Comment on Transfer funds into your trading account

Jignesh commented on 30 Jan 2016, 03:56 PM

Hi Nithin,

I have few queries on fund transfer as follows:

1) Fund transfer using payment gateway thru HDFC bank:
Quoting your reply dated 07 Aug 2014 “Amit, yes you don’t have to pay the payment gateway charges if you transfer from your HDFC into your trading account. The transfer is instant, but you will have to send us an email asking to update, otherwise it usually can take upto around 15 minutes.”
However, in your subsequent replies dated 06 Feb 2015 and 02 July 2015, you mentioned that the said charges do apply irrespective of bank. Can you please clear the air?

2) Direct transfer (TPT) from HDFC bank (HDFC to HDFC):
a) Referring to your reply dated 28 Aug 2015, this was news to me and I believe this is a free option (no bank/zerodha charges apply), however, there is no mention of this option in your fund transfer documentation. Could you please publish this option to clear air for prospective clients?
b) How long does it generally take to reflect the funds in trading A/c transferred via HDFC-to-HDFC TPT? Do I need to send an email upon fund transfer or client id in transaction remarks will suffice?

Awaiting your prompt response.

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