Comment on Kite Connect APIs for programmatic access

Hardik commented on 04 May 2016, 07:04 PM

I did face issue last week, yesterday and big time today as well. My order trigger order was stuck and was not able to modify or cancel. I called 3-4 times and I was told that all the orders would be cancelled automatically. But later it was marked as completed, luckily I was around and was able to close position at par price but this could be serious big loss.

This was small amount thus charges are small but for large order – additional trade, STT and other charges impact profit/loss.

I would request to reduce back up switch time to 2-4 mins rather than 20 mins. Today was worse.

Thanks.

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