Comment on Latest updates PI - 23rd July 2015

Rohit commented on 24 Jul 2015, 02:32 PM


I have been in touch with support team for a while now regarding 4 hour charts of commodities. They do not open properly (zoomed out) and cannot be adjusted. I try to open 4 hours chart many times and it opens properly after several attempts. There is no problem with 1 hour chart though. I have sent many screenshots, talked over phone including team viewer remote access. I have been told it will be taken care of in next patch and it is still not done. A peculiar reason given in email is there in not enough historical date for commodities this is why 4 hour charts do not open properly. Can you please throw some light as I have gone though every possible communication channel. Thanks

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