Comment on Account Opening Process - Corporate,Partnership Firm, & HUF

Jitendra commented on 17 Jul 2016, 07:34 AM

Hello Nitin,
I have recently opened account with Zerodha as I was impressed with your recent Interview in TOI.
1- My overall experience with process was painful- I find that various department are not well coordinated and keep on asking for same information again and again when I was following up for update.Lot of commitments were given with timelines and none of them was kept. May be you could take this as feedback and try better your new customer’s experience
2- Since I did not have any formal demo, I am self exploring and learning. I find that you have vast amount of Information and knowledge but it is scattered. It will be great if you can put small documentation around it to make it easier for people to explore and self learn

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