Comment on Get Hands-on with Zerodha Mobile

Hanan commented on 16 Jun 2014, 10:07 AM

Prabhanshu, I can understand the difficulty you would face as a trader when you can’t access the trading system to execute orders especially when you have a position and the market is moving against you. I have been in such situations myself and frankly do not like it one bit. However, what you need to understand is that we work on the internet with real-time applications and the stability of systems depends on lots of factors which cannot be predicted. In such cases what works best is having a SL and a target order placed so that if you cannot access the terminal for whatever reason you are still safe.

I know that there was a temporary issue with the mobile app but nothing that was for that long. We’ll look into why you got such info from our agents.

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