory even if I do intraday only as Zerodha needs the permission to square off trades by 3:30 PM. So I am a little baffled.
    Also he said that HDFC Demat will be problematic for selling shares as they need to clear the transaction. For the buy side however it wont be any problem.
    So, as a whole things are not that clear to me. I want to do intraday only without any hassles on Zerodha.
    Thanks

    • Hmmm… let me figure out who was the customer support rep who gave this information (let me know if you remember the name). As long as you are doing intraday trading, you don’t need to open a demat with us (but you need to map some demat to the trading account). If you are doing intraday, you can both buy/sell without any issue.

  571. Soumya Deep says:

    Hi Nitin,
    I have an HDFC Demat account and I am opening Zerodha trading account. Can I map HDFC DEMAT with Zerodha? Is POA mandatory if I only do intraday equity trading?
    Thanks
    Soumya

  572. G Madan says:

    Some agents of reliance money had approached my parents who are senior citizens and opened a trading account. if i close the account, i have been informed that there would be penalty of 40%, is there any way out?

  573. Abhi says:

    Sir,
    I am new to the business.I have applied for both demat n trading a/c.As per all discussion made above, I have also one confusion over POA .is it needed while selling only.can u assure that no fraud will be there .

  574. I have open Icici demat account but bank executive sign me of power of attorney. It is correct plz advice me

  575. Krishnan says:

    Does limited POA permit the broker debit off market trades or in this case manual customer debit slip is required on case to case basis.

  576. Aravind says:

    Hi,

    I would like to know if the PoA issued by client to zerodha is revocable or not?

    Cheers,

  577. Rahul Gupta says:

    Hi,

    A lot has already been discussed on the POA. Still, there were instances in the past like IndiaBulls misusing the powers entrusted by it’s clients leading to monetary loss to the customers.

    Please elaborate on the restrictive or rather protective nature of a Limited POA as mentioned by you. The links posted above do not have a webpage available currently. I have applied for Zerodha’s DP but has not signed the POA. Now, I have got the mail stating I need to do the same in order to get the account activated.

    My dad who is planning to open a trading as well as a Demat account with you has the same concern and is contemplating now as to what to do. An insightful reply would be much appreciated which could instill confidence required in this regard. Thanks in advance!!

    • Rahul, if you read the POA document, you will see that the power is limited to only debiting your demat account, and to offer the shares to the exchange. Like I have mentioned in the post above, without the POA we will not be able to allow you to sell shares. POA is required to debit your demat when you sell them and give it to the exchange. All brokers providing online trading today, this is the only way to trade/invest.
      The only way to invest/trade without a POA is to provide physical DP slips everytime you sell shares. This would require you to find a local broker in your city who will agree to pick it up from your or u dropping it off at his office. Not possible in an online business model.
      I don’t know what you have heard about at Indiabulls, but my guess is some RM might have done this to generate brokerage. At Zerodha we have no concept of relationship managers, no one has access to trade on any one else’s account except our central dealing team who can place call n trades only with your voice recording and after you sharing a PIN number with us. Above all, We are a team of 200+ and no one has a brokerage target.
      Best,

      • Rahul Gupta says:

        Thanks Nithin for the prompt reply!

        I completely understand that the online model will not be able to operate unless the authority to debit securities is given.

        I just wanted to be sure that this POA does not give suo moto authority to Zerodha to act on client’s behalf without any initiation of request from client side. Hence, wanted to understand the limitation nature of the same.

  578. Abhishek Chowdhury says:

    Hi..I see Zerodha DP forms are now online and you have DP with CDSL. I have a few queries

    1) CDSL has an intereting facility called TRUST. With TRUST you do not need to submit physical DIS. You can register your Broker with TRUST facility and you can authenticate Delivery instruction online. With this there is no requirement of POA? Does Zerodha provide TRUST facility…If yes, does one still need to sign POA?

    2) Does Zerodha support easiest facility? Are there any additional charges?

    3) As per CDSL website, There are two options with easiest facility..a) password Based B) token based. Can Password based users freeze/defreeze their account for credit/debit online through easiest?

    4) One a user freezes/defreezes this account through easiest can Zerodha unfreeze/defreeze?

    Thanks

    Abhishek

    • Venu Madhav says:

      Hi Abhishek,

      1) You’d have to sign the POA. As online brokers, its tough to cater to non POA accounts. With our business model, its tough to take the risk of allowing a client to deliver shares when there’s an obligation to be met at the Exchange.

      2) Initially we wouldn’t be providing the easiest facility. easi could be provided.

      3) Should be possible

      4) Initially we wouldn’t be providing easiest.

    • Abhishek, currently there is no facility for both TRUST and Easiest. We will introduce it soon.

  579. Rohit says:

    What about those who already has IL&FS Demat with Zerodha. And wants to sift to zerodha’s own DP? and charges for existing IL&FS customers and also for new customers?

  580. tanmoy panja says:

    HI… Nithin waiting for ur Own Zerodha DP ……
    when you are likely to launch it ………
    Now I have only Trading account with you and planning to Open a New DP ( not urgent ) ….
    Do I wait for a while and open it after u lunch it ….. or I’ll go with IL&FS DP and u guys migrate it in future when u launch ur OWN DP …

    previous post has a typo error 🙁

  581. AP SINGH says:

    What will be the AMC? and after your DP it will automatically shift or manually option?

  582. rajesh says:

    do you need Notary and witness sign on POA, also there is a mention of bank seal on ECS. Do you need that as well??

  583. Mangesh says:

    Hi Nitin,

    Does POA provided by us will allow zerodha to sale our holding even if we do not sale those online. or only if we sale it online then only zerotha can use POA . any clause which makes our holding safe or at least in our control.

    i am worried after yesterdays program on CNBZ they said its not required. and brokers can have full control over account once its provided. reliance also not asked me for it, i also use there online trading platform for both equity and F/O without any physical slips.

    Thanks,
    Mangesh

    • Mangesh, the POA is limited power and it is used to debit demat holdings when you sell them. For F&O there is no question of POA, but for equity delivery based you need POA, if it has to be done completely online. Even Reliance would be using this.

  584. Ana says:

    Presently I have only trading account and planning to open demat .. by when you are likely to launch your DP…

  585. Shaji Mathew says:

    Nithin
    Are you DP now ?

  586. Jatin says:

    Nithin ,

    I see that you have been mentioning that for online transactions POA is mandatory .

    My existing broker (geojit) has not asked a POA from me , and i am trading online too.
    Was surprised to see the POA mandatory when trying to open an account with zerodha .

    Surely the POA is very Broad in its terms and needs to be specific .

    Thanks

  587. Trivendra says:

    Hi Nithin,

    A there are evidences of misuse of poa from other houses, and as I do not wish to execute a blank poa in favour of brokerage, Can I use sending Share delivery Form Scanned copy each time I sell through Zerodha for debiting shares from my demat a/c?

    • Trivendra, with the low brokerage margins we work with, we can’t take the risk of short delivery. (Client sells stock, but fails to deliver). If you are delivering the stock before selling, it is as good as giving a POA. It is a huge operational inconvenience to offer online trading without a POA. Today both NSDL/CDSL, send an instant message as soon as shares are debited from your demat. We have been in business for almost 5 years now, never had an issue with this.

  588. Trivendra says:

    Hi Nitin,

    In place of executing poa, If I deliver shares through IDEAS facility (offered by NSDL) of my existing DP, will it suit zerodha. Will I be able to sell through zerodha?

  589. Senthil says:

    Hello

    If I have 10000 RS valued stocks in my demat (IL&FS will be mapped within two days) account. what will be margin you will allow me trade for intraday.

    Senthil

    • Senthil, you will have to first pledge the stock to get margin. Once pledged, and after deducting the applicable haircut, the rest of the margin is added to your trading. So assuming haircut is 20% ,then Rs 8000 is credited to your account. With 8000 you can trade F&O for upto 2.5 times of this for intraday .

  590. Vyshakh says:

    Hello Nithin,

    I read through the blogpost and the queries…. Its still bugging me. I understand its a hassle to not have POA when selling the shares from Demat. But is there something that can give some sort of assurance that the account wont be “Baazigared”. Just my fears talking thats all. I do respect what you guys have done at Zerodha, but this one issue still Bugging.

  591. Sameer says:

    Hi,
    I Forgot my IL&FS login id and password . Can you help me?

  592. Aditya Modani says:

    For last more than a year I wanted to trade with Zerodha but due to DP issue I have to postpone and trade with other traders.I think you are loosing lot of business due to the Dp Charge,Pledge Charge issues
    I shall wait for the inhouse DP before opening my trading accounts of all my family members.

  593. sushil12 says:

    Hi Nitin,

    i received welcome kit from IL&FS..

    but on client master report they have mentioned POA is not assigned

    what does it mean.. m i able to sell my existing demat share seamlessly to exchange through Web browser or NEST TRADER (by placing sell order on (stock) ?? ??

    will i received payment from selling of shares by Exchange ?

    i’m confuse please explain me ……

  594. Anand says:

    Hi,
    1. Can you confirm about start of our own DP operations?
    2, Will the existing Demat with IFSL will be continued or transferred to Zerodha. Do you foresee any charges related to it?
    3.What are the monetary benefits to Zerodha clients ?

    Thanks

    • 1. Yes, definitely in the next few months.
      2. We will have both the options, continue the existing or shift it (free of cost).
      3. Having our own demat, will give us better flexibility in offering margin for stock holdings, charging lesser for AMC/pledging charges.

      • Atit says:

        Hi Nithin

        Is the following realistically possible?

        Zerodha’s clients opting for Zerodha’s Demat Account service do not have to explicitly pledge or un-pledge shares for the purpose of providing margin. As long as there are shares in the demat account, one can enjoy it’s post-haircut margin value by default.

        This might make life simpler for all of us if it is feasible.

        Thanks for your efforts!

  595. Waman says:

    What if I link my existing Demat A/C to Zerodha Trading A/C and sign a POA with you? Will I be able to sell shares from Demat A/C?

  596. Ankur says:

    I have a saving-demat-trading account with HDFC. I want to link my HDFC demat account with Zerodha for trading in equities. Once linked, I understand that I can only buy from Zerodha and once the equities are send to my demat account I can only sell the same from HDFCsec only.

    1. When we sell with IL&FS through Zerodha usually Rs. 15/- are the DP transaction charges . Will the same charges apply with HDFCsec for the equities bought through Zerodha?
    2. After opening a trading account with Zerodha, will I be able to buy equities from HDFCsec or not?
    3. What will be the AMC for Zerodha trading account only, if I want to use Zerodha web platform, mobile application as well as call n trade option?
    4. What would be the charges applicable for transferring funds to the Zerodha trading account and vice cersa?

    • 1. You will have to pay DP charges to HDFC, I think they charge Rs 25 or 0.04% of the transaction whichever higher.
      2. Yes, you will be able to buy from both Zerodha and HDFC SEc
      3. No AMC for trading account at Zerodha. No charges for web/mobile. Call n trade, we charge an extra Rs 20 per executed order.
      4. Transferring into the trading account via the payment gateway has Rs 10 in charges that is paid to the Payment gateway provider, while withdrawing there are no charges.

  597. Nirav says:

    Most of the times brokers say that POA is necessary for smooth operation and other blah blah. But that is not the case. I think SEBI should more strict with regards to this.

    A client can online transfer shares from demat to pool and from pool broker can sell the shares.

    Second method is to make client directly sell settle shares from demat. Its not that tough.

    I have gone through Zerodha POA. I think it’s quite broad in terms of powers given. POA should be limited and specific.

    • Nirav, the issue for us as a broker is unless you transfer from demat to pool, we will not be able to let you sell the shares. The reason we can’t is because, you could sell the shares and not end up transferring. Also it is a big operational hassle, what if you want to sell in the middle of the day, you will have to first transfer to the pool, let us know, we update on the front end, and only then you can sell the shares. It is quite inconvenient, ain’t it?

  598. DR PANKAJ KUMAR AGGARWAL says:

    Dear sir
    want to open account with you,. how you will reassure me that shares purchased will go to BO and not into pool account. i mean where in the form it is clarified? how to check it?
    and also tell any life time AMC for deemat acc.?
    shall i wait till you become DP?

    • Dr, until date we have never kept any shares in our pool account, when you buy stocks and we get delivery of it, it is sent directly to your demat account. I guess any of our clients will vouch about this. There is no such line that is there in the account opening form, not just with us but any other brokerage as well. No life time AMC for demat. Even if you open an NSDL with our partners ILFS, you will be able to transition to ours when we start the DP business free of cost.

  599. Anamika says:

    When is your own Demat Account is likely to be offered

  600. vkpawar says:

    I just open a trading account with you, and have Demat account with Angel Broking and Motilaloswal. I read above that Zerodha can transfer shares to these accounts but i have to use respective broker to sell shares, please clarify, so that i start proceeding to open Demat account with zerodha.

  601. Ateet says:

    Hi Nitin

    In case of pledging equity shares for using them a margin in FnO trading:

    1) What are the transaction costs for the process of pledging and un-pledging?

    2) If I have pledged shares worth 100 Rs and I get margin worth 80 Rs (after haircut) for them and I also have 200 Rs separate cash margin available in my account, how much cash margin and how much collateral margin will be blocked if I take an FnO position which needs a margin amount of 150 Rs. In other words, which kind of margin is used up first, Cash or collateral?

    • 1. Rs 60 per scrip pledged irrespective of the quantity.
      2. We will first use the cash margin.

      • Ateet says:

        Hi Nithin

        Thanks for your quick reply and sorry for spelling your name incorrectly in my last post. I have a couple of follow-up questions here. Hope you can answer them as well.

        1) Regarding the cost of Rs 60 per scrip, I read in my zerodha demat account application form, on the page named “Rate Sheet for Zerodha Clients”, it says that Pledge charges are 0.02% of the value of transaction, subject to a minimum of Rs 50 plus Depository charges at actuals.

        Is this some other kind of pledge than what we are talking about?

        2) Is there a minimum % requirement for the cash component (cash margin vs. post-haircut stock margin) of the margin requirement?

        Thanks!

        • 1. Yes, but now it is a fixed Rs 50 + depository charges, which come to Rs 60.
          2. There used to be a minimum% requirement, but we have removed that now. But we ask you to keep some kind of margin to ensure that any MTM requirements are met.

  602. Ved says:

    As a friend was in a hurry in april to open a zerodha account we went ahead with a franked POA .
    On searching we found very shares of companies in a different name sequence which included A , which were thought to be dormant/dead but have revived thanks to their real estate.

    Instead of A and B signing the franked poa , it has been signed by A and C …Can one cross the sign of C and countersign the same by A and B ?

    Legally any change needs a counter sign by contracting party.

    • Venu Madhav says:

      Hi Ved,

      Didn’t understand your question very clearly. Do note that there cannot be any modifications/cancellations on a POA. A fresh copy has to be signed in case it is being signed by two different account holders as against the old holders.

  603. Ajay Gupta says:

    I have the trading and demat a/c with ICICI Direct. Due to their high brokerage, I want to shift the trading a/c to Zerodha. I will be trading ONLY in Future/Options and would like to take benefit of having extra margin by pledging the shares I have in ICICI direct DP a/c. Please guide what I need to do?
    Can I pledge shares directly from ICICI Direct DP a/c (if yes, what is the process), or, do I need to open another DP a/c and transfer from ICICI DP to that DP?
    What is the process of pledging the share for the purpose of increasing the margin for F&O trades? Is this done online or some paper work is involved?

    Are there any charges for pledging the shares?

    • ajaygupta says:

      Waiting a reply on this!!

      • Ajay, if you intend to pledge shares then you will need to open a new demat account with us. For trading F&O you need to open only trading account with us, but if you intend to pledge then both trading and demat.
        You cannot pledge the shares directly from your ICICI DP.
        Presently, you just need to send an email request to pledge/unpledge, you will soon have an online module for doing the same, but yeah it is online and no paper work involved. One round trip of pledging and unpledging will cost you around Rs 60/scrip including all charges.

  604. Mangesh says:

    Hi Nitin,
    I have recently opened a Dmat acct at a mumbai based co-op bank (which is a DP) and while I was looking for a good broker for opening trading acct, I came across Zerodha. I have not yet opened any trading acct for the said Dmat acct. Now, if I open a trading acct with Zerodha, is it possible to link the said Dmat acct and do delivery based trading (both buy n sell) seamlessly? If not is there any way out for doing so? When are you starting DP services?
    — Mangesh

    • Mangesh, if you map the Demat that you have opened with our trading account, you can buy seamlessly but not sell.

      If you want a seamless transaction on both buy/sell, you will need to open both demat and trading account with us. For demat we have partnered with ILFS one of the biggest DP service providers in the country.

  605. raj says:

    Dear, sir I am from bihar and i have union bank of india account and want to open demat and trading a/c with zerodha .how my a/c link for payin and payout

    • When opening an account with us, if you send a cancelled cheque leaf of your Union Bank account, it will get mapped to the trading account. We don’t have instant payment gateway with Union Bank, so when you are transferring funds to your trading account, you will have to do it using NEFT/cheque/RTGS, all withdrawals from Zerodha will be done online, so any withdrawal requests you place will be sent to your bank online. Do speak to our sales managers on 080-49132020 for more.

  606. raj says:

    When can we expect dp account whith zerodh

  607. Madan says:

    Nice!!

  608. Mady says:

    Hi,

    When can we expect DP services from Zerodha? I am not convinced with the process of pledging from DP to Zerodha even in IL&FS to get get intraday equity margins.. which I feel its delayed and not friendly.. My previous broker gave me intraday margins automatically without informing and without any pledge creation charges. So I’m expecting something like this..

    Zerodha gonna start DP services anytime soon??

    Regards,
    Mady

    • Mady,

      We have a bunch of other things that we are working on presently, DP might take a while. But we are working on something where this pledge creation is online and can be instantaneous, will keep you posted on this.

      Cheers,

  609. Kaveri M says:

    Nitin, I have already opened the Trading Account with you, and my D-Mat account is with IL&FS. Now, i understand that you have your own DP Facility. Can i switch over to your DP. Whats the procedure.

    In that case, whether my pledged shares for margin trading will continue to be in my DMat Account itself (with lien marking / blocked for margin trading) or here again you will transferring the shares from my D-Mat account to Your Broker Pool Margin DMat Account.

  610. Ramesh N says:

    I plan to open a trading cum demat a/c with Zerodha. I already have an existing demat a/c with HDFC Bank. Can I link both demat a/cs to Zerodha and choose at the time of placing an order where I want the shares I have bought for delivery to be credited? Or will it always go to the ILFS demat (Zerodha a/c ) by default?

  611. shashi says:

    Hi nithin
    I have opened trading with u now i would like to open demat account only ..here m not getting only demat application

  612. Kaveri. M says:

    Hi Nitin, I have pledged ‘equity shares’ with Zerodha for creation of margin for trading in F&O. I have sent a email to Zerodha, based on which, the pledged shares were transferred from my D-Mat account to Zerodha Pool. I keep adding more shares also to the pool, increase my margin.

    Now, at any given point of time, if i want to know what are the details of securities under pledge, how can i verify it online. Is there any option or menu available in the Trading Terminal or Back Office.

    thanks

  613. Vijay Ananth K says:

    Hello Nithin,
    I am having a demat account with HDFCSEC, will I be able to link to Zerodha? If so, will I be able to buy / sell of equity cash (delivery) and intraday seamlessly? Will POA be required? will you charge for the delivery transactions to my existing demat account? Am I being charged for depositing my delivery equities by HDFCSEC also and am I not aware? or is this applicable only to you because you are not having both trading and demat account.

    • Vijay, if you map your HDFCSEC demat, you will be able to buy which will be seamlessly transferred to your HDFC demat, but you will not be able to sell it through us. HDFC will not let you map that demat to us using POA.
      There is no charge for depositing share to the demat, with us or HDFC, the DP transaction charge is applicable only when you sell shares and shares are debited from your demat account. I am sure HDFC will be charging you a DP transaction charge, you can probably find it on the ledger.

      Cheers,

  614. Navneet says:

    Is the issue of not being able to sell via Zerodha applicable for all DPs? I am opening a SBICAP Securities demat account, will I be able to buy AND sell shares via Zerodha trading account?

  615. partha mallick says:

    partha
    is there any possibility to link my zerodha trading account with sarekhan dp account? any problem i have to face? when your own dp services will start?

    • Partha, yes you can link your sharekhan DP with Zerodha trading, courier a copy of your sharekhan client master, and a request letter asking to map your Sharekhan DP to your trading account. The only issue with this is that when you buy shares will be credited to your sharekhan DP, but you would have to sell using your sharekhan trading account.

      We are looking to start our DP services this year.

      Cheers,

  616. pawan kumar says:

    where do i have to put 4th signature (sole holder) on power of attorney form in demat account fill up form

  617. Sekhar says:

    I received an email today with subject ‘Update on DP Power of Attorney’. Believe me I had no idea of what it said. I searched for ‘Pool account’ first and was afraid a bit when other sites explained that your broker may take away your ben shares without your knowledge and stuff into the pool account. Then somehow with a different search term I landed here and satisfied with what was said. Looks like this is sorta necessary to give your broker the PoA.

    2.) Going through other comments here, you mentioned about some news regarding your own DP next year. When it materializes, I hope you will provide your existing customers a seamless transfer from ILFS to your DP. Having accounts with same broker and DP will be easy.

  618. Nandini Munuswamy says:

    i have linked my unicon securities demat account while opening Zerodha trading account . Now i want to change to sbicap or ilfs demat account .
    Is it possible and how to do it

    Regards
    Nandini Munuswamy

  619. Anish says:

    Hello Nithin,

    Hope yr body fat % is decreasing ;-),

    Does Zerodha has tei-ups with Demat of ICICI also? Why the tie-up is limited to ILF&S only? I have a ICICI Demat acc and want to link it with Zerodha trading acc… will it work seamlessly for both buy and sell (in delivery based trades)

  620. Venkat_V says:

    Dear Nitin,

    However i am curious to know why Zerodha do not have their own DP rather tie up with ILFS? Do you have any such plans near plans?

    Further, i am fed up paying with this yearly AMC funda, at least is that possible to work out an plan with ILFS for lifetime AMC option. Just in case customers like me who are interested i feel we at least should have an option. what do you think?

    I feel you must consider my this genuine appeal.

    Do share your views

    Regards
    Venkat

  621. rehman says:

    DESPITE REMINDING YOUR DEMAT ACCOUNT SECTION SEVERAL TIMES, MY PROBLEM OF NOT BEEN ABLE TO PURCHASE CASH DELEVERY STOCKS COULD NOT BE SOLVED . EVERYDAY I AM WATCHING MY ZERODHA TRADER AND HARASSED TO SEE STILL IT IS NOT OPENED. CAN I EXPECT AN EARLY SOLUTION FROM YOU PEOPLE NOW SIR ??.

    REGARDS

    FAZLUR REHMAN
    9897484940

  622. pruthul says:

    hi i have submitted form and give cheque for open demat account with IF&s since january but have not got any massage to open the account when will i get message if it open or not and my mobile no is 9825969081

  623. Amit says:

    POA can be missused to transfer shares from one account to another? Same fear of movie “Baazigar” .

    • Nithin Kamath says:

      Amit,

      There is no way to be online without a POA, every online broker in the country would require this. I remember the first time I heard about POA in my life was also in Baazigar.. 🙂 .. It is a necessary evil, but as brokers because of our internal policies of no margin funding, not keeping stocks in pool and and etc… We are probably a lot safer than a lot of your other traditional brokers..

      Cheers..

    • Amit says:

      Ok, i understand it but lets be on safer side is there any real time alert when share moves from respective demat account.?

    • Nithin Kamath says:

      Amit, We open NSDL demat accounts for you and you will receive sms from them both when there is a credit or debit from your demat account when it gets debited..

      • Raghava says:

        The answer is unclear, there is no use of SMS alert once the shares debited from DMAT account. Just wanted to know whether Zerodha has some plans where it plays with Investors shares?.

        • No, we don’t play with any investor shares.

          • Mahaneesh says:

            It would be really great if you guys can implement an alert feature that can be set by the investor from his A/c dashboard (from web or mobile) to keep track of his trading and getting an alert when the price is expected (which also the investor/trader puts on their a/c.
            Do check with Robinhood app (its for US) similar to Zerodha. They have this feature for traders as an option within the dashboard.
            Please do check this, it’ll be really awesome.

  624. kinjhoh says:

    POA Charges please??

    • Nithin Kamath says:

      Sorry Kinjhoh had missed your post..

      The charge is Rs 12.5/debit irrespective of the number of shares..

      Rs 12.5= Rs 8 + Rs 4.5(NSDL charges)

      • Lakhan says:

        That means for each time I sell I have to pay 12.5 rupees along with brokerage?

        • Matti says:

          This charge is levied only when you sell from your demat account. So, if you buy a stock, hold it for a few days and then sell, it’s charged. The charge is on a per day basis. So, if you sell let’s say 100 stocks of Reliance in the morning and 100 more in the afternoon, only once are you charged the DP charges.

          • Siddhant Gupta says:

            So that means every time when we sell our holding shares from demat account, it charges 20 + poa charges(i.e. 12.5) or just 20.

            • Zerodha Social says:

              Hey Siddanth,

              When you sell shares, you will not be charged brokerage. There is no charged called POA charge.

              You will be charged Rs 13.5 + 18% GST per scrip per day along with the exchange transaction charges, STT & Stamp duty. Check out this page to know more – https://zerodha.com/charges

  625. kinjhoh says:

    Is there any POA Charges with Zerodha? If yes, how much need to pay?

    • Nithin Kamath says:

      No POA charges..

      • KANDIKATTU SREEDHAR says:

        Sir, I have been opened demate and trading account in zerodha though online. After a purchase of shares in a delivery base, the shares are now shown in my holdings in very next day. I contacted by phone to support zerodha. Mr. Ravi Kumar attended. I asked him my above query with him. He intimated me that I have to send POA for selling shares. But before the purchase of delivery shares nobody your staff guided me to that I have to first send POA. Please issue necessary directions to concerned team show my shares in my holding. I will send my POA shortly by courier. Examine please.

      • Jenith says:

        Please give me Address to send POA Documents?where to send signed POA documents?

        • Matti says:

          Jenith, check out our contact page: zerodha.com/contact
          The head office address is mentioned for all mail correspondence.

          • Rajdeep Bhagat says:

            Sir, I have been opened demate and trading account in zerodha though online. After a purchase of shares in a delivery base, the shares are now shown in my holdings in very next day

            • Matti says:

              Hey Rajdeep, this will be because you’ll not have sent your PoA for the demat account. Once we receive and process your PoA, you’ll see the holdings on the trading platform. In the meanwhile, you can see the holdings on Console – the backoffice.

      • Abhishek Gupta says:

        Hi Mr Nithin,
        I really liked services from Zerodha. However, I am just wondering when you would be able to reflect correct avg price of a stock in case of transferred shares/ shares got from demerger etc. I have been writing to Zerodha support for a long time but everytime they write that they will do it once their new back office gets operational. Could you please provide estimated time when I will be able to see the correct avg prices of such type of shares in my portfolio ?

      • Chirag kumbhar says:

        Is any stamp required on POA while sending?

      • Ajay Kumar says:

        If the power of attorney is required to sell online, then you can use this power of attorney to sell the shares with my Demat account without my knowledge

        Can you misuse the power of attorney

        • Matti says:

          No Ajay, this is a limited PoA allowing us to sell only against debits on your account.

        • sumit says:

          Is it possible that you can use poa to withdraw money from my linked saving bank account zerodha.

          on zerodha Poa why have you mentioned this clause

          I/We also undertake to pay such demat charges/fees and such other charges incurred by Zerodha under this Power of Attorney and
          that I/We further authorise Zerodha to debit my/our account with Zerodha with the said charges as and when the same becomes due
          for payment and I/we hereby undertake to pay the same immediately on demand made by Zerodha. All charges have been mentioned
          in the Tariff sheet in the application form.

          To validate on my/our behalf any such instruction so given to the Depository Participant(s), in written/physical or other form as may
          be required by the concerned Depository Participant.

          i think this is not req. for the same purpose which sir Nithin Kamath have mentioned above.

          • Matti says:

            Sumit, this PoA in no way gives us any power to debit your linked bank account. Only your demat account can be debited.

            • Bijay umar says:

              Does your POA clauses and T&C by any means allow Zerodha to SELL my CNC shares bought on Zerodha platform without my knowledge and without my SELL button hits on Zerodha Kite platform ?? Does Zerodha by any means use customer’s signed POA’s to maintain it’s own margin and account profitability by SELLING client’s CNC Shares without it’s client’s knowledge ??

              • Matti says:

                The PoA is used to execute your sell trades, or to square off stocks in case of non-repayment of trading dues, like margin shortfall in case you’ve pledged stock and the position goes against you.

      • tushar says:

        i have a new account if i send poa you can sell shares without my consent? is it right?

      • Prakash says:

        Hii nitin sir, is it possible to do offline transaction in zerodha demat account means while taking delivery i can fill delivery instruction slip to sell my shares debit my share to exchanges with zerodha.

        • Matti says:

          Hi Prakash, while this is possible theoretically, it isn’t really practical for an online broker like ourselves, so we don’t allow selling of shares on our online platforms without a PoA on the demat account and there is no way to place a sell order without a PoA in place.

          • Kingshuk says:

            Then why is Zerodha referring the same as “Voluntary” and not “Mandatory” ?

            • poonam says:

              I have the same question. please answer

              • Matti says:

                That is because this is a voluntary document, in the sense that an account can technically be operated without this. Hence, SEBI labels this as a voluntary document. However, with an online broker like ourselves, we would be unable to render services without a POA as the selling of stocks wouldn’t be possible in a practical manner on our online platform.

      • Sunny says:

        Sir,
        I was asking that there is also to fill the POA and ECN form or just sign and send the office.

      • Praveen giri says:

        Sir zerodha have which type poa ?

      • Rohit Mittal says:

        Sir can I fill nomination details in POA ??

      • sarat g says:

        i have already sent POA raised ticket jj4047 its been 3 days no holdings were updated i need to sell them kindly update the same .no reply from you people ,worst service by zerodha connectivity issues and all what not,even though i joined zerodha its my fate .i have shared courier details which was clearly showing poa has been delivered with stamp and signature do needful ,will soon get out of zerodha to not become zero

      • Dinesh kumar says:

        Hindi lengvese

      • Sunny says:

        Hi sir,
        I want to send POA pls let me know how much amount of frankin is to be done on PoA. And apart from PoA is there anything else I have to send?

      • Ram Pravesh singh says:

        Sir I have been Opened demate and trading account in zerodha though online please help me

      • Satyam Singh says:

        Hi sir, is there any new way for sending POA online.

      • Chaitali says:

        Cranking is require on POA. HOW MUCH AMOUNT OF FRANKING SHOULD DONE

      • Anuj says:

        Hi!
        Is it just the signature to be put on POA document?
        Thank you!

      • Rajiv says:

        Hi Nithin I have requested zerodha customer care to revoke my POA and change it e-DIS but they didn’t allow.

      • SWAPNALI says:

        HI, i am beginner. i want to understand, that if i bought shares today, it will show T1 position under Holdings for more than 2 working days at times. I have noticed GTT for target and stop loss is not allowed till the T1 position disappears. Am i right ? if i wish to exit with small profits and my buy is not yet complete but i want sell to book profit , will POA help here?

        • Shruthi R says:

          Hey Swapnali, you can place GTT OCO sell orders for T1 and T2 holdings i.e. for stocks that are yet to be settled in your demat account. POA should be fine for easy execution in this case.

    • Gaurav says:

      I heard that Zerodha did not put the share in Demat and rather keep shares in pool. Is it true?
      How do I make sure my investment in equity is in Demat and not pool. ?

      • Of course not, we never keep shares in the pool. When you buy a stock, as soon as stock hits your demat you get a message from CDSL(our depository). You can login to CDSL and double check if stocks are in your demat or pool.

        • gourab says:

          Today found that not all shares were transferred to demat account. Have sent a mail to support. Waiting for their reply.

          • Venu says:

            The settlement cycle in India is T+2 which means shares will hit your demat account 2 days after your purchase. Till such time they’ll reflect under T1 holdings. So if you’ve bought stock in the last 2 days, they won’t reflect in holdings yet. Yesterday’s purchase will show in holdings tomorrow and day before yesterday’s by eod.

    • Naveed says:

      I want to knoe what are the documents to be submitted with Demat POA

    • Sridhar Kulkarni says:

      Hey Zerodha, I have really liked ur service, I had opened online. Recently my frnd opened his account online and he received mail regarding POA, as he saw it today, he wasn’t able to send the hard copy still, Can he trade in options tmrw without POA..?? Or we have to trade after POA process itself..?? Pls reply

      • Sridhar Kulkarni says:

        Sorry I had opened offline, so I had already signed it. My frnd opened online, does he needs to submit POA and then start trading..?? Or we can trade in options without POA for tmrw..??

    • JATIN SHAH says:

      hi sir,
      i received your file but i could open this file so please sent me anthoer file so i have open and take print and sent as well very early

      thanks
      jatin shah

    • M SREEHARINARAYANA says:

      Poa wat f13 f14 ver

    • M SREEHARINARAYANA says:

      In short period of time you have achieved great success but team should also maintain that success when you have grown in large.

      Please note i have send Speed Post on 28.12 wide POD details as EM897067225IN but till date i.e. 12.01 my POA status is not updated, in meanwhile i have transfer my holding to new account but the same is not visible as my holding is stuck up with POA process.

      Entire POA system need to fix so that traders can trade effectively.

      Your prompt account opening was USP but at this time i am facing hurdle, please resolve ASAP, hope to receive Positive feedback from your end.

      client ID is ZH0981

      Regards,
      Jigar

    • RINKESH says:

      HOW I CAN GET POA?

      • Matti says:

        You’ll receive an email with the doc as soon as the sign-up flow is complete.

        • Rohit says:

          I had received your poa with my email but file is not opening because file not supported or not opened. I had many conversation with your call center members but didn’t get help. So how can i get poa document and sign it to send you. Now what can i do.

    • Bhavik says:

      Hi i have received confirmation from your support team that poa is not require to buy shares by trusting him i went ahead and bought some share as delivery base. Next day I am not able to see my holding or position of the stock. When I called again support team says poa require to even see my holding. And does selling or pledging I’ll require my confirmation.

      • Matti says:

        Hey Bhavik, while buying shares doesn’t require a PoA, in order to sell it, you’ll require the PoA to be in place. As such, since these shares cannot be sold, they aren’t shown on the platform.

      • Dhiraj Chandra says:

        I am also new in this field but i guess if you had choosen order type as MIC instead of CNC then this problem can happen.

    • Deepak Bahl says:

      I ve opened my. Account with zerodha…Do I ve to sign poa for trading in futures intraday as I do square off during same day closing …

      • Zerodha Social says:

        Hey Deepak,

        The POA isn’t mandatory if you trade derivatives. However, we recommend you to send the POA because in case you make delivery based trades, you will not be able to see these shares or even sell them without the POA.

    • bhavesh b bhimani says:

      Account open nathi thatu

    • AMRIT says:

      DEAR SIR

      SUB- REGARDING MY POA UPDATE .

      YOUR OFFICE AT BANGALORE HAVE RECEIVED ALL MY DOCUMENTS ON 04TH NOVEMEBR BUT THEY HAVENOT UPDATED THE POA.HOW LONG IT TAKES TO UPDATE THE POA ?THEY HAVE TAKEN IT OVER 40DAYS .DO YOU HAVE ANY IDEA ? WHAT THEY ARE DOING ON DUTY ? YOU ARE A GREAT LEADER FOR THE COUNTRY BUT INEFFICIENT PEOPLE ARE CURSE FOR THE ORGANIZATION .HOPE U UNDERSTAND . CAN I DO SELLING ON MONDAY MORNING ? PLZ UPDATE IT BY 15TH DECEMBER 2018 ;SATURDAY POSITIVELY . MARKET IS VOLATILE AND IT IS WIPING AWAY MY MONEY FOR YOURTEAM’S NEGLEGENCE OF DUTY .YOUR ORGANIZATION HAVE VIOLATED CORPORATE RULE AND Securities and Exchange Board of India (Sebi) REGULATIONS BY DELAYING THE UPDATION PROCESS OVER A MONTH . ALL THE RECORDS OF THE CALLS REGARDING TRADING PLATEFORM AND DOCUMENTS RECEVING PROCES ARE PROOF ALONG WITH RECEIPT . I HOPE YOUR TEAM UNDERSTANDS THE LEVEL OF RESPONSIBILITY THEY HAVE TOWARDS THE HONOUR OF YOUR ORGANIZATION AND BRAND VALUE. UPDATE IT IMMEDIATELY WITHOUT ANY FURTHER DELAY .

      YOUR CUSTOMER

    • Rajesh says:

      sir till now ididnt send the POA but i buy the share in wipro throgh the login but now its not showing any shares in my account.may i know the reason.regarding this issue when i am calling to customer care its asking zip password what is the password.could you explain detail sir..thank u sir

    • Praful Himant Halvadia says:

      CN5088 my acavut vold

    • Sandip Das says:

      What will be cost of franking on POA as per stamp duty of Maharashtra? Who will bear the cost? Specific answer please.

    • SHANTANU KUMAR says:

      Thanks

    • Parveen says:

      My POA form is deleted . Can I get a new POA PDF form. Plz help me. How?

    • saif bin sayeed says:

      hello sir i have signup my account in zerodha by equity on the date of 20th june 2019 and aslo the form has been approved but from that day it stills shows that (waiting for the account to activate)how much is it gonna take for the activation kindly reply

      • Matti says:

        Once you esign your application form, provided all documents are in order, your account should be open in two working days.

    • VIVEK SHARMA says:

      ANY MISUSE OF POA?

    • RAJESH KUMAR says:

      होल्डिंग में शेयर को दिखाना और शेयर को शेर करने ओप्सन

    • Saurav kumar says:

      I send my POA 26th augest by courriar comapny DTDC how can i know my courriar recived zerodha co. Can i get any msg or email from zerodha

    • aryan suman gupta says:

      How i get poa so i wilp send it to u

    • Sunil shinde says:

      Sir
      Why zerodha customer care number is not giving proper service.
      Trying to contact zerodha customer care number since 4 days but failed all the time.
      I didnt get response from zerodha when called on working day from 11 am to 4 pm.

    • Ravi Sanakyanavar says:

      Dear Sir
      Please solve It is mandatory for a government employee to obtain departmental approval before opening an account in the stock market