{"id":327523,"date":"2022-07-15T18:05:10","date_gmt":"2022-07-15T12:35:10","guid":{"rendered":"https:\/\/zerodha.com\/z-connect\/?p=327523"},"modified":"2024-02-02T13:43:26","modified_gmt":"2024-02-02T08:13:26","slug":"bad-influence","status":"publish","type":"post","link":"https:\/\/zerodha.com\/z-connect\/subtext\/bad-influence","title":{"rendered":"Bad influence"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">There was a lot of noise on social media over the past few days after a crypto platform recommended by some influencers suspended withdrawals. I don\u2019t want to delve into the issue, a lot has already been said and written publicly. But the whole episode highlights just how influential these influencers have become.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<h4><b>Monkey see, monkey do<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">At first thought, it might sound surprising that people invest serious money based on the opinions of random people just because they are famous or have a large following on social media. But if you think about it for a second, we do this all the time. As much as we like to believe that we make rational decisions based on careful consideration of all the available information, that\u2019s not true. If the last 4-5 decades of behavioral science have shown us anything, it\u2019s that we are far more irrational than we like to admit. In fact, if we knew the real reasons behind your decisions, we\u2019d be embarrassed half the time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about this for a minute. Do you think the choice of the music people listen to can impact the stock market performance? The question itself sounds downright stupid. But as it turns out, the type of music we listen to is indeed correlated to stock market performance and also mutual flows. In a study, <\/span><a href=\"https:\/\/hbr.org\/2022\/01\/when-people-listen-to-happy-songs-the-market-outperforms\"><span style=\"font-weight: 400;\">Adrian Fernandez-Perez and Ivan Indriawan<\/span><\/a><span style=\"font-weight: 400;\"> found that when people in a given country listened to positive music, the markets in that country had positive gains and mutual fund flows. Consider this case. Do you think the color in which financial information is presented impacts how you invest? Again, as silly as it sounds, there\u2019s evidence that the color in which numbers are shown can influence how you invest. <\/span><a href=\"https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=2992812\"><span style=\"font-weight: 400;\">Bazley et al.<\/span><\/a><span style=\"font-weight: 400;\"> found that when people saw losses in red compared to black took significantly lesser risks. Similarly, people who view historical stock data in red compared to black expected considerably lower returns in the future.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I get that these things sound ridiculous, but as much as we\u2019d like to think that we do something because we want to, that\u2019s another lie we tell ourselves. Every decision we make is influenced by our surroundings, our peers, <\/span><a href=\"https:\/\/www.nationalgeographic.com\/science\/article\/justice-is-served-but-more-so-after-lunch-how-food-breaks-sway-the-decisions-of-judges\"><span style=\"font-weight: 400;\">what we eat<\/span><\/a><span style=\"font-weight: 400;\">, culture, social norms, etc. The word \u201cinfluence\u201d can often have a negative connotation, but we\u2019re constantly influenced. Every time you ask a friend about a restaurant or rely on reviews to buy something or ask others for career advice, you are getting influenced, but probably in a positive way.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s the same with money. Other people disproportionately shape our attitudes and <\/span><a href=\"https:\/\/zerodha.com\/z-connect\/coin\/more-important-than-money\"><span style=\"font-weight: 400;\">beliefs about money<\/span><\/a><span style=\"font-weight: 400;\">. One big reason why most Indians invest in fixed deposits and gold is because that\u2019s what their parents and friends do\u2014social conformity.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We&#8217;re also hardwired to avoid regret when making decisions. One way we try to minimize regret is to look for safety in numbers or follow the herd. There was a hilarious, yet brilliant experiment on the show <\/span><i><span style=\"font-weight: 400;\">Brain Games <\/span><\/i><span style=\"font-weight: 400;\">by National Geographic. There\u2019s a waiting room filled with actors who are all in on the act except one woman. The actors are told in advance to stand up whenever there\u2019s a beep in the room, and they start doing that. At first, the woman is puzzled and has no idea what\u2019s happening and doesn\u2019t get up. But after a few beeps, she starts following the other actors, even though she has no idea why. She continues standing up, even after the actors leave the room. She continues to stand up at every beep even when new people who aren&#8217;t clued in enter the room. Soon, the new people in the room start following her. This is a <a href=\"<iframe width=\"100%\" src=\"https:\/\/www.youtube.com\/embed\/2oLfqjf-LWU\" frameborder=\"0\" allowfullscreen><\/iframe> demonstration<\/a> of the power of social settings and norms on our behavior.\u00a0<\/span><\/p>\n<p><iframe width=\"100%\" src=\"https:\/\/www.youtube.com\/embed\/2oLfqjf-LWU\" frameborder=\"0\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">The human brain might be a small part of the body, but it consumes 20% of the energy and it&#8217;s hardwired to conserve energy. One way the brain conserves energy is to take as many mental shortcuts as possible. This is why we make decisions on what we remember last, ignore our own biases, avoid negative information, and anchor to some number or information when making decisions, among other things. Another such shortcut is automatically assuming that someone who speaks about investing confidently knows something.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sitting and learning about investing is hard, and our brains naturally push us to take shortcuts. Listening to \u201cinfluencers\u201d that your brain thinks they know something is one such shortcut. So when we see people on YouTube and if we think that they know something, we are more likely to follow their advice without thinking twice. There\u2019s also a subtle element of blame avoidance at play. People typically don\u2019t like taking responsibility for their actions and prefer being told what to do. The fact that they can always blame an \u201cexpert\u201d or an \u201cinfluencer\u201d if things go wrong makes acting on their recommendations easy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps, the other issue with investing, especially for younger investors, is that it feels intimidating at first. They aren\u2019t wrong. The investment industry is notorious for making things complicated. This is one reason we have about ~3.5 crore unique investors in India. I was talking to a few 22-23-year-old kids who had started investing early. They said that they learned about investing basics by following influencers because there weren\u2019t good sources that make finance easy for young people like them. They also said it was pretty much the same across most Gen Z kids. There\u2019s anecdotal evidence. Here\u2019s a stunning statistic from a <\/span><a href=\"https:\/\/asic.gov.au\/about-asic\/news-centre\/find-a-media-release\/2022-releases\/22-054mr-asic-issues-information-for-social-media-influencers-and-licensees\/\"><span style=\"font-weight: 400;\">survey<\/span><\/a><span style=\"font-weight: 400;\"> by the Australian Securities and Investments Commission (ASIC):<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<blockquote><p><em><span style=\"font-weight: 400;\">In 2021, the ASIC young people and money survey found that 33% of 18-21 year olds follow at least one financial influencer on social media. The survey found a further 64% of young people reported changing at least one of their financial behaviours as a result of following a financial influencer.<\/span><\/em><\/p><\/blockquote>\n<h4><b>Nothing new<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Influencers in finance are nothing new. Long before social media influencers, the stock tipsters on business news channels were the original influencers. Before the tipsters, star investors and fund managers like Ray Dalio, Warren Buffett, Prashant Jain, etc were influencers of a different kind. In the \u201970s and 80s, there were 100s of influential stock newsletters on Wall Street, and the writers were the influencers of that era.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Over the last century, radio, TV, outdoor, and magazines were largely the go-to mediums for advertising. Brands piggybacked on the star power and credibility of movie stars and other well-known personalities. But with the internet, things changed and this also coincided with a generational change in attitudes. The younger generations no longer found movie stars authentic. <\/span>At the same time, thanks to platforms like YouTube, Instagram, and TikTok, anyone could broadcast their thoughts to the entire world.\u00a0 Suddenly, you had millions of micro-influencers with small but loyal followings. As more people interacted with these influencers, the more they started trusting them\u2014the pandemic lockdowns supercharged this trend. With people being cooped up at home, they had extra time on their hands, and when they turned to YouTube for tips, advice, or just to pass the time, they found these influencers, and the trend <a href=\"http:\/\/cosmopolitan.com\/uk\/worklife\/careers\/a39630322\/fin-fluencers-financial-advice-tiktok\/\">just exploded<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s also another behavioral explanation for why people trust influencers. In 1956 Donald Horton and Richard Wohl coined the term \u201c<\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Parasocial_interaction\"><span style=\"font-weight: 400;\">parasocial relationships<\/span><\/a><span style=\"font-weight: 400;\">\u201d to describe the tendency of people to develop feelings of friendship and intimacy toward media personalities. When people follow celebrities and other well-known people for a long time, over a period of time they start considering them as friends and trust what they say. This is the long-winded explanation to the question: <\/span><i><span style=\"font-weight: 400;\">how the hell can people invest based on the recommendations of random people?<\/span><\/i><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h4><b>Selling snake oil<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">With a large following comes great responsibility. For every sensible influencer, ten others are spreading dangerous nonsense. These influencers have monetized their followings to promote various financial products and services. There\u2019s nothing wrong with that as long as the risks and commercial arrangements are disclosed transparently with generous usage of common sense. But what\u2019s happening today is that many of these influencers will say anything and promote anything to make a quick buck. This isn\u2019t just crypto, this is across stocks, F&amp;O, insurance, etc. There are countless channels whose sole purpose is to induce people to trade even more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Over the last few years, I\u2019ve lost count of the stories of people losing money in stocks, F&amp;O, and crypto by blindly following these people. It\u2019s so easy to start a YouTube channel and start giving financial advice without having to be a Research Analyst (RA) or a Registered Investment Adviser (RIA). Since there are no regulations governing finance influencers or influencers, they can get away with anything. No wonder the Australian Securities and Investments Commission (ASIC) threatened a <\/span><a href=\"https:\/\/asic.gov.au\/about-asic\/news-centre\/find-a-media-release\/2022-releases\/22-054mr-asic-issues-information-for-social-media-influencers-and-licensees\/\"><span style=\"font-weight: 400;\">jail term<\/span><\/a><span style=\"font-weight: 400;\"> of 5 years for Australian influencers promoting financial products or giving advice without a license.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s very easy to say that greed is why people lose money listening to these influencers. Of course, that\u2019s true. If some loudmouth claims a risk-free way to make 20%, some people are bound to fall for it. But on the other hand, there\u2019s also the fact that schools and colleges don\u2019t teach basic financial concepts. So when people reach a stage in life where they can start saving, they\u2019ll start Googling how to save and invest, and they\u2019ll find these people.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let me be clear once again, I am not saying all influencers are bad. There are perfectly sensible people doing a commendable job in promoting financial literacy. We need thousands of such people if the market participation has to grow. But at the same time, there are some moral and ethical lines that you just don\u2019t cross. I hope SEBI brings in some regulations soon to change this.\u00a0<\/span><\/p>\n<h4><b>The more things change, the more they remain the same<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">What surprises me with these episodes is just how unoriginal all this is. Investing has to be the only activity where a new generation keeps learning the same old lessons over and over again. When has trading and investing based on random tips and advice ever worked well? Thousands of Ponzi\u2019s, <\/span><a href=\"https:\/\/zerodha.com\/z-connect\/tradezerodha\/stock-market-scams-everyone-should-be-aware-of\"><span style=\"font-weight: 400;\">pump and dumps<\/span><\/a><span style=\"font-weight: 400;\">, and greed-driven investment fiascos, and people still keep making the same old mistakes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It reminds me of a wonderful quote from Jim O&#8217;Shaughnessy:\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Arbitraging human nature is the last sustainable edge.\u00a0<\/span><\/i><\/p>\n<h4><b>Keepsakes<\/b><\/h4>\n<ol>\n<li><span style=\"font-weight: 400;\">Taking investing and trading advice from random people is a recipe for disaster.<\/span><i><span style=\"font-weight: 400;\"> &#8220;Shortcuts usually grease the rails to disappointing outcomes.\u201d John Neff<\/span><\/i><\/li>\n<li><span style=\"font-weight: 400;\">As someone once said, all of the investing can essentially be boiled down to spending less, saving more, having a diversified portfolio, and not doing anything silly. But yet, people continue to search for get-rich schemes when there are none. If something is too good to be true, it almost always is. If someone is promoting ridiculous claims and get-rich schemes, run.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The only way you can avoid following the wrong advice is to have an understanding of the <\/span><a href=\"https:\/\/zerodha.com\/varsity\/module\/personalfinance\/\"><span style=\"font-weight: 400;\">basics of personal finance<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Learning about investing need not be a nightmare. Once you get the basics right, you can figure things out for yourself. We\u2019ve even created <\/span><a href=\"https:\/\/www.youtube.com\/channel\/UCQXwgooTlP6tk2a-u6vgyUA\"><span style=\"font-weight: 400;\">short videos about investing on Varsity<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">I get that figuring out how to save, what stock or fund to invest in, and <\/span><a href=\"https:\/\/zerodha.com\/z-connect\/coin\/coin-newsletter\/how-to-avoid-being-a-victim-of-mis-selling\"><span style=\"font-weight: 400;\">what insurance policy<\/span><\/a><span style=\"font-weight: 400;\"> to buy can be super scary, but it need not be. Here\u2019s a quick <\/span><a href=\"https:\/\/zerodha.com\/z-connect\/coin\/coin-newsletter\/coin-newsletter-3-starting-troubles\"><span style=\"font-weight: 400;\">personal finance guide<\/span><\/a><span style=\"font-weight: 400;\"> if you are about to save and invest for the first time. If you just stuck to this guide and avoided listening to random loudmouths, you\u2019d be better than 80% of other investors.\u00a0 \u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">From our conversations with investors, one thing most of them struggle with is insurance. This is something we&#8217;ve been thinking about for a long time and We\u2019ve partnered with ditto to make insurance simple and transparent for Indians. We are working on integrating insurance on Coin, but in the meanwhile, if you need help, <a href=\"https:\/\/zerodha.joinditto.in\/?utm_source=Zerodha&amp;utm_medium=Z-connect_CA&amp;utm_campaign=15072022\">you can request a call here.<\/a>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There was a lot of noise on social media over the past few days after a crypto platform recommended by some influencers suspended withdrawals. I don\u2019t want to delve into the issue, a lot has already been said and written publicly. But the whole episode highlights just how influential these influencers have become.\u00a0\u00a0\u00a0\u00a0 Monkey see, [&hellip;]<\/p>\n","protected":false},"author":146820,"featured_media":327532,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[532],"tags":[],"class_list":["post-327523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-subtext"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bad influence &#8211; Z-Connect by Zerodha<\/title>\n<meta name=\"description\" content=\"There was a lot of noise on social media over the past few days after a crypto platform recommended by some influencers suspended withdrawals. 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