Comment on Zerodha Partner Program - Refer Clients

Prabu commented on 24 Aug 2016, 11:16 PM

Hi Zerodha Team,

We have opened an account with Zerodha before 3-4 weeks, received the ZPIN through mobile number. We were waiting for weeks to get the credentials in email. I was very eager to start trading and waited eagerly for 3 weeks and called up Zerodha support to know that mail ID was wrongly given in the form (Form was filled by Zerodha agent).

It is very sad that Zerodha team never tried to check with customer whether all the information was received, being new to this trading we also have no idea of what to expect and when.

After waiting enough we called the support team waited for 2 days to know the email ID was wrong and I have to pay a fine to correct my email. The Back office password was sent by email and asking me to login.

Really…….I have the password and don’t know the user name or client ID, as you can understand I have taken time to write the comment that means I have tried searching all your websites like bo.zerodha.com / q.zerodha.com / zerodha.com /z-connect to understand that I surely need a user name or client ID for login.

Kindly requesting your quick action, ticket ID #811800

Being a beginner looking to have step by step guidance.

Please support

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