Comment on Kite - Introduction

Prathi commented on 29 Oct 2015, 11:06 AM

thanks Nithin. It worked fine.
But I am a bit disappointed here, as your team is not able to resolve this simple case , and keep on repeating that there is no issue at their end even though I failed multiple times from Kite. They simply keep giving lame solutions like, check your internet, enter correct website and what not !! Even though I say I failed at transaction screen, they will ask again were you able to login !!!!!!!!!!!!! I know there will be different kind of issues, but I assume you have to train your support team a bit further for understanding what end user says.

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