Installation – Pi

March 11, 2015


Do read the introduction post on Pi. To have Pi enabled on your trading account, you have to be an active client with us. Active clients are those with at least Rs 10,000 in their trading account, or who have executed at least 30 trades in the last 6 months, or 20 trades in the last 3 months, or 10 trades in the last 1 month.

Please note, as of 11th August 2015, Pi has been made available to all clients of Zerodha, active or not. 

Request to enable

Login to our reporting tool Q, and click on the green Pi link to place a request to enable. If you don’t satisfy the above mentioned criterion for an active client, you will not be able to click on this button. Once you place the request it might take up to 24 hours (on working days) before you are enabled and get a download link and license key to use Pi.


Enable Pi by clicking on “Get Pi beta access”


Download link along with license key


Click on download Pi in the above image and then follow the sequence of steps below.



Double click on pi setup file. You can also look at the help doc for installation help.


Click next


Click next


Next to start installation. Should take not more than 2 -3 mins.


Pi icon on the desktop. Double click to initiate.


Enter your login and password. Enter license key  from your Q (check 2nd image from top) to complete installation process.




  1. Microsoft .NET Framework 4 (x86 and x64). Ideally your system should already have this, if not you can download directly from Microsoft or using our Google doc. Note that a system restart might be required. If you get an error saying “.NET framework 4 installer error (HRESULT: 0xc8000222), you need to install this patch.
  2. Microsoft Visual C++ 2008 Runtime Libraries (x86). Again, ideally you should already have this. If you don’t have it, click here to download.
  3. Microsoft Visual C++ 2010 Runtime Libraries (x86). If you don’t have it already, download either directly from Microsoft or use our Google doc.

System requirement for optimum performance

  1. Intel Dual Core Processor or Higher.
  2. Windows XP/7/8/10.
  3. RAM required is 2 GB.
  4. Display Resolution greater than 1024 X 768
  5. HDD required is 2 GB free space in the installation directory.
  6. Internet Connection >=512Kbps and should be seamless.

Additional Info

  1. If you are already using Pi and want to install the latest version: Ensure you first uninstall the older version of Pi from the Control Panel (Windows key + X).
  2. On Windows 8 if you get a message, “Windows protected your PC”, click on “More Info”, and then click on “Run anyway”.
  3. Some antiviruses may identify Pi_setup.exe as false positive (ex: 360 total security). Make sure you add it to the trusted files list.
  4. Software like Magic Macro, AutoHotKey, AutoIT, FastKeys and similar should be disabled while running Pi.
  5. If charts are not opening, go to “C:\Zerodha\Pi\”, right click on “register_chart.bat” and click “run as administrator”Relogin to Pi.
  6. For Windows XP users, before the Pi installation, please download and install Microsoft WIC (if not installed already) from the following links for 32 bit OS or 64 bit OS respectively.
  7. For the best GUI (Graphical User Interface) or looks of Pi on Windows 7/8:  Click on Control Panel -> All Control Panel Items ->Display and change the size of all items to “Smaller – 100%”. Check out the image below.

Control Panel settings for best resolution of Pi

8. Also if the font seems to be different in your installation than what you see in the images above, open the “Open Sans Fonts” folder in the downloaded installation file (3rd image from top of this post). Once this is opened, you’ll see two fonts, just double click on both these fonts and choose “Install” as shown in the image below.


Installing Fonts for Pi

Happy Trading,

P.S. Please note, as of 11th August 2015, Pi has been made available to all.


Your friendly neighborhood discount brokerage


  1. girika says:

    installed not working on windows XP

    • Ayush says:

      i also have face this problem

    • deepak says:

      i have also problem to download pi software . it show messege that We ran out of invitations, next set of invitations will be added soon. Please come back later. now what can i do pls help me anyone who know about it

    • Vishveshwar says:

      Do you guys support ? If yes, please help me with download linke and stepst to install. thanks

    • Anbarasu A says:

      Will there be any possibility of installation files for Mac or web version in future ?

      • Faisal says:

        For Web, have you checked out Kite? Kite is our easy to use Web platform.
        We are still working on Pi for Mac, in the meanwhile, you can check this video(Pi using VirtualBox)

        • Arvind says:

          Any update on pi for mac ?

        • Rohit Kumar says:

          any update for PI on mac

          • Matti says:

            No plans to build a Pi for Mac as of now. I suggest you use Kite.

            • amit soman says:

              This is not done matti… 🙁
              You have created high expectations from traders, now you can’t turn down the request just like that. Suggest us a better workaround for mac. Pi using virtual box has got lots of issues and bugs… I lost a lot of money in bad trades due to technical errors… Can’t trust that method with my hard earned money anymore…
              We need something solid for MAC OSX…. please!!!!!

              • Matti says:

                Kite is our flagship trading platform available on all platforms since it’s web-based. The team that built and maintans Pi, Tradelab – a 3rd party, doesn’t plan on creating a Mac version. Offering and supporting multiple platforms is a huge operational overhead. Hence Kite for everyone. 🙂

              • Shashank Jhajharia says:

                Install windows on mac. it works fine.

                • Samar Sodhi says:

                  Not having support for PI on apple mac is really disappointing.
                  The justification that the 3P provider/service does not support mac due to maintenance overhead is not good enough. All development decisions are benefit to cost trade-offs. The assumption you are making is that mac support is not worth it.
                  Is there data on your side to substantiate that claim? e.g. can you pull client metrics on how many users access Kite via mac to windows; and if that number is a steadily increasing number or large enough.

                  I would request you to put customers first vs designing/developing products backwards from what a 3P can support.

                  • Matti says:

                    Samar, Pi isn’t our own platform, so we do not make decisions for its development strategies. It is simply a vendor product that we offered before launching our own platform Kite. Now, since Kite is an in-house platform, we are able to take into account user feedback and make changes to the platform. This isn’t true of Pi. It’s not about a cost/benefit analysis, but simply that we don’t own the product, so can’t change it.

              • K G Shriram says:

                Please consider using Boot Camp to download and install Windows on your mac.

                Hold the Option / Alt to choose between MacOS or Windows during startup.

                Ascertain that Zerodha pi works as described with standard / limited user and thereafter purchase a home license.

                Glad to be of help.


      Alerts not generating in latest updated in windos 10

    • Mithun says:

      Even after running the register_chart , not getting chart and chart tools in Pi. Please guide me. Thanks

    • suman says:

      my orderbox not show in my platform,so i many problem faced pls any body help me

    • gaurav says:

      as i am a demat account holder at zerodha , how can i get trading terminal

    • Pushkar says:

      It’s showing popup :

      This app is obsolete. please use kite

      • saqib amin says:

        bro i am also facing the same problem.

        do you got any solution of this.

        then please reply

        • Shubham says:

          Hey Shaqib, we no longer provide support for the Pi platform, and it has been phased out completely. Pi is not an in-house Zerodha platform and since the software updates on Pi are dependent on a third-party vendor, the development can be slow and not optimal. Would recommend you use Kite which has a lot of super cool features and is our in-house product. More details here.

  2. girika says:

    Nice experience.
    Got call. and a remote repair. working fine now.

  3. virender says:

    sir my id is rv1033 the newer verion of pi shows an error i attech the screen shot of that pls help

  4. Rakesh Choudhary says:

    sir My ID is DR0113 after i installed the Version – released on 30/03/2015 of Pi on my Window 8 Laptop. when i login with my user id and password there is no response after that.
    and whenever i try with wrong password messege displayed wrong password.

    attaching the screenshot

  5. Senthil says:


    Is it possible I can install PI on two or more PC’s ( Office And Home)with the same license.


  6. PRAMOD KUMAR says:

    Dear sir,
    My pi login ID is DP1967 after i installed the Version – released on 30/03/2015 of Pi on my Window 7 Laptop. when i login with my user id and password there is no response after that.
    and whenever i try with wrong password messege displayed wrong password.
    attaching the screenshot.

  7. dn0737 says:

    I am getting the same error(Unhandled Exception) as Girika and virender (shown in comment above) and I am using Windows 7 professionals. Please help to rectify the problem.

  8. Nitin says:

    Happy with the service…. Pi is working fine now.

  9. anil says:

    my pi software is number are cut
    and pi in enter and some number are cut and half
    my account RA5304

  10. Sam says:

    currently i have less than 10000 in my account. If I deposit more than 10000 will I get access to PI instantly??

  11. Prabhat Kumar Singh says:

    My AC. ID is RP1667, i have installed PI, but whenever i give password, it doesnt work. I get a reply that, USER BLOCKED CONTRACT SYSTEM ADMINISTRATOR. Please prvide me a solution…. ok sir.

  12. RAM SURAJ MAURYA says:

    Dear sir, i have 2 account can i run ZT &PI on one computer at same time

  13. msuryawanshi says:

    Hello Sir,

    i am trying to logging in PI application into office network. it does not getting logged in. Is there any way we configure the proxy host and proxy port while running behind the proxy.

  14. VG says:

    Is Pi compatible with Mac OS?

  15. Raja says:

    My Client Id is DR1063. Recently I installed PI Version The aplication is colosing when ever I am going to activate it i.e after entering the ativation key the software is closing automatically. My OS is Windows 8.1 64 bit. Please do needfull.

  16. Rushikesh says:


    Is Pi software compatible with Windows/iOS tablet? I reaaly liked Pi software and when in office I am looking forward to trade on Pi itself. If it is compatible with Windows/iOS tab, I will purchase one tab for the sole purpose.

  17. shilen says:

    I have downloaded Pi but when I login from my ID DA3048 it does not connect

  18. RA1398 says:

    Please open pi for downloads again. Been waiting for a while now.

  19. RA1398 says:

    Account id – RA1398 have placed a request 2 days ago. Kindly check on this. Thank You

    • We are all off for the long weekend, will get someone to have this checked first thing monday. Btw, can you try logging in now, the license run out bit, should be fixed.

  20. VIDHANT JAIN says:

    Pi, doesn’t work on Mac right?
    Suggest me a very good trading software with decent charting facilities for Mac.

  21. VARUN GIDH says:

    Can I run ZT &PI on one computer at the same time if I have only one trading account? PI specifically for Charintg and ZT for simple order execution.

  22. Palani says:

    In how many PCs can I install PI, with the activation code provided?
    and also if I Install it in one login in a PC, will it be available in the other login as well?

    I will open the PI instance only in one PC at a given point in time, but I need to decide where (all) to install based on your input – I would prefer more flexibility.

    Best regards,

    • You can install it in as many pc’s as you want. But with one login id, you can be logged into only one installation at a time.

      • SANJAY PATEL says:

        My id : ds4479
        my operating system is win 8…so que 1).how can enable rt data on pi to excel?
        2).my own excel sheet generated buy sell signal with my personal logical maths…so how can i convert in auto trade..or semi auto trade..i also interest any pay service. ( developer..) ..but i want my snapsheet make automated …pls help with hart…i want top like u…proud of u..sir

  23. Bhagwan R Keni says:

    Sir My ID is RB0953. After I installed Pi on my Window 8.1 Laptop when i login with my user id and password there is no response after that and whenever I try with wrong password messege displayed wrong password.

  24. ANAND PAI says:

    What is the stamp paper value required in following
    Deed for Creation of HUF.
    Gift deed for cash gift from father to son’s HUF while creation of HUF

    Can trading be done in the HUF account.

    • Venu Madhav says:

      The Stamp duty payable would vary from State to State. As far as I know, the Gift deed is to be done on a Stamp paper with value = Rs.100.
      It would be best to consult your tax advisor/Chartered accountant to know the exact rate of Stamp duty.

  25. aditya says:

    Dear Nithin,

    Successfully installed pi but charting and graph are not showing…plz help

  26. vijayan says:

    I am using nowonline platform. Can I get pi facilities in this or do i have to migrate to ZT platform ?

  27. Dhanam says:

    If I installed Pi can i have the option of using either pi / ZT at a time?

  28. Manasi Joshi says:

    When I try to login to PI, It is giving error as Invalid User ID.

    My user ID is DM0399. Kindly let me know the solution.

  29. SHINI says:

    my id is DS5959. PI showing user blocked. Kindly advice how to unblock.

  30. SHINI says:

    resolved above.
    Kindly advice How to apply SuperTrend in Pi and how to add new fibbo ratio like 88.6%, 127.2%.
    Thanks and regards,

  31. Kumar says:

    Will it work with proxy from inside company network? I am not able to connect. No issues without proxy.

  32. Srini says:

    Hi, I was told that there is desk trading platform to support Mac (iOS) users.. But I am not able to find any link for iOS.. Can you please share one.

  33. ANKIT KUMAR says:

    Dear sir, my pi sw was working fine but since past couple of days only login screen is showing and nothing else proceeds.
    Even after reinstalling only login screen shows and nothing else after giving the credentials.
    Id- DA5801

  34. shanmugam balaji says:

    dear sir

    sub: my account rb0752 with you-pi charts not working

    whenever i am clicking charts in pi software, its closing automatically, saying the software pi needs to be closed.

    please help in this regard


  35. vikas patel says:

    Sir, when will my pi is activated… RV2178…Thanks in advance….

  36. Amarjeet Singh says:

    After installation of pi I am unable to activate Pi software as the activation link is not appearing when I click on Pi icon on desktop. Login screen comes up with username and password and when I enter these details I can not press the login button. It does not work. And I don’t know how to activate. Please help me activate my Pi.

  37. Amarjeet Singh says:

    But I am still unable to activate Pi as Activation link does not come up when I double click the Pi icon on my desktop? Any Solution PLEEEEEEse

  38. funnyman says:

    I have AutoHotKey software installed in my PC. What’s the problem it poses to the Pi? Any advises to run both of them.

  39. Arunkumar says:

    Hi Nitin,

    The installer packages (Main + Patch) may be containing virus. I run Norton Antivirus on my machine, when I tried to install the PI software, it blocked me saying that potential virus threat.

    Please make the installers with valid signatures so that any of the Antivirus Software can trust.


  40. PRADIP says:

    while using Pi and back testing error “Enter details in correct format” is displayed.
    My id is : DP0511

  41. S KUMAR says:


  42. Sumit says:

    I can understand SEBI requirement of allowing one account to be logged in from only one place.(PC/mobile/web etc). But how to login from two different accounts on a single PC at the same time? because allowing two different accounts to log on same PC correctly fulfills all SEBI rules.

    1. Can we login to same Pi instance from two different accounts at the same time?
    2. If not possible then can two different instances of Pi run on same PC?

    Please guide me through this as I need to manage two accounts.



    Is pi compatible with windows 10???????

  44. Satpal Singh says:

    Pi not running on Windows 10
    only login windows displays, but nothing else
    Tried all the possible options mentioned here, but nothing worked


  45. Amar Mun says:

    How can i get historical 1 min data exported to excel sheet from PI.

  46. indranil says:


    If you have removed the “active traders ” condition for the download and installation of Pi ,could you please update the beginning of this post based on below line ?

    “P.S. Please note, as of 11th August 2015, Pi has been made available to all.”

  47. KANWAL says:

    Hello sir,
    My client id is DK0110, I have downloaded the pi platform, and before that got the activation key. After downloading there was no option to paste that activation key.
    When I tried to login, it did not allow me , saying invalid user Id.

  48. deepak satpathy says:

    my dropdown menu only shows NFO, why its not showing NSE,BSE etc

  49. Charles says:

    After login Pi is showing a window with msg ” Loading contracts for subscribed exchanges ” more than a hour gone.

    • champak says:

      Hi Charles,

      Was your problem resolved? I am also facing the same problem on one of my computer.

      • Balaji Ponnambalam says:


        Did your problem get resolved?

        I’m facing the same problem. If resolved, kindly guide me.

        Thanks in Advance


        • tarak says:

          I am facing this issue even in 2017 October. Not resolved in PI. It appears there is no further investment for improving PI.

          How was your problem solved? I did re installation of PI. But this is a major irritant.

          @Nithin, Are you planning to shutdown PI or put it in coma state. (no new features but in sustainance mode)

          • Abhinit Kulkarni says:

            I am still facing this issue. My client ID is ZQ9761

            • Matti says:

              Hey Abhinit, you’ll see this screen for a significant time only on your first login from a computer or after reinstalling Pi. Successive logins should work fine.

              • Satish says:

                As of 4th April 2018, I am facing same issue. Pi remains on that “Loading contracts…” screen forever. I have downloaded latest version and did uninstall-install twice but no luck.

                Any help Zerodha Team?


                • Ketav Patel says:

                  Guys I have a solution. Go to the installation folder. Zerodha -> Pi. In this folder there will be a file name pi.exe.config. delete the file. Restart pi. Worked for me!

  50. Praveen says:

    Hi installed PI,

    and installed Pibridge, but still no option in PI of Pibridge.

    plz help

  51. sunil nagpure says:

    pi installation problem see pic. plz give me advice what can i do

  52. Sheik says:

    Hi sir.. is there any way to run Pi on android tablet…? Not so much convinced with zerodha android app.. pls reply

  53. Sheik says:

    Glad to see this… but what about run the PI version via cloud desktop…? Hope u know what I mean.. any possibilities..?

  54. murtuza hussain says:

    1.When ever iam placing an order on updated pi using graphs it is getting placed at sl-m unlike before plz look into the matter
    2.Is pi available for windows tab?

  55. yuvraj singh says:

    does all your software works on apple mac?
    if not then u should b working towards that too.

  56. HI NIthin. Can i suggest one thing for PI charts…KIte looks more promising then PI BCoz of quality of charts..Then why don’t you take that Idea into PI. I.e if I open Nifty chart in PI a new page inside terminal opens up the Kite Poped out chart like i see on KIte.

  57. Sagar Tambre says:

    Hi Nithin and team

    hope all of you doing well And my wishes always with you.

    I had a very important query and would like to know if PI has been tested on windows tablet. If it can work on all windows tablet just as how it functions we will be blessed to hear it. Because we will have the scanner algos bracket orders and lot of other beautiful features on the go.

    Please let us know at the earliest as I am on my toes to go get one windows tab if you say it works perfectly fine as it does on the system. Also which tabs does it work will be very helpful. We will turn out to be a revolutionary Brokers


    • algogeek says:

      In high configuration windows Tablets which runs on windows 8.1 Operating System, you can install pi , but, as the tablet has limitations as touch and type functionality, you may miss some features of pi like right click function will not work as it is touch, Pi is terminal designed especially for PC’s so, recommended to use laptop or netbook.
      KITE works excellent in tablets and very responsive web platform which also has good charting like PI

      • Sagar Tambre says:

        Thank you so much for your response… We we can use portable and wireless mouse and can defeat the limitation.

        Kite is beautiful no doubt but does not yet offer bracket orders and scanners

        So that being said. Zerodha pi is fully functionable on a full windows 8.1 tablet.

  58. Naveen says:

    Can i install pi sofware in ios in mac book ?

  59. jayshree says:


    I am getting error while running the Pi software.

    • Zerodha IT says:

      Your installation files of Pi seems to be corrupt.
      Please do the following:

      1)Navigate to C:\Zerodha\Pi
      2)Double click on Uninstall.bat
      3)Reinstall Pi(make sure you have the latest version)
      4)After installation from Help->Check for updates to be sure you have the latest version

  60. saiprasad thota says:

    i can login into pi it is showing invalid id and password event when theid and password are correct

  61. Murali says:

    Every time the present candle is hiding and some times misleading the historic candle to be present candle.i would like this one like lock it at present trading candle and cannot move into hide..very frustrates some times

    • Venu Madhav says:

      The gap between the last candle getting formed and the data value being displayed is on purpose. This is so that the data value doesn’t overlap on the candle getting formed. Would it be possible to send a screenshot with the system time being displayed with cursor on the last candle?

  62. Murali says:

    Posting the chart aswel when it hides…..

  63. Murali says:

    on a Blue theme when i want my chart to own custom background.–then

  64. Nitin says:

    I have downloaded Pi but when I login with my ID RN1937 it does not connect. I have enough money in my account. When i install no key will be asked. Plz Help

  65. Rajkumar says:

    Please active pi platform my id DR4086

  66. Sathish Kumar says:

    Any plan for native IOS (IMAC) version…(Not through virtualisation like parallels etc).

  67. vinod says:

    In site it is mentioned Rs 9 /Transaction , but yesterday when i transferred the Fund it was charged
    Rs 10.26. Pls mention clearly the charges

  68. zax says:

    Recently opened account with Zerodha , yet to start trading. trying to understand nuts & bolts of the platform.

    I have been with ICICI Since last 14 years based on some recommendations want to try Zerodha.Relying on Kite . I do trade in US market as well where we have very good feature provided by those broker firms where you can buy and sell same day means square off your cash positions. In Indian brokerages I can see they classify as intraday or delivery which have different definitions. Do we have an option where I can buy in cash and if I want can square off on same day and If I want to carry forward my position to subsequent days then it should be done… do we have this over here?

    Any date by when we can have kite for iOS where I can do any trade on move via mobile?

    • Venu Madhav says:

      You can do this by choosing the appropriate product codes:

      For Equity:
      Choose CNC (Cash n Carry) to take delivery positions
      Choose MIS (Margin Intraday to take Intraday positions

      For F&O/CDS:
      Choose MIS to take Intraday positions
      Choose NRML (Normal) to take carry forward positions

      Kite for iOS would take some time. We’ll let you know once its released.

  69. madhu says:

    Does pi works on ubantu os?

  70. Rama Shankar says:

    @nithinkamath @venumadhav
    So, I just installed Pi and came to know that it doesn’t work behind an authenticated proxy server.
    When will this feature be available? I am using kite for now. I supply in my client ID and password and then answer security questions and after that Pi shows “not responding” and then “error 407 authentication required” and then “not able to log in. Please restart again to continue”.

    I really hope this problem be fixed as soon as possible.

  71. kissshore says:

    Client ID :- DK3629

    Ticket #223249

    problem not yet resolved…

    Yesterday i have downloaded the pi software and updated it, after that while logging in it is showing error message stating that Unable to connect to the remote server.

    Very much eager to invest and trade in PI trading platform..

  72. kissshore says:

    Above Problem solved..! thanx to sreenivasulu.m..!

  73. Lakshmi Kanta Panja says:

    My Client ID : DL0258
    Called Zerodha at 080 33102020 – Swithced off
    Called Zerodha at 080 4040 2020 – On Lifetime hold and wasting money on STD Call
    My Problem is that I am not able to log-in to PI.Getting error message with Microsoft .NET Framework.
    Yesterday night it was working fine.Suddenn problem this morning.
    I guess I have to live with this problem considering my plight with the call center experience.
    Only God above can help me it seems.

  74. Veena sharma says:

    Hello sir,
    Can we use pi on tab. Can we put BO in Kite if yes how?

  75. Niranjana BS says:

    Hi Team,

    Could you please enable the option of NSE and BSE in my PI Account. Not able to find them in the drop list. Below screenshot of it for reference.

    My Login ID: RN2402

  76. Raghav says:

    Hi Nithin,
    i have 2 queries:
    1. When will Mac users be allowed to use Pi,through an authorised software built specifically for iOS?
    2. Why am i not getting margin on my stock holdings?(i just transferred all of my holdings from another demat to zerodha and was shocked to know that i will not get any margin on them)

    Thanks in advance

    • Venu says:

      1. Pi for Mac is under development. Till then you could use Kite (
      2. You’ve to request for your stocks to be pledged. Margin isn’t given by default. Margins for Zerodha DP should start from Feb 1st.

  77. Vivek Deshpande says:

    To enable Pi, is there any money deposit amount requirement needed or its ready to use?
    Right now am using Kite.

  78. Mohd says:

    Hello Team,

    How can I get “advanced camarilla pivot points” in PI as I prefer them while doing my intraday. These point of kinda effective and I am eager to get them integrated.

  79. Khadar Pasha says:

    Hi Team,
    Please tell me when is the PI going to be released for Mac book . Mac Os laptops.
    Please let me know.

    Khadar Pasja

  80. Kinshuk says:

    Please provide pi for Mac, as Kite doesnt work on BSE. I am facing this problem since 1 year now. Beta build will also do, but please provide one.

  81. Sibasis Sahu says:

    My ID is PS0982.
    My trading account opened on 02/03/2016 i.e Wednesday
    1) when i am logging into & clicking to Pi it is showing ” error while adding access,please contact support”.
    2) after opening of the trading account can i trade in futures & options intraday.

    i am very eager to trade in futures through pi Expert adviser so kindly help me out.
    My ticket no is 474218

  82. venkatesh marpu says:

    Dear sir I was unable to login in pi .

  83. vijender says:


    can i download pi on my micromax canvas wifi laptop (intel atom quad core, 2 gb ram, 1.33ghz clock speed)

  84. vijender says:


    i have been trading with sharekhan for five months.
    now i want to move to zerodha as per service and brokerages.
    do i have to close the acc. with sharekhan.

  85. Pushkar tharewal says:

    Client id RP2849
    I m Unable to install pi setup on windows10
    Failed to Microsoft visual c++ 2008 runtime library (x86)
    Its too old. May be not supported by w10
    N It’s really important.

  86. Pankaj Rajput says:

    I am not able to go ahead of this screen, as i am able to log in but after this continuosly this type of screen remain there so please provide a solution for this.

  87. Siva says:

    You can go to C drive, Zerodha, pi folder and delete all .bin files and then try to login again.
    If you need any assistance on this you can write to [email protected].

    • Pankaj Rajput says:

      Dear Sir, As per your advice i have aldo deleted .bin files but then also there is a same problem. Please help me for this. You can contact me on +918976911565

    • PRASAD says:

      I can not place BUY SELL orders in Pi, even can get updation to

      What to do … I m using windows 10

      I hace done unstall then reinstall …but guess what same Result ……

      Please fix the problem at the earliest ….

  88. Shajil Viswanathan says:

    After loading PI, Iam not able to see NSE option under Market watch. Only CDS and NFO option seen in the dropdown. Hence not able to create a Market watch of stocks. Pls help.

  89. Shivam vyas says:

    Pi is not showing charts, when trying to open it says “Unable to fetch historical chart data, only live data will be there” and still doesn’t shows anything.

  90. Arup Dass says:

    Can the posts be ordered in reverse chronological order that is latest appearing at the top. That way readability will be much better.

  91. Prakash Sonani says:


    I am using Windows 7 OS. I am able to install Pi software however when i login it crashed( and windows standard message shows application stopped working).
    I had raised ticket and support team tried to analyze, they connected to my desktop 2 to 3 times, and tried several things , however they are still not able to find the solution. It has been more than 2 weeks that I am not able to trade via Pi and have to use kite.
    I have sent email twice to resolve this issue. Still not got any answer. client is RP3604.
    can you please help to resolve this.?

  92. koushik dutta says:

    Client id RK0394
    I m try to install pi setup on windows 8 but, i failed to install Microsoft visual c++ 2008 runtime library (x86), it says -A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.
    can you please help to resolve this.?

  93. Sooraj Jogendra Mishra says:

    Sir, can We use Pi software in tablets having windows operating system…??

  94. Sooraj Mishra says:

    Kite is good..but I am habituated to use Pi and I like using pi….will it be possible in near future…??

  95. dd0658 says:

    Hi Wanted to know if Pi works on UBUNTU os ?

  96. Rajesh says:

    A screen appears “Loading Contracts for Subscribed Exchanges” for hours but nothing gets loaded and i cant trade.

  97. Siddarth says:

    Please Make PI for MAC as soon as possible. Request.

    • Siddarth, it is tough since Pi is built on .NET (microsoft).

      • Abhi Bavishi says:

        So what? Are you saying that thousands of your customers would not get access to Zerodha’s platform, just because they have a different laptop? Personally speaking, I love Zerodha, but I would not wait even a minute if a competitor comes along with similar offering and makes a software that runs on Mac as well.

        How can you ignore a customer segment, just based on the choice of your technology stack?

  98. chandra says:

    hi guys,
    when is pi coming out to support Mac.?
    just signed up today & got to know it is only available on windows…

  99. Devdas Chandewar says:

    Dear sir, I want to purchase new laptop with Atom processor (coz size is small and much cheaper and handy when travell) specially for trading on Pi.
    Sir could i run Pi with good speed on atom processor laptop?

    • You could, but the better the processor, the better the performance. Btw, why don’t you use

      • Devdas Chandewar says:

        Thanks for quick reply sir,
        I am working in Public Health dept. My job schedule is very intermittent and more free time could be available after 2 pm till 10 at night, also internet speed is very sluggish here. Thats why i m planning to day trade on MCX cruide oil.
        I m studying some strategies after loosing lots of money on tips. I have decided to do study and apply seriously with full discipline. So i need very handy laptop.. preferably small in size. I try Kite… its quite good. But i like Pi .. also my eyes n mind has set for Pi as i do daily practice on Pi.

        Dear sir… if possible pls suggest minimum configuration for pi . Thanks.

  100. NIKHIL says:

    Pi is great for charting, but slow and always lagging says (NOT RESPONDING) and not able to place quick buy sell order.

  101. Deepro says:

    Where can I download Pi for Mac running OsX mountain lion?

  102. Sri says:

    Not able to use PI .
    I am trying to login thru office network. Kindly tell me which ip and port i need to get white-listed from firewall? is there any qdn thru which i will work eg. *zerodha* etc.?

  103. Sai Kiran says:

    Now that .Net framework has been open sourced. Would Linux platform be supported..?

  104. ramkesh says:

    Hi, I have opened zerodha account and use MacBook, In Q office , Pi package is available for windows only not for MacBook, How can i use, is there any pkg for mac also?

  105. Kishor Dagia says:


    I have watchguard firewall installed on our office network. Watchguard is configured to allow access to

    However when running instance of PI, the login continues upto the 2 personal questions and disconnects asking me to relogin. This does not happen when I connect PI directly with a dongle. Please guide how to rectify this fault

  106. TEJASH says:

    sir, can i install pi in any tablet?

    if yes then which tablets are compitible with it?

    pls reply


  107. Lachman Adnani says:

    Hi, I am currently trading with India Infoline and would like to move to zerodha. However your trading software Pi will not work on Mac OS. Do you have any plans for introducing the software for Mac OS?

  108. RN1111 says:

    2 requests.
    1) linux compatible trading platform should be provided.
    Now more and more users (like me) are switching from licensed OS to open source OS.
    2) Using Kite, I can trade on Linux. But the problem is intraday data download.
    Can you pl. provide data download facility from Kite.

  109. NK17 says:


    Hi I am currently trading in kites. Very user-friendly but do you have plans of releasing this masterpiece on MAC OS?

  110. ani says:

    what is activation code to open pi login?????

  111. gill says:

    i recently opened an account with Zerodha but just saw system requirements for Pi…i have a mac book does not get installed. any way out. pl advise

  112. Swarna says:

    Hi there,
    I have installed Pi just now.. question is should i retain all the prev applications of Zerodha (Nest trader)

  113. Deoraj Shukla says:

    My pi software is stuck on “loading contract for subscribed exchanges” for hours.

    My net speed is more than 2mbps
    I have already updated Pi too.
    I have already re-installed Pi in the default directory many times and also tried installing it in a different location many times.
    After a fresh re-install it only works one time, but the problem continues thereafter

    • Siva says:

      Will get back to you on this.

      • Mohan Rao says:

        “loading contracts for subscribed exchanges” PI getting stuck on opening. This issue seems to be around for a while and this is happening to me as well. It seems from past one year users are facing this issue, yet no resolution. Is this the thorn in flesh for Zerodha users? Cant this be solved?

  114. santhosh says:

    hi, i have login problem unhandled exception error (0* 800736B1)

    • algogeek says:

      For the above error go to run type %localappdata%Pi and find the file user.config and delete it.
      if you are facing any issue other issue please write an email to [email protected] with screenshot.

  115. salman khan says:

    After installing and re-installing many times, still PI is not working. i have checked all the requirements still no solution.

  116. Akshay says:

    is there a mac version available?

  117. Pratik says:

    Recently i opened with Zerodha. i wanted to use Pi.. but it always say invalid activaton key.

    please provide solution


  118. Uday says:

    Dear Nithin

    I have a unique issue, i have highlighted my issues to the zerodha support team.. The support guys especially Mr Sreenivas has been very helpful but my issue still are not yet solved.

    The major issue is that the charts in my pi stop working after some time… This happens only with the stock options whereas the bank nifty and nifty charts never stall… I have lost so many opportunities because of this.

    I have done the following based on the advice of Zerodha support….

    1) Reinstalled Pi.
    2) Installed microsoft runtime.exe.
    3) Admin rights to register.bat file.
    4) updated time zone on my laptop.
    5) did appropriate changes on my antivirus.

    The team has been very helpful but i haven’t got a solution yet and its pretty frustrating. i thought if you can help me on this.

    • Venu says:

      Hi Uday,
      Would it be possible for you to check by logging in on another system using another Internet access. This would help us narrow done and ascertain if the issue is specific to one computer/network.

      • Uday says:

        Hi Venu

        Appreciate the quick response. If the issue was with the system or the internet, then even the bank nifty charts and nifty charts should have stalled, but they dont…. and i use a 20mbps speed net.

        Pretty frustrated currently because i am a day trader and this is my daily bread.. would appreciate any suggestions…

  119. Uday says:

    Hi nithin.

    I have written a mail to siva… awaiting his response

  120. tarak says:

    This page mentions that “Intel Dual Core processor or higher.” is required for optimal performance. However, until last PI update, PI used to work on single core machine as well. Now it is not. Even the Support team mentioned that PI requires dual core and will not work in single core environment. I have my trading system running on amazon free tier (single core windows server). This requirement hampers use of PI.

    Request you to make it work even in single core environments.


    • siva says:

      We have incorporated multiple market watches, ability to scan market watches and increased the chart data limit,added few indicators and couple more features. If you want to use older version of Pi without new features added you can write to [email protected] for that version.But, it is recommended to have dual core processor for better performance in any case.

  121. Prasad says:

    i am unable to run setup file, occurring winziper application error.


  122. kishor says:

    is zerodha pi install in this system ?
    iBall Excelance CompBook 11.6-inch Laptop (Atom Z3735F/2GB/32GB/Windows 10/Integrated Graphics) 1.83GHz Intel Atom Z3735F processor
    • 2GB DDR3 RAM
    • 32GB flash storage
    • 11.6-inch screen, Integrated Graphics
    • Windows 10 operating system
    above hardware is enough to pi oprating ?

    • siva says:

      Pi will work in mentioned specifications but for optimal performance it is recommended to have Intel dual core processor and above instead Intel Atom processor.

  123. Isk says:

    I’m planning to take new laptop with Intel I3 or I5 processor. please suggest
    which should i choose for Pi application.

    what would be the difference of two?

  124. Kiran Clement Dsouza says:

    When will zerodha make a app for Macbook users ? I used PI on windows , But i wanted a software for my Mac .Please Release a Software for Mac users

  125. Anil says:

    Is Pi software available for mac or fedora?

  126. Jayesh Tailor says:

    20/09/2016 Removed from Control Panel and reinstall, but not working properly, like chart saving with studt,work palce,viewer list etc.. not keep saved but relogin time it is open by defalt view only.

  127. bala krishna says:


    I’ve installed pi on my laptop .When I try to login ,everytime it says not able to login and restart again.I’m using it in office network and i turned off firewall on my pc.Anything I can do to make it work?


  128. Raja says:


    I’m using Pi bridge to get signals from Amibroker and my employee trades for me. So, I don’t want to show the strategy developed to him and so I have amibroker in VPS.

    Now can I have AB in VPS and Pi terminal in my employee’s system and send signals so that he can just approve the alerts?

    When I called to your support, they said it is possible to remotely operate but I did not ask procedure.

    Can you please let me know the process?

    • Venu says:

      Both AmiBroker and Pi should be installed in the same system. Pi Bridge works using TCP/IP connection in sync with AmiBroker DLL’s. One application on VPS and one on a local PC wouldn’t work.

  129. Ajay says:

    Dear Zerodha, I downloaded the Pi.exe file and executed it. It is giving an error that “Visual C++ Runtime Libraries” are not installed in my computer. However, when I downloaded the libraries from the Microsoft website and tried to install them, it alerted that “a newer version of the same is already present”. What should I do to get Pi up and running?

  130. Muhammed Ali P.K says:

    when pi for mac os will be available..?

  131. Sharath Gudal says:

    I am not able to download the PI.EXE

    dropbox link seem to be broken

  132. tarun kumar says:

    sir i cannot install pi plz help me as soon as possible my id is RT1339

  133. Pramod says:

    Does Pi work for linux, or do you available Pi for linux

  134. RIJOSH THOMAS says:

    sir. i downloaded and installed Pi.while opening i entered the client id password and 2fa security question correctly but it is not opening .showing ‘Pi(not responding)’.i try to run the “register_chart” file as administrator.but still result is same.please help me to clear this issue.

    • siva says:

      The reason might be one among below.
      1. Antivirus or firewall might be blocking, can you try adding Pi in exclusion list.
      2. If you are using office network then admin might be blocking.You can check on other network or ask your admin to open necessary ports.
      If still you are facing any issue then write to [email protected].

  135. CHINTAN P says:

    I read about Easy Opportunity recognition feature in Zerodha Pi software where it says you can draw a pattern and Pi will look for all the stocks with that pattern. Please let me know where can i find it in the Pi UI? What steps i need to follow to use it?


    • siva says:

      Open any chart-> Go to Artificial Intelligence menu-> Pattern recognition-> select the required pattern among pre defined. Selected pattern will be plotted on the chart if any. There is no customised pattern recognition on Pi.

  136. zahid hussain says:

    ID : RH2580 i have issue in opening chart .when i open the chart kite full program closes plz do te needfull as soon as possible

    • algogeek says:

      If your query is regarding charts in pi, then
      Open c:\zerodha\pi and find “register_chart.bat” file, right click on file and run as administrator.
      Re-login to pi and check the charts.

  137. Amit says:

    Should I login to Pi using password for Kite or using password for Q? I tried using password for Kite and it asked me security questions which I answered correctly but it gave a pop-up saying “Login Failed. Try again”. I’m able to login to Kite using same password and question/answers. Please help.

  138. Amit says:

    Also, given that I could login to Kite as well as Q, are there any easy to follow steps to get me start trading? Like how should I go ahead and add funds and then how to use those to book trades, how to execute a trade, etc. etc.
    I have access to 3 products – Kite, Q and Pi (although I’m still having issues with logging to Pi as I described in my earlier post) but I don’t feel confident that I’m ready to start trading your platform. Are there any online documents/videos that educate the new users?

  139. Mana says:

    Hello Nitin/Shiva
    I like to draw attention on a problem, when i enable crosshair in pi ,horizontal line,vertical line ,trendline edit options not working,even it can not be moved,as soon as i uncheck crosshair option from chart settings,its start working, ..big big bug….i always use crosshair
    Please solve this problem

  140. Soma says:

    I have 6GB RAM, 2GB DDR5 Graphic card and AMD Phenom X4 processor, runs Win7 64 bit.
    I open six 1 min charts and six 5 min charts simultaneously. But after 2:30 pm everyday, system becomes slow, not allowing me to execute trades fast.
    If I want to close a chart and open another, it takes 2 to 3 min especially in afternoon session. Do I have to upgrade my system? What is best computer configuration for Pi software (extreme) if I use 6 monitors etc.,.


    • algogeek says:

      The above system configuration is decent one with quad-core, so pi should work.
      Go to task manager and check the CPU usage when you are facing issues with pi, try to disable startup programs for some time and check,( as parallel processes may cause system slow down), for more queries on this write to [email protected]

  141. Bhaskar says:

    Dear Sir,
    Can I install PI on Android Tablet

  142. Dipak Kumar says:

    i just read above that pi is available for traders and not investors means if i am a satta player then i will get pi and if investor then i will not get pi. i was thinking of opening account with zerodha. and i am comfortable with odin type software which looks similar to pi. and i am a small investor. my money is not for gambling. i want to start investing with Rs.5000/- first. zerodha must clear my doubt. how i will be able to buy share without call and trade. it should be free and without any terms and conditions. if i will make profit then only i will sell else i will hold at least for 2-3 months. stocks don’t rise overnight.

  143. Dipak Kumar says:

    Hi! I am Dipak Kumar Stock Advisor since past 15 years. I lost around 100 customers during 2008 market fall due to some foolishness of the customers. I used to double their money in 2-3 months and then they used to gamble in their account and then used to blame on me. To simplify things now I have come to know that brokers allow advisors to trade on behalf of customers. I have collected again 25 customers who are intersested in opening their account with zerodha. Now my problem is should i take this headache of trading in their account or let them handle their account And I flash my stock tips in their whatsapp or through sms. Without correct tips it is not possible to make money in stock market. Novice will 100 percent loose money in stock market. It took lot of time for me to learn how to trade. My tips are 9 out 10 correct. Now I want to ask zerodha will you allow me to trade on behalf of my customers? If not then how will i earn. Some customers are office goers and they are willingly ready to let me trade no their behalf. Will you simplify this problem. They are not intersted to do their ownselves as they dont understand anything about stock market but if i do then they are ready. I don’t understand this. Can you clear this problem and your stand in this regard. I would be waiting for your eager reply. You can whatsapp me at +917035158687. I am Dipak Kumar

    • Dipak, legally you cannot trade on behalf of anyone else (you will need a PMS license). If a broker provides you a dealer terminal, and you manage money for clients, tomorrow both you and broker can be in trouble if something goes wrong. As Zerodha, we don’t let anyone trade on behalf of another person using a dealer terminal. The best way would be to send across the tips, you can integrate our kite publisher buttons for execution. Check this.

  144. MOHIL says:

    Hi, I just installed Pi on my new laptop, I am able to login but its not streaming quotes and not showing my existing positions. Please help asap.

  145. Suresh N says:

    I am new for zerodha, just now I installed the pi software after that I tried to login into the software but it does show problem in processing data, here I have attached the screen shot for your reference so please do the needful asap.
    my user id is XXXXXX

  146. Vasanth says:

    In the initial days PI was working fine with the speed of 1mbps but nowadays its getting slow and stucked up.even the support team also tried and found there is no issue in pi setup. What’s the pi min requirement for better performance? Kindly suggest. Whether the broadband connection can suffice else leased line is required?

  147. Alok Kumar says:

    Dear Sir,
    I have installed PI, still not activated. I don’t have code, kindly update me with code. Also want to know is there any extra charges for this software. My id is ra5361.

    • Pi is free of cost. Like explained in the post above, login to (login/pwd you would have received in the welcome email) and you will find link to Pi and within that activation code for Pi.

  148. vasanth says:

    In the initial days PI was working fine with the speed of 1mbps but nowadays its getting slow and stucked up.even the support team also tried and found there is no issue in pi setup. What’s the pi min requirement for better performance? Kindly suggest. Whether the broadband connection can suffice else leased line is required?

    • Vasanth, both the power of your machine and internet is dependent on the performance. Don’t open too many charts with lots of data on it, you will see a better performance if your system is not powerful enough. Also, atleast a 2mbps connection.

  149. Ashwini says:

    I am not able to see NFO option, only NSE, BSE, CDS, and MCX drop down items are visible in the market watch.

  150. Unmesh says:

    Getting following error while installations

    An error occurred downloading the following resource:

  151. pankaj says:

    Sir,need technical stock alert like expert advisors on kite..

  152. SAYAN SEN says:

    Hi! I am not being able to use PI. Every time I input my activation key, the dialog box disappears and nothing happens. Please help me out with this. I am on Windows 7 Professional 32-bit.

    • siva says:

      The user.config file might got corrupted, to fix this go to start->run and type “%localappdata%” , find the pi folder and delete the user file and try re-login into pi, if you are facing difficulty in doing so please write to [email protected].

  153. Vasanth says:

    Vwap indicator is not available in pi. Is it available in PI if not when can we expect?

  154. Vikash says:

    Sir, sorry for my previous comment….
    I want to buy new laptop…
    AMD APU Quad Core A8 Processor ( 6th Gen )
    4 GB DDR3 RAM
    64 bit Windows 10 Operating System
    1 TB HDD
    Can pi works fine with this….
    Waiting for reply. ..

  155. kiran says:

    pi has virus in it my norton delets pi i am not able to install

    • algogeek says:

      pi.exe does not have virus. Norton deletes most of the exe programs as it thinks is a virus. norton blocks most of exe files.
      Check the below steps to add the file to exclusion list.

      Open Norton, Launch “Settings” from Norton 360 UI -> Click “Antivirus” Link -> Click “Scans and Risks” Tab

      Under “Exclusions/Low Risks” you will see “Items to Exclude….” options.

      you can contact support for assistance.

  156. Harmeet Singh Sahani says:

    I am not able to access pi platform activation key is required to open that platform
    please add screenshot to clear!


  157. amit kumar says:

    please provide pi download link and would old zeroda trades software not work now

  158. Rameshan says:

    Above Pi link is not working.I see Bad Gateway on clicking on the link.

  159. Babai says:

    1 ) Please add Good Till Date order type in Pi and Kite in all segments since it is very boring to place the same order every day and Sharekhan and other brokerage firms are offering it .

    2 ) Please allow to place after market bracket order and if possible put the bracket order in Good Till Date order type

    3 ) Please provide delivery margin on equities .

  160. Swapnil says:

    Hi, I am using ubuntu system on my laptop. Please guide me how can pi be installed on the same.

  161. Zerodha trader says:

    I am fustrated with pi…it works all fine when market volatility is average but when volatility is high it gets screwed up…when their are huge price movements it hangs…it has happend to me few times….it happend today as well after budget anounced…so can you give me a answer as to why ?????

    • Hmmmm.. we haven’t gotten any complaints today. Are you using multiple trading platforms on your computer?

      • Zerodha trader says:

        thanks for your reply nithin … nope nithin I am not using multiple platforms or any other program while I use pi…I have 1 mbps internet connections problems I use a basic configuration laptop HP 1000-1b10AU running windows 10 with 4gm ram …I am thinking if I need to upgrade laptop to higher end laptop it the issue of specifications? I am just confused as rest of the time pi works fine…. 🙁

        • When there is a lot of activity on Pi, your system/internet etc is also getting worked overtime. The experience is much better if you use a powerful system and broadband (instead of 4g cards).

  162. Shreedhar says:

    I wanted to shift from my present broker to zerodha but came to know that we cannot use pi until we have 10000 rs …….thats little tough ……plz remove that criterion as pi has gud charting softwarr

  163. Nithish Kailas says:

    Please Add ‘volume at price’ indicator on the next pi update!

  164. hardik says:

    Pi is not working on windows 10.
    my laptop has all the prerequisites and i have tried all the compatibility checks but as soon as i type the activation code the program shuts off.

    • algogeek says:

      The user config file might got corrupted, follow the below steps for the solution
      go to start-> run-> and type %localappdata% and go into pi folder and delete user file.
      if you are facing difficulty in above steps or for further queries, please write to [email protected]

  165. skreddy says:

    When is the next update to pi going to be released?
    Also, is there any chance of pi being ported to any other platform like linux? It is really hard to setup wine just for this one app.

  166. theegala ajay kumar says:

    I want to install pi on ubuntu. Is it possible?

  167. Amit Patel says:

    No response from server

  168. DEV says:

    Hi Nithin,
    I am using an version for pi(as displayed on the pi software title bar i am using)…and the updated version is mentioned on the website) .also checked for updates in the help menu but it mentions that I am using an updated version.
    I exported 60mins chart data(for last 120 days) on to the excel sheet and found data missing for several days. days between 09.11.2016 to 24.11.2016 are missing on the excel sheet and on the charts as well.
    please reply

    • Click on about in the menu, u can see the version u r using, not the title bar version. For which stock are u exporting data.

      • DEV says:

        Thanks for the reply.
        I am using v help-about ZerodhaPi-version mentioned).
        the data i extracted was for Nifty50 for the past 120 days…
        i exported the data for nifty50(120 days) today during the market hours i found that the data was complete, however when i pulled data couple of days back during off-market hours following days were missing from the sheet and also from the historical charts
        data between 9th November 2016 and 24th November 2016
        data between 25th November 2016 and 7th December 2016
        I will re-check after market hrs if there’s any data missing.
        please check it from your end as well if there’s any discrepancy in data after market hrs and reply.
        Thanks again for quick response.


  169. manoj kumar meena says:

    when clicking on beta version in Q it showing error (Error while adding access, please contact support). my ID is ZR3187

  170. BISWAJEET DEKA says:

    Regarding Pi when it will be available for MAC OS?

  171. pravin j says:

    I want to buy a new laptop
    1.6GHz Intel Pentium N3710 processor
    4GB DDR3L RAM/500gb/windows 10 home
    Can pi works fine with this??

  172. Srinivasan says:

    Not able to login to PI today(28 Feb 2017) from afternoon. After I enter login details, the application just freezes and doesn’t respond. Yesterday was able to buy and sell from PI.

  173. Ameya says:

    tried to install PI on my new laptop, getting error 0*800736B1.
    had called 08040402020, he tried to help me via team viewer but failed,
    he said the tech team will contact me shortly but its been 2 hrs with no response,
    ticket no -#378566.
    hope it will be solved on urgent basis as I need pi for analysis.
    hope you can help me with it

  174. pooja says:

    Intel pentium n 3710
    Can pi work fine with this??


    I have installed pi software , but same login pass used for these but not be open that software.
    please suggest any solution

  176. pravinj says:

    Can pi works on amd quad core processor?

  177. Manjeet says:

    When new activation code will be added for PI

  178. ranjeet says:

    Why its not work with dos?

  179. Amit says:

    Is the PI or Q platform available for iOS devices (macbook) ?

  180. Uma says:

    I am trying to install Pi on my windows 8 laptop. After installation when I try to log in after asnwering security questions, it shows error as “not able to log in. Please restart again to continue”. Its happening all the time. I even uninstalled Pi and installed it again. But same problem persists.
    Can you please give any solution?

  181. Vinod Gupta says:

    i installed Pi on my laptop but it shows error(underlying connection was closed) when i login with my id.& password pls. i made exclusion of Pi from anti virous scanning still showing same error, give some proper solution

  182. Manish Ratnani says:

    while i am going to click Get Pi Beta Access is shows message “Error while adding access, please contact support”

  183. mukul says:

    I am getting message “Error while adding access, please contact support”, after clicking on get beta access pi

  184. Srinivasa M says:

    HI, Why do it requires 48 Hrs for a simple (Pi) installation task? Thanks

  185. ullas p says:

    what is cdsl esi registration weather it is compulsary registration ?

  186. lakshminath says:

    Can I install Pi in multiple machines for singe user. can you please let me know.

  187. pankaj Raheja says:

    My Senior colleague is unable to login – getting error message –
    Not able to login – please restart again to continue

  188. uts09 says:

    Lookes like the download link is broken. I am getting “Error while adding access, please contact support” error.
    Could you please check?

  189. satheesh says:

    shall we install pi in android tablet?

  190. Ajit Kumar Singh says:

    I am using Ubuntu OS but Pi not available for Ubuntu.

    Is there any other software which used in Ubuntu and work like Pi?

  191. snehal says:

    i have version of Pi and want to upgrade to latest version , i tried it from help menu but its showing as this is the latest version , any alternative to install latest version.
    Also when i am trying to back test with 2 days data with 5 min interval the Pi is not responding and gets closed

    • siva says:

      One has to verify the date on about Zerodha Pi under help menu and it should be 11/18/2016.
      Try to give more days for backtest as days means calendar days and not trading days, as saturday and sunday will also be included where there will be no trading.Still facing any issues you can write to [email protected].

  192. Brijendra says:

    I have three question for investing in mutual fund using coin. 1- If I invest in money market mutual fund then and suppose I redeem them today within how much time I can get them credited to me trading account and then to me bank account?
    2- If I redeem my money market unit today itself then within how much time I can use the amount to buy or sell the equity contract or shares?
    3-Can the mutual fund unit held in my demat account through coin can be used as margin for future or option contract?

    • 1. It depends on the settlement cycle of the fund. But within 1 day with money market funds.
      2. 1 day again.
      But we are trying to make this like ETF’s, where you can get instant when you redeem for fresh purchases.
      3. Not currently, but in the next few months for sure.

  193. Minjesh Patel says:

    Any Platform for Mac OS??..

  194. Varun says:

    Is there a version which doesn’t require the actual installation? Like those standalone USB ones type? If not, can you look in that?

  195. syed arshi rahaman says:

    need PI for mac os ..

  196. Thenmozhi says:

    procedure for ” Pi ” installation in windows 10 , 64 bit

  197. Karan B says:

    When will Pi come for Mac OS

  198. Abhishek says:

    Do new client of zerodha get to use zerodha pi ?

  199. Shuvam Nath says:

    Unable to download Pi Application.

    When i click on “Get Pi Beta Access”
    Following error pops up : “Error while adding access, please contact support”

    Could you please advise on priority, as to what could be the possible issue and how do i resolve it ??
    Is it a glitch in the website ??

  200. Ketan Khopkar says:

    Hi Nitin,

    I have installed Pi software on my PC, But I try to login it give below message.
    Error : Error creating the web proxy specified in the” configuration section.

    Windows 10 Pro. Meets all system requirements

    Plz Help

  201. Raf says:

    Dear Team,
    Clicking in PI in the image is not working.

    Please help


  202. Kalyan Chakravarthy says:


    Do we have a Ubuntu (Linux) version of PI.

    Kalyan G

  203. Ashok Akbari says:

    I have windows xp SP3, 32 bit, Installed Pi with .net framework 4 and Msoft VC++ 2008 x86, Msoft VC++ 2010 x86.
    But its not working & giving error.
    “The application failed to initialize properly (0xc000007b). Click on OK to terminate the appication.”
    I tried lot of way, reinstall frameowrk 4, VC++ 2008 x86 and VC++ 2010 x86 then tried to install PI,
    All apps install successfully but when try to open Pi its giving above mentioned error.
    Kindly guide.


  204. Mahesh Jadhav says:

    Please have PI enabled for Mac or Linux platforms as well…. was a bit disappointed to know that it works only on windows OS.


  205. Suriya says:

    I’m using ICICI Direct can i link that account here directly..? Or i need to open separate account for PI.. If soo what is the procedure…?

  206. Ashok Nayak says:

    I am having mac airbook, how can I download Pi in it?

  207. Balram says:

    I am seeing below message since last 6 days.
    “Your Pi access will be activated within 48 hours. Once activated you will get license key and Pi download link here.”
    And the status is sowing “Activation Pending”.

    Can you please activate the link for me?


  208. Sagen Murmu says:

    After my client id, password and 2f authentication has been authenticated, Pi is asking for the activation code. And after I have put the activation code and have clicked on Activate button, the application simply closes. Any one having any solution for this?

  209. anas says:

    can i use student bank account for joining zerodha ?
    please answer me

  210. Amit Soman says:

    Pi for MAC OSX is the need of the hr… There are many MAC users like me who are still stuck on kite platform and are interested in tapping the unlimited potential of ‘Pi’
    Come on Nithin you gotta bypass the microsoft dotnet hurdle sooner or later…
    We have very high hopes from zerodha… If you were a listed company in the market I would have bought 100 shares of zerodha every month… 😉

    • Sujai says:

      Yes, having Pi confined to Windows platform is a handicap for Mac users. We can’t invest in Microsoft Computer for Pi alone.

  211. Anjali says:

    Downloaded Pi just now. The desktop icon opens with login and password, it asks security questions. After answering, message appears “Not able to log in. Pl restart again to continue”. I restarted PC several times, deleted Pi from Windows and installed it again 2/3 times. Not successful. Not able to open. The step “Logging into Pi for the first time will require a License Key, which the user can get from Q ( ” did not come. Pl advise. Mine is Windows 7

  212. hp says:

    when will zerodha pi be available for Mac OS?

  213. muthu mariappan says:

    When the expert advisor will be available in kite platform

  214. D S BIKRAMARK says:

    I am seeing below message while clicking on pi after activation of my account.
    We ran out of invitations, next set of invitations will be added soon. Please come back later.

    pls guide me

    D S Bikramark

  215. Harshala Shahare says:

    Am unable to download Pi software. Link redirects to Dropbox and says “WE CAN’T FIND WHAT ARE YOU LOOKING FOR”. Kindly resolve.

  216. Dinesh Prabhu says:

    Same here. I am seeing below message,
    “We ran out of invitations, next set of invitations will be added soon. Please come back later.”

    Also I did not get the license key via email.


  217. Gopi says:


    I been waiting so long for Zerodha PI for MAC. Please let me know when is going to be available?


  218. Rishav Surana says:

    I can’t install. It shows file has been removed or link has been disabled.

  219. Rohit says:

    When will PI be available for MAC OS because trading in kite lite on web is not so much helpful to me.
    the NEST trading platform is for more descriptive and analytics. kindly let me know about it.

    Note- i do not want to install any 3rd party apps like paralell etc. i do not want a temporary fix of running windows in mac. I want an direct application running on MAC OS.

  220. Rahul Pujari says:

    Hi My id- ZJ6626.
    I am visiting the invitation section of Pi but I am not able to get an invitation code for using Pi since the day I have got an access for Kite.
    Can anyone help me with any alternative way to login to Pi software.


  221. Ranita Mukherjee says:

    gettin the below comment

    “We ran out of invitations, next set of invitations will be added soon. Please come back later”
    need urgent advise on how to install the pi software.. its been 4 days already.

  222. Shivam says:

    Is wifi port 64000 and 65000 needs to be open for Pi to work?

    I didn’t find this condition in prerequisites or system requirements neither zerodho ads.But after getting the Trading Account Opening Charges technical team using it as excuse for Pi non functioning.

  223. Shivam says:

    Thanks for the reply Nithin.
    (Not sure why reply button is not working)

    Yes I have used Kite it works fine for me. But I am really interested in Pi because of its back testing features, it is something I want to do before moving forward.

    If its possible with kite, please let me know where to find reading martial for the same.

    Below is the reply from technical team
    “Port is getting blocked from network side, not from your system side,Pi requires multiple ports for functioning, some ports are working and some are not.
    All required ports are:

    What bothers me is I am using a ISP used by a large number of people why would they block these ports just for me, I dont think they hate me I am with them from last 4 years 🙂


  224. Shrikant Naidu says:


    I am seeing below message while clicking on pi after activation of my account.
    “We ran out of invitations, next set of invitations will be added soon. Please come back later.”

    Please Suggest.

    Shrikant Naidu

  225. Pradip Chakraborty says:


    My OS Edition – Windows 10 Pro, Version – 1703, OS Build – 15063.413.
    Pi Supported This OS Version, because i can not login Pi. Pi
    automatically close when i enter my license key.

    Please Suggest.

    Pradip Chakraborty.

  226. Manish says:

    Can I install Pi on multi PC with same licence key ?

  227. Pritam Bardhan says:

    I am new to Zerodha can i get access to Pi now. I cannot see any activation option in Q.

  228. ritik says:

    i am activated pi but activation code mail not sent after 48 hours

  229. Rohand says:

    unable to download pi as there is no download link.
    It is showing “We ran out of invitations, next set of invitations will be added soon. Please come back later.”

  230. Pardeep says:

    Trying to download Pi
    Showing “We ran out of invitations, next set of invitations will be added soon. Please come back later ”

  231. SANDEEP HALANDE says:

    My client id is ZL6422. opened accout recently 1 week back. Installed kite mobile app in my canvas turbo having android 4.2.1. but i am not able to see the charts on mobile. I installed pi in laptop ( dell inspiron) windows7.Though it satisfies all the system requirements i am still unable to see charts in pi too. Any urgent feedback/ solution is well appreciated. I cannot trade without analyzing charts. Kindly revert asap.

  232. amar says:

    Few basic things in PI are missing .
    1. Moving average only can be used with closing price . No option for choosing high ,low, median like in kite
    2. Overlay options in indicator not available . Means you cannot overlay one indicator over other .
    Request to look into this aspect .

  233. Manish says:

    Downloaded and trying to install for past several days, it shows installed successfully but unable to locate the pi folder or icon. I am using windows 10

  234. Ketan Khopkar says:

    After Installation of Pi & entering Client ID & password I am getting below error

    ” Error Creating the Web Proxy specified in the configuration section ”

    Plz help to solve this issue.

    I am using Windows 10 Pro

    • star says:

      Some network block issue, might be you are using proxy or restricted network.
      You can try once running as admin
      On pi (shift + right click) -> run as administrator. For more assistance on this you can write to [email protected].

  235. Aman Goyal says:

    I am getting “Not able to login. Please restart” I have reinstalled multiple times but problem not resolved yet.
    Please help.

  236. jagadeesh says:

    Unable to login. After keying in security credentials it states unable to login. restart to use. But still no success!

  237. Rec says:

    Need to download Pi on Apple Mac

  238. Arun Kolhapur says:

    Is there a PI installation package for Mac osX Sierra? I don’t have a windows machine.

  239. hari says:

    I Lost my license key and its not being displayed on the back office, Pi is asking me to enter the license key and how to generate or get it now?? There is been no response from the help desk who are totally useless..

  240. Nilesh says:

    I have been using zerodha for more than year…. Other than kite …. it felt like everything else is jugaad…. PI sometime works sometime not….dependency issue 🙂 …. Mobile app sucks Big Time… Missing Passbook feature to track daily transactions including fees paid …. it gives better visibility to us (i.e client) ….

  241. SopanM says:

    I am new to Zerodha, I have query that, Can I convert MIS order to CNC if situation is not in my favor?

  242. ritik khanna says:

    I have zerodha equity account but i can open commodity account in zerodha???? what i do and how to open commodity account in zerodha

  243. Naman says:

    Is Pi for free or do I have to pay monthly charges for using it ? and what is Pi Bridge?

  244. Pradip Chakraborty says:

    Please Update Ichimoku Clouds in Pi….!!

  245. jai jagani says:

    getting .net frame work error .. have installed frame work but still getting it.. applied patch too but no luck

  246. Pradip Chakraborty says:

    Please Update Ichimoku Clouds in Pi….!!

  247. saurav says:

    is there a mac version of pi?

  248. Amit says:

    Getting a malware notification while installing PI . Anti virus software it deleting the .exe file

    • algogeek says:

      you can add pi_setup.exe in trusted list of your antivirus and procedure the installation or you can disable antivirus and can install pi.

  249. sudhir says:

    I m not able to login on Pi after installation . asking for id pass . if i enter it popup says . Error: The request was aborted: Could not create SSL/TLS secure channel.

  250. Rahul Kumar says:

    I want to know how to disable pie to avoid charges

  251. sudhir says:

    How do i login on Pi after installation?id pass if i enter it popup says .
    I m getting this below issue.

    Error: The request was aborted: Could not create SSL/TLS secure channel.

  252. kshema_dayanand says:

    Hi ,

    PI installation on my laptop with Windows 10 Hangs while logging in , it works on my desktop with XP

    any specific requirement of Windows 10 64 Bit ?

    Also do you have 64 bit version of Pi ?


  253. algogeek says:

    Pi is compatible with 64 bit windows 10, for above query you can add pi in folder exclusion in your antivirus and check. 64 bit version of pi is not available for now.

  254. Thamil says:

    In Pi, day high/low not showing in my computer, i tried uninstall and then reinstalled methoed, but still not showing day high/low

    • star says:

      Can you mention where it is not showing, on market depth? columns on market watch? or you mean rows are not getting highlighted when it hit day/ year highs/lows? From next time you can write to [email protected] for support related specific queries. Mailed you regarding this.

  255. shweta says:

    hi, does the PI not work on apple laptops?

  256. Satya says:

    Unable to login Pi…. Error displayed as Invalid user ID
    Please help

  257. jai jagani says:

    Any body able to see the error no update on support ticket too..

    a client is not able to use your software due to your software errors and you guys are not even responding .. i guess its when you are over trusted by clients the attitude come

  258. jai jagani says:

    nobody is listing on my error and my comments are getting deleting from post .. no update on support ticket too very sad

  259. Karan says:

    This is’nt working on MAC OS. Please create support for MAC as well


    Very Good


    whether it will work on window Vista OS

  262. Elamaran C says:

    Recently installed PI, working fine

  263. AJAY KUMAR says:

    In my Q back office, Pi Activation ID is not showing.

    • Matti says:

      Hey Ajay, we’ve done away with the requirement for an Activation Key in the latest version of Pi. Just download the latest setup from Q and install. Should work fine. Make sure you uninstall any previous versions on your system first.

  264. Arijit Nath says:

    1. While loading pi the black window on top of all windows is annoying and you cannot work in other windows.
    2. While loading, it also loads the contracts which consumes substantial time for loading. I trade in equities only and in pi there is no option to load equities ONLY unlike nest.

    • Zerodha Social says:

      Arjith, the black window will disappear after a few seconds. With a decent internet connection, all the contracts are loaded in no time.

  265. subodh says:

    I have all the required specification but the application PI is not running. I am using Microsoft Windows 10 latest version.

  266. Vinuchakravarthy says:

    If I Double-clicking the Pi icon has no effect (the pi software is not opened). I am facing this issue for past three months. Zerodha technical team is very busy, so they couldn’t get in touch with me. Today morning around 8 am I raised the same issue using zerodha ticket portal, yet I didn’t get any response. Please someone help me to fix this issue.

    • sunil paul says:

      A use less support team from Zerodha Chennai , does not call back the customer. First of keep trying their numbers sometime engage sometime ringing you keep holding no one picks up same with banglore numers Horrible experience not able to trade because softwre not opening for the past 4 days.

    • sunil paul says:

      Worthless support team from Zerodha Chennai , does not call back the customer. First of keep trying their numbers sometime engage sometime ringing you keep holding no one picks up same with banglore numers Horrible experience not able to trade because softwre not opening for the past 4 days.

  267. Vindraj Chopdekar says:

    Nithin Kamath
    I am trying to install Zerodha Pi App on my desktop but my Symantec antivirus showing Pi_setup.exe file as a virus.
    Please help.

    • Zerodha Social says:

      Disable your antivirus program and install Pi. Best if you keep it disabled when using Pi to avoid conflicts and get the best performance.

  268. Vinay says:

    Is pi app works with chrome base operating system?

  269. Rajasekaran says:

    Hi Sir,
    is there android app like pi?. In kite app there is no option to select strike price on NFO . It is not look like ful version of zerodha. Please revert

    • Zerodha Social says:

      Rajasekarn, you just have to type in the strike you are searching for. For example to add Banknifty 30th November 25000 CE, search for Banknifty Nov 2500 CE.

  270. Bhavin Panara says:

    Come on @nitin, stop giving excuse of .NET. People doesn’t care about it. People are asking for macOS version of PI from 2.5 years. It would have been written completely from scratch in Swift(macOS language) in that much time. Now please don’t tell me that it’s not possible to develop PI in xCode & Swift. It looks like, you are not interested in development of mac version.

  271. Chirag Sharma says:

    is PI avaliable for MacOS?

  272. Raja says:

    Hi, I am using pi terminal and using semi-automated trading to fire orders from Amibroker. Now I want to trade in my wife’s account as well but don’t want to maintain 2 computers (and 2 data plugins and 2 Amibrokers). So, can I fire orders to multiple accounts from 1 Amibroker using semi-automated trading?

    Either by –
    multi-account management from single pi (or)
    dealer terminal (I am already Zerodha Dealer)
    (or) any other solution.


  273. Barhamdev says:

    Is there a way to install Pi on my Macbook??

  274. Sanjay says:

    Hi ,
    Pi application is not responding after entering login credentials and 2fa answers. Its says” not responding” and application is not launching.
    Does this application is supported on the below system configuration
    windows 7 enterprise, excel 2013, 64Bit 8GB RAM.

  275. Rupendra says:

    whenever i start PI it is asking for critical update after installation update it is repeating again and again

  276. srinivas says:

    same problem…..whenever i start PI it is asking for critical update after installation update it is repeating again and again 🙁

  277. sachin chaudhari says:

    i also facing the same problem. can anybody help.pls..

  278. Maddy says:

    Hi Zerodha,

    With the latest update installation- it has become pathetic. We can’t login and use the services.
    Not able to trade properly since a week- kindly please release a stable version.

  279. rajendra says:

    i m zerodha userbut i just downloaded pi but unable to understand how to remove study option,also unable to make horizantal line.also unable to understand time period of chart…pleas give any personal number to solve problem

  280. Raspreet says:

    I am also facing same problem even after updating many times
    it asks for update.
    Any solution ???

  281. BHUVAN BATRA says:

    Is Pi available for MAC or only Windows?

  282. Rahul M says:


    Installation complete but software doesnt open.

    Kite user id: YL5162

    Please help!


  283. S DHINESH KUMAR says:


    Can you tell me which is good, PI or Nest Trader ?

    I can see lot of lacks in Pi when compared to IIFL / 5 Paisa software..


    S. Dhinesh Kumar

  284. Ajinkya Nandanpawar says:

    you have an excellent software but it can be a better scanner if you can make something on the lines of trade ideas software.

  285. Atul Gaur says:

    I have downloaded and installed Pi. However it is not opening up.
    When I open Pi it shows as some application is trying to run and then nothing comes up. Please help…..

  286. Vivek Kumar says:

    while logging in the PI it giver “error: The remote server has returned an error: (407) proxy authentication required.”
    How do I enter my proxy credentials?

  287. hw22 says:

    how can i open a demo account with pi or kite platform?

  288. Sundaram C says:

    I will try to login the PI software it will giving the below kind of issue please provide the proper solution to resolve the issue. Could not load the Nest.dll file Exception RESULT:0*800736B1.

    Sundaram C.

  289. Akhil Asokan says:

    Hi I am AKHIL ASOKAN,client Id YQ0488 would like to inform u that my pi platform is not working on my laptop…i can use it on a desktop… I use kite and the android app also.
    When ever I try login to Pi… the application gets “NOT RESPONDING” after giving 2FA answers.. . And it never opened on my laptop… I got laptop all updated with Windows 10 and all requirements of Pi is satisfied..
    Still I am unable to login .PLS resolve my issue

  290. charan says:

    Hello Nithin,
    PI has great tools like tradescript,EA and scanners, but unable to use any of it because PI is not not responding and crashes as soon as i try to add nifty 50 stocks marketwatch , I use windows 10 laptop with intel core i5, 100 mbps internet speed and 8 gb ram how to resolve this, because it is not possible to scan for stocks without adding the market watch should i upgrade my ram or processor??

  291. kumar says:

    Hello Nithin,
    PI has great tools like tradescript,EA and scanners, but unable to use any of it because PI is not not responding and crashes as soon as i try to add nifty 50 stocks marketwatch , I use windows 10 laptop with intel core i5, 100 mbps internet speed and 8 gb ram how to resolve this, because it is not possible to scan for stocks without adding the market watch should i upgrade my ram or processor??

  292. Rachhpal Singh says:

    Dear Zerodha Team,
    i am able to log in and answer 2 questions but pi does not respond further. please Help

  293. Pranav says:

    Recently installed Pi. After entering user id nd password and 2fa answers, Pi says ”Not able to Login. Please restart to continue”. Restarted thrice. Tried ‘register_chart.bat’. Nothing worked.