Comment on Zerodha Email- Launch of algoZ
commented on
15 Feb 2014, 02:54 PM
Bit disappointed…
I just got my account created a couple days ago. One of your sales representatives (Sushma?) helped set me up with Installation of Nest Plus etc. today. I specifically asked, having already read the blogs, that I need the Plus account registered from backend by Zerodha so all features work out-of-the-box and I don’t have to miss out on any feature. She still had me go ahead and register for Plus saying that’s how it was done for everyone. However, now looks like there is an issue with the AlgoZ. I conferred this blog on AlgoZ to backtest a strategy, but it doesn’t give me the option to backtest, only edit. I don’t know what all other features are still missing.
Sent an email to [email protected] in the hope that AlgoZ and all other features on NestPlus that my account is entitled for will be enabled. Any idea how long that might take?
Not trying to cause trouble for anyone, but I think people helping out new users get setup should at least make sure they are guiding them correctly. All features should work out-of-the-box.
Thank you!