Zerodha-Fund withdrawal from Trading account

February 9, 2013


Withdrawing funds from your trading account is pretty simple. Please note all the fund requests have to placed by you online, as we do not accept offline requests.

Please follow the simple steps mentioned below for withdrawing funds from your account :-

Step 1: Login to the Backoffice – Home Page Home Page

When you click on the following window will appear, where you can enter your client ID and password. Your client ID is the same as your Trading login ID (2 alphabets followed by 4 numbers. For example – DN0005)

If you don’t remember your password, you can click on Forgot Password and get a new password.

Step 2: Once logged in click on Funds

Funds Page - Q

Funds Page – Q

Step 3: Follow the steps below to place your withdrawal request:

Withdrawal Request Page

Withdrawal Request Page

Once the withdrawal request is processed from our end, check your ledger balance in Q to know the status of your withdrawal request


1. We process withdrawal requests Monday through Friday

  • For Equity at 8:30 PM in the evening
  • For Commodity at 9:00 AM in the morning

What this means is that if you want to withdraw funds from your Equity trading account, you have to place the request before 7:30 PM, otherwise it will be processed only on the next working day. Similarly with Commodity, you have to place the request before 9:00 AM in the morning.

Unlike some stock broking firms which are banks (IciciDirect, Kotak, etc.) we are not and hence the fund withdrawal is not as seamless as it is with them.

2. Time taken for funds to reach your bank account

We at Zerodha bank with HDFC Bank, so if your bank account is with HDFC, the fund withdrawal should ideally happen within the next 3 to 4 hours from when we process (time mentioned in Point 1) as it is an intra-bank transfer. If your account is with any other bank then we upload the details for fund transfers using NEFT/RTGS. This NEFT/RTGS transfer is processed first thing the next day morning by the bank and will be in your bank account before the next day evening.

As a policy we say it will take 24 hours from when we process the withdrawal request, but please do understand that once processed the time taken is not really in our hands, it then depends on the time taken by NEFT/RTGS.

Note: If you put a fund withdrawal request after Friday 9 AM for Commodities and Friday 7:30 PM for Equtiy, the request will be processed only on Monday.

3. Reasons for which a fund transfer could be delayed:

  •  The third Friday of the month is the expiry of global indices, on such days we receive the trade files from the exchange only late in the night as the settlement price depends on the US market opening price. On these days we process the equity fund withdrawal request on Saturday morning.
  • There are times when exchange trade files could reach us late and on all such occasions we process the fund withdrawal requests only on the next morning.

Hopefully this clarifies all queries on Fund withdrawals. If I have missed out any do ask me at the end of the blog.


Happy Trading,

India's largest broker trusted by 1.3+ crore investors.

Post a comment

  1. Sunil kumar says:

    How to get email regarding amount being credited in your account.

  2. Bhavesh sharma says:

    Mere zerodha account se Shukrawar Ko withdrawal Kiya Hua balance morning 8:47 tak mere account mein q nahin Aaya

  3. Sudipa Datta says:

    Dear Zerodha Team,

    Yesterday 24 Jan 2024, I withdrawal Rs.5000, but zerodha has taken Rs. 44 charges.
    I wanna raise the complaint, please tell me the procedure to raise the complaint.

  4. rajendran k says:

    Today Equity Withdrawal Time before 10.00 p.m (or) after 10 p.m
    Tomorrow Commodity Withdrawal Time before 8 a.m (or) after 8 a.m

  5. Vikram Rajput says:

    How can I track my withdrawl request ? If the money is transfred from your side but not credited in my account yet.

  6. Praneeth says:


    My withdrawal request has been rejected by the bank. The amount is high. The bank doesnt know anything about this transfer. I am not sure who to contact . Plus the customer executive was a bit rude so really scared to associate myself with zerodha. Please help.

    Also earlier a small amount was not rejected by the bank . Why is this amount rejected ?

  7. Ram Kumar Singh says:

    I also find the same issue with my mom : Lal Muni account, while withdrawing the amount, less amount was get credited to the bank account. Any charges from Zerodha or icici bank account are applicable?

    In my family, we have to demat with Zerodha for my mom Lal Muni(QN0168) and Ram(KK1355), kindly check the issue or any charges for withdrawing of funds, kindly let us know.


  8. Abida Sultana says:

    I requested to withdraw Rs 1 lakh from Zerodha Equity account to my HDFC bank account (primary bank) at afternoon on 25th June (Firday). Now in the Recent withdrawals it is showing already Processed on 25th June, but I did not received any amount in my HDFC account till now. Why so?

  9. Kartik Sharma says:

    I completed my t + 2 days now I want to withdraw my funds but it’s showing withdrawable cash is only 494 rs only . I don’t have any holdings.

  10. Moin khan says:

    Sir, mere zerodha account me withdrawal payout dikha rhe he lekin abhi tk mere bank account me credit nhi hueee . Mere request bhi 4 bje aas pas ki thi! Ab me kya kru ????

  11. sam smith says:

    Quicken Error CC-503 usually occurs when you try to update your banking account. It happens if you are using an older version of Quicken you can update this you can visit our website if you having any issue our technical assistance guide you the complete information.quicken-error-cc-503

  12. Shashank says:

    Why are withdrawls processed at 3:00 am in the night specially on 2nd and 4th Fridays
    Failing to process requests before 11:30 pm on 2nd and 4th Fridays is actually blocking customer money for 2 more days which is CHEATING
    Also don’t blame bank for delay as you are processing requests actually on the next day

  13. Sid says:

    It is best if the option to “withdraw” to overnight fund is removed. Its misleading and not neccessarily a withdrawal option.

  14. Kavitha says:

    Withdrawal shown as processed but didn’t get did not receive money in my bank account why ??

    • Matti says:

      We process the withdrawal request in the evening. You may have to wait until the banks open the next day to see the funds in your account.

  15. Sumit says:

    If I have 20K in my account and I trade on a regular basis, What steps should I take to make sure I have 10K for withdrawal on Wednesday considering today is Monday.

  16. gautam sinha says:

    I have been in profit of about 10K , but my withdrawal amount is negative ( around -39k) . Kindly explain

  17. RamH says:

    Money withdrawal to a bank account is way too long.

    Example – I have placed a withdrawal request on Thu 9AM . Fri is holiday .Even on Sat 730 PM the amount is not deposited In my bank.Zerodha , on Fri around 230 AM sent an SMS stating money withdrawal is processed without actually transferring the money to my bank.

    Now a days NEFT is 24×7 , why does zerodha require such a long time for money withdrawal? What are you doing with that money ?

    On the contrary money deposit is almost immediate , is it not strange.

    • Matti says:

      While NEFT is 24×7 available on retail personal banking accounts, the banks have not yet enabled this on the corporate banking account. We process the withdrawals the same day and send the transfer request to the bank. The bank takes longer to process it.

      As for deposits, we actually receive the funds on the next day, only a confirmation from the bank that the transaction was successful and credit is given on the basis of this confirmation.

      • RamH says:

        It’s hard to believe your statement that when I do IMPS/NEFT to Zerodha HDFC Bank Account you will receive the amount only the next day.

        Do you mean immediately after deducting my amount, HDFC bank is keeping the amount that day ?

        You being India’s top brokers cannot influence HDFC bank to give a date on this feature implementation?

        I hope Nitin understands that many of us became zerodha customers as you were technologically ahead of your competitors few years back.Its time to re invent yourself instead of blaming the surroundings.

        You seem to have lost sight of the most basic things (eg . you put the latest comment at the end so that a person will end up Scrolling several pages to check what is the latest).I hope you will not blame your Software Vendor /Architecture for this.

  18. Sharad says:

    Hello, I added money in commodity by mistake , i want it in equity. Can i transfer it to equity from commodity? If not, when money in commodity will be available for withdrawal?.

    • Matti says:

      Hi Sharad, I’m afraid you can’t transfer funds from Equity to Commodity right now. We’re working on making this possible. In the meanwhile, you can place a withdrawal request on the Commodity account on the next day.

      • Protim Pal says:

        Can you please explain how the “day” is calculated? I added fund yesterday at around 9:36 but today still the money is showing in the payin column. Because of that I can’t withdraw that money.

  19. akshay patil says:

    sir i try to withdraw my amount from zerodha. i have 10000 in zerodha account but in console it shows onle 11 rs to withdrawable.

  20. Madhu says:

    Zerodha first day providing 12.5x margin on IDFCFIRST intraday share but after days not providing only 2.5x margin providing
    Why ??

  21. Avnish Paliwal says:

    what charges it will take to transfer money from zerodha to bank account?

  22. Annu says:

    Money withdraw to bank account processing time is too long.

    • Ram H says:

      Yes, I too observed the same.For the withdrawal placed before 730PM, the withdrawal processed mail promptly comes next day early morning (around 2AM), where as the amount does not come actually in the bank account even until same day evening.NEFT takes max 1 hour and also now it is 24×7, why is this delay?

      • Matti says:

        While NEFT is 24×7 available on retail personal banking accounts, the banks have not yet enabled this on the corporate banking account. We process the withdrawals the same day and send the transfer request to the bank. The bank takes longer to process it.

  23. Kemparaju Kadasiddaiah says:

    I am trading equity CNC and mines it’s complete on Thursday. For amount draw in my bank you have been said two days , but now it’s already fours days over . Still I can’t withdraw . It’s showing as available balance . Could you please reply me soon .thanking you .

    • Matti says:

      You sold on Thursday. 2 working days after that is Monday. You’ll be able to place the withdrawal request after Monday, i.e., Tuesday/

  24. Sagar says:

    I want to withdraw money from my Account. I put request its got failed. later got to know that in withdrawble negative some amount is their. what is this? how it can be settled.

    • Matti says:

      Hey Sagar, I’m guessing you sold some stocks yesterday and bought some more. When you sell stocks, you can only withdraw the money you get from the sale on T+2 (2 days after sell). This is when the exchange actually settles the trade.

  25. Omkar Gaonkar says:

    I want to purchase IPO and by mistake I added fund in Zerodha Equity fund option. How I can withdraw this balance again in my bank account. Could you please guide me as soon as possible. Thank you Advance !!!

  26. Ritik Raj says:

    I have added funds in commodity instead of equity by mistake..
    Can i withdraw my money to my bank account

  27. Kalindee Thakkar says:

    The funds withdrawal request was generated more than 2 days before on working weekly days but till today on the date 29th November 2019 the amount is still not credited in to my savings account. Already generated ticket and email all the stories along with attachment.

  28. Parmesh says:

    Hello Sir,

    I have been placing regular and AMO order to sell my holding, but every time its getting cancelled, could you explain why it’s happening

  29. mohammad faiz anis says:


    How many days will take Zerodha for withdraw money to add in my bank account???
    Plz reply as soon as possible any one.

    • mohammad faiz anis says:


      How many days will take Zerodha for withdraw money to add in my bank account (HDFC Bank)???
      Plz reply as soon as possible any one.

  30. Shijumon Antony says:

    Is Zerodha playing with customers money??? My quarterly settlement was done yesterday, but not yet credited to my account and I’m losing trading opportunities.
    It’s it being purposefully delayed to have the customers opt for liquid bee option? So that if something happens for any of those customers, they get to use the idle fund for longer time. . .

    • Matti says:

      Hi. There’s an issue at the RBI servers that has delayed the processing of NEFT & RTGS transfers globally. This is the reason for the delay in the funds hitting your bank account. Unfortunately, this is outside of our control.

  31. Sathish Kumar says:

    I have a question which is very important.
    For example Monday morning I am adding 100000 to my trading account. I am doing options trading. I got 12000 profit. Now my account balance is 112000. Now, around 2000 will go for brokerage and other charges. Assuming this, I am placing withdrawal request for 110000 on Monday evening itself. Will this request be processed and the money will be credited to my account the next day, or I can place request for this amount on Tuesday only. Kindly clarify this query and if the Answer is sent to my mail id also, it’ll be much appreciated.

  32. Naveen Kumar says:

    What is the charge taken by Zerodha for withdrawal?

  33. Raveendra says:

    Hello Team,

    Could you please let me know the cutoff time for F&O withdrawal is 7.30pm OR 8.30pm.

    Raveendra Jammula

  34. Swapnil Pupulwad says:

    Does Zerodha charge any processing fee to withdraw money from Zerodha account?

  35. Harish says:

    i have a profit of rs5000 on 20th of March, when it will be available for withdrawal.

  36. RANJAN HAZRA says:

    WHY MY withdrawal FAILED Date 2019-03-13
    Amount rs 500.

  37. NIdhi Sonkar says:

    Am Unable to withdraw amount from my equity.. I have available balance 2,39,835.93 but my Withdrawable balance is -433.46 But why?

  38. Sanat says:

    I use UPI(Google pay) which is linked to bank of Baroda.
    Can I use this UPI to transfer funds to zerodha account?
    And when I withdraw funds will the money be transferred to my UPI linked account?

  39. Ruthvik says:

    My funds transferred to my bank account today without my request of withdrawal.why?

    • Faisal says:

      SEBI mandates all brokers to do settle excess funds back to you the client. Hence, all free cash in your account was transferred to your bank account. More information here.

  40. Raju says:

    Dear Zerodha Team,
    please explain me about your DP charges, for equity trading, how many times i have to pay dp charges for how many transactions. is it deduct once for many transactions or have to pay for every transactions. please explain me.

  41. PRAVEENKUMAR D says:


    I have a long call option and i will sell it today … shall i place withdraw request today eve? if possible means when it will credit to my bank account?

  42. Anand says:

    One of the worst thing from Zerodha Demat A/c is Withdrawal of fund will take 1 to 3 days .
    But when we adding Fund It will Add Fund In a fraction of second.

    Zerodha Team Please Improve the Process.

    • Zerodha Social says:

      Hey Anand,

      Withdrawals are processed daily at 8:30 PM, so if you place your request before 8:30 PM on a trading day, you will receive your money the next bank working day. Allowing instant withdrawals via IMPS upto a certain limit, is on our list of things to do and we’ll keep you posted.

  43. Dibakar Bala says:

    Are there any charges incurred on every fund withdrawal request. Like there is a ₹9/- charge on Fund Addition via Online Payment Gateway.

  44. Fahad says:

    Is there any restriction on minimum/maximum amount of withdrawal ?

  45. vijay says:

    what is the charge for the fund withdrawal from equity to my bank account( axis bank)

  46. Ratnakar says:

    is there any minimum withdrawal limit ..??
    when I try to withdraw balance it is showing “Please enter a valid amount to be withdrawn”

  47. Amit Chaudhary says:

    I am not able to withdraw, Equity ₹-31.86 due to this issue, how do i clear the dues to proceed further.

    In your website i don’t see any option, please make it user friendly. ting any response from your team.

    I am also not getting any response from your team.

  48. Diya says:

    I am holding trading account and I got email 2 days back that my withdrawal request has been processed but didn’t get amount yet in my bank account.

    Can you please resolve it?

    • Rana says:

      I placed withdrawal request on 19th of October from commodity to my bank account now it is 28th of October money has not been credited into my bank account. However status is showing fund processed .. Processed only on the Website in real it doesn’t get processed.. i m filling a complain on SEBI SCORES i can’t wait more. I called up thrice they promised every time that it will credited within 24 hrs and concern person is working on it.. I opened a ticket status of the ticket is open.. but no response.. no mail no call from anybody i don’t know why there is so much hype and people is still using Zerodha ?? I m planning to close ASAP. Worst service.. absolutely worstttttttttttttttttt..

  49. Sarthak Laddha says:

    I am an intraday trader and places only intraday trades (BO,CO,MIS), then why there’s a difference between withdrawal balance and account balance. its been 2 days difference is still coming. [Note : i did not place any trades between those 2 days]

  50. Shreyas says:

    Hi, I sold a few shares and have margin used as -8300. I understand it means I am in profit. But when will this amount be available for me to transfer into my bank account or say use for SIP? My idea was to book profit and use it in SIP. Currently, I think I can transfer to bank or use in SIP, only the amount available in ‘Total Account value.’ Thanks

    • Matti says:

      Shreyas, the settlement cycle for stocks is T+2. This means you’ll be able to withdraw your funds two working days from the date of sale. For the SIP, you can use this fund from T+1.

  51. Shubham says:

    I was having, 1000rs. account balance in Equity segment. Sunday morng around morning 4AM i got a message that – “Your withdrawl for the amount has been processed.”
    May i know, how is ot possible when i haven’t initiated the whitdrawl request even when i dont know the process as i am very new to Zerodha kite platform. The amount is show ‘0’ in Kite application but only showing in zerodha ‘Console’. What is thie please explain.

  52. Ankush says:

    hello Sir,
    My available balance is 26.3k, but withdrawable is only Rs.232/- only, Could you plz tell me why this is showing? why am I not able to withdraw money?

    • Matti says:

      Hi Ankush, when you sell stocks from your holdings, this amount is available as trading margins immediately, but since stocks are settled on a T+2 settlement cycle, you will only be able to withdraw the funds received from the sale of stocks 2 working days after the sale date.

  53. Mayank says:

    Sir i buy option today and sell today.
    But my withdrew fund rejected..

  54. Siva says:

    I have one doubt please explain to my withdrawal balance is when high…
    My ACC balance 2000 my withdrawal balance only 32rs when update my ACC balance 2000 is withdrawal balance???

  55. bhabani says:

    Can I withdraw my full amount from equity balance ?

  56. Rohan says:

    Respected sir;
    I had not done any trade since many days ..but today all of a sudden I got a message that “your request withdrawal of 1522rs had been processed” while I haven’t placed any withdrawal request..
    Can I please know why it might have happened?

  57. MALKIT SINGH says:

    Hi Zerodha Team

    My Demat account is active and today i am trading the stock but i have a little confusion.
    For Example
    i am transferred the rs 2000 in demat account and all over 300 profit realised and net amount is 2300/- but my demant account balance showing 0 Zero but equity margin showing 2300. so how to withdrawal this money.

    • Matti says:

      Hey Malkit. This is because when you sell shares, the settlement happens after T+2 days. This is when you’ll be able to withdraw.

  58. Arpan Mitra says:

    Hi Zerodha Team,

    I had placed withdrawal request on 23/08/2018 after 8:30 PM. It should get processed in 24/08/2018.
    Still it is shown as pending request. When it will be actioned ?
    ID – IA8744.

  59. H.Vigneshwar says:

    Why is my free-cash not showing up in my withdrawal request screen?

  60. Mouli says:

    Why is my Withdrawable balance is showing negative balance ?

  61. Bittu Davis says:

    HI there,
    I requested for withdrawal on Tuesday morning post 8 am.
    On Wednesday morning I could see that the my balance is updated in the site.
    But when I came to, the Equity balance is as is.
    Checked my bank account, no money is funded back.
    Is there any delay which I should expect?
    Help required.

  62. utpal says:

    I am not able to withdraw money

  63. Shebaaz says:

    Yesterday i raised a request for Fund Withdrawal of the same amount which is available in Funds but it got rejected.

    Please explain why these happen

  64. Vishvesh says:

    Cant we request for withdrawal through UPI?

  65. Yogesh kothari says:

    Hello sir
    I have a saving account but i am not using net banking so can i add or withdraw funds to zerrodha

    • Zerodha Social says:

      Hey Yogesh,

      You can use UPI to add funds or alternatively you can you make an IMPS or NEFT transfer. Our account details are here. Money added through UPI will reflect in your trading account instantly, IMPS takes around 5mins & NEFT takes around 2-5 hours. Not having Net banking will not impact your withdrawals.

  66. Vishal Gosar says:

    I opened newly account, but i didn’t withdrawal my money and also not call to customer every time say me wrong code and password same is correctly. Call me 972742474

  67. Arpan Mitra says:

    If I take delivery of a an equity stock, within how many days do I have to pay the amount to Zerodha ?
    Generally all brokerage firms allow 2 days for the trader to pay the amount after that they charge interest.
    What is the process for Zerodha ?

  68. Ganeshkumar says:

    in my money 14000 but account. withdrawal request is sufficient balance is from message coming from zerodha what can I do my id xl8592

  69. Arpan Mitra says:


    Is there any hidden charges by Zerodha for trading ?
    Is there any minimum margin required to be kept for Equity-Intraday trading?
    I am from Kolkata. So is there any office available at Kolkata ?
    For profits earned during Intraday trading, Can I withdraw the profit funds on the same day ?

  70. Arpan Mitra says:


    I had done registration to open account in Zerodha.
    My aadhar card has no mobile number linked with it. Is it not possible to completion my account registration online ?

  71. Surendrasinh Rathod says:

    Once I sold some stocks then why that amount is not showing me as withdraw balance? As I know it’s taking 2 day time for convert to withdraw balance.After that it will take 1 day time to reach at bank account.So ultimately we have to wait for 3 days for the balance to see in our bank account.You people really don’t think it’s too much time?

  72. Vishal says:

    Hi I want to withdraw my holding amount pls help me out how to withdraw it it’s very urgent for me

  73. Rajashekar says:

    I have not received any notification as such processing of fund withdrawal. Could you please confirm at time we would generally receive the notification.

  74. Pankaj narayan says:

    What is the Minimum amound whihdrawn in serodha for equity ac ?

  75. Rachna Singhal says:


    I requested for a transfer to my HDFC account yesterday. But it has still not reflected, still shows pending.


    withdrawal request for Rs. 5000.0 has been rejected due to insufficient funds.

    • Matti says:

      This is because when you sell shares, the proceeds can only be withdrawn after two working days as shares are settled on a T+2 basis and that’s when the money actually hits your account.

  77. Basavaraj says:

    Why is my withdrawal amount shows only about 18% of total amount I have?

  78. UNAISE T M says:

    Dear Zerodha Team,

    I have sold some of my stocks (Equity) and the fund got credited in Zerodha account. But when I try to withdraw the fund, it’s not shown in “Withdrawable Balance”. I’m facing this issue for 2 days (Except Saturday & Sunday). Please Help… It’s urgent.


    What is the limit of cash withdrawal ? I ordered for a withdrawal but the sms which I got that ” Dear KARTIC …. JANA Your withdrawal request for Rs. …….. has been rejected due to insufficient funds.” What’s the cause?

  80. pramod kumar says:

    my account balance is 11500 and withdrawal balance is 200.then hoe i will withdraw my account balance..plz guide me sir…

  81. Rajendra varma says:

    I am very disappointing with zerodha. I want my money urgently for medical treatment to my father. I sold my shares equal to 27000 nearly on 19 th, 38000 nearly on 20 th, 1,60,000 on 21 st.
    now date 22/06/18 time 11:12 pm.
    27000 showing in withdrawal amount, requested for withdrawal on 21/06/18 evening. waiting for money eagerly, but till now money not transferred. I checked in back office, it shows that the request was cancelled. why?. i can not understand.
    Even after T + 2 day, 38000 rupees not showing in withdrawal amount.
    I want all my money Tuesday morning at least. Can I ? Please help me.

    • Matti says:

      Hey Rajendra, since you sold stocks on 19th, these would be available for withdrawal only after the trade process on 21st (since stock sales are settled T+2). Stocks sold on 22nd, the sale proceeds can only be withdrawn today, since weekends aren’t part of the settlement cycle.

  82. tauseef says:

    not able to withdraw,amount is showing in account balance but not in withdrawable balance. how can i withdraw?

    • Matti says:

      Hey Tauseef, if you’ve sold shares, you’ll have to wait for 2 working days before being able to withdraw the funds as stocks are settled on T+2.

  83. Pradeep says:

    Hi Team,

    i have requested the fund withdrawal on 06th of June, 2018. There’s no reflection of amount in my bank account. Please help.


  84. Satish says:

    If lam placed a withdrawal request on Sunday then when the request is completed monnday morning or evening?

  85. Ramamoorthy says:


    Clarification required on Withdrawal.

    I had transferred 5K from my Bank account to Zerodha in the morning around 10 AM. I see that against the Margin line item in the funds selection.
    However, I didn’t do any trading for the day and when trying to withdraw the funds back to the bank it was not happening, because in ‘Q’ the funds were not reflecting. I have few clarifications regarding this.

    1. Is there a time gap between Kite & Q to withdraw the funds without trading.
    2. Is it that we should trade and realise some profits and only which will be available for Withdrawing?


    • Matti says:

      Hi Ramamoorthy, Q is updated with the latest values at the end of the day, after trade process. You can place a withdrawal request after this.

  86. Dharmeswara babu says:

    My account balance is Rs.200000 but the withdrawal balance is 600. When this account balance will be moved to withdrawal balance. I waited for 2 days.I need money .Urgent.
    How ever in Kite , it is showing free cash only but not able to withdrawal.
    Please look into the matter and resolve

    • Matti says:

      Hey Dharmesh. Proceeds from sale of shares can only be withdrawn after T+2, as this is when even we receive the money. You should be able to withdraw after the trade process today.

  87. Krish says:

    What does negative withdrawable balance mean in Q? Can you explain with an example?

  88. Jeevanandam says:

    The amount updated in my account balance is not updated in withdrawal balance.i am unable to withdraw my free cash to my bank account.pls help

    • Matti says:

      I believe this is the proceed of stocks you sold? This is credited to us only on T+2, after which it becomes withdrawable.

  89. Maulik says:

    Sir my account balance is 6800rs. But it is not withdrawal balance. And i can not withdraw this balance from 1 week. So plz help me for withdraw this balance..

    • Matti says:

      You’ve sold shares on the 25th and received credit. This can be withdrawn only on T+2. That is after the trade process tonight.

  90. aaditya says:


    Why It takes 2-3 days of time when we withdraw an amount from Zerodha, As I know its immediate to add funds to Zerodha Account and will be ready to purchase instantly as we add.
    The transaction should be faster from both ways. This is really disgusting to wait for 2-3 days when we are already using lots of faster ways of transferring money from one account to other say UPI.


    • Matti says:

      Hey Aditya, withdrawals are still processed once at the end of the day after trade process, and with a good reason. Only once the trade process is done can we ascertain how much clear balance is available in the account to process a payout. While instant payouts are possible, if you take a trade during the day, this situation gets tricky. We are working on addressing this concern and will figure out a way to make this happen soon.

  91. Prabu Elumalai says:

    What is the difference between account balance and withdrawal balance. Can I withdraw only the amount that it shows in withdrawal balance ?

  92. Prince Abhisehk says:

    I open Zerodha Trading and Demat account on 8 may 2018 today 19 may 2018 still i didn’t get my client id or password many times i compliant about that but sales manager as well as call centre said that sir u will get tommorrow. even i submitted my all documents.

  93. Prakhar says:

    If I trade intraday future or option can i withdraw my profit plus margin on same day.
    Also in case of derivatives expiry day when will I be able to withdraw my margins blocked for that trade for nrml position.

  94. Pradeep says:

    Hi, I need immediate money for some urgency it’s available for withdraw immediately in my equity trading account.

  95. chetan says:

    I have recently withdraw 100 Rs to check the process of withdrawal but Rs 22 has been deducted from my zerodha account. Rs 100 Credited into my HDFC bank but where does Rs 22.00 goes? Can someone tell me where it goes?

    • Matti says:

      You’d have made 2 transfers into the Zerodha account using the payment gateway. These transfers are charged Rs. 10.62 per transfer. The withdrawal is free.

  96. Siabar Sharan Srivastava says:

    Hi, I made a withdrawal request on 2/5/2018 for Rs. 7000/- . My Equity fund closing balance is Rs. 13317/- I got a SMS in the morning today on 3/5/2018 that the same request has been rejected due to insufficient balance. I want to know:-
    1. Is Rs. 13317/- is insufficient balance of fund for the withdrawal of Rs. 7000/-
    2. The amount of withdrawal request has been debited from my balance and the withdrawal balance is showing Rs. 6317/-
    3. If Rs. 6317/- is the balance then rs. 7000/- has been debited from my closing balance of Rs.13317/- for what reason? because the same has been rejected as per the sms.
    please explain and process this withdrawal request urgently.

  97. Mahesh says:

    How much time it take to convert account balance to withdrawble balance? I want to withdraw my account balance from in equity row of funds withdraw page.

  98. hanish says:

    Withdrawal Request pending- ZJ6377 [Ticket #20180430214569]- Zerodha Helpdesk

    I have made request to withdraw and after full day of communication the answer, I have got is .. cancel the previous withdrawal request and make a new one. Felt like you guys are buying time and tomorrow is off and then 2nd and 4th are bank holidays. Kind of 8 days gone. Please can someone look into this.


  99. Kirankumar says:

    Hi Sir,

    Are there any charges levied if the amount in the Trading Amount is transferred to our Bank account.
    Please let us know what are the different ways to transfer this amount into our Bank Account, where there are no Withdrawal Charges.

    Thanks in advance, for your reply.


  100. Sanjay says:

    i made request regarding withdrawal yesterday at 2:00 pm but somehow not processed

  101. yashwant says:

    My account balance is 47k and withdrawal bal amount is 2k i sold most of the stocks on 17th April ,when can i withdraw full 47k ? what is regular cycles for withdrawal if i sell stocks and want to withdraw ?

    • Matti says:

      When you sell stocks, you can only withdraw the proceeds of the sale on T+2, so for sales on 17th, you should be able to withdraw today.

  102. Nathan says:

    My Equity account balance is 12k, I am trying to withdraw this amount , but withdraw not yet processed, since it is not showing in my withdraw balance, showing only in Account balance? its been two days now, and it was in the same state, balance not moved from account balance to withdraw balance?


  103. Manoj Gaonkar says:


    What happens if we place a withdraw request and the money is there in margin used?

    I had placed a withdraw request yesterday and the request was processed, Can you tell me what is happening?

  104. Rathna Suresh says:

    Would like to know if there is a an option to see the all the previous payouts done.
    I couldn’t find it.


  105. rajpal singh says:

    Can i withdrawal all my money from my account

  106. manish kumar says:

    Sir my Funds balance as on date
    # Segment Date Account balance Withdrawable Balance Request withdrawal
    1 Equity 10-04-2018 ₹5,088.08 ₹76.05 4000

    Withdrawal request placed successfully

    I want to withdraw some of amount but could not place it what is the reason and its remaidal measure.
    Hope u r solve my problem otherwise guidelines given to me to solve this issue from myself


  107. Abhishek M says:

    I added funds to my NEW account on saturday ,when i check for withdrawal i dont see any amount .
    kite and q but are displaying funds as zero

    • Matti says:

      Funds that you add are available in our bank account only on the next working day. That is when you can withdraw.

  108. Ravindra says:


    I sold my equity shares on 3rd April 2018. I can see the available balance in my trading account. But when I try to withdraw the funds it shows 0 (Zero) in withdrawable balance field. When it will be available and can withdraw my funds?

  109. Siriac M Mathew says:

    I tried to withdraw some funds. The place where to enter the withdraw amount (request withdraw) is not enabled. Why it is not enabled…?

    Thanks & regards


  110. Nanjundaswamy says:

    Sir yesterday i mean 28/3/2018 transfered the amount of 26000 but 29/3/2018 balace showing is 18500 after 1500 loss.
    How it happen sir

  111. mohdsafdar ali says:

    thank you

  112. mohdsafdar ali says:

    hello i am withdrawal on third friday that means 23 march… money is deducted from equity cash but not transfer to my bank account why can you plz tell me

    • Matti says:

      The withdrawals will have been processed on our end, but since banks are closed, should be credited on your account by Monday.

  113. Amit says:

    Hi. I have just deposited 13K in Zerodha account. Used approx 6100 to buy shares and have balance of 6800 approx. When I am trying to withdraw this amount on withdrawal page, my account balance shows as zero. Why so?

    • Matti says:

      Hey Amit, the backoffice is updated only at the end of the day. It’s not a live platform. place withdrawal requests post the trade process in the evening.

  114. Samruddhi says:

    Hi team Zerodha,
    i wanted to withdraw funds, as i am experimenting with this platform, but its showing account balance as 0.0 eventhough i have a minimal amount (1.1) that shows in my ‘equity margin available” box.
    Is there any minimum amount to withdraw, or is there a time period before which i cant withdraw?

    • Matti says:

      Hey Samruddhi. The backoffice is only updated at the end of the day, not realtime. As such, you’ll see the withdrawable amount only after the trade process for the day (post 7.30 PM).

  115. rajesh nandanwar says:

    YesterdaY I DEPOSited 500 rs on my account DR6138… It is showing in night but now it is showing only my previous money…and 500 is not added in this…what shoul i do..where should i do contact ?? Plz reply thank u sir

  116. Rajasekar says:

    I would like to cancel my withdraw amount.

  117. Arjun says:

    Trade process is still underway with 15min left for the window to close. Does this make any sense ?

    • Matti says:

      With the introduction of the cross currency derivatives that trade till 7:30 PM, the trade process is delayed now Arjun.

  118. Anand says:


    I put a withdrawal request today 1st of March 2018 before 4 PM and I’m still seeing it in pending requests. Now tomorrow being a holiday (2nd March) for Holi, when will you process out the fund and when will I receive it in my account?

  119. Superman says:

    Its 8:15 ,, still getting ““Trade process is underway,”

    Please dont say its expiry day ! that means we can never withdraw on Expiry days ?? Trade process if it takes more time can run after withdraw process ??

    • Matti says:

      Unfortunately, it’s not possible to process withdrawals before trade process as the day’s trades have to be taken into account.

  120. Arun says:


    I am having account with Zerodha and my ID is SA0173.

    I gave a withdrawal request of 1000 some days back but I didn’t get the money still. Where can I track how much i have deposited to zerodha and the amount i have withdrawn so far.

    Arun Kumar

    • Matti says:

      Hey Arun, you can check the ledger on Q. As for the withdrawal request not being processed, can you please write to support[at] Will have someone check this out.

  121. Ravi says:

    I am trying to withdraw funds. But the text box where I enter the amount to withdraw is invisible.
    Can you please help me?

    • Matti says:

      Hey Ravi, this happens if you’re trying while the trade process is running at the end of the day. Should be fixed by now.

  122. Ravindra Shetty says:

    I placed withdrawal request before 7pm on 3rd Friday, 16th Feb 2018 for Rs 5000. Usually by 9 pm I receive text SMS stating, request processed. It’s now Saturday 12.35 am and I have not received text SMS yet. Q shows Request pending. I doubt if I receive the funds on Saturday morning.

  123. sharath says:


    I don’t have the Request Withdraw section Editable, hence I am not able to withdraw the fund. Please suggest

  124. Jaydip Patel says:

    If I put request for withdraw 10000 from my equity segment on Friday before 7 PM, and the next day is second Saturday, When will my Bank Account credit?

  125. Shruti JAin says:

    I had a balance of Rs 61,330 in my zerodha trading account. I tried to withdraw 60,000 to my bank from my trading account. I got an SMS after 24 hrs, that my request has been rejected due to lack of funds. I don’t understand this.
    Kindly explain.


  126. Sagar Shelar says:

    I am new to to Zerodha. I have added some amount for trading but my placed order was not executed today so i cancelled that order. Now when m trying to withdraw that amount at is showing Zero in Total value and my amount is present in FREE CASH and PAYIN. Let me know the reason why i am not able to withdraw?

  127. ruchin dubey says:

    My NRE account (in standard chartered bank) is linked with ZERODHA for fund transfers, now i want to withdraw my funds from ZERODHA to my bank account, but this being a NRE account so only foreign currency can be remitted in the account.
    How can i transfer funds from ZERODHA to my bank account..?

  128. Rishabh Jain says:

    The money which we transferred for Margin in Fund from our bank. Can we request withdraw for the Same ?

  129. Mathan says:

    I requested withdrawal on 19th Jan, till now it is in pending status

  130. Sangam Singh Yadav says:

    I had put a request for fund withdrawal today morning 7AM but till now amount is not credited in my bank account

    • Matti says:

      The withdrawal request is processed around 7.30 in the evening and the funds are credited to your bank account by the next day.

  131. DEVANAND says:

    I placed fund withdrawal request on 13.01.2018 Saturday, but it would have been processed on Monday. I waited till morning of 17.01.2018 thinking that it will be processed. But then I cancelled that request, and instantly put new request at 10.00 am as it will be processed same day. Till writing this at 11.23 pm it is showing as Pending Request. How long does it take for requests to be processed? They say equity fund withdrawal is processed the same day, how so?

  132. ANKUR GARG says:

    I am trying to withdraw funds but I keep on seeing

    Trade process is underway, please place requests later

    I tried at 7PM,8PM and now at the time of writing this its 10:30 PM. How much time zerodha takes to process trade?

  133. sagar says:

    not showing any text field to enter amount and also not showing submit button, tried in chrome and mozilla as well.

  134. GAURAV SHARMA says:

    what is the minimum amount we can withdraw from trading account?

  135. Jalindar Shendge says:

    Hello sir, I have put fund withdrawal request. I was using ICICI Bank account earlier, that i have closed few months ago and request for change in bank account has been sent along with documents (i.e. cancelled cheque of new bank account) and all. I have given new bank details ( of Axis Bank) through which i added some funds. At the time of adding the funds kite was also showing me old bank details which i have requested to change. I am not sure about whether old bank details has been deleted or not. So i request fund withdrawal in ” New Bank Account i.e. Axis Bank ” only. Did not find any contact details regarding this hence posting here. Pls do the needful.

  136. KD says:

    i tried to withdraw funds yesterday. the amount was exactly what i had as free cash still i got a message from zerodha stating insufficient fund balance. what is the reason.

  137. Altaf says:

    hello Sir
    i made requested on friday evening for withdrawal now i can’t see any balance fund in my zerodha account account
    giving error message (Error fetching data. Please retry. )
    can you please help

    • Matti says:

      Hey Altaf, withdrawal requests placed on the second and 4th Friday hit the bank account only on Monday as the banks are closed on these Saturdays. Since we’ll have processed the payout on Friday evening, the funds won’t show up on your Zerodha account.

  138. Radha says:

    I have transferred funds to Zerodha, it is reflecting in payin but, now I am unable to see in the margins and transfer it back to my bank account. How do I transfer my funds back?

  139. Rakshith BS says:

    Hi Team,

    Is there any charges for transferring amount from trading account to bank account.

    Rakshith BS

  140. Sahil Gambhir says:

    Hi Team,

    I exited a stock but when I go to Funds Withdraw I do not see that my balance has increased, instead Margin available has increased on the Dashboard.

    How can i get the money in my bank account by exiting a stock.


    • Matti says:

      You receive cash from stock sales only on T+2 and that’s when you can withdraw it since the actual settlement of delivery sales only happens on T+2.

  141. Vaibhav says:

    kite showing funds but back office not showing any funds any reason sir??

  142. Pradeep Panday says:

    My request for withdraw of money from my trading account is still pending for last three days. Please help.


  143. Pratik Shitole says:

    HI Zerodha,
    Is there minimum withdrawal limit of 100rs or can i withdraw minimum amount of my choice?ex. 1 rs

  144. Guru says:

    Hi Sir,

    I am newly joining to the Zerodha trading family,

    would like to know below information ,
    1) I have opened the trading account yesterday through online by paying Rs 300 and message received is within 24-48 hours your account will be activated. is it takes working days 24- 48 hours or from day account opened ?.
    2) Do I need to courier only the Power of Attorney form after signing ( which has 2 pages ) or do need send the KYC form which i received after e-sign equity (has 16 page). Do i need to pay any additional charges ?
    3) After sending the POA how many days will take to activate the DEMAT account ? .

    Please advise.

    Thank you,

    • Bhupesh says:

      Just send POA , KYC once done online not required to be send . After POA it takes 7-10 days for account activation

  145. naveen says:

    i have requested for withdrawal of 5060rs a week back ….till now i didn’t receive the money…

  146. Navas says:

    I can see the time limit for withdrawal is 8.30 pm. But when I tried between 8 pm and 8.30 pm, it kept on saying “Trade process is underway, please place requests later” and didn’t allow me even though I was trying before your cut off time. What kind of a logic is that?

  147. Jay says:

    Hi Zerodha Team, If I sell a stock on Wednesday can I place witdrawal request on Friday evening before 7:30 ? Will it be processed on Saturday as NEFT works on Saturday?

  148. Radhi says:

    Hello, what is the process to change the bank account for withdraw request? Thanks

    • Radhi says:

      Just to add this, i am currently out of country. Can i send a request through an email with the required documents in soft copy? Appreciate your quick response.

      • Matti says:

        You’ll have to change the primary account linked to your trading account to change the account where withdrawals are credits. Courier this form along with a personalised cheque or bank statement for the account you want to be the primary bank account linked.

        Unfortunately, an email wouldn’t suffice. Here’s why.

  149. Anirban Sadhu says:

    What are the charges which will be debited when I transfer Rs.1000 from my equity account to bank account?
    Also, are there are extra charges for selling stocks per scrip id?? (or is it only Rs.20 per day of selling, irrespective of number of stocks)

    • Matti says:

      No charges for withdrawing from your trading account Anirban. As for selling stocks, DP charges of Rs. 13.5 applicable per scrip if you’re selling from your demat holdings. No charges for intraday/F&O trades though.

  150. VIJAY says:

    Hi Nithin,
    I am new to trading, there are many things which are confusing.
    Just wanna know is there any tutorial/sessions organized to understand the basics of trading.

  151. Mayank Nagar says:

    Hi.. I have 2 bank accounts updated in Zerodha profile. When I withdraw funds, which bank would be credited?

  152. JOHN NITIN says:

    Hi, This is Nitin (YH9397) I’ve added 10k on my commodity and 10k in Equity account. but funds are not showing in QZerodha. pls rectify.

  153. AVINASH says:

    In the kite app my fund is around 12k but when I clicked withdrawal option then in the my fund is around 9.5k why it is like that?

    • Matti says:

      If you’ve sold any stock today, you’ll see the funds available for trading on Kite, but in reality, these are settled on T+2 by the exchange and that is when you can withdraw.

  154. Saurabh says:

    What happens when i requested the withdrawal but money has been used for buying share.

  155. Ravi says:

    I have raised a withdraw request on Saturday dated 2nd December 2017 but still it is showing as pending request. and its been told that ”Equity trading account will be credited within 24 hrs”.

  156. suri says:

    today(30th November 2017) i wanted to withdraw some amount , so i logged in 40min before 7:30 pm ,but box in which amount is entered is NOT available. if there any reason like tomorrow settlement holiday?

  157. santosh Kumar upadhyay says:

    I have raised a withdraw request on Friday at around 2 PM dated 24th November 2017 but still it is showing as pending request. Really pathetic services and not delivered as promised that ”Equity trading account will be credited within 24 hrs”.

    • Matti says:

      24th being the 4th Friday, though the request was processed from our end, it takes time for the credit to hit your bank account. I believe you’ve received your funds by now?

  158. Bhavesh says:

    I am not able to request for withdrawals, the following message is show on the funds page

    “Trade process is underway, please place requests later”

    When will the trade process finish, i hope it finish before 7:30 else it seems i can get funds only on Monday 🙁

    • Vishal Telangre says:

      I am not able see an option to request a withdrawal on the funds page on Q.

      I am seeing “Trade process is underway, please place requests later” message.

      What should I do to request a withdrawal?

      • Matti says:

        Hey Vishal, withdrawal requests are blocked when the trade process is happening. Best check after a while. You’ll be able to place a withdrawal request.

        • Sumit says:

          Why is it that the trade process has to underway on a Friday , and during the period which blocks the withdrawal period, I still can’t place a withdrawal request today.

          • Matti says:

            Sumit, trade process has to happen every weekday. We’ve extended the withdrawal window to remain open until 8:30 so you can place requests after the trade process.

            • Karthic says:

              Date is 27th December 2017, Wednesday. Time is 8:15 P.M. now and it shows that the trade process is underway. Is that an error?

              • Kranthi says:

                Team Zerodha,

                Same issue I Am facing. I sold my shares today. But, I am not able to withdraw money.

                Trade process is underway, please place requests later

  159. Abhijeet Deshpande says:

    I have raised withdrawal request after 7:30 pm on Second/ Fourth Thursday for equity. When will my request be processed and NEFT initiated?

  160. Neeraj says:

    Can I know the charges Zerodha take by withdrawing our money?

  161. Shahid UK says:

    My account was open recently. I deposited money into my trading account and successfully completed a few intraday trades. Now I am trying how to withdraw the fund. But after log into my Q Backoffice its showing there is 0 Rs fund available. However in my Kite trading account, its showing 50000+ available. Please ex

    • Matti says:

      If you’ve used these funds for trading on the same day, the settlement is yet to happen. You can withdraw on T+1. Can you check now? You should be able to withdraw.

  162. Mayur says:

    i have deposit 20000/- today morning. in same day I would like to withdrawal the funds for some emergency, unfortunately funds are shows nil in Q. but same amount shows in trading account. how can i get these amount to my bank account. tomorrow will be Saturday. the deposit amount credited in trading account with in 1 minute but not updated in Q takes lot of time.
    Please help.

    • Zerodha Social says:

      Mayur, funds aren’t updated in Q in realtime and are updated on an EOD basis. You can place a withdrawal request tomorrow.

  163. Raj says:


    I’m unable to withdraw my funds even after multiple attempts.

  164. Sahana says:

    Hi Team ,

    Can we cancel the withdrawal request after 7.30 pm ?

  165. pry says:

    hello i am trying to withdraw money from my trading account since a week and i do it on weekday before 7pm , i did it on tuesday at 4 oclock, still i havent got the money in my account, whats the problem?

  166. ajay says:

    i have deposit 5000/- today morning. in same day I would like to withdrawal the funds for some emergency, unfortunately funds are shows nill in Q. but same amount shows in trading account. how can i get these amount to my bank account. tomorrow will be Saturday. the deposit amount credited in trading account with in 10min but not updated in Q takes lot of time.

  167. Rakesh Kumar says:


    I have linked two bank account with zerodha. Now, I want to withdraw some amount. After withdraw in which bank account money will go.

    I want to select bank account also.

    Is it possible to do that ?

    Rakesh Kumar

    • Zerodha Social says:

      The funds will be transferred to the bank account linked to your Zerodha account. No, you cannot choose the bank when placing a withdrawal request.

  168. Kumar says:

    I have added funds to my account in morning and it is reflected in Kite also. Now i thought of withdrawing it. So when checked in Q to withdraw the i am seeing the funds which i added. The Balance is nill.

  169. Shrekanth says:


    How do I check all the transaction details i.e. complete deposit and withdrawal details so far done from my end??

  170. Arihant says:

    I want to change my bank account details.can you please guide how i can do that.

  171. Vamsee says:

    I applied for withdrawal which was available on 19-10-2017 Thursday evening 7 pm, expecting the money in my account the next day, i.e. Friday (banks being working) but not have got it and hence cancelled on Sunday. Any answers?

  172. Shrikantn my account I had r says:

    Hi I had placed a withdrwal request for my client code RS9932 it was an amount of 2764 but I am yet to recieve the credit from your side i had recieved the hdfc payout bank reference number in the morning, but yet to recieve the amount, I am writing this message around 8 in the evening…My bank is yesbank i have contacted my bank three times since morning but they say there is no neft in the pipeline…I can send my account statement screenshot for proof but there has been no credit recieved…I jut dont know where to go and what are my options…

  173. PARTH says:


    • Zerodha Social says:

      The settlement cycle in India is T+2 days. That meaning you can withdraw your sale proceeds after T+2 days.

  174. Koteswara rao says:

    I need to change by Bank account in my profile but i was not able to change it. can anyone please help me how to change the bank account so that I can withdraw my money.
    Thanks in advance.

    • Zerodha Social says:

      To change your primary bank you will have to send us a duly signed account modification form which you can download here along with a personalized cancelled cheque/bank statement.

  175. Inderjeet says:

    I don’t know my demat account no. where can i get it. And how much time does it takes to sync q account. Last night I got my client Id and password, I login in it and tried to add some money into it, but i came to know that my a/c no. is not linked with my demat a/c. I don’t know what to do please help me.

    • Zerodha Social says:

      Inderjeet, you can find your DP ID under the profile section of Q. You account will be linked but may not be supported for instant fund transfers and hence you won’t able to see it when you try to add funds. You can find a list of banks we support here and if your bank is not part of the list, you will have to add fund through NEFT/RTGS or IMPS. You can find the beneficiary details here.

  176. akshay says:

    I want to get back my money 500 rs as for the account opening charged how do i recover it back

  177. Anandaraj R says:

    I transferred 23 k today morning.. and tried to withdraw 5k in evening.. but my account is showing only 660₹ which was there earlier… When will the 23 k be credited??

  178. Digambar says:

    I applied for withdrawal buy i got message “your withdrawn request has been rejected due to insufficient funds “.
    what is minimum withdrawn amount ?

    • Zerodha Social says:

      You could have requested the payout without accounting for the day’s trade along with the charges. You can check your ledger in Q and place a withdrawal now.

  179. Sudarshan Reddy says:

    I applied for withdrawal on Friday morning today sunday still I didn’t get money…… So bad experience in Zerodha

  180. Rahul says:

    I have opened the account recently and facing an issue/concern over kite and Q. In Kite, my account is showing the amount I have transferred from bank however there isn’t anything showing in Q. I raised the request yesterday but no luck yet. Is it sync issue? I am conscious what if I want to without from Q however there its is showing 0 in equity



  181. Neha Ghawalkar says:

    I have TOTAL ACCOUNT VALUE as 23,662 rs. I want to withdraw this amount n transfer it to my bank account. I had placed withdrawal request but it gt failed due to insufficient balance but i have balance. Can you guide me to withdraw this amount to my ban account.

  182. Neeraj Kumar Pal says:

    Hi ,
    I purchased one scrip with CNC on 8th September. It went to holding when i see it today,now nothing is happening in that like scrip is increasing but i can see it is still at same position. and even i can not see the withdrawal for that amount. I am new to Zerodha. Please help me and guide and i tried to call your customer care number that was not working i think.

    Neeraj Pal

  183. Shiva Prasad K says:

    I have initiated the withdraw of funds in the morning at 7 AM. Still its under processing.

  184. Alok Lanka says:


    i sold my holdings and can see that they are sold, but still i cannot see the equity value, hence not able to withdraw the funds.

    Please help

  185. venkatesh says:

    Requested yesterday morning for withdrawl and Got message from your side as “Withdrawl request processed successfully” yesterday night .But still now amount was not in my bank ?

  186. Prasad says:

    My commodity balance is 4989.38. I tried to withdraw. it says insufficient balance. what to do?

  187. abhishek says:

    Sir i had raised a fund withdraw request yesterday in the afternoon. When will the funds be credited to my bank account ?

  188. Mihir says:


    Is it true that we can withdraw only an amount greater than Rs 10,000 in case of equities (Rs. 50,000 in case of commodities) from the trading account? What if I have only Rs 8,000 left and need it all ?

    Forgive me if it has already been asked.

    • No Mihir, no such restrictions. You can withdraw even Rs 1 if it is in your trading account.

      • Harish Gudilu says:

        There has a restriction! I had tried because my fund balance was only ₹ 18.00 and I want to remove it but while withdrawal requesting it shown me Min withdrawal balance is ₹ 100 or more. That is why my transaction got failed at that time. I was unable to withdraw a single rupee from that ₹18.00.
        So sir please don’t say it again.

        • Matti says:

          Hey Harish. Sorry for the confusion. The above answer seems to have been only in context of the example quoted. We do have a restriction on withdrawal of funds wherein only withdrawal requests above Rs. 100 are accepted. Only in cases where the fund withdrawal is unavoidable (at the time of account closure, etc.,) we allow withdrawal of any funds.

  189. Rajesh says:

    I made a profit of 75 rs on 14th aug…..after brokerage and taxes it becomes 53…but now my free cash and total value showing less than principle amount….plzzz help sir

    • Venu says:

      Have you accounted for call and trade charges of Rs.47 and payment gateway charges of Rs.10.62? You can check your ledger on Q to verify these entries.

  190. kaushal says:

    Hi Nithin,
    I requested a withdrawl amount yesterday(14th August) before 7 PM .when can i expect money into my bank account?


  191. Rajesh says:

    What is realized profit and margin used showing me negative……profit is not showing in my total value…what is the concept about it ?????

  192. Abdul Rehman Kalsekar says:

    Hi Team,

    While adding funds bank charges are now applicable, are there charges from bank on withdrawal of funds as well?

  193. Rajesh says:

    not showing my bank account details while adding fund ??? What should be the reason…or saturday Sunday transfer of fund cant be done

  194. Sandeep says:

    I have 34934 in my dmat account
    I placed request today afternoon but my request rejected due to insufficient balance. Why this happed???

  195. ashwini ANANT gharat says:

    sir friday ko withdrawal requst dali to starday ko account amt aa jayegi?

  196. Arun Tiwari says:


    I Recently started transaction on your coin platform after hearing lots off positive news, However I am really surprised to see all seems to be market gimmicks,

    I put order for redemption for Debt fund on monday, It was showing T+1 as settlement and showing in my account on tuesday. However when I was using withdraw option the fund was not available for withdrawal. I talked to client support and they told me it will happen by 6:30 and then you can initiate the withdrawal which will be credited to your account by wednesday as I am holding an HDFC A/c . However fund was not settled till 9 Pm and was only reflected in today morning, Now when I put a request for withdrawal , It was told to me by support that it will happen by tomorrow. The interesting part is client support, I was trying to connect from 10 AM however no one was picking it after ringing for 5 minute one lady picked up the phone , When I explained the issue she told me that she will transfer the call to Funds department instead she disconnected the phone. Again after ringing the call and listening to noisy music for 5 minutes, One gentle men picked up and told be It won’t be possible to add funds till evening.

    Now its really a big hurdle to use your services
    1) Customer Support is really not good
    2) Fund Withdrawal is really pathetic ,

    I am CA and owner of a start up hence, It is really a feed back to improve upon these else these fake gimmick will not work in long term.

    CA Arun Tiwari

  197. Asad Ali says:

    Dear Nithin,
    Am interested in opening an account with your organisation , is there any branch / office in Kolkata.
    Awaiting your reply.
    Goodnight Asad

  198. Ankur Dholakiya says:

    *Is there any charges applicable for Fund Withdrawal ? If yes, how much ?

  199. Ankur Dholakiya says:

    Is there any charges application for Fund Withdrawal ? If yes, how much ?

  200. vivek thakur says:

    can I withdraw money through imps .? if yes then how much time it take .?

  201. Manu says:

    Please provide sms updates for fund once withdrawal is proceed from your side…

  202. SeileshKumaar says:

    When my “Margin Available” will be available for Withdrawal?.

  203. Gautam says:

    I deposited funds from my other bank account via IMPS not knowing that such a transaction is not valid. By when will my money be refunded?

  204. Rushi says:

    Hi Team,
    How can i find the historical funds addition and withdraws in Kite or Q-Back office.
    Please tell me the way to find this.

  205. Srinivasaprasad says:

    How to withdraw money from my zerodha account using your Android app kite

    • Akshay.A says:

      Srinivasprasad, There isn’t a withdrawal from the Kite app. You’ll have to place a withdrawal request from Q – back office

  206. AMIT GHARA says:

    Can I use union bank account for transfer money to my zerodha account.

    Pls feed back me through mail.

  207. Zhovin says:

    How much time does it take for the funds to update on q, so that I can withdraw?

    There seems to be a disconnect. My app shows more free cash.

    For ex: my kite app shows free cash and total value as x.

    But when I try to withdraw it’s showing ( x-last days profit ).

  208. chandan says:

    my id is rc1646 why my withdrawal request not getting processed my trading/backoffice account got sufficient balance i call to zerodha no but no result its bad

    • If you have profits from yesterday, or if you have sold scrips/F&O positions they get settled only in 2 days and 1 day respectively by the exchange. You can trade more with it, but you can withdraw only after this time.

  209. Srinivas says:


    I have 51k in my margin but my withdrawal of funds shows only Rs.500, why is it ?

  210. Shrikant says:

    how to link multiple bank account for fund transfer?

  211. m.veerasamy says:

    i put fund in my zerodha dement account and i not trade still now , now i wnat to withdraw fund from zerodha dement ac to my bank account. what procedure / explain sequence of steps.

  212. Akshay Kulthe says:


    I have not got funds credited to my bank account today. As my withdrawal request was processed yesterday itself please check.

    Dear AKSHAY VENUNATH KULTHE Your withdrawal request for Rs. 50000.000 has been processed.


  213. Jay says:

    I love Zerodha and I am new customer – but I think Zerodha is misleading the customer base somewhat with the information.

    I just started using coin and invested more than 25,000 and I see 57.60 already debited. But your Coin Website is giving mislead information that 50 Flat fee per month. Can you clarify and update your Coin website footer and the charges page ( to reflect the true cost (including service charges)?

    It looks like your tacking a 15% service for the Coin Subscription – Is this true?
    If yes, Total cost per year Just for Coin is not 600 but 690 – 50×12 Months x 15% = 690 Per Year

    If demat also adds a service charge – Total cost will be 1035 per year just for Zerodha Platform. That looks a little steep, but I understand your a for profit business and I am ok.

    But please update your website and footers and at least put a * saying 50/month + service charges.

  214. mirza says:

    sir i have added 3400 To my trading account through kite…but my back office shows nothing for last 4 days… I m humiliated with zerodha…

  215. RUPAK KUMAR says:

    Hi. i have opened Zerodha account in January 2017 and i was happy with the service and brokerage plans provided by it but i have noticed one grave error on your side that i had around 30 k in my account in fund value section after market hours on 12 April 2017 but it was showing as Rs 700 since yesterday without any trade.How can it be possible? Where my 30 k has gone? When i checked Ledger statement it is also not showing 30k transferred from my HDFC bank account to Zerodha on 1st April 2017.Bizarre.I have never faced this type of issue till now.It is quite a serious issue and i really lost my faith in Zerodha . i hope that this issue would be solved ASAP with a valid explanation.I already sent a mail regarding this but i dint get any reply till now.

  216. Sunil vishvakarma says:

    Dear zerodha, I was put withdrawal request of ₹20000 before 7:30 pm tomorrow 13-04-2017, balance was deducted from my zerodha account but balance is not receive in my bank account yet.
    Kindly highlight and solve my issue plz.

    • Venu says:

      There is no issue; your payout has been processed from our end. You should receive the funds tomorrow since today is a NEFT holiday on account of Ambedkar Jayanti/Good Friday.

  217. Suraj Kar says:

    Hi I am using my client ID and trading password to login to Zerodha q, but it is showing wrong ID/password. However I am using the same to login and trade at Zerodha kite. I don’t understand why isn’t it working at Zerodha q. Please help.

    • Venu says:

      When you login to Kite, you’ll find your client Id on the top hand right corner. When you click there, you’ll find an option called Q -Backoffice. Click that to login to Q without being asked for any user name or password.

  218. Chetan says:

    I have invested in some share and took the profit out of it ( Sold shares ). Now I still didn’t withdraw profit/money from zerodha to my back account.
    How can I calculate TAX on this ( 15 % for short term) as amount is not yet transferred in my bank account?

    Also I am facing lots of problem in backoffice while exporting transactions/ profit/holding reports. Its so slow.

    • Chetan, we have just replaced a big piece of code on backoffice. It should start working correctly. Can you check out the tax P&L on Q. Tax has to be paid only end of the year while filing your income tax returns, not on every trade.


    Hiii Sir,
    I am very much pleased by the service which is provided by you all inspite of such a low brokerage.
    But if possible Please include a Mandate option in which funds could be transfered into zerodha account much easier and with no transaction failure.
    All the best!!

  220. Ajaya Biswal says:

    I have sufficient cash and request withdrawal around 11am on Thursday(30-03-17) and received SMS at 1:58am(31-03-17) that your withdrawal request for Rs.50000.000 has been processed but till 8:06 pm has not received.

    1.Have discussed with Customer care at 9:40 AM (31-03-17) and get update it will be credited to bank account before afternoon.

    2.Again follow up around 2:30pm and get update withdrawal amount will be credited around 7:30pm but till now I m in Que.Waiting for next day

    Just ask one query if will do intraday and apply withdrawal before 7:30pm is it possible withdrawal can proceed. But received replay “No” .So then have to understand not do trade when withdrawal money.Have some confuse and waiting for replay.

    • Venu says:

      The payouts have been processed from our end. The delay could be because of the increased transactions on 31st March, people trying to pay taxes, companies processing salaries etc. You can withdraw funds from your trading account as long as they are free funds.

  221. Amit Kumar Mishra says:

    Hi Sir,

    What if I want to invest for longer term and stay invested for 25 or 30 years when I will sell all my shares. What if Zerodha closes its firm before that duration supposedly any worst case? Hope my spendings will remain intact and in safe hands. Please reply I am new to trading.

    Amit Mishra

  222. Sam says:

    Hi, I am overall happy with zerodha, I just want to know do we have any option to check my day to day to profits and loss history. I tried checkeing but it is not showing day wise.


  223. Debabrata G says:

    Is it true that if my trading a/c balance is less than 10k then I can’t transfer that money to my bank a/c?

  224. Sushil N says:

    Hi, I added some funds to my zerodha account via Kite transfer. I got the amount and could see it in Margin Available. But the amount has reduced now. I wanted to know why the amount has been deducted from my account. Also, the withdraw link is broken, I always get a message 502 payment getaway error.

  225. Rakesh R says:


    How much is the withdrawal charges, if any? per withdrawal or per 1000?

  226. Parameswaran says:

    I have added a secondary bank account successfully and started transferring funds from it to trading account… I would like to withdraw the funds from my trading account to my secondary bank account….. Why withdrawal not allowed to secondary bank account

    • Venu says:

      Primary account is the account to which we process all payouts. It’s for this reason that we always insist on collecting an original proof of the account (check copy) to map it as a primary account. Secondary account can be mapped by providing a scanned copy of the bank proof. Since there are additional measures to verify the primary account, as a policy we process it only to primary account.

  227. Ankit says:

    I placed a withdrawal request.
    Now, want to cancel it and change the amount, but it is not showing in the pending requests. And when I try with another amount for withdrawal its showing previous request pending can’t process new request. Please suggest how to cancel that previous request

  228. Bishal says:

    Hi. I have upload all necessary documents required. But still I should courier ,Copy of PAN, address proofs (preferably original or notarized)
    Income proof for trading F&O
    Cancelled cheque for my registered bank account?

  229. U J PRAMOD says:

    Sir facing lot of problems with back office,not updating funds,not able to place withdrawals,open positions not showing.Nobody to rectify,have called customer care so many times and complained but of no use.

  230. anil says:

    my name is anil .i have newly registered in per requirements i have sent 5000 rs through neft and uploaded the pictures in q today morning . i dont see any confirmation that funds have been put in my account.please see that funds are put in the account thank you

  231. Ajay says:

    My equity and commodity account balance shows N/A because i am new user and havn’t traded yet but transferred money from my citi bank to zerodha, if i want to withdraw that fund what is the procedure?

  232. mitesh says:

    how to
    # Segment Date Account balance Withdrawal balance Request withdrawal
    1 Equity 18/02/2017 2521.17 3.53 0.00

    why the withdrawal balance is 3.53 inr.
    i want to withdraw my account balance to my bank account but withdrawal balance not display properly???

  233. ANIRUDDHA says:

    why is it showing bad gateway 502 error!

  234. Adityo says:

    Hello Sir,
    I am a new zerodha user, I tried logging in to, most of the time since yesterday it showed ‘502 Bad Gateway’, and sometimes when it did open my password is always showing incorrect, but I am using the same password to login kite.

  235. S. Colaco says:

    I have two bank accounts registered with my trading account. During withdrawal of fund is there any way i can select which bank account i would prefer the funds to be transfered into.

    • Withdrawal is always to the primary account.

      • S Colaco says:

        Is there anyway I can change my secondary account to primary account.

        • Venu says:

          Primary account is the account to which we process all payouts. It’s for this reason that we always insist on collecting an original proof of the account (check copy) to map it as a primary account. Secondary account can be mapped by providing a scanned copy of the bank proof. We’ll need an original cancelled check leaf to map an account as primary, unless that has been provided, secondary can’t be changed to primary.

  236. anand says:

    my account balance shows 10325.56 and withdrawal balance shows 9713.45..????
    whats the difference and which amount can i transfer ????

    • Withdrawal balance is what you can take out. The remaining would be most likely either todays profit (settlement from exchange happens on T+1) or proceeds from stocks that you have sold (T+2). So if you have sold stocks, you can withdraw this money after 2 days.

  237. s mehtaj says:

    can i know the daily limit per day of withdraw amount from equity to my icici a/c

  238. Kalpna says:

    My equity account balance and widrawal balance is not same …….please explain

  239. Vamsi says:

    I got a message from post that my application for account opening received by you today.
    1. when can I expect my account to be activated?
    2. How much further time it takes to open demat account?
    3. Can I trade in equity intraday without demat account?

  240. Vamsi says:

    Suppose i buy 1000 worth of shares in intraday and sold it off for 1050. Can I immediately buy other shares with 1050?(for intraday)

  241. RAHUL says:

    hi, my userid DR2118, just want to know why every time my balance is shown less then actual and every time i have to call and get it corrected and the answer i get that the balance figure was not updated….! whats it means ? every time i have to keep track record of my balance ? and call to correct the same ?

    • Hmm.. all processes are automated and you don’t have to call us for anything. I am guessing you must be checking your balance when our trade process for day is running. I will get someone to check this.

  242. Mike says:

    Hi Can you plz tell me if i can open a demat account offline at any of your branches in delhi.

  243. sant kumar says:

    suppose i had deposited 25000 fr trading nd done trading fr few days nd later i had excuted the order nd didnt buyied anything from the market so after hw many days i can withdraw the same fund.. i had less knowledge on these trades so m asking

  244. Amit sahu says:

    If I will put request to transfer fund from demat to sb account on 1st or 3rd Saturday working days. Is it possible to transfer fund on same day from equity.

  245. ISHAN KUMAR GHOSH says:

    my account balance and withdraw balance are showing different amounts. Why is it so??

    • Venu says:

      Account balance includes such sums of money that aren’t cleared yet. Eg: Proceed from sale of equity shares gets reflected in account balance on T day but shows up under withdrawal balance only on t+2 since equities are settled on t+2.

  246. MONI SHANKAR says:

    1.Sir, is it possible to transfer funds to my linked bank account through kite mobile app..if so how?
    2.As i am a new user and have no relation with commerce background , so want to learn about trading through zerodha mobile app..i am searching youtube,google ,kite user manual if there anything else to learn about it…please suggest…thanks
    Moni shankar das

  247. Daniyal says:

    My q AC is not working I used my kite user name and password although my kite AC is working

  248. Daniyal says:

    My kite AC is working but my q AC is not working I used the same user name and password for q as kite my kite AC is working

  249. Sabarivasan says:

    My account balance is not replicating on withdrawal balance. How many days will it take to replicate??. I buyed some share & selled it. The balance got replicated on account balance but it’s not replicating on withdrawal balance.


  250. Yuvaraj says:

    I transferred funds from my ICICI account to my ZERODHA account at around 9 pm today (9 Dec). The same is yet to show in my commodity section of Margin availability. Whom should I contact ?


  251. Mohan Raj says:

    Is this any way to see withdrawal history?

  252. Rahul singh goud says:

    Nikhil sir I want to know that suppose I will apply for my payout at second Friday of month before 7:30 PM . Then when will be amount transfer to my bank account. Will i get in Saturday?

  253. A C Mishra says:

    Do you have some debt fund where we can park some amount till we need them for right trading opportunity? How to access details of it.

  254. A C Mishra says:

    My wife and myself have separate trading account with zerodha. Can we transfer some funds or shares from one account to other? We can avoid many unnecessary back and forth transactions.

  255. Shashibala Singh says:

    why there is difference between available balance and withdrawal balance? My withdrawal balance is ₹98.96 less than available balance

    • When you sell a stock or make profits intraday, it gets settled by exchange on T+2 day and T+1 day respectively. Until then, you can’t withdraw this money (it is not clear balance), but you can use this to buy more.

      • Shashibala Singh says:

        Thanks for your timely response

        • Shashibala Singh says:

          I have one more query, my traded value for 02-12-2016 was ₹235030 but I received message from NSE saying that my total traded value is ₹470060 (which is double of actual). Later I received mail from NSE and Zerodha confirming that my total traded value was ₹235030 only. Should I need to worry about this. Is there any technical glitch at Zerodha or NSE?

  256. Pratik Jain says:

    I have some amount in “Available Balance”. When it will be converted to “Withdrawal Balance” so that I can withdraw it?

  257. uday says:

    i can’t withdrawal 607.17 balance there i withdraw 600 it say ( Insufficient Equity balance) 1 day over

  258. aparna patil says:

    I did not daily login in smallcase and i saw there is rebalance update. if you start sending msg alert for rebalance update it will help us to take action on time and it can cause loss if delay in action.

  259. Vikas says:

    what is difference b/w account balance and withdraw balance ? I have account balance of 12000 but only 2400 it is showing as withdraw balance ?

  260. siva says:

    OK thanks sir. problem solved.
    now balances are showing correctly. total account value is not zero now.

    where can we find any company information in detail on kite. also please add buy, sell, hold sentiment percentages feature

  261. siva says:

    I say transfer on razorpay means Ac opening fee. it was done only by ATM card method.
    after transfer of funds to equity from SB account it appeared only on available margin, remaining balances zero. now even available margin is zero. yesterday I received message showing funds are available for trading from tomorrow but all balances zero now. you should first say about the distribution of transferred funds in margins, available balance to withdraw etc. all is hidden and you put it in various headings like available margin, equity cash etc as u like.

  262. siva says:

    never believe any business man.
    all broker companies simply say open demat account online 100% but practically it is not so. even if opened some features may be missing. you know after opening. same with Zerodha
    I transferred funds to trading from SB account. among 3 razorpay methods via netbanking method it was not paid. through card method it was paid. again in equity funds transferred amount only is showing only in margin balance. remaining balances are zero. I cannot withdraw money. it is showing equity account value zero. insufficient equity balance. If we transfer huge funds to trading account what will be our position. transfer to trading account is easy, withdrawing is very difficult not like they say. they will put it in margin..etc features. I lost trust in Zerodha.

  263. Chandra says:

    If we put withdrawal on Friday and Monday is a holiday….when would the withdrawal processed?

  264. Chethana says:

    Hi, i have to withdraw my amount from the zerodha account, there is no option such as funds in the webpage. Please help me

  265. Deepu says:

    Is it possible to withdraw complete amount from Commodity account.

  266. sandesh says:

    Dear Nithin,


    I am regular commodity trader of Zerodha, Yesturday i have called up to your customer care, but they can’t give proper answer/solution to my queries.

    My query is.

    When i have to go to your Kite Dashboard at there it is buy window on Zinc Script, there is different option which is MKT/LMT/SL/SL-M.

    My question is When I Want to purchase the Zinc for Rs. 100/- X 10 Qty (MIS) with the Stop loss of 90/- then which option i have to choose. Whether i have to choose the SL & fill Rs. 100/- value in Price Column & Stop loss to be filled of Rs. 90/- in Trigger price column in same window.

    If it is like that means it will work like when the market price of Zinc will come to 100/- system will automatically buy the desired mention quantity & after buying the commodity at 100/- if the market price is goes down to 90/- it will automatically sold that quantity to reduce further loss on commodity.

    If there is nothing like that, kindly guide me with some example, because i have gone though your support centre FAQ section, but it’s not that much clear about the kite software handing.

    Hope you will clear my doubts about SL kite handing.



    • Venu says:

      I suggest you go through the SL blog here: which explains how to place Stop loss orders in detail.

      You can’t choose to place a limit entry order and an automatic SL order upon the execution of the Limit order. The only way for you is to place 2 orders separately:

      1. Place a limit order to buy Zinc at 100 (Assuming the price it’s trading at is higher than 100)
      2. Upon execution of the first buy order, place a SL order where the order type = SL-M, and the trigger price will be 90. The moment the stock hits 90, your sell order will get executed at market price. Please don’t place SL-M orders for illiquid contracts.

  267. Rajesh Daryani says:

    i have recently opened opened trading account with Zerodha, MY HDFC account is linked with Zerodha. i am using Kite app and transferring amount through funds option. I want to know is there any way i can save on transaction charges for money transfer from my bank to Zerodha account.

  268. Vivek says:

    Where can I see the statement of funds added, used etc? Example, I added 25000 then made some purchase via smallcase, then I added another 5000 to purchase some MF. I want to know the detail statement of all credits and debits in my trading account

  269. kumar says:

    please process money withdrawls through UPI , so that clients can get money withdrawls shall collect upi id of each client to enable withdrawl using upi .actully I tried to place money withdrawl request on thursday evening below 7.30pm cut off time, but back office not worked below 7.30pm. so I placed the request after 8pm. My account is with icici money credit will happen only on monday. We are living in DIGITAL ERA,but the required time for withdrawl is four days.If you used upi virtual address it will beinstaneous

    • Venu says:

      We’ll explore that option. Payouts are processed from our end the day it’s placed, provided it’s placed before the cut-off time.

  270. Pai says:

    Dear Zerodha,

    With reference to RBI circular-, where transaction charges are applicable to remitter for NEFT/RTGs how Zerodha waive off charges on withdrawals?

  271. nitin says:

    sir… i placed withdrawal request yesterday ( Friday at 6 pm ) in equity .
    i got the message from zerodha that your withdrawal request has been processed at 8 pm same day.
    but i don’t receive cash in my account ill now.
    today is week off Saturday.
    so is that the reason i dont receive cash or there is no such rule about week off saturday

  272. sheshank says:

    How to change the bank Account ?
    I want to link my Zerodha account with diffferent Bank acccount


  273. santosh says:

    Sir I want to know that is the Back office,is only option to withdraw money? Or u r working to some other option also like,Zerodha mobile app? Bcoz access to IE is sometime not possible and Back office site is not possible with mobile. Pls reply me

  274. Giri says:

    I see two options in zerodha for managing excess funds. 1 – over quarter its not used, it will be back to bank account. 2 – it gets parked in overnight debt fund.

    may i know advantage of parking it in debt fund? will I earn any interest on this?

  275. Monjit Gogoi says:

    I have something to know that when I with row total money then my trading account balance goes -8… Rupees . Now today I left rs 4.81 after trading then I see again account value goes -8.67 or something. Why?

  276. ravi says:

    hello sir, am Ravi how we place a target order in coverorder. is it possible in coverorder or not?

  277. kingshuk says:

    Vry vry vry poor quality service provided to me from zerodha . I am vry much disappointed . They did not help how to sl slm limit order place . Thats why i lost 15000rs. Regretful experince from them specially sales manager who does not willing to teach me how to sell or buy with stop loss. My biggest mistake to open an account in zerodha

  278. Pavan says:

    My account balance shows different money whereas withdrawal money shows less than the account balance and am unable to transfer funds from trading to saving account

    • I am guessing you must have sold some stocks yesterday or booked profits/exited from F&O trades. In such case funds are settled by exchange only on T+2 or T+1 days respectively. You can withdraw only after that.

  279. Puja says:

    I can see that the margin available in my account is 8221 margin used -4675. But whenever I am trying to withdraw fund it is showing that insufficient fund , What can I do ?

  280. Jahir shabeeb says:

    Hello sir, I put a withdrawal request yesterday…’s not credited yet…what’s the time delay

  281. karthik says:

    My equity account balance is 2626. but its showing withdrawal balance as 301. I trade only in options.
    Friday square off does make any difference as such? Kindly assist.

  282. VIJAY says:

    why there is a difference in withdrawal balance and account balance

  283. prashanth says:

    q backoffice is not opening..
    internal server error

  284. kishore kunal singh says:

    My equity balance in 40787 and I want to take out the amount but it is saying that insufficient funds and shows only 2809 as withdrawal balance ..please check and assist

  285. TP says:

    Is fund transfer from Union Bank of India or PNB to Zerodha possible using instant payment gateway?

  286. lalit says:

    sir…do I need to transfer 5000 initially to get my account activated

  287. LALIT says:


  288. Pradatta says:

    “Connection timed out. But you can still place a withdrawal request.” This error on my q funds page. I cant pay out cause in funds section there is both Account balance & Withdrawal balance showing NA from last few days please solve this issue

    Thank you

    • Pradatta, you can place withdrawal request, the funds we are having some issues. You can login to Kite or pi, check your balance and place a withdrawal request on Q until we fix in the next few days.

  289. pintu says:

    i have ubi bank can i connect it to zerodha and can i get the money back via using q? is it possible

  290. shubham sidam says:

    sir my id is ds5011
    m unable to put a withdrawal request as it is showing NA since couple of weeks now pls help me out.

  291. Ameya A Dhavale says:

    My zerodha account was activated on 19th July. I had transfered just 5k initially. After trading for couple of days the account balance is now increased. But in withdrawal menu I am not able to see any withdrawable balance. Not even initial 5k which I transffered!
    Please suggest
    Thank you,

  292. Anjali says:

    In kite there is no option for fund withdraw

  293. Harish says:

    i m not able to cancle withdraw request.what to do?

  294. raju says:

    Sir I have trading account with religare securities and 300 shares of Infosys. How can I Transfer all my shares to Zerodha Account?

  295. Amit says:

    What is “Being Payment Gateway Charges Debited” in ledger and how its calculate?

  296. Sameer Anand says:

    Hey, the fund tab shows a different amount in account balance and withdrawal balance, Why so?

  297. Vikram says:

    I have linked two accounts, if I choose fund withdrawal option, to which account fund will be credited to. (fyi: I have done pay in using my secondary account)

  298. Abhiroop Gupta says:

    Hi Nithin,

    Firstly, congratulations on the great work done and the work in progress. Have switched to you guys a couple of weeks backs and I am quite happy so far.

    Secondly, coming to my query, I see that there is almost a 1% difference between my account balance and withdrawal balance as visible in Q under the funds tab. I have no open positions right now. Why is this so ? I think I read that it takes Rs 9 to transfer from HDFC account to my trading account. Why is there this additional difference ?


    • Abhiroop, if you have sold shares or any profits from intraday trades, they get settled by exchange on T+2 and T+1 days respectively. That is when this difference can show up.

  299. mukesh says:

    sir i want to open a demat account in zerodha how can i transfer fund from my sbi account to demat account



    i m a new user
    i logged into q, back office for first time

    when i see cash withdrawl it mentions “NA” & for acc bal also “NA”

    i have transferred 50k using payment gateway tell me how to get it back to my bank account

    • Venu says:

      If you’ve transferred funds today, it’ll get updated on Q by EOD. However it’ll be updated on the trading terminal right away.

  301. rahul says:

    IF i request for pay out yesterday at 6 pm in commodity so at what time my amount come in my bank account ,,,plzzz reply ASAP

  302. Yeola Vishalakshi says:

    I have placed a withdrawal yesterday, amount has been deducted from my Zerodha account. Not yet debited to my ICICI account.

  303. Zubair says:


    In the fund withdrawal screen, the account balance shows as 4017 but withdrawal balance shows 3123. Why is this difference?

    • The Rs 700 could be shares you have sold (settlement in India is T+2 for this, so if you sell shares today, you get money from the exchange only day after) or profit you have made from F&O or intraday trading(settlement happens next day or T+1).

  304. Manjunath says:

    Pls answer the below questions.

    1) Is it possible to pay in/pay out in Zerodha mobile app, if yes how to do it.
    I’m unable to see the option.
    2) Zerodha q offers only payout, how to pay in..?
    Why not both options are provided in Q.
    3) I called support, they asked me to download the latest mobile app..
    App is not available in Play store..
    & also App is not downloading in your website (error is displayed).

  305. Suman Dhar says:


    If I have Rs 50000 as my portfolio holding then How much margin can I get for Intraday equity trading?

  306. Venkat says:


    My client id is RV0113,
    I have placed a referral wallet money withdrawal request but it didn’t ask for which bank to transfer but it auto selected my Secondary bank account which currently im not using it, also it is not accepting my cancel request in my back office. Please please help me in cancelling the request, since zerodha representative will not attend call on weekend…

  307. Vinayaka says:

    Is it possible to transfer money from other bank accounts to zerod instead of only from primary bank accounts. If so how ?

  308. amit says:

    Nitin…I have submitted payout request on 12.05.16…but even after passing more than 48 hrs, I haven’t received payout till 14.05.16 (2115 Hrs)

  309. RAVIKIRAN says:

    Hello sir,
    I usually trade in equity on Intraday and BTST basis daily. So daily I do intraday and evening I buy the shares for nextday. I want to withdraw some profits periodically. But everyday the withdrawal balance showing is negative. Do I need to stop trading for 2 days to withdraw money every time?

    • If you buy as BTST and sell the next day, the settlement cycle in India is T+2, so yeah you have to wait for 2 days before you can withdraw these funds. All intraday profits made can be withdrawn next day.

  310. Mohan Rao says:

    Hello sir,

    My trading acc no DM3185. I want to transfer some funds from trading acc to bank acc. I tried to transfer through But fund & home tabs are not being displayed and these two tabs are hidden below blue colour. request you to resolve the issue.

  311. Riddhi says:

    I sold some of my holdings, when can I withdraw the amount?
    Riddhi (PR0974)

  312. Anupama says:

    Hello Sir
    Can I transfer money(pay in) in my trading account through another saving account which is not linked with the trading account?
    If yes then what’s the procedure?

    • Yes you can, but you will have to send us a proof of your secondary bank account for this. You can courier it to our Bangalore address with a request to add a secondary bank account.

  313. payout says:

    gm sir myname is bheemalingam id is RB1722 ple transfer(payout) RS 35000 thousands only thankq

  314. Smital says:


    Currently my account balance is 8000 and withdraw balance is 146.

    i want to withdraw 8000 ,how and when it will come to withdraw balance?

    Smital Kanade

  315. Aditya Shanker says:

    Dear sir,
    my withdrawal balance is showing more than my free cash value its approx 5 times more and around -17000 and my free cash is around only 2000 rs and most important part is I haven’t withdrawal any money since i joined you this is my first time to withdraw money but i can’t due to this problem please help me to understand how come am dealing in negative values without withdrawing any cash.

    • Venu says:

      You’ve sold some shares on 13th April, the settlement of which will happen on Monday. You’ll be able to withdraw these funds on Monday noon.

  316. Prudhvi says:

    Hello Team,

    A/c balance is showing nearly 31k but withdrawal balance only 200rs. When I am submitting a withdrawal of 30k, error popping up saying insufficient balance. Please help me out to withdraw. FYI, I sold stocks yesterday i.e., on 13th April


    • Venu says:

      Shares sold on T day are settled on T+2 and cash can be withdrawn on T+2 only. In your case, you’ve sold shares on 13th, settlement is on 18th (Thu,Fri,Sat & Sunday being holidays). You’ll be able to withdraw the money only on 18th noon.

  317. T S Sreenivasan says:

    When I open the back office the top 3 cms height is covered with a blue strip. I am not able to see the first two tools namely home and funds. why ? i tried both in internet explorer and google chrome.I am not able to withdraw the amount.

    • Venu says:

      Are you doing this on a mobile phone or through a desktop? Would appreciate if you could attach a screenshot after removing all account sensitive information, would help in resolving your concern.

  318. karan jaiswani says:

    on my dashboard, it shows Rs. 4907.75 as commodity cash balance, but when i try to withdraw it (from backoffice) it doesn’t show any balance in commodity account.
    i tried doing this at 12.50 am (00:50), is the issue because of time or is there any other issue, kindly solve at the earliest.

  319. Srinivasan M says:

    Yesterday(31 Mar 2016) I made withdrawal of Rs5603/-. I received sms at 10:11pm and 10:43pm yesterday that my withdrawal is processed. Today(1 Apr 2016 1:13 pm), the amount is not yet credited to my HDFC SB a/c. Iam worried what has happened to the money because it is debited from the ledger yesterday itself So it is not available either in Zerodha a/c or in my Bank a/c ? Today I wanted to place buy order, but don’t have sufficient balance, because the cash is stuck up with Zerodha ?

  320. Amruta Patil says:

    Hi, thanku for the info.. Is there any error in back office as my withdrawal limit is very less compared to free cash available due to which I m unable to withdraw required amount.. Kindly help on this asap

  321. Darsh says:

    I have 3000 in my trading account.. I tried withdrawing 3000 today.. I got a msg now. ” insufficient funds …”

  322. ganesh says:

    I can’t withdraw last 1020 rs form equity acc.
    I am intraday trader and no holdings and never took any share delivery.
    acc balance is 1020 and withdrawal balance is 0. and it is showing the same status from yesterday.

  323. Ajay says:


    What’s the difference between the account balance and withdrawal balance? The difference between the two figures in my account is just shy of a hundred rupees.


    • Venu says:

      Account balance is the funds that’s available in your account and withdrawal is what you can actually withdraw. If you sell shares worth Rs.1,00,000 on T day, your account balance would show 1,00,00 but your withdrawal balance would show 0, since shares sold on T day are settled on T+2 day.

  324. Daniel says:

    Dear Nitin,
    Iam unable to withdraw (payout) from the back office tool.
    It shows withdrawal balance as 38434. I try to withdraw 12000.
    On friday it gave an error saying your withdrawal amount should be less than your clear balance.( No idea why this error if the withdrawal balance shows an amount)
    On monday when i tried, it states that your withdrawal is successful.

    Usually the withdrawal is processed by 9PM and i get a message stating that it is processed and by the next day i get the money in the morning.

    This time, i did not get a message and i fear that it is not processed.So i will not be getting the money tomorrow for sure.( if i try another withdrawal, it states that another pending withdrawal is in progress)
    Of late this back office tool has gone bonkers with lots of errors.
    This is frustrating. Please look into this. Please can you make sure if i can get the money by tomorrow noon.This is urgent and frustrating as technical errors ruins our plan.
    Client ID: RD0389

    Thanks in advance,

  325. Abhinay says:

    Dear Nitin,
    I am new to trading.
    I did something wrong and messed up in a situation.

    Currently my equity balance is 2425.46(same for equity cash balance) as seen in
    Holdings value : 2,273.15 .

    How can I move out from these holdings back to cash balance ?
    I tried below steps
    1)Exit from holdings in CNC (Now the same in seen in positions)
    2)Converted to MIS
    3)EXIT from MIS in positions

    After 3rd step again it is seen in holdings. How do I completely move from holdings.
    Please bear with my questions.

  326. chellavignesh says:

    My backoffice shows that my account balance is rs.1882 but withdrawal balance shows only rs.447.what is the difference between account balance and withdrawal balance.How would i withdraw rs.1882 from my account??

  327. Amitkumar says:

    In my account there is balance of Rs 15,440. Still it is showing no funds the withdraw under request withdrawal option. Kindly clarify this issue. Can it be because I have placed trades during the day time and the brokerage fees and other charges is yet to be deducted or any other reason.

    • All settlements in India if trading F&O happens on T+1 and equity on T+2. So even though the money is available, it may not be clear balance to withdraw. You will have to wait till the settlement happens from the exchange.

  328. paras says:

    I have 506.7 rs. Free cash on my account. But in back office shows zero value. How can I withdraw my amount?

  329. Srinivasan M says:

    Warning this could be long.
    Thanks for your prompt response as always. Today Iam happy, coz I didn’t face any major problem
    while placing withdrawal request(of course minor errors occurred on Funds page load but on
    repeated try page loaded alright). I was actually furious day b4 yesterday(my 1st withdrwal @
    Zerodha) and yesterday(2nd one @ zerodha). Would you believe I tried for 1hour on both these
    days to place withdrawal request. In fact day b4 yesterday I tried at 4 pm for 30 mins after
    market closed. There was problem on funds page load. Then after 2 hours from 7 pm tried and
    tried, some how by fluke my withdrawal went through. Same goes for yesterday also. Today is a
    huge relief for me(I anticipated something worse). I do not ask you for flashy online features
    from Zerodha. But just try to keep the basic things like funds deposit/withdrawal process robust
    everytime. Consistency in these 2 things is utter minimum. I have already written to you about
    fund deposit delays. Now Iam writing to you on withdrawals also. To compare Zerodha with
    sharekhan, those guys charge twice of what you do for delivery trades. But their fund deposit
    and withdrawals were extremely robust. Very rarely I faced problems in fund deposit but
    withdrawals always went through ok. Occasional withdrawal errors occurred only on Saturdays,
    which I feel was kind of deliberate/lazy to go home half day and not allowing withdrawals. Mon-
    Fri withdrawals were 100% successful, no need to make phone calls etc, everything worked online.
    Infact I used only their website not trade tiger, still it was extremely robust. Coming from
    there, I expect some consistency in your fund withdrawal service in future. Also I see ledger
    entries being passed between 5pm and 7pm for trades done on a day, could also hamper page load of ledger and funds page of back office during these times(5to7pm). So if you can announce like all ledger entries for trades done on a day, will be passed before 7 pm, hence clients can freely place withdrawals without any failure after 7 pm, would be very helpful for us. I also have a query here – if I place withdrawal request at 5 pm for Rs 15000(funds screen allowed this amount to be placed) and new ledger entries for trades done on that day are passed at 6:30pm, and now withdrawal amount is reduced to 14500/-, what will happen to the request already placed by me at 5pm(and not corrected before 7:30pm) when it is processed at 7:30pm?

  330. Srinivasan M says:

    Dear Nithin,
    Have raised Ticket #417017 for cash withdrawal. I have been trying to place withdrawal request from 6:45pm onwards today(3 Feb 2015) but everytime funds page in backoffice shows as blank or 500 internal error. So I raised a ticket to treat it as actual withdrawal request. Yesterday also I faced same problem while placing withdrawal request. I don’t know if it is deliberate ploy from Zerodha to discourage clients from placing withdrawals on weekdays or market down days. Please note on time fund transfer/withdrawal are very important to boost the confidence of investors with Zerodha. This is very annoying problem which repeats exactly when time approaching for placing withdrawal. This is second day Iam facing same problem for continuous 30 to 45 mins. What is this service ?

  331. Srinivasan M says:

    Thanks for the prompt response. So you are also saying the same thing but 234.01 is given after 3pm on T+2 day which I thought would happen in the morning itself. I raised query early morning on T+2 day, but credit of fund happens only afternoon on T+2 day seems to be the main point. Otherwise both our calculations were matching. Any ways I did not track it yesterday after 3 pm, whether funds(234) were freed or not. Today I will do it and raise ticket if I need further clarifications on withdrawal process. Thanks for prompt response. Looks like I was exactly half a day too early for the query. Today I will raise ticket(if needed) only after 4pm.

  332. sumit says:

    Dear Nitin , kindly provide the details about 60 days challenge and also provide the rules .

  333. Naveen Kumar K says:

    kindly provide transfer fund facility between accounts like Zerodha equity account and Zerodha commodity trading account. it would be very helpful to save the time and money.

    • Venu says:

      Both FMC & SEBI do not allow the broker to do internal transfers from Equity segment to Commodities or vice versa even if the trading account is of the same client. If your broker is allowing you to do it, I’d advise to stay away. Recently a broker was fined by SEBI to the tune of 30 lakhs for doing this.

  334. ashok maurya says:

    hii nitin
    when I tried to login on backoffice with my trading id and password for fund withdrawal … its showing wrong id or password. .. how it is possible. ..plz look in this mattrr….my id is RA7440

  335. Shivam says:

    Hey.. Nitin.. I read so much about zerodha on google that how you build zerodha .. Really inspiring story..

    I open equity and commodity account with zerodha 2 weeks ago.. I really enjoying trading with you.. Services are trading account is open in just 2 days.. But if you provide some more services mention below than awesome..

    1. Plz provide cover order on kite or zerodha mobile.. Bcz each time i want to place order.. I have to open my lappy or call zerodha.. ( i am student.. So not possible for me to carry lappy everywhere..)

    2. Provide IMPS service for fund withdrawl.. Charge amount for that. No problem.. But it will definately help someone who is in emergency..
    Like me.. I am a student..i use 90% of my savings in my trading account.. So if any emegency arise i have to wait for 1-2 days..

    3. I start 60 days challenge in my equity and commodity account.. If i want to withdraw money than i have to wait 60 days or i can withdraw money between challenge..

    4. Can you also tell me how to learn technical analysis. Any good website or any institute in Delhi or near about it..

    Thanks.. And again i say really inspiring story..for a small age trader like me..

    • 1. Yep, soon.
      2. On our list to do.
      3. You can withdraw money it won’t affect your profitability.
      4. Have you checked the modules here:

      • Harsha Rao says:

        I would like to emphasize on point (2). Waiting 1-2 days for emergency funds is way too much time.
        If not IMPS, at least there should be a batch job that runs hourly during bank day time and processes NEFT transactions within few hours.

        I placed in a withdrawal request on Friday March 30th at about 4 pm.
        Till yesterday evening, the backoffice website showed this as ‘Pending Request’. However, till now (Tuesday April 3rd) I have not received the amount. Today when I went to the backoffice website, I do not even see the ‘Pending Request’ and no withdrawal has even happened. Hence I have placed the withdrawal request once more today – and opened a ticket to check what happened and why the delay. I needed this amount by yesterday (Monday) and now I am hoping I will at least get it by Wednesday noon.

        • Matti says:

          Hmmm… Yes, this is indeed on our mind as well. We’re trying to figure out a way where we can calculate your available free balance for withdrawal and process batch withdrawals.

  336. sandy says:

    Hello sir,
    Today is my first day in zerodha. Sir my fund is hold in intraday. How can i realease my fund. Actually sir i bought a 8 share from coalindia bt my selling process is not complete.

    • Venu says:

      Once you buy shares, money gets debited from your trading account. If you’ve sold shares, you get a credit which you can withdraw after T+2 day. To withdraw go to the funds section on Q –

  337. Arya says:

    Dear Nitin,

    Kudos to you and team Zerodha for all your hard work and making our trading life easier each coming day with your continuous support and innovations.

    My request is to do something with your fund payout system so that we can transfer money from our trading account to linked bank account instantly by using IMPS service. Please have an option of IMPS payout when we submit payout request using backoffice, so that we can get money in urgent situations. I know that there are charges associated for using IMPS transfer/instant payout (as per bank rules) but it’s ok for you to charge the same who want to transfer the funds immediately. Please do it ASAP. Thanks.

  338. Sandeep Puri says:

    Sir, I made my first withdrawal request on Friday 13th Nov. at 5PM in the evening, but till now I have neither received the funds nor they are available in my zerodha account. Is there any delay? How long I have to wait to get the funds?

  339. Shiv says:

    Whatever options given above those are not applies for new Zerodha trading mobile app. Can you pls suggest how to do withdraw in new Zerodha app.

  340. mujibur rahaman says:

    If i make a profit of Rs 10000 from my account balance 20000 will it be possible for me to requst for a pay out of 25000 on the same day?

  341. Pranay Agrawal says:

    Dear Nitin, while I am very happy with the services provided by Zerodha, one are wherein Zerodha still needs to improve is funds withdrawal.

    I requested some funds withdrawal from my zerodha account yesterday (09/10/15) account id DP1501. While the ammount is processed by your back office I did not get credit in my bank.I also didnot get debit message from zerodha. It seems the amount will be credited to my account in monday full 3 days after my request. In the age of IMPS transfer wherein inter bank tranfer takes place in one second I find this reakky irritating. Quick withdrawl and inter bank credit within minutes is already being done by brokerage houses such as Motilal Oswal. If your bsnk is not ablr to do it pls change them immediately but kindly ensue quick fund withdrawl so that ee could trade like its 2020 ( to use use your promo line)

  342. Permendra Kumar says:


    This is my new Account with Zerodha. Please let me know if any eligibility exist for funds withdrawal. I just created ticket with support.

    Note: PI Systems shows the cash balance.

    Permendra Kumar

  343. Vidit Kothari says:

    Thanks @VenuMadhav for answering. I’m satisfied by the answer, its completely logical

  344. Vidit Kothari says:

    Why can I just withdraw a fraction (~0.6%) of account balance?
    My “Account Balance” & “Withdrawal Balance” has so much difference, why?

    • Venu Madhav says:

      Account balance is the sum of funds available for trading
      Withdrawal balance is what you can withdraw
      Account balance includes sum of funds which aren’t clear yet. Eg: If you sell shares worth 1 lac on Monday, your account balance would be 1lac but withdrawal balance 0 cos settlement of shares happens on T+2. 1 lac gets realized from Exchange on T+2 day.

  345. Shyam says:

    If I transferred my HDFC account from one branch to Another with same account no I have to submit any document for fund withdrawal or payment

  346. DS5220 says:


    I had placed request to withdraw funds on Saturday and when I checked it today on Monday I could not see any status update in Q and the fund was still available, so I had to place a transfer request again today around 8:30PM. Would like to know why the fund transfer was not Authorized. This is the first time I am trying to transfer the funds and hope I have done it the right way.



  347. Debdeep says:

    Hello Nithin,

    I have recently opened an account with Zerodha, and I applied for an equity fund withdrawal yesterday before 7:30pm, however, right now its 12:26AM in the midnight and when I log into backoffice, its showing my account to be NIL(the withdrawal request seem to have processed), but the money haven’t reached my bank account yet. And there is neither any status for “successful withdrawal request processing” nor any NEFT/RTGS details uploaded from zerodha’s side.
    Would you please explain what’s really going on ?


  348. Hassan says:

    My brother send me a neft on saturday at 8:40 PM (IST) When it will come at my account.

  349. vamsi says:

    hii ,when i am trying to login to Backoffice with my client id which i use it for trading . it is always saying invalid clientid/password.
    but with the same password iam able to login in
    can u help me out….

  350. Mahesh says:

    I have an account with zerodha and demat at IL&FS. I transfer funds from my registered ICICI bank. My doubt is I have traded and sold the shares now will I receive fund to my ICICI bank directly or the funds shall come to backoffice and held until I withdraw from it.


  351. RANJAY says:

    I Aam new to zerodha.started trading last week . last week my first online payin to my equity account took 2 hours…Today at 7:30 pm i transferred cash to my commodity account but till now(11:30) pm not recieved any balance in my commodity account. eventualy missed a trading oppurtunity today. Moreover it is contrary to the claim on fund transfer page of that online payin is instant. mailed to support@zerodha also. pls tell me is there any reason or there is always a minimum delay for payin. my client id RR3905.

    • Ranjay, it should be instant unless something went wrong while u were transferring (if your internet dropped in between or similar). Will get someone to check this out.

  352. venkat4zc says:

    Could you please help me to solve this issue?
    I tried to withdraw 25000 but I can’t able to place withdrawal request , it says ” Request Amount cannot be exceeded the clear balance” but in my clear balance is 1,37,530.

    Thanks in advance.

    Thanks & Regards,
    ​Shanmuga Priya ​

  353. Vishalakshi Y says:

    I have requested a withdrawal now(17:50 1704-2015), would it be processed by tomorrow 11 AM?

  354. Harsha says:

    Can one place a funds withdrawals through the mobile app of Android 5? Is it through Holdings?

  355. ravi says:


    how the intraday futures trading is settled ?
    when the profits are with drawable ?
    how much time is taken to get the payment in bank account ?

    • Whenever you buy and sell intraday in futures, if loss then gets debited immediately from your account. If profit, it gets credited the next day to your trading account, which can be withdrawn then. Any withdrawal request put before 7.30pm in the night is processed same day, and you should have it in your bank account the next day morning. (if HDFC, then the same night).

  356. Hiren Shah says:


    It’s been almost 2 years since blog was posted. NEFT/RTGS timing windows have been expanded and we all take benefit by getting transfers in 3-4 hours max. What is the reason for Zerodha to process only once at 7.30 pm? You have been bringing lots of automation in various other areas then why not in pay out? You can at least consider processing these payouts at least at 2-3 hours interval on Mon-Fri and at least one transfer on Saturday. I’m mentioning only about clear balance (fully settled after selling shares, Not blocked for any purchase).

    There was a suggestion years ago about allowing selection of bank account during pay out process. Any consideration on it?

    • From monday we will process withdrawals twice. The payout process is not automated, but we are working on it currently. Hopefully in the next few months we will have a solution. Payout to a different bank, hmmm.. will probably take a while.

  357. Prabhat says:

    Hi, I placed a withdrawal request at around 5pm on Friday evening, it showed as authorized in the BackOffice, but hasn’t been credited as per now (midnight). My bank account is HDFC so same bank as Zerodha, should I be worried, or is this a standard delay?

  358. rey stocks says:

    if i m trading equity in nse in intraday…but if i have to retain those shares for more than 1 day i.e delivery
    then how much amount of money i have to pay for those shares ….

  359. rey stocks says:

    my bank donot offer MICR code …can i still apply for demat and trading account geting attached with the same bank account..
    or if open new account in other bank having MICR code…then for how much time i have to wait to apply for trading and demat account….can i apply after activation of bank account or i have to wait for some time like 6 months or more..

  360. Prabhu says:

    I have used the withdrawal request several times and got the amount credited to my bank account in time, but I need a clarification here.

    After earning an expected profit any time during the trading session (before the closure) on a day, to lock the profit and to avoid further risk on a fresh trade during the remaining part of the session (which is part of trader’s descipline but often misused) If I place a partial withdraw request immediately, will this amount be blocked and only the remaining balance allowed in ‘limits’ OR is the whole process of client’s withdraw request executed after the end of day’s session ?

  361. Raj says:

    One thing I have noted is, transferring money from bank account to trading a/c takes just seconds while the reverse takes more time!

  362. rey stocks says:

    i dont know about transfering fund to trading account…what is it’s significance..and does whenever i have to trade i shall have to transfer fund to tradind account or it is a single time process untill i use all the fund i had transferred….
    plz help…

  363. Sunilkumar says:

    HI I am new to Zerodha , so the tutorial given is old can you make new tutorial for fund withdrawal

  364. Ravi says:

    Is there any Withdrawal charge when withdraw amount from referral account amount balance ?

  365. Ravi says:

    How many days it will take to get (withdraw) amount from Referral Account Balance ?

  366. Chandra says:

    i am not able to access Back office – ‘Q’ during night time after 12.30 to 3.30

  367. mohan reddy says:

    sir how to change my bank acct primary acct as my hdfc bank… because i have two accts AXIS AND HDFC
    so kindly give me the suggestion how i can change my primary acct axis to hdfc

  368. ragendth says:

    Hi Nithin,

    I have gone though the new “” site.But some of the options like Trading Account Analysis,View Contract Notes,Trade Obligation Report, Profit and loss Report
    Trading Account Analysis are not avilable.

  369. ragendth says:

    Hi Nithin,

    It would be good if back office application can be made available to other browser like chrome , firefox.

  370. pvohra says:

    As an alternative could these be rolled up into the related contract notes? For example, stamp duty, SEBI charges, STT, brokerage are all aggregated into a single debit… could this be expanded to include the DP charge as well? Of course, any other possibility of reducing the number of small transactions would be as helpful!

  371. pvohra says:

    I presume there is no daily or other transaction limit for withdrawing funds?

    Secondly, there are numerous debits in my Zerodha account for delivery based sale transactions (DP charges of Rs 14 each). These become very difficult to track and reconcile. Is there anyway by which Zerodha could pass a consolidated debit once a month for all such charges during a month?

  372. Vijay says:

    Hi, Could you please tell me how to transfer funds out of zerodha to my bank account? I don’t see any link called ‘Pay Out’. I only have ‘Pay-in’ link. I am using the web based platform. Appreciate your guidance.

  373. Sukesh says:

    Hello Nithin,

    The details mentioned in the back office often confuses me, one reason for it being that my funds are distributed under ‘BSE – EQ’, ‘NSE – EQ’ & ‘NSE – FNO’.

    Why are the funds subdivided into these accounts? Can we maintain a single account without these divisions?


    • You haven’t still started using our new reporting tool I guess, check this out. All your funds are together.

      • Sukesh says:

        Thanks a lot, very impressed by the new reporting platform.

        Just a casual question – You reply to all questions so promptly, just wondering is it actually you (Nithin) or someone else doing this on your behalf? 🙂

        If its you, how do you find time to do so much?? 🙂

  374. jimmy joseph says:

    i am downloaded and printed account opening form and the attachment file said there is no need to fill the form , only sign on specified areas . zerodha has a team for form filling, is that correct? and one more doubt. what is a cancelled check leaf? i have only bank A/c in union bank of india. can l tranfer fund to and from that bank to zerodha? thanks in advance.

    • Jimmy, Yes we can fill up the form for you. Take a cheque leaf, and write cancelled across the cheque, so no one can use it. The reason for asking a cancelled cheque is to ensure that this account belongs to you.

      If you are using Union Bank, you will have to do NEFT/RTGS to transfer funds into the trading account, withdrawal from our side will be online for all our clients irrespective of the bank account.

      Let me know if you need someone to call you up for help.


  375. rajan margan says:

    sir good day i just opened an account at zerodha got my login id and other details yesterday by my backoffice page shows error “you are authorized to login xdk only from static ip”, so me and my friends are unable to trade inspite of so much opportunities we had today to earn in the market, kindly let me know what can be done to sort out this issue

    • Rajan,

      All fund transfer to the trading account has to be done through the trading platform itself. Will get someone to call you back immediately.


      • rajanmargan says:

        Sir thanks for your reply, i got a call from your chennai branch and got rectified immediately, it’s nice to see your speedy response to the customers

  376. Manju says:

    I forgot my bank acc password and it got locked. It will take 24hrs to get unlocked. Can I transfer (Payin) from some other account or it needs a longer procedure of formfilling-hardcopy-mail-enable. I want to know if it can be done before 3pm today.

    • Manju,

      For mapping another bank account, we will need a physical copy of the cancelled cheque leaf. What you can do is, have multiple bank accounts mapped, so in case such an issue happens in the future, you are ready.

  377. AMIT says:

    hi, I am interested to open demat and trading acc in zerodha. Pls clarify some queries which I have:
    1. I am from Chennai. Do you have office here? If I change my current location(somewhere north or east) in future will this be a problem since Zerodha is basically working from Bangalore?
    2. Can the software be used in mobile /smartphone?
    3. If I have to use only PC ,then what is the time in day till when I can do trading (buying/selling)? 🙁 I am very new here. So don’t know about time
    4. what is difference between CM segment cash delivery and F&O segment-future?

    • 1. Yes we have a sales office to help account opening, you can see the contact on our website.
      2. Yes we have a mobile app that works on android and blackberry, if you have any other phone you can use our html5 application which adapts to a mobile.
      3. Trading in equity can be done between 9.15 to 3.30, intraday trading between 9.15 to 3.20
      4. CM or cash market segment is where you buy stocks take delivery to your demat account and then wait for the price to go up to sell and profit. F&O is futures and option segment, where you can do a lot more, but is riskier than CM, explaining F&O will take a few blogs in itself. Try reading this module.

  378. shasi says:

    Placed a withdraw request to my HDFC bank account on a third Friday(Jan-17) evening @6PM. The request is still in pending status.

    As per the above article the requests will be processed on Saturday morning if we place on third Friday evening.But, the customer care executive says there is no processing on Saturday and i will get the funds only on Monday. is that true? I will not get the funds on Saturday?

    • Shasi,

      Yes because of 3rd friday and global market expiry, the withdrawals have been processed today on Saturday. It should be in your bank account in a little while, sorry about our rep giving you misinformation.


  379. Abhinay says:

    Can’t we tie up with banks like SBICapsec has with SBI, they do immediate transfer by marking and un-marking funds from trading account to the bank and vice versa and it is free cost.

  380. Venkat_V says:

    Dear Nitin,

    After witnessing NSEL Fiasco and other Broking firms slowly shutting down their shops. One basic question prevail in my mind. Whether the money and the shares i am going to keep with my broker is really safe?

    All great companies are not just great because of successful business models but by the way they do the business ethically, i admire TATA’s a lot that’s why they are one of the trusted brand as of till today. I consider Zerodha also the same.

    Being an ethical business firm, what is the Guarantee/Assurance as a broker does zerodha gives for its Investors for the protection of money kept in trading A/c and shares kept in DEMAT.

    I want a realistic reply explaining on what way the client money is kept and handled and what all the precautionary methods taken care for protecting investors trading money in case of any unlikely scenario.

    Hope i get a sensible reply form you.


    • Venkat,

      Firstly, our exchanges and regulators have done a brilliant job over the years to ensure that client funds are secure. There is also an investor protection fund setup in case there is a casualty and the good thing to know is that it has not been used even once.

      Coming back to Zerodha, we have been a profitable business from the start with a QOQ growth and probably among the most profitable retail brokerages in the country. There is zero debts on the books and we are very conservative in terms of leverage. We don’t have any HNI clients who get special deals on leverage or get into any margin funding activity. Some of the reasons above are usually the culprits for bringing down a financial services business and we try to stay as far away from those as possible.

      Hopefully this helps,



  381. Venkat_V says:

    Dear Nitin,

    I have linked multiple bank A/c to my Zerodha trading A/c and i could transfer funds from any of these accounts at any time which is great feature and my compliments to you.

    whereas when it comes for fund payout, i do not have a option to choose the bank which i want and instead get transferred to a default one which you categorize as primary bank. why such Limitation?

    As a investor if i have a flexibility to transfer funds from multiple banks i think i must have the same facility while payout as well.

    For example in present case i’m forced to do an inter bank transfer from Bank”A” to Bank”B”, when actually i need the fund at Bank”B”. Hope you got my point?

    I sincerely request you to introduce the feature in your back office for payout request for the choice within the banks mapped. would you pls be considering this?

    Also would you be considering possibility of fund transfer between Equity & Commodity A/c’s? (E.G if i have 1 Lac In my Equity as cash, can i able to transfer 50k to my equity A/c?)

    Thanks in advance.


    • Venkat,

      Transferring funds between equity and commodity is not possible as per exchange regulations.

      Fund withdrawal bit to different account, we will give it a thought and update you on it.


      • Venkat_V says:

        Dear Nitin,

        Many thanks for considering my suggestion.

        Fund payout to multiple banks feature would be a real boon for investors like me. and could you imagine how how much of manual work would be reduced.

        I really expect you to implement this new feature as early as possible.

        Pls keep me posted with updates.


  382. SR_RAJKUMAR says:


    • Nithin Kamath says:


      If you login to the backoffice, (use internet explorer for this), you will be able to see ledger which will show the exact balance in your account and how much is blocked for your existing positions. If you have any query on this send an email to [email protected].


  383. sivak says:

    Hi Zerodha,

    1) Is it good to use back office or Pay In option (i.e., gateway option) to the transfer funds for Trading or Commodity?
    2) What are charges for transferring the funds for Trading or Commodity by the the above options?
    3) How to transfer the funds through NEFT to my trading or commodity accounts? What is the account number and IFSC code I should use for these?


  384. abinash says:

    are u providing USD/INR (NSE)currency trading for intrday and future pls inform me i want to open a trading a/c in zerodha
    with regards
    New delhi

  385. rajat says:

    I am trying to log in to back office but it is displaying invalid user to me…
    when i try to change password…its showing invalid PAN number though i am entering correct pan number.

  386. Faisal says:

    I want to add Indusind Bank as my primary bank for fund pay in and out. Presently it is Axis Bank. Is it sufficient to email you a scanned copy of blank cancelled cheque of Indusind Bank ?

  387. Keshav says:


    I’ve placed a withdrawal request on saturday morning(i.e today) at 8:30 so when i can expect the amount to be credited to my account?


    • Nithin Kamath says:


      As put in the blog above, we don’t process any payouts on Saturday, the payout request you have put today will be processed monday evening.


  388. TKumar says:


    Today (July 25, 2013), tried to login into the backoffice around 10:15 AM. First time, i got the following error message as “Internet Explorer cannot display the page”. Next time, the page itself got hang. I tried for manytimes. But i do not have the luck till 11:30 AM.

    I already the face this issue on Jan 31, 2013. They had given the following other links to login into backoffice.

    But I failed with the above two links.

    Then I had sent the mail to the CustomerCare. They replied back with the alternative link which i already known.

    If your members want to withdraw the money in the emergency situation then it is really bad for them.
    Are you restricting to use the backoffice for the first two hours (10 – 12 AM) ?


    • Nithin Kamath says:

      We don’t restrict use of backoffice at anytime, it is up 24 hours and might be down occasionally for maintenance or server issues. But it was not down yesterday, do let us know if you face any such issue in the future.

      • swapnil says:

        sir …yesterday @ 10 pm around i deposited 1k in my trading account…..even i received message of zerodha of successful deposit… still the amount in not added in my account

    • TKumar says:

      For me it is sync with your server issue third time. Going forward, if the server maintenance is planned, circulate the mail to the customers so that we can plan ourselves.

      What is the best solution to withdraw the money in an emergency situation for the customers and unfortunately that time the server is down? Is there any alternate way to raise this request?

    • Zerodha says:

      A server maintenance is definitely planned and is done at a time where the backoffice usage is the least (typically post midnights/early mornings)..Ideally you should not have any trouble placing a request during the day..We prefer our client’s placing withdrawal requests through the system but in case they are not able to we would need an email/telephonic confirmation.

  389. HarshaC says:

    I having an account number RH0159. I placed withdrawal request for 12/7/13 for an amount of Rs.329/-
    But I did nt get the amount in my account till date.
    Please look into this matter.



  390. rf.harsha says:

    Hi there,

    I’m not able to withdraw money back to my bank account linked with Zerodha.
    Steps I followed:
    1.Logged in to Backoffice
    2.Clicked on Withdrawal Request in the Quick links section
    3.Here I can see a mismatch between the Clear Balance and the Account balance
    4.Clear balance is RS.38 and account balance is 2k
    5.Recently I booked some profit by selling some stock and wanna take that profit back to linked bank account.
    6.I had Rs.38 before I sold the stock ,which is the clear amount now and the amount I have got after selling is my account balance now..
    7.When I give 1k as the withdrawal amount system says-Withdrawal amount cant be greater than the clear balance
    8.How to withdraw now,please help me out on this
    (FYI:I sold stock on 12 july 2013)


    • Nithin Kamath says:


      The settlement cycle for stocks in India is T+2, this means that if you buy stock it comes to your demat in 2 days and similarly when you sell, you get the cash to your trading account in 2 days.

      You sold on 12th which is a friday, so monday would be T+1 and tuesday would be T+2. So you should be able to withdraw it today.


  391. vivek111213 says:

    if i place a withdraw order on friday before 7.30, will the neft transfer be initiated on saturday?

    • Nithin Kamath says:


      We actually initiate it on Friday evening itself(bank gives us time till 9pm).

      Every 3rd friday of the month is the expiry of global indices on NSE. On this day the trade files are received by us very late(after US opening) and processed only after 9pm. On such days all the NEFT’s are initiated on Saturday morning.

      • Shiva says:

        I tried to withdraw funds , but the site is not showing anything. it is only showing request withdrawl, but i dont see anything enabled.
        Could you please advise on this.
        Thanks in advance.

      • harsh vardhan gaur says:

        if i put a equity withdrawl request on friday morning, will the money credit in my account on saturday?

  392. sibichakravarthyd says:

    Dear Zerodha,

    I have two issues to report.To save your time and mine…i wil list it in two points 🙂

    => I started my account in february 2013. Whenever I try to see my ledger details or trade analysis, I can only see the details of the current month(april)..but cant see my trading or ledger details for february and march.

    =>Not knowing when my trading details for april will disappear, I tried to export it to excel and save it. But i gt the error “Automation server cant create object”

    P.S: I have uploaded a snip of the error when i try to export details to excel.

    Please reply as soon as possible…thanku

    • Nithin Kamath