Comment on Introducing Ditto—Insurance made easy
Hi, I am a co-founder at Ditto. And thank you for your comments.
1. While the information on the website is predominantly in the English language. We do have advisors who can and will engage with you in several other languages.
2. If someone is already holding a policy we review them and let customers know if they should continue holding them, or attach add ons or maybe even port a policy. If the customer does decide to switch we will help then with this process as well.
3. So the initial call spans 30 minutes. But after this the engagement can last a month or even longer. During this time you can text or talk to the advisor at your convenience. And get your queries sorted.