Comment on Consequences of Short delivery - NSE/BSE
Deepak, can’t really comment without knowing the exact issue as it was with your ICICIdirect account. But generally, if there is a technical glitch, the brokerage or the exchange is not liable for the loss. A broker is liable to pay only what he has gained, so in your case you could probably get back a brokerage refund for this trade. I doubt if ICICIdirect will even give you that brokerage refund.