Comment on Intro to "Q" - next generation backoffice system

Hanan commented on 19 May 2016, 12:33 PM

You can edit your Email ID or Mobile number by accessing the “Edit Profile” feature by hovering your mouse over your client ID on the top right hand side of your screen. Once you make these changes, they will be updated within 24 hours.

For any other changes to your profile like address or bank details, you should send us requests by hard copy by downloading the relevant form from our downloads page.

To edit the personal identification questions on the trading terminal (Kite, Pi, NEST) you should send a request to [email protected] asking to reset your 2FA questions.

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