{"id":202958,"date":"2018-12-04T18:40:51","date_gmt":"2018-12-04T13:10:51","guid":{"rendered":"https:\/\/zerodha.com\/z-connect\/?p=202958"},"modified":"2024-02-02T14:40:00","modified_gmt":"2024-02-02T09:10:00","slug":"zerodha-indias-best-retail-brokerage-for-2018-by-nse","status":"publish","type":"post","link":"https:\/\/zerodha.com\/z-connect\/general\/zerodha-indias-best-retail-brokerage-for-2018-by-nse","title":{"rendered":"“Zerodha – India’s best retail brokerage for 2018” by NSE"},"content":{"rendered":"

Traders,<\/p>\n

I am super thrilled to let you know that we have been awarded the \u201cBest retail brokerage firm in India for 2018\u201d by the National Stock Exchange (NSE). This wouldn\u2019t have been possible without your support. Thank you.<\/p>\n

I end up being the face for the business as always, but all of this is possible thanks to our team of 1100+ members and our partners and business associates. Congrats Guys\/Girls \ud83d\ude42<\/p>\n

\"\"<\/a>

NSE award ceremony with Mr Vikram Limaye (CEO, NSE)<\/p><\/div>\n

<\/div>\n

I would also like to use this opportunity to address another issue that we face constantly. From our very first day, there have been naysayers who’ve said that the business model of Zerodha wouldn’t work because we charge so little. Despite 2018 being our eighth, and our most successful year, we still see baseless rumors and misinformation about us being circulated on WhatsApp and social media inciting people to not trade with us. I would like to share some facts that I hope you’ll keep in mind when you come across such smear campaigns. It may come across as bragging, but this really is the only way for me to let you know that we have never been better.<\/p>\n

Awards and Recognition<\/h4>\n

NSE themselves have just christened us the “best retail brokerage firm” in India. We get audited almost every 6 months by various exchanges, depositories, and SEBI.\u00a0If there is anything wrong that we’re doing, we obviously wouldn’t have won this award just yesterday. In the last two years, we’ve won similar awards from E&Y and Economic Times (ET), some of which involved complete financial audits.<\/p>\n

Financials<\/h4>\n

We are amongst the most well capitalized pure retail brokerage firms in India. We have over Rs 400 crores of promoter capital deployed in the business and we have zero debt. If there was to be any kind of volatility in the markets, like in 2008 where many brokers went bust, you as our client are best placed to come out unscathed, thanks to the strength of our financials.<\/p>\n

Talking about capital, we have stayed away from raising any external equity or venture capital where almost every VC and PE whom we have met have wanted to invest in us. We have stayed away to continue holding the independence of building products for the love of it more than monetary goals. I don’t know if there are many companies out there that can claim this \ud83d\ude42<\/p>\n

Our products<\/h4>\n

We take extreme pride in all our products<\/a> and everything you can do<\/a> with them. They are all today the largest and most popular in their respective spaces. Do check them out if you haven’t already.<\/p>\n

The Team<\/h4>\n

At over 2 million trades a day, we are probably the largest retail brokerage firm in the world, not just India. The technology effort involved in supporting all of this is huge. Apart from all our cool products, the only reason we are able to run this business at such low brokerage costs is because of our tech team, the best in the industry. Yes, we have had technical issues, but the majority of those have been due to the limitations in the underlying infra in India and our difficulties in getting our third party dependencies to scale at our pace.<\/p>\n

We have our operations team of over 1000 who slog it out every day supporting over 1 million clients, and onboard over 50k new clients every month. Our team has a united vision and thanks to that, we enjoy the lowest attrition rate in our industry.<\/p>\n

The way we operate<\/h4>\n