Comment on 12 years of Zerodha

Congratulations for completing 12 years of existence. However, in the process I feel some arrogancy has creeped in your system particularly the Support Team. Sincerely request you to upgrade your Support System. Please listen to customer’s point of view and not under estimate them. All your customers are educated person and need no advice unless requested for. If any issue is raised the Team’s first attitude is negative (other than some set replies). Governance is your prerogative but I feel that this is one area where there is some short comings.

Regards.

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