Comment on Transfer funds into your trading account

Prabhu commented on 25 Jun 2014, 04:36 PM

Hi,

As my bank is not enlisted with the direct transfer payment gateway, I transferred funds this morning from my bank via NIFT, the sequence of events are…

-09:57 transfer effected.
-10:00 received debit inst. sms from my bank.
-11:17:17 actual credit to HDFC Bank(as per my bank sms)
-13:29 I received the above credit confm. sms to my mobile.(from my Bank)
and finally
-15:26 the actual credit limit updated in my terminal,

…though I firmly believe it is not in your hands, but can some research be done with your Bankers to solve this issue, and precious time of your clients can be saved in approaching your help-center, until all major Banks are included in your panel. Today even a small online shopping/Travel website is providing multiple payment gateway options to the customers. (I appreciate one of your team called me at the fag end of the market session to inform me of the credit update)

regards,
DM1341

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