Comment on Zerodha-Fund withdrawal from Trading account

Daniel commented on 07 Mar 2016, 11:31 PM

Dear Nitin,
Iam unable to withdraw (payout) from the back office tool.
It shows withdrawal balance as 38434. I try to withdraw 12000.
On friday it gave an error saying your withdrawal amount should be less than your clear balance.( No idea why this error if the withdrawal balance shows an amount)
On monday when i tried, it states that your withdrawal is successful.

Usually the withdrawal is processed by 9PM and i get a message stating that it is processed and by the next day i get the money in the morning.

This time, i did not get a message and i fear that it is not processed.So i will not be getting the money tomorrow for sure.( if i try another withdrawal, it states that another pending withdrawal is in progress)
Of late this back office tool has gone bonkers with lots of errors.
This is frustrating. Please look into this. Please can you make sure if i can get the money by tomorrow noon.This is urgent and frustrating as technical errors ruins our plan.
Client ID: RD0389

Thanks in advance,

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