Comment on Online pledging of stocks for trading F&O

RON commented on 06 Feb 2016, 10:57 AM

I am quite fed up trying to pledge shares since yesterday. If I try on a PC, it doesnt give me any message…it just refreshes the page and nothing happens post that. No error message. Surprising, on Mobile, it atleast give me an error message. It says ‘Pledge option available after EOD process. Please try after 8:30 pm’…best is that I was anyway trying after 8:30 pm. Even today it is not working. Can you justify why it give error message on mobile but not on PC!!! Secondly, the most important why am I not able to pledge…Lastly, tried making atleast 10 calls in last one hour (after 10 am) but either the tape of ‘we are closed right now’ !!!(Even after 10 am) is run or nobody answers the call for more that 5-7 mins so I hang up…Its very frustrating to not get support when you need it the most!!

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