Comment on Kite - Introduction

Siva commented on 29 Sep 2015, 08:54 AM

Thank you.
Couple of things:
1. I was pleasantly surprised by the call I received this morning from your support team to fix this issue. That shows your customer focus and a big thanks for that.
2. In the end, it happened to be a silly goof up where Kite does not recognize any old passwords with a special characters in it. This is not how you would build a new platform – the transition should be seamless and you cannot compromise on security when you move to a new platform. I am hoping this would be fixed soon. I had to change my password to use Kite.

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