Introducing e-Mandates – Now fund your SIPs automatically

September 17, 2019

Update: Funds in the trading account cannot be used for investing in mutual funds due to changes in regulations. The money for all mutual fund investments has to come from your bank account. You can automate this process by creating a mandate. Follow these steps to create a mandate on Coin.

Using SIPs to regularly invest makes for a good personal finance habit. However, when you set up Coin SIPs, you constantly need to nudge yourself to transfer funds on the scheduled date. There is now an easier way to ensure your SIPs are funded on time – e-Mandates!

e-Mandates allow you to schedule automatic transfers from your bank account for your investments, mutual fund SIPs, etc. You can set up an e-Mandate in two simple steps:

  1. Register an e-Mandate on Console using your net banking or debit card credentials
  2. Schedule transactions to automatically transfer funds

e-Mandate registration usually takes up to 5 working days, in contrast to physical mandates which take about a month. You can register an e-Mandate with the bank account linked with your Zerodha account if the bank supports NACH e-Mandates. NACH e-Mandates are currently supported by banks on this list. In addition to these banks, State Bank of India also supports the e-Mandate facility.

Setting-up an e-Mandate

Create new mandate

To set up an e-Mandate, go to Console. Click on Funds → Bank mandates. On the Bank mandates page, click on the ‘Create new mandate’ button as shown in the image above.

Select bank account

*Before you proceed, ensure that pop-ups are not blocked for the Console web URL. Click here to know how to disable pop up blocker in Chrome & refer to this link to do the same on Firefox.

After clicking on ‘Create mandate’, select the bank account from which you want the funds to be debited. Check the details of the eMandate displayed to you in the next window and click on ‘Submit’.

Select authorisation method

You will then be directed to the mandate approval gateway. You can choose to authorize the transaction using net banking or debit card (if your bank allows it) as shown in the image above.

A token amount (Re. 1 or Rs. 2, depending on your bank) may be debited from your account for authentication. This amount will generally be reversed by the bank. Your mandate registration will be verified in the next few days after which you can schedule transactions.

Scheduling Transactions

 

Scheduling transactions

Once your mandate is registered, you will need to create a Schedule by specifying the amount, account credit date, frequency and transaction name as shown above.

The ‘Name’ will be posted as a narration on your bank statement and your trading account ledger to help you identify the transaction. The ‘Account credit date’ is the date by which funds will be available in your account for your investments. This can be chosen to match your SIP date. The money is debited from your bank account one working day before the account credit date.

You can choose any ‘Frequency’ (weekly, monthly, alternate months, quarterly, or yearly). The transactions will be automatically scheduled as per the selected frequency. The ‘Amount’ you enter will keep getting automatically added to your trading account funds until you delete the schedule.

The maximum limit for transfers in one day is Rs. 1,00,000 (one lakh). You can set up schedules for multiple days. You can also set up multiple schedules for the same day as long as the total does not exceed one lakh.

Charges

There is a cost to NACH e-Mandates, but for the next three months, you can register and schedule e-Mandate transactions free of cost.

Happy investing,

India's largest broker trusted by 1.5+ crore investors.


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424 comments
  1. Harshit says:

    I have two questions:

    1. Can we use one mandate for multiple SIPs?

    2. How much charges for eNACH when creating mandate? For example if i have 3 SIPs then i will have to pay charges thrice?

  2. RP says:

    Can mandate be used for NFOs, or lump sum purchases of mutual funds?

  3. Ravi Sharma says:

    How can I edit the date of debit in the existing e-mandate? For example, I have been observing that the auto debit happens in my account on 18th of every month but the funds are required for the Small case on 15th. My orders are rejected as a consequence. Now, I want to change the account debit date to 13thsuch that funds are available for the small case orders in every month.

  4. Gaurav Gupta says:

    I recently opened under guardian account of daughters on zerodha so that i can make the sip through coin. But emandate is available in coin for minor account. Can you suggest the way i can do the sip

  5. Kiran Mangat says:

    Can I setup an e mandate for purchase of stocks in a kind of SIP mode

  6. Prashant says:

    I am planning to deposit lumpsum and then stp to equity. But realized that coins doesn’t have this feature. It defeats the true purpose of a investing platform. Can you furnish eta for stp & swp features to be available?

    • Shubham says:

      Hi Prashant, we’re working on making the STP feature available. However, at this moment won’t be able to provide any timeline.

  7. Khushank says:

    Hi, Im trying to create a mandate with Axis bank via Internet banking option. But its failing every time with Authentication error. Can you please help

  8. Tushal Hirpara says:

    I already setups eMandate but unfortunately due to some reason My account balance was insufficient. So what will happen with this month sip? How can I pay it?

    • Shruthi says:

      Hi Tushal, a penalty can be levied by banks if a mandate transaction fails due to insufficient balance in the bank account. Such SIPs won’t be retried if mandate payment fails, you can place a lumpsum order and complete the payment.

  9. Jitender says:

    I have been trying to register mandate. But everytime I am getting this error:-

    This error has occured for one of the following reasons :
    java.lang.NullPointerException

  10. Nandhis says:

    I see we can’t make SIP mandate for Mutual fund. It is painful every month we have to manually transact the money. Is there a way to make it for mutual fund?

  11. Divakar says:

    Any update on e-Mandates for MF SIPs?

  12. Girish says:

    I have moved to goMf with Liquid + STP. no more patience.

  13. Kapil Tapsi says:

    Been waiting for the e-mandates since forever. How much testing do you need to do? Manual payment is a mess. If wanted to do things manually, wouldn’t have chosen SIPs. I don’t know for how long will I be able to bear with this as this is inconvenient for us investors.

    • Shruthi R says:

      Hi Kapil, we’re currently testing the mandates internally, and we should be able to go live soon. In the meanwhile, you can keep track of this thread for more updates.

  14. Gaurav Jaiswal says:

    I have 13 SIPs and I cannot go about making 13 different transactions. What is the ETA on e-Mandates for automated payments? If you are not able to make your customers life easy, they should soon be start moving to other platforms. Instead of a generic canned reply, hear us and atleast let us know an ETA.

    • Shruthi R says:

      Hi Gaurav, we’re currently testing the mandates internally, and we should be able to go live soon. In the meanwhile, you can keep track of this thread for more updates.

  15. Harshil Shah says:

    Can you please provide an ETA for this feature to be enabled? We are missing a lot of SIPs because we have to remember it every time a SIP is due.

  16. Anshuman Panwar says:

    Hi,
    I dont see an option for e-mandate for mutual fund sips. Its very inconvenient to pay manually every week and my sip transactions are failing frequently.
    Please take this feature on priority. Do you have an eta when this will be available?

    • Shruthi R says:

      Hi Anshuman, we’re waiting for the exchanges to make a few changes to accommodate mandates in the new flow. Will keep you posted. In the meantime, you can keep track of this thread for updates.

  17. Niranjan Kumar Jha XM6419 says:

    Dear Zerodha-Coin,
    Why SIP for mutual fund not happening automatically ?
    Need to fix it ASAP because manually paying weekly not possible.

    Thanks,
    Niranjan Kumar Jha
    Client ID is XM6419

    • Shubham says:

      Hi Niranjan, we are waiting for the exchanges to make a few changes to accommodate mandates in the new flow. We’ve started working on this. Will take a little bit of time.

  18. Siddharth Saudagar says:

    Since recent regulation to SIP for mutual funds none of SIP are successful. I have to manually pay by selecting pending payments. I have even tried setting up AMC SIP order but thats not working as well. I have SIP in Groww which is working fine since this new regulation. Even I have SIP with DSP thats working fine as well. Then whats the issue with Coin/Zerodha why aren’t they automated? I need a way to deduct the SIP amount automatically from my bank account and not manually pay every month.

    • Shubham says:

      Hi Siddharth, we are waiting for the exchanges to make a few changes to accommodate mandates in the new flow. We’ve started working on this. Will take a little bit of time.

  19. Ankit Gandhi says:

    Hi Team, e mandate AMC SIP mandate is not working on the Coin app. By when will this be sorted? it is becoming difficult to make monthly payments manually

    • Shruthi R says:

      Hey Ankit, we are working with the exchanges, banks, and payments gateways to have mandates live soon. We’ll keep you posted on it.

  20. Shivendra Kumar says:

    Sir
    I had closed my sip in last month
    But my mandate is active now
    1000 rs cut in my account
    07/10/2022
    Please help me

  21. virendra says:

    my mutual fund SIP has been stopped from last two months. how to restart ?

    • Shubham says:

      Hey Virendra, as per new SEBI regulations, funds in the trading account cannot be used for MF investments. You will have to make the payment from the bank account linked to your Zerodha account. We’ve explained the process here.

      We’re working on making mandates available for automatic SIPs. We’ll keep you posted on it.

  22. Sathish says:

    Dear Zerodha,

    How long do we have to wait for SIP e-Mandate’s to work? This is not working since July 2022. Every month I see money is getting debited from my account, only to get refund in a few days. Keeping track of this and paying it is a real painful task. I already missed a month’s payment due to this. Can you please fix this at the earliest?

    Thanks.

    • Shubham says:

      Hey Satish, as per new SEBI regulations, funds in the trading account cannot be used for MF investments. You will have to make the payment from the bank account linked to your Zerodha account. We’ve explained the process here.

      You can cancel the Mandate you have set-up so that the funds aren’t debited from your bank account. You can check the process here.

      Btw, we are working with the exchanges, banks and the payments gateways to have mandates live soon. Weill keep you posted on it.

      • Sathish says:

        We have been waiting for this basic stuff from July – 4 months almost. How long we have to wait? When even individual mutual funds are providing this option on their website, why Zerodha is not able to? Why are you waiting for exchanges to make changes in their system? Instead can’t you come up with an alternative solution that works for your customers?

  23. Mahendra says:

    When automatic debit (e-mandate) feature for MF SIPs will be activated? Manual payment is causing lot of inconvenience and missing on payment dates.

    • Shubham says:

      Hey Mahendra, we’re working on making eMandate’s available. This will be available soon. We’ll keep you posted 🙂

      • Mahendra says:

        I am getting same reaponse fron you for many weeks now. Is it going to happen anytime soon? Other platforms already got it enabled. Please give specific timeline

  24. Devi Abirami says:

    Pls let us know by when the automatic e-mandate will be available for SIP’s. It is really difficult to make the payments manually, as we have SIP’s scheduled on different dates and this gets missed sometimes.

    • Shruthi R says:

      Hey Devi, we are working with the exchanges, banks, and payments gateways to have mandates live soon. We’ll keep you posted on it.

  25. Gaurav Jaiswal says:

    I was planning to move away from my current broker (Upstox) to Zerodha! Can you tell me what is the ETA on the Automatic Debit of MF SIPs so that I do not have to manually process 15 transactions? I thought it would be easier on Coin, but seems you are behind Upstox.

    • Shubham says:

      Hey Gaurav, we’re testing the auto-debit feature and Should be live soon. Will keep you posted. You can also keep track of this thread for updates.

      • Gaurav Jaiswal says:

        Hi Shubham!

        Just wanted to know if the auto debit feature is now enabled. I have 13 SIPs due for 1st of September and wanted to know if I need to manually process 13 txns or will it automatically be deducted from my bank account.

        • Shubham says:

          Hey Gaurav, we’re testing the auto-debit feature and should be live soon. Will keep you posted on it. For now, you will have to make the payment manually.

          • Harshad Mehta says:

            Emandate debited amount from my bank, but SIPs shows that I have to manually make the payment. Should I raise ticket to refund the debit?

            • Shubham says:

              Hey Harshad, starting 1st August 2022, funds in your trading account cannot be used by investing in mutual funds, you will have to make the payment directly from the bank accounts linked to your trading accounts. You can delete your eMandate to stop funds from getting debited from your bank account, the process has been explained here.

              You can check the new payment follow here. We’re also working on making eMandates available for automatic SIP investments. Will keep you posted on it.

  26. Dinesh says:

    E-mandate for SIP’s are working on zerodha coin..?
    Or we need to make payment manually..?
    Please advise…

  27. abha says:

    how to do auto debit, looks like money is not getting deducted from the fund balance that was added by using e mandate.

    • Shubham says:

      Hey Abha, as per new SEBI regulations, funds in the trading account cannot be used for mutual fund investments. You will have to make the payment from the primary bank account linked to your Zerodha account. More on this here.

  28. Gurjot says:

    This article seems outdated. This is no longer the case for mutual funds.

    • Shubham says:

      Hey Gurjot, we’ll have this updated. Thanks. You can check out all the details regarding recent regulatory changes here.

  29. RAVI KHAITAN says:

    How to put e-mandate for SIP in mutual funds now? The website shows it is stopped from 1st of July, 2022 as per SEBI guidelines?

    • Shruthi R says:

      Hey Ravi, for now, you’ll have to make the payment manually for each SIP. However, we’ll soon have a single payment for all orders and mandates as well. We’ll keep you posted on it

      • Vivek says:

        Please publish the ETA on this. MF investors do not see a reason to stick with Zerodha if we don’t have these basic conveniences. If we have to do manual SIPs we can deal directly with AMCs, why do we need you?

  30. Gagan says:

    will it still work now that SEBI has changed rule from 1st July,2022 for mutual funds?

    • Shubham says:

      Hey Gagan, for now, you will have to make payments manually for each SIP. However, we are working with the exchanges, banks and the payments gateways to have mandates live soon. We’ll send an email as soon as they are ready.

  31. Vk says:

    1 lakh per day mandate is too much. We should be allowed to set the per day limit.

    • Shubham says:

      Hey, 1 lakhs is the maximum amount that can be transferred through eMandate, once a mandate is set-up you can schedule a transaction for the amount as per your choice within this limit. We’ve explained the process here.

  32. shebin says:

    Hi , The create mandate is not working

    • Shruthi R says:

      Hey Shebin, please create a ticket at support.zerodha.com so that our team can check and assist.

  33. Vatsal Balde says:

    What happens if i already have the required amount (for SIP’s) in my zerodha wallet. Does the e-mandate still gets executed?

    • Shruthi R says:

      Hey Vatsal, if you’ve scheduled your emandate. It’ll get executed on the scheduled date, irrespective of having funds already in your account.

  34. dhairya says:

    Hi,
    Can you set up more than one bank accounts to mandate the SIP’S?
    Awaiting reply.

    • Shubham says:

      Hey Dhairya, this is not possiblle. You will have to delete the current mandate the create mandate with another bank.

  35. LAWAKUSH Tiwari says:

    Hello zorodha team plz mail id and password kite aap. Y pen card number-BHJPT9520M
    My DOB-01/02/1993

    • Shubham says:

      Hey Lawakush, you can check your account opening status here. If you need any assistance with account opening, please create a ticket at support.zerodha.com. Our team will help you with it.

  36. Bkh. says:

    I can’t received my yesterday contract bill date of 07-03-2022 please send me my contract bill in my mail id. 🙏🏻

  37. Ganesh says:

    I have sufficient amount in account but still every time issue it saying insufficient fund.

  38. siddharth says:

    how to setup emandate for corporate which dont have netbanking retail or debit card?

    • Shruthi R says:

      Hey Siddharth, you won’t be able to set up an emandate in such cases. You can either provide a standing instruction to your bank or manually transfer the amount to the account.

  39. Akshay says:

    Your emandate is worst, learn somethiing from Kuvera, they are far better in emandates and NACH

    • Shruthi R says:

      Hey Akshay, we’re sorry to hear this. What seems to be the issue? Could you please create a ticket at support.zerodha.com and elaborate on this?

  40. Sidhaant Sangghvi says:

    This is to bring to your notice that ₹7000/- has been deducted from my account CMP Mandate Debit – MS Zerodha L283625 why is this deduction made. When emandate is free of cost. Please elaborate.

  41. Bkh. says:

    Everyday i have no time to for download my contract bill from console…..i want you can send me my contract bill in my e-mail id when trade ok.

    Thank you.

  42. Bkh. says:

    Such a very pure service 😒

  43. Bkh. says:

    Why you are not send me my contract bill when u trade in zerodha…..???

    • Shubham says:

      Hey, you can download the contract note from Console. Here’s how.

      You might sometimes experience a delay in receiving the contract notes, we’ve explained the reason here.

      • Bkh. says:

        Everyday i have no time to for download my contract bill from console…..i want you can send me my contract bill in my e-mail id when trade ok.

        Thank you.

  44. Pure service says:

    You don’t replay my comment…..Such a very pure service 🙁

  45. Bhanumati. says:

    I can’t received my contract bill last 7 to 8 days…..Last 7 to 8 days everyday i request to team zerodha then I receive my contract bill.
    Please solve my problem and send me my contract bill on my email id when i trade without my permission or request.

  46. Arjun Anand says:

    If I already have a SIP amount in my Zerodha account, will the payment still be deducted from my bank and credited to my Demat account?

    • Shubham says:

      Yes, Arjun. Once you’ve set up an eMandate, funds will be transferred to your trading account on the date specified, even if you have funds in your trading account.

  47. Atul Kushwaha says:

    How can i change my mandate account, earlier i was using SBI but now i have set HDFC as my Primary account in zerodha, but unable to update for mandates?? please help.

  48. Ketan says:

    Are emandates still free of cost or what is the charge for the same?

    • Shruthi R says:

      Hey Ketan, currently, there are no charges from Zerodha for eMandate registrations or transactions.

    • Shubham says:

      Hey Ketan, there are no charges from Zerodha for eMandate registrations or transactions. However, in case a transaction fails due to insufficient funds, your bank may charge you a penalty.

  49. jinam says:

    I have mandate setup for 15th of every month but money has deducted on 12th this month. Why did it happen earlier than schedule.

  50. Neha T says:

    Can we change the limit of e-mandate lesser than Rs.1,00,000/- ? Is it possible to set the limit according to the SIP tentative investments plan?

  51. Ashutosh Sharma says:

    What if I schedule a mandate transaction for 31st October and plan it for Monthly repeat. Next month will have 30 days only, so when will transaction happen?

  52. Nikhil Gupta says:

    Hi
    I have been trying to setup an e-mandate from my NRO account using the portal, but it always returns “authentication failure”. Have already checked with my bank, and they confirmed there is no issue from their side.
    Want to setup a Stock SIP and because of this, not able to do so.

  53. Varun says:

    What are the eNACH charges per month for scheduling payments. It says it’s free for 3 months then there will be charges.

  54. Indrajeet Bakhale says:

    Hello,
    When I have created a bank mandate, do I need to go to my bank app and add the mutual fund under the section of “Billers”?

  55. Indrajit Ghosh says:

    Money debited from my account one day early.any problems?

  56. Abhishek says:

    Can I use e mandate (NACH) for zerodha capital monthly interest payments

  57. Rajeev says:

    Sorry, to say but the whole platform seems unfriendly and passively managed. I have received an email stating insufficient balance, and you don’t tell customers what the problem is? Asking them to find out and see where is the problem…..Seriously!!

  58. prashant jain says:

    hi if i start a sip and dont creat schedule will the funds automatically debited on sip date from bank

  59. Srihari says:

    Hello, what’s the current position on the charges for e-mandate? Is there a charge or not?

  60. Bablu Yadav says:

    Please let me know the charges for E-mandate post 3 months…
    Currently the service is free of cost for 3 months. Please let me know the charges.

  61. MOHAMMED ARIFU ALI says:

    Thanks for your response sir,
    Now myself cancelled the order,again same problem….
    Thanks.

  62. MOHAMMED ARIFU ALI says:

    Dear Sir,
    Since last 3 days same problem is occurring, the balance is more than 15k & SIP is for only 1k,
    Please resolve the problem as soon as possible, we are not able to followup every month like this.

  63. MOHAMMED ARIFU ALI says:

    Sir,
    Again same problem repeated,their is Sufficient Balance for SIP.
    Please Advice.

  64. MOHAMMED ARIFU ALI says:

    Even though mandate is created properly, Having sufficient balance at account, SIP Order is getting failed saying insufficient balance. Is there any additional amount need to be kept additional to SIP amount? Can you please advice?
    Thanks

  65. Ashish Ruikar says:

    Hey, I have scheduled my SIP at 10 of each month, so scheduled fund transfer through EMandate schedule at 9 each month. But due to bank weekend the required amount got debit from my bank, but even after one day, it is not getting reflected in my console in zerodha account. Please help me with this asap, and let me know what happened to my amount.

  66. Tushar says:

    Thanks for the detailed article. Unfortunately the Link provided for the list of banks supporting E-NACH is not working.

  67. Prakash Chand Yadav says:

    Sir meri user id nhi aayi

  68. Sachin Dev Tomar says:

    It is not fare to charge on the digital payment and it is against digital india campaign. Think thrice before making this decision because I will be the first one to stop my 3 SIPs if you started charging

  69. Dr.Avtar Singh Rathoud says:

    LOVE TO WORK WITH ZERODHA, MAKING INVESTMENT SO EASY AND TRANSPARENT.

  70. Raghavendra K S says:

    Even though mandate is created properly, Having sufficient balance at account, SIP Order is getting failed saying insufficient balance. Is there any additional amount need to be kept additonal to SIP amount? Can you please advice?
    Thanks

  71. Suman Kumar Maharana says:

    has the e-mandate received from groww to be deposited in sbi bank?

  72. Ambarish Palekar says:

    I am getting error for support code in profile section as Error fetching support code: Error interface conversion failed

  73. Abha Mehta says:

    Hello,

    Can you please check and tell if my SIP for Mirae was successful for this month or not. My e-mandate is already on and working. moreover it is being show as 1st installment has been deposited.

  74. Sumeet Kulkarni says:

    Hello sir,
    I have a query regarding mutual funds through the coin app, if I have set a sip the money will debit from my bank acc or trading acc (i have registerd for eMandate)

  75. Aranyak Ghosal says:

    How to specify the amount in an e-mandate if I have opted for a step-up SIP? It’s a bit difficult because, first, it will keep changing each year, plus I might not be knowing the exact amount without much calculation. Will I be needing to do the calculation well in advance and update/cancel that particular mandate accordingly each year on time??

  76. Vinay says:

    Hi,
    I could see there are no charges for the e-mandates. PFB link.
    https://support.zerodha.com/category/funds/mandate/articles/charges-for-emandates

    Please confirm if there will be charges after 3 months.

    Thanks,
    Vinay

  77. Sagar says:

    I have 4000 rs in coin account and I have SIP started for rs 1000, do I need to do console or amount will be automatically deducted.

  78. IHSAN says:

    I am getting error while creating scheduled “Error creating schedule: Error interface conversion failed”

  79. DilipBhai DayalagBhai says:

    Chalu karvanu che

  80. viral patel says:

    Sir plz call me

  81. Swanand says:

    While creating the mandate, every time I can see that amount mentioned is Rs 1,00,000/- which is not editable.
    I simply wanted to add a mandate for Rs 1000/- per month. Need your support for the same.

  82. Abhijeet Patil says:

    You mentioned “There is a cost to NACH e-Mandates, but for the next three months, you can register and schedule e-Mandate transactions free of cost.”

    Where I can see the charges for NACH e-Mandates?
    Please help.

  83. Ashutosh says:

    What is the cost of e-mandate nowadays? As article mentioned that from date of publish of this article it was free for 3 months, but what after that is not mentioned.

  84. Gurpreet says:

    Hi- What happens if for some reason your schedule is not set up and SIP order fails due to insufficient funds?
    Will it skip that particular date of SIP order and execute once schedule is set or do we need to set up SIP all over again?

  85. Sapana says:

    Cant we do e-mandate while opening account as we are validating the bank details of the holder?
    At least we can provide check box if individual want to do e-mandate at the time of registration?

  86. Anupriya Mishra says:

    I have created an SIP through Zerodha Coin. I have also created an E mandate to the same. The status to the same is unknown. How can I check the status of the emandate? or how would I know that it was successful.
    Secondly, I had purchased another MF and want to schedule it’s SIP through e mandate. What do I need to do as there is no option been shown now to create a mandate.

  87. sonal gavate says:

    e-mandate activated but till today first sip not deducted from bank directly and mail received insufficient fund
    zerodha app balance was nill.
    but in bank 12k balance availabale .

    • Matti says:

      Hey Sonal, have you set up a schedule along with setting up a mandate as explained in the post above?

  88. Nilesh Lodh says:

    Recently I just started SBI small cap sip and I also activate e-mandate, and fund auto deducted from my bank account but the problem begin when zerodha also deduct my SIP amount from my fund balance this is very disgusting service, if you call to customer care service number no one pick up your phone, they said go to support portal than zerodha support portal such a complicated portal where we should go and where put our query it is another very big task, what we think before purchasing sip from zerodha that we can save our time but it happens opposite since from last 4 to 5 days I am wasting daily 2 to 3 hours for getting my money back this is very bad service, not satisfy

  89. pavan says:

    i have funds added in my zerodha account, will the sip deduct amount from the funds available ? … i want the sip to deduct amount from funds available.

  90. Sarthak says:

    Since I have two bank accounts linked with Zerodha account. I already have e-mandate with one of my bank accounts. I want to create another e-mandate to auto-debit from my other bank. It seems there is no option to register second e-mandate, if that is not the case can you please guide?

  91. Darsh says:

    I have just placed an order for a mutual fund on coin. Do I need to transfer money to my Zerodha coin account for the first SIP as well? or is it only for the forthcoming SIPs from the next month?

  92. Sarthak Shah says:

    I have applied for the mutual fund SIP by e-mandate system which was scheduled for 5th of every month..I had a sufficient balance in my bank account but still it’s showing insufficient fund and it didn’t got process

  93. Harshal says:

    Please confirm about NACH e-Mandate cost it will apply after three months or it was mentioned in the post because it is old post. There will be no charge for now.

  94. mohit Jain says:

    I understood the charge levied by banks for NACH ragistration. But Other charge mentioned above regarding nach mandate. Will Zeerodha charge for scheduling payment through nach mandate?

  95. deepak says:

    E mandate shows created successfully but not showing in down menu. So I am confused whether it is created or not. And How many times it is created. There is bug in your system so try to fix it. I am not sure how many mandate have been created since there is no list shown.

  96. Abhishek Ambilwade says:

    Hello, I had applied for e-mandate with oriental bank of commerce, unfortunately the bank is merged with PNB & ifsc code is changed. I have changed my bank to HDFC & want to change my e-mandate with hdfc but Zerodha keeps telling me to approach old bank & instruct them. Problem is PNB cant solve my problem. How can i change my bank & set new e mandate cause my console is stuck with old mandate.

  97. Sachin says:

    After 3 months what will be the charges? Will it applies to every month? Please provide the details for the same.

  98. Ramraj says:

    Sir tatastlpp pament kaisai krni h

  99. Shrikant H joshi says:

    My grievance was misuse of my PAN Card no APIPJ9657B. After going through reply given, no comment on misuse of PAN Card is seen. I am having Zerodha account QD0187 and I am getting sms as Dear APIXXXXX7B,Your traded value for 04-FEB-21 CM Rs 193665 FO Rs 292832.5 Check your registered email. For details contact broker -National Stock Exchange.
    Dear APIXXXXX7B,Your traded value for 10-FEB-21 CM Rs 101820 FO Rs 149603.75 Check your registered email. For details contact broker -National Stock Exchange.
    Dear APIXXXXX7B,Your traded value for 09-FEB-21 FO Rs 484377.5 Check your registered email. For details contact broker -National Stock Exchange.
    I have no money to trade above transactions and this is since November 2020 till today.
    Kindly go through the complaint and give me details who is misusing my above mentioned PAN number.

  100. Vedant Chavan says:

    AC open

  101. Ketav Chotaliya says:

    Hi,

    I have set up e-Mandate (eNACH), My money is deducted from my bank account but amount is not credited in my trading account.

    This issue happened two times. Due to this issue My SIP installment is rejected.

    As of now I canceled e-Mandate schedule as Due to this issue I am facing too much loses.

    Please resolve this issue ASAP.

    Thank you.

  102. Sanjay says:

    This eMandate thing is lame. It takes three days after the debit for the credit to happen.

    Instead we could simply set up a standing instruction for transfer, supported by most banks – it works precisely on schedule and credit happens almost immediately after debit,

  103. Sanjay says:

    Delete on emandate schedule is not working. Shows an error message “Error deleting schedule: Error processing delete mandates request.”. A ticket has been raised for this.

    Why is there no end date on the schedule? requiring us to delete the schedule manually when the SIP is completed.
    (specially worrying when the delete function is not working)

    • Manixit says:

      I am also facing the same error message “Error deleting schedule: Error processing delete mandates request.”.
      I also raised a ticket for this.

    • Sanjay says:

      I got a response on the ticket …
      —> We would request you to kindly delete the browsing histories and cookies and then relogin and hard refresh your page (CTRL+SHIFT+R). It will fix this issue.

      This looks like a solution they try on every problem. It does not work. I tried clearing browser history & cookies, login again and hard refresh. The same error persists when trying to delete.

      —> For Mobile application please visit Phone Settings > Application manager > Kite > Clear App Data and Cache Data.

      Kite on Android does not support eMandates as far as I’m aware. Console on Android browser shows the same error message.

      The ticket is still open (since Jan 25th) with no working solution.

  104. prasanna says:

    afrer 3 months what will be the charge , will it applies to every month , please provide details of the same

  105. farid says:

    i want to register fresh e-mandate from my another linked bank . i am unable to do the same
    how to register new e-mandate with another linked bank .
    please provide above feature.

  106. Sathya says:

    Hi,

    Why is the max amount in bank mandate fixed at 1lac ? How can I change the max amount to 50k or less since bank rules have changed to limit it to 50k.

    Thanks,
    Sathya

  107. Niral says:

    Do you charge for e-Mandate (one time as well recurring) ? Also clarify charge details post 3 months.

  108. Chinmay says:

    why IDBI Bank is not supported for e-mandate ?And if it is so who would tell this openly BEFORE you allow customers to link bank account ?Why customers should get this rude shock and then pay another 25 Rs to register new bank ?

  109. K Nagabushana says:

    No comments

  110. VYANKATESH says:

    I did next steps -giving permissions and deduction of Rs.1 and choosing internet banking method.But after that its not processing further to select deduction date and all

  111. Venkat says:

    I am planning multiple SIPs, is it required to schedule multiple schedule truncations or I can add all money and keep one transaction? No Answer to the previous posted question…can you answer it asap.

  112. Mukesh Kumar says:

    मेरा एकऊनट नही खूल रह है मे क्या करू

  113. arul says:

    suppose fund is not there in account, it will result some bank charges, instead pleases provide any notification message before sip date

  114. Adarsh says:

    hi, as per the blog, there are no charges for E-manadate for the next three months. What does it mean?
    : if I register few SIPs now and respective E-mandate, that means after three months, do I need to pay any extra charges for every SIP post third month?
    or
    If I register now, then I don’t I need to pay extra while paying for SIPs registered now

  115. Vitthal says:

    Will zerodha debit Rs. 10.62/- as a payment gateway charges every time when e-mandate money transferred from bank account to zerodha trading account?

  116. Radha Krishna Lanka says:

    I make sip mandate for mutuval fund. In my bank account there is a funds. But, I’m received message insufficient funds. The amount required in my bank account or in zerodha account for executing sip

  117. ganesh says:

    hi, how do i change my eMandate from internet banking (SBI) to debit card.(SBI)?.

  118. Arora says:

    What are the current charges for setting up an e-mandate?

  119. Subrahmanya Harish says:

    How much are you charging for e-mandates if I register using SBI bank?

  120. Aditya says:

    My sip order placing date was on 12th of july. Ideally the amount should be reflected on 11th of july as i have emandate. But i have received one mail due to some delay from bank the amount is not deducted on 11th. Then the amount has deducted on 12th from my bank account but it has been 3days from that time my amount is not getting reflected in my zerodha account. I have raised a ticket and even i have provided screenshot of my account statement. But no body is replying properly.
    i want my money back. And i will cancel all my sip from now onwards if this thing is not resolved.
    Ticket #20200812700020
    please refund my money

  121. Aditya says:

    My money was deducted from the bank by Zerodha as part of e mandate today, and it is not deposited to my Zerodha fund yet,zerodha has blockedmy money not refundin back to my bank and not depositing it to zerodha account , why such a bad customer service – i have created ticket but no use , nobody is helping , even cant reach out to the customer care number

    #20200729155234 – Ticket number

    tomorrow is my SIP , but i dont have fund , should i file a case now ?

    • Mohit Mehra says:

      Hi Aditya, the funds debited from your account get added at the end of the day when confirmation from the bank is passed onto us and are available from the next day onwards. You can check the funds confirmation from us on your ticket.

  122. NIKUNJ says:

    is NCAH/auto debit from bank still free as 3 months have long been over in december 2019? i wanted to begin SIP using NACH / AUTO DEBIT, if its free.

  123. Deepak says:

    It is pretty much informative Thank you.

  124. SachinB says:

    Most of my questions answered from the posts of other users. But still some specific questions. Appreciate quick responses:

    1. If I need to create a new SIP or increase the amount of an existing SIP, how to increase the amount in scheduled transactions? Only see the option “Delete Schedule”.
    2. Do I need to delete the existing schedule and create a new schedule with total increased amount?
    3. Or do I need to just create a new schedule for the difference of increased amount and it will work?
    4. Please confirm, In second above, there will be single transaction fee and in third above, two transaction fee.
    5. If I schedule NEFT transfer from my registered account to Zerodha HDFC account, can this also be used to service my existing and future SIPs? And this would not incur any transaction fee?

    • SachinB says:

      How much time normally does it take to get a response? I saw responses in a day also. But here , there’s no response even after 7 days. Appreciate a response against each of the query above.

  125. Hitesh thaokar says:

    Plz change my primary account
    We all most done but not conform till now ..and no-body pickup the phone …

  126. RAJ GUPTA says:

    hi,
    i am unable to process my e-mandate process i have tried many times the problem is authentication.
    i am uploading money through current account but in e mandate it shows its an saving account so whenever i tries to authenticate using internet banking or debit card it shows authentication failed as it is problem from your side i tried many times contacting your help desk but i didn’t got any positive response from them hope this helps

  127. Bharath Raj N says:

    Hi,

    My e mandate request is pending for a long time. Can you please check this and let me know the issue.

  128. Udaya says:

    prior to joining your services, I do have few MF in my account. How do I do transferring into your platform?

  129. Abhishek Chauhan says:

    do i need to add money to Zerodha before making a SIP purchase? Or will the minimum amount (in my case 5000) for the purchase be debited directly from my linked bank account?

  130. Ravi bhushan tiwari says:

    Please activate p&o

  131. Ashish says:

    hi,

    why there is a max mandate amount of 1,00,000 when i am registering e mandate???

    • Mohit Mehra says:

      Hi Ashish, this is the maximum limit of the amount you can transfer using eMandates per day. You can choose to set an instruction for any amount between ₹500 and ₹1,00,000 once the mandate is registered.

  132. Nilesh Singh says:

    Charges:
    There is a cost to NACH e-Mandates, but for the next three months, you can register and schedule e-Mandate transactions free of cost.
    ???
    What does this means? Is NACH e-Mandates is free for only 3 months??? What after 3 month, will I be charged??

    • Mohit Mehra says:

      Hi Nilesh, presently we’re not planning to charge for e-mandates. We’ll make sure to communicate comfortably in advance to our users if we do.

  133. A kshirsagar says:

    I don’t have welcome e mail with it or password

  134. Anisha says:

    what are the charges per transaction through the e-mandate?

  135. Shreyas Patil says:

    I am gettinga mail from Zerodha saying the e-Mandate transaction is pending confirmation from my bank.
    Am I supposed to approved something from my bank account or is the delay because of the lockdown?

    • Mohit Mehra says:

      The delay is due to the lockdown. Some of our clients are facing this issue and we are coordinating with NPCI to ensure we can get the bank confirmation from them on the transfer at the earliest. Meanwhile, please raise a ticket on support.zerodha.com if you want to track this better.

  136. Simerjit Singh says:

    Greeting everyone!!
    My question, on my the dashboard it always promote to setup e-mandate, whereas i have requested it twice 3 week back….need help my sip is due

  137. Lalit Khandelwal says:

    What are the charges?

  138. Jitendra kumar kushwaha says:

    My reg.no 7509416264

  139. ankur singh says:

    I didn’t know what is my zerodha acc plz Help

    • Matti says:

      Hey Ankur, looks like your account opening process isn’t completed yet. You need to e-sign your account opening forms and wait for the documents to be approved to start trading. One of our agents has been trying to reach you to help with this but hasn’t had success in reaching you on the number we have for you.

  140. Ponnore says:

    Hello,

    When I trying to sign in through e-mandate through Canara bank, it is failing often and not able to complete the mandate procedure. I tried in various browsers chrome, firefox & edge! Chrome took to better extent of successful login of the netbanking.

    Please guide.

  141. Chandni thawani says:

    I am trying to setup e-mandate but when i see pop up appears with soem information, Submit is is disabled for me.I am not able to click Submit button and process further.Please let me know what I am missing….?

  142. Kushal says:

    My eMandate registration is successful also after that I have created schedule for 4th of every month however as per rule (T-1) date it should deduct amount from my bank account on 3rd which is not happened. Is there any rule that for first time bank should accept payment request even though already mandate is added and is successful. Please suggest, will it deduct at midnight if it is not deducted till 08:30PM on same day ?

  143. Surbhi says:

    Understand that Emandate is free for the first 3 months. What are the charges for Emandate after 3 months?

  144. Deepu says:

    I started coin 2 days before
    My already investment my shown
    How it will show all the my previous investment

  145. Dharmendra Singh says:

    I am trying to setup e-mandate but when i see pop up appears with soem information, Submit is is disabled for me.I am not able to click Submit button and process further.Please let me know what I am missing?

  146. Harsh Vardhan says:

    Hi,

    While creating new mandate, I am getting “Signing Successful” message and then getting below error:

    Oops!
    Mandate creation failed
    Please try again
    Ref: ENA200222012927224XTKW5OEG8LGLAP

    Thanks.

  147. Shrikant says:

    How about the penalties if in case the bank account doesn’t have enough balance to run e-mandate?

  148. ZERODHA-COIN-USER says:

    I am maintaining all my MFs is Zerodah. But this kind of statements on e-mandates are confusing . The core reason why somebody would chose Zerodha is simplicity and if that is taken for granted – there is no point in continuing the MFs here. Our best bet is to directly open with AMC’s.

  149. Varun says:

    Please add digibank by DBS

  150. Sandesh Naik says:

    I have transferred INR 1000 to my Zerodha account but i received funds by deducting INR 10.36

    Can u pls me for what these charges are?

  151. Karan Chhabria says:

    On clicking Submit, after selecting Net Banking, the next page seems to be down. It says the site cannot be reached.

  152. Jana says:

    It’s been more than 3 months now, can you please confirm the applicable charges or these transfers are made it as FREE ?

    • Mohit Mehra says:

      Currently, we have not been charging clients for e-Mandates. It is free of cost for now. Once we finalise the charges, we will ensure this is communicated to all clients in advance.

  153. Mannish says:

    Is there any charges for auto mandate to us for an monthly sip ? Or is it completely free of cost ?

    • Mohit Mehra says:

      Currently, we have not been charging clients for e-Mandates. It is free of cost for now. Once we finalise the charges, we will ensure this is communicated to all clients in advance.

  154. Chandan Kr Sah says:

    Hi,

    I Have sufficient account balance in my linked account number though it always says the payment is failed. Someone Help me out please.

  155. Saurabh says:

    So, if I register an e-mandate, it will give Zerodha the ability to withdraw funds from my bank account. But, how does it help me in an SIP? To schedule an SIP, I will also have to schedule a fund transfer from my bank account to Zerodha trading account, ideally 1 day before the the SIP is scheduled. For example, if my SIP of 10,000/- is scheduled for 8th of every month, I should ideally schedule a fund transfer of 10,000/- on 7th of every month.

    The real value add of an e-mandate would have been when the amount gets deducted from my account automatically, on the day of the SIP transaction, without me having to scheduling a fund transfer. For example, in Feb 2020, 8th is a Saturday. So, my SIP transaction scheduled for 8th Feb will actually happen on 10th Feb (Monday). The e-mandate would be useful only if it can automatically deduct 10,000/- from the bank account on 10th Feb, when the SIP is presented. In the current process, the fund transferred to Zerodha trading account will lay unused for 3 days.

    Why would anybody want go through all these hassles, and pay Zerodha for it (when they start charging)? Why should I just not go ahead and schedule a recurring NEFT transfer from my registered bank account to Zerodha trading account based on the schedule of my SIPs? What additional benefits do I get by registering an e-mandate?

    Platforms like Kuvera already support the flow where e-mandates facilitate automatic deductions from bank account for mutual fund SIPs on the same day without the need for scheduling fund transfer.

    • Matti says:

      This is on our to-do list.

      • Yogesh says:

        Hi Zerodha Team,
        Can you please prioritize this feature ? What’s Saurabh says is exactly correct and this is same query I have for which I havent started SIP in Direct MF through Zerodha yet. Please let us know when this feature will be available for the users ?

        I also have additional query, that any MF scheme will have multiple dates to go for SIP, is there any way in Coin where I can choose all such dates and go for SIP on these days ? For exa: My 20K SIP for one such SIP, i can divide into 4-5 days which that Fund house allow ?

        Also on the charges part, can you please provide some more updates, for which transaction Zerodha is planning to charge us for Direct MF investments?

  156. Moulali says:

    Hi,

    This is Moulali. Can I invest every month 500/- Rs for 30 years in ELSS mutual funds? please let me know?

    Ex: Axis Long Term Equity Direct Plan – Growth

    Thanks,
    Moulali

  157. Ankit says:

    Hi I am glad that Zerodha came up with this. But I have been using Kuvera over the last 1 year and currently it is way ahead. Request you to please add similar features which makes it much more user friendly. Features like importing existing portfolio via Karvy CAMS statement, family accounts, managed accounts and tradesmart are very much required. Without importing existing portfolio into coin it becomes very inconvinient for anybody to switch over easily to Coin. Hope it helps. Thanks.

  158. Sarita Yadav says:

    Respected Sir,
    When can we expect the following features from Zerodha:
    1. STP
    2. SWP
    3. Margin for Delivery Trading
    4. Margin against the holding.

    These kind of features are being offered by many platforms but are still missing at Zerodha.

    Regards

    Sarita Yadav

  159. Kannan says:

    @Zerodha Team, Does Coin App has any plans of bringing in goal based investing/ tracker functionality into its application anytime in the near future? Actually I am hoping for such a functionality from Zerodha.

  160. S V JANARDHAN says:

    Dear sir please
    I user-id
    Password

  161. Harshad Dixit says:

    Nice feature, can you please add an option to link it to existing COIN SIPs? Or when user starts a new SIP there should be an option to just use the mandate for funds on SIP date.

    If I have to create a schedule, its still easier to just setup a recurring NEFT transfer to my zerodha account, thats free as well.

  162. DIVYA DARSHAN PANT says:

    I have purchased some mutual funds in another Platform and now i want to these funds in zerodha platform. Please tell me what is the procedure.

  163. Puneet Jindal says:

    Link on console to register for mandate is not working. Please provide a link which will work.

  164. Santosh Kumar says:

    kindly share link to link with e-mandate

  165. Renuka says:

    how much amount u will deduct per SIP after three months? is it decided?

    • Mohit Mehra says:

      Currently, we do not have a charge structure in place. Once we finalise the charges, we will ensure this is communicated to all clients in advance.

  166. Uday Revadigar says:

    My bank is not listed for e-Mandate feature (Corporation bank). I want to start SIP for mutual fund investment.
    Please guild me the procedure to be followed in this regard.
    Thank you.

  167. Ajay says:

    If I redeem mutual funds .Then how to cancel e-mandate.

    • Matti says:

      Hey Ajay, you can cancel the schedule you’d have created on Console, and we’ll stop debiting your account. To cancel the mandate itself, you’ll have to reach out to your bank for now.

  168. Venkatesh says:

    As on 27/Dec/2019 eNach site is down.I wrote to Zerodha – no acknowledgement from them yet !

  169. Kalpesh Patil says:

    I sir, I have my tax saver SUPs with NJ client, Can I shift the same with Zerodha?
    If yes then need your valuable guidance on

  170. Tanmay says:

    Whenever trying to create e-mandate with SBI, after dedication of 1 rs, it is showing as “failed to create mandate entry”. I have checked that the amount 1 rupee twice was debited from account.
    Please help

  171. Abhith G says:

    Hi I am getting an error in the first set “Error creating mandate entry” , please help

  172. MAYUKH RANJAN PAUL says:

    Whenever trying to creaate e mandate with SBI, after dedication of 1 rs, it is showing as “failed to create mandate entry”. Kindly help. I would also suggest to add UPI mandate for SIPs as done in case of IPOs..

  173. Sumit says:

    Thanks for this feature, it would be very helpful & I have been eagerly waiting for this, but currently it’s not working via Bank of Baroda website. BOBO website is throwing error.

    However I am able to login on my BOB net banking separately. There must be some issue between digio & BOBO integration.

  174. Krishna says:

    There should not be any charges.
    It will discourage investor if they have to pay transaction charges.
    Already SIP start from 1000…people has to pay many times..

  175. SureshK says:

    This is a very good move! And the charges are pretty low. I am spending around Rs.10 for each transfer. I see some comment that e-mandate charges will be Rs5. This is less comparatively.

  176. Sushil bhingardive says:

    Why there is no option to look how much unit get deposited in my account ….

  177. Ravi says:

    Dear,

    I have done this e-mandate process with following instructions, and received email after few days that my e-mandate has been activated, but last 5 december when my sip amount which need to transfer AMC, not done and my sip got failed and get message that money will be taken during next schedule.

    Please help me to pay my sip amount to AMC.

    Regards,
    Ravi

  178. H P PRAHLADACHAR says:

    Find the email account open

  179. ShrikantN says:

    It would be helpful if e-mandate can be triggered based on SIP trigger/schedule setup with account instead of a new separate schedule defined for it. That way it will be always in sync automatically based on changes we do with SIP.
    Ok with charges if we keep it minimal.

  180. Sumit says:

    Can i buy IPO automatically with your E-mandate or should allow with BHIM app E-mandate to buy IPO?

    Please clear the confusion.

    • Mohit Mehra says:

      The e-Mandate feature on Zerodha is to fund your trading account. You can use these funds for investments in Coin. However, when applying for an IPO, the BHIM app mandate request has to be accepted.

  181. Hardik Shah says:

    What is the cost for emandates after 3 months

  182. Shaher says:

    Hello,
    My bank is not mentioned in the list (Corporation Bank). I want to start a SIP and I am curious about how will I pay the monthly installments.
    Please brief me about the procedure.
    (Additionally, If there is some procedure from Zerodha’s side about monthly payment options then please I request you to explain it in BRIEF manner. I tried contacting your online helpdesk but no proper answer was given, you can check my last ticket raised)

  183. V.Jagadesh says:

    My SIP not triggered and mentioned as an insufficient fund, But the fund sufficient fund was available, can you
    help to buy SIP.

    • Matti says:

      I guess you added funds after the mutual fund orders were purchased. Not to worry though, your order will be retried today and it’ll go through.

  184. Bittu says:

    I m use

    Online Google pye

    For the trading

  185. Akash Gaikwad says:

    Help

  186. Kshama says:

    I want to opt for auto-debit. But I dont understand why my account balance shows up neagtive. If i set 6000 as autodebit amount first it will deduct an amount so as to neutralise negative amount in my account and then my SIP wont get enough funds. Please look into thi

    • Matti says:

      Hi Kshama, I see that you were charged AMC on November 6th. AMC is charged on a quarterly basis (300/4 per quarter). You can transfer the negative amount manually and then set up a mandate for your SIP.

  187. Sourabh says:

    I am requesting you to add/display CAGR(%) of the SIP fund from the day I have started to present in main screen.

  188. sathiyaraj says:

    If i have started a Weekly SIP , can i able to possible to change from weekly to MOnthly SIP, or can i change the SIP amount in between?

  189. sathiyaraj says:

    Qn1:How to start SIP on a particular date? i cannot see any option to select date, it only shows order will be placed
    before 1:30 on trading days?

    Qn2: my linked bank account is ICICI bank, and had set up multiple SIP with weekly, monthly multiple frequency, for eMandate, from Zerodha side, do we need to setup multiple eMandate for each MFs or its onetime?

    • Bharathi Juluru says:

      ICICI net banking link takes to Corporate account login page not personal account. Due to this, my credentials do not work. Please fix the issue.

  190. Kalu ram says:

    Hello sir ji my pan card upload plz help mera pan card dubara upload karna h kes hoga

  191. Rakshith says:

    is emandate works for smallcase? If yes, please share the steps how to configure.

    Thanks,
    Rakshith

  192. VINOD KUMAR says:

    Plz make a option to credit redeemed amount in Bank Account directly on mutual fund redemption page.

  193. Amar says:

    Hello Zerodha Team

    I wish to invest in SIP on dates like 3 and 9 of every month. I think its lucky number for me but option on coin is for 1/5/10/15 etc. When are you going to open each day schedule. or can it be done through e-mandate. in that case what date should be for me for transferring fund for SIP on 3 and 9

  194. Amit Chaudhary says:

    20191030582402

    Faltu service

  195. Amit Chaudhary says:

    Zerodha Faltu service

  196. Amit Chaudhary says:

    20191030582402

    Still not updated POA

  197. R. N. Kumar says:

    I m getting problem regularly for fund transfer through UPI.
    All times it gets transaction failed.

  198. R. N. Kumar says:

    Pls. enlist Bank of Baroda for e-mandat facility immediately. I have to register for e-mandat.

  199. Varun says:

    can you please work on to add digibank by DBS.

  200. Solanki Sureshbhai javabhai says:

    My documents is reject.

  201. Chethan says:

    If I set-up a SIP for 5th of every month, will it work fine if I set the transfer also for 5th of that month?

    • Matti says:

      You’ll have to set the schedule a little earlier, as explained in the post above as it takes time for the bank to process teh mandate and make funds available.

  202. surya prakash says:

    How to increase the amount of SIP investment per month? OR do i need to create another SIP

  203. surya prakash says:

    how to know my selected investment is SIP or lumpsum?

  204. Siddarth says:

    The link still does not work. After clicking it, it just goes into endless loop..

  205. Srinivasan says:

    Is there any maximum amount limit for emandate in a single day?

  206. Nilesh says:

    How can I invest in sip…

  207. Suman says:

    Are eMandate charges started? I wanted to enable eMandate. But want to check before starting it. If not, any tentative date from when it will be started?

  208. Kamal Kant says:

    I agree while using sip to fund transfer

  209. Archana says:

    Is there anyway we can transfer SIP funds from other funds ?

  210. Prasanth Kumar M says:

    Hi,
    I’m very satisfied with COIN.
    But, recently I search SUNDARAM EQUITY FUND for investment, but that fund is not yet listed in COIN platform, and almost all other platforms like PAYTMMONEY, MONEYCONTROL etc, has already set the facility for that. Hope will consider this too.

    Thank you.

  211. Shaiju says:

    What is the cost after 3 months?
    You should have mentioned it first.

  212. Sudheer says:

    I have created a e-mandate recurring every month on 3rd for funding my SIP payments .The first schedule was to be triggered on oct 3rd and I got a mail also from zerodha that auto debit is scheduled for 3rd OCt and amount would reflect in trading account by 4th.However my bank account didnt get debit and now in e-mandate page ,it shows next schedule as 4th Nov and it has skipped the current schedule without debit of account.I raised a support ticket #20191004169479,the support agent said amount would get reflected by 4th Oct which hasnt happened and the ticket is closed.Can you check what happened here?

  213. Anees says:

    E mandate is showimg user name not found. And its not working

  214. Amita singh says:

    I want to withdraw my money how can I do this. plz help

  215. Vithal says:

    Hi,

    I am having regular mutual funds investing in other platform, I would like to bring mutual funds to zerodha coin and thought to change regular plan to direct plan. Could you please suggest me on my queries.

    Thank you.

    • Matti says:

      There is no conversion from regular to direct, as such. You’ll have to redeem the regular funds and buy the direct variant.

  216. Manoj says:

    How do we cancel this e-mandate?

    • Matti says:

      For now, there are no APIs for cancellation, so you’ll have to get in touch with your bank. However, if you cancel the scheduled transactions on Console, there will be no transfers from your bank account to Zerodha account.

  217. Pranith Kumar karampuri says:

    Please don’t charge the fee just like in other platforms for automatic transfers at the time of sip. One time mandate fee is acceptable. But recurring fee would be a problem.

  218. Ambuja Garnaik says:

    Sir, I want to do a stp in your platform. How can I transfer from debt fund to mutual fund in SIP mode. Please suggest.

  219. Ghanshyam Swami says:

    What will be the minimum fund to transfer?

  220. Sachin kumar Madesiya says:

    My cnc orders not show in my zerodha dimat account after 3 days

  221. Zoeb says:

    ”There is a cost to NACH e-Mandates, but for the next three months, you can register and schedule e-Mandate transactions free of cost. “
    So this wording means even though the facility is free. It will be charged after three months?

  222. Manish says:

    I think most of the brokers provide it as free value add service. One time mandate we can understand but fees on each sip is not something good for us.

  223. Debayan says:

    Suppose, I do the e-mandate today. It costs Rs.15. Now, I want to do a SIP. I cashed in Rs. 1000. So, the total transaction charge that I have to bear will be- Rs.(15+5+1000)=Rs. 1020.
    For the next month if suppose i want to add Rs. 2000 then i will have to pay Rs. 2000+Rs.5= Rs.2005
    Please clarify this doubt

    • Matti says:

      Since we’re not charging anything for the mandates right now, there will be no charges for the first 3 months. If we do start charging later on, it’ll only be Rs.5 per transaction, since the mandate is already registered. Also, while the first 3 months are free, we’d only start charging this later on IF it is required. We’d ideally want to keep this free for all. 🙂

      • Ambuja Garnaik says:

        Sir, I want to do a stp in your platform. How can I transfer from debt fund to mutual fund in SIP mode. Please suggest.

        • PAUL VARGHESE says:

          Hello Sir,

          I want to do SIP for 1000 per month, but the coin only allows minimum of 5000. That way you are cropping out majority of investors.

          • Lindo says:

            Hi Paul,

            At Zerodha, we do not follow the conventional SIP model. All your orders are sent to the AMCs as lumpsum investment orders on your chosen SIP dates. This allows you more control over your SIPs. You can select the SIP dates and frequency as per your convenience & you can easily pause, modify or restart your SIP online without any hassle or document submission. The minimum amount that is shown on the Coin platform in such cases is the minimum first-time lumpsum investment amount, once that is done the additional purchases can be for lower amounts too.

  224. Johnson says:

    I want to transfer liquid fund to multiple equity funds in STP mode in different funds. Is it possible?

  225. Shweta Gupta says:

    Just add zerodha’s hdfc account as a beneficiary in your bank account net banking page and set a scheduled transfer with transfer frequency ( monthly, quarterly, half yearly, yearly) and the neft fee is nil now for a few bnks as per RBI new rule, in this way u will be saving your fund addition charges as well as scheduled transfer will be done automatically

  226. Harshil says:

    Systematic withdrawal plan(SWP)
    & Systematic transfer plan(STP) are required

  227. Mihir says:

    This is something that I could do very conveniently if I used the same broker and bank. This is a limitation for zerodha coin platform and not a value added service.
    Having this functionality makes life easy for your customers and that should be a priority. Value added services is something that you should focus on and charge a premium for.
    Ensuring I have an easy way to make SIP payments is not a value add, but a necessity.
    Please end the suspense instead of dealing with it 3 months later. 😀

  228. Jayant says:

    This is like honey trapping, transparency says that either cost should be known or the option to cancel the e mandate be available.

    • Matti says:

      The cost of registering a mandate would be Rs. 15. This is a one time cost. The cost for each transaction is around Rs. 5. Hence, when we do start charging, this will be approximately what we charge.

    • Sandesh Naik says:

      I have transferred INR 1000 to my Zerodha account but i received funds by deducting INR 10.36

      Can u pls me for what these charges are?

  229. Sachin Gupta says:

    Much like everyone on this thread. Would like to understand the cost for these transactions. Better to keep it known upfront as other companies do not charge this.

    Regards
    Sachin

    • Matti says:

      The cost of registering a mandate would be Rs. 15. This is a one time cost. The cost for each transaction is around Rs. 5. Hence, when we do start charging, this will be approximately what we charge.

  230. Maninder says:

    which banks are available on zerodha platform for emandate

  231. Bijoy mallick says:

    I have a mutual fund in dmate account of axis Bank but I want to go zerodha platform.is it possible ? And how ?

  232. Ajit says:

    Hi zerodha team,

    Support to Rupesh’s question. We are paying for so many things and not charging anything. If it is Nach and chargeable then what is meaning of digital transaction. I would like if we considered this request to make charges nil. I m sure more customers will start it as major obstacles or time consuming is fund transfer only.

    • Matti says:

      Hey Ajit, we haven’t started charging yet. However, there is a cost associated with mandate registration as well as each transaction. If it is feasible for us to offer this for free, we will continue to do so. However, if the cost has to be passed on to the customer partially or in full, we may do that too.

      • Ravi says:

        There is no charge when we transfer funds from Google Pay or other wallets to Zerodha, then why the charges for it. When the free options are available, why anyone will register for it. How this system of funds transfer is better than transfer of funds free of charge from Google pay etc.

        • Ankur says:

          For convenience, people will opt for auto debit with 5 Rs per transaction.

          Some banks like kotak have also started charging for upi.

  233. Shashank says:

    It’s good to have e-Mandate feature but transaction charge fee most not charged.

  234. Bijoy mallick says:

    I have a regular fund but I want to go from regular plan to direct plan.
    What to do ?

  235. Yekavi says:

    The decision to charge transaction fee or not, should be clearly stated. And the approximate fee should be provided too, so that the consumers/ users could decide to use the service or not. Otherwise, half information creates apprehensive to the customers. Thanks.

    • Matti says:

      The cost of registering a mandate would be Rs. 15. This is a one time cost. The cost for each transaction is around Rs. 5. Hence, when we do start charging, this will be approximately what we charge.

      • Kamalesh Rakshit says:

        None of the banks or platforms charge anything for this service. I don’t think so its a fair idea to charge

      • Senthil Kumar says:

        In case some one is choosing SIP for Rs. 500 a month then there will be upfront cost of 1℅ (Rs.5) each month apartfrom 3 ℅ ( (Rs.15) one time charges . This is not acceptable and will spoil the purpose of investing thru SIP. Better not to charge any thing in case of digital. Expect a revert ASAP

      • Sachin says:

        It is not fare to charge on the digital payment and it is against digital india campaign. Think thrice before making this decision because I will be the first one to stop SIP if you started charging

  236. Franky Johnson says:

    We need Systematic Withdrawal Plan and Systematic Switch Plan

  237. Saksham Gupta says:

    Please clarify whether if we schedule within 3 months then debits will be free for lifetime or after 3 months we will start incurring charges

    • Matti says:

      The transactions after the 3-month period will be charged, if we decide to start charging.

      • Sushant says:

        Why do you want to charge for this when other platforms/apps dont charge for the same thing.
        Remember why people started moving to Zerodha in the first place?
        Dont force people go to other platforms

        • Suyash Bele says:

          Indeed a good point. The whole reason for choosing zerodha is the same reason. If it starts charging, there’ll be no choice than to move to other platforms.

          • Manish says:

            I just wanted to start SIP with Zerodha but after seeing this charges thing, I moving to other platform now.
            Thanks for the info

    • Vinay says:

      You said, there won’t be any charges for the first three months after registration on e-mandate.
      But what will be the charges after that for each month?

      • Mohit Mehra says:

        Currently, we do not have a charge structure in place. Once we finalise the charges, we will ensure this is communicated to all clients in advance.

  238. Rohit says:

    How much it will be charged after 3 months

    • Matti says:

      We haven’t decided the pricing as it. It would depend on the bank charges, however, it won’t be much.

      • Rupesh says:

        Why is there a transaction fee? Other platforms do not charge anything for bank mandate for setting SIP. Please help understand.

        • WhyChargeMandates says:

          I second that…. Zerodha is sitting on a stinking stack of cash and is the biggest player in town by volume and subscribers. cant it just wave off charges for auto mandate…

          Hello, the money comes to your wallet only right? i mean think over it.

  239. Nagesh kini says:

    Thanks for the detailed article. Unfortunately the Link provided for the list of banks supporting E-NACH is not working.

    • Mohit Mehra says:

      Hi Nagesh, thanks for pointing it out. The link should work now.

    • Mohammed Ameen says:

      My bank is not in the bank list..Telangana State Co-op Apex Bank… So What is the advise for me..
      Please advise urgently.
      Thanks…

    • Srinivas says:

      I have tried to buy HDFC Index funds from Zerodha but these Funds are not available in coin app but when I check in other platforms these funds available why these funds are not available in zerodha coin, please give clarification and advise me how should I buy thse HDFC and TATA index funds.

      Thanks,
      Srinivas.

      • Aniket says:

        Which one u referring to…is it sensex plan or nifty plan?
        Because I have the sensex plan.

      • Ramu Kaka says:

        Bro,the amc could not pay required commission with coin to sell off specific fund else it’s not nasa roket to launch from zeroda😅

    • Kiran says:

      Thanks for providing good facility.Link provided in the description says the bank does not support, my Bank’s name is mentioned in the list. Please guide how to proceed.

    • Vipin says:

      Not working link

    • Nithin says:

      My money was deducted from the bank by Zerodha as part of e mandate, and it is not deposited to my Zerodha fund , for past 2 days ,zerodha has blockedmy money not refundin back to my bank and not depositing it to zerodha account , why such a bad customer service – i have created ticket but no use , nobody is helping , even cant reach out to the customer care number

      #20200407932727 – Ticket number

      tomorrow is my SIP , but i dont have fund , should i file a case now ?

      • Mallikarjun says:

        Even my case also same , I got deducted from account and not deposited in trading account , better to not use from next month need to check

      • Mohit Mehra says:

        Hi Nithin, this happens if we don’t receive a confirmation of the funds from the bank and NPCI. However, since you have provided proof of the funds debited from your account in the above-referred ticket, we’ll process your SIP manually (as confirmed on the ticket).

        The confirmation, in this case, has been delayed due to the operational issues at the banks and NPCI because of the lockdown situation.

    • Mallikarjun says:

      How many days will take add funds to account after deducting from bank account

    • Kishore says:

      I have multiple SIP, is it required to schedule multiple schedule trancation or I can add all money and keep one transaction?

      • Venkat says:

        I am alos planning multiple SIPs, is it required to schedule multiple schedule truncations or I can add all money and keep one transaction? No Answer to the previous question…can you answer it asap.

    • Pradyumna mandal says:

      I make a application for account opening,but it take 3 day ,but dont reply form zaroda,i pay 300 ruppess for opening account,
      Please told when my account open,or any problem,
      Wow i can refund my money, i thing i get frauad by zaroda

    • Sreenivas says:

      I have been trying for emandate through coin since I started app but couldn’t succeed. The link is going working..

      • Shubham says:

        Hey Sreenivas, please create a ticket at support.zerodha.com so that our team can have this checked and assist.