Comment on PI – OVERVIEW AND FEEDBACK - Part 2

AKASH KHETERPAL commented on 30 Dec 2014, 10:54 PM

Dear Nithin Sir,
Recently opened an Account with Zerodha(29th dec.,11:17 pm) but now i want to know who will guide me to install a zerodha trader software,yesterday opened an account.but feeling like nobody will listen to me.As nobody called me today that “your account has been opened” till noon i dont get any call,so i think i should have to call,not fully satisfied with the customer support.Frankly saying i came to Zerodha just because of low brokerage otherwise i am doing trading with ICICIDIRECT SECURITES.BUT there service is very fast when i open an account,they called me “that my account has been opened”.its okay that you have sent a SMS that my account has been opened.I am not criticising,but just simply saying that yesterday my account has opened but i am not feeling account has opened not deposited the investment yet.i have opened account(trading,demat&commodity).Also by reading views of some clients that i have to fill the Zerodha Pi software form? Now,i wanna know that if i have to gather all the information whats happening in Zerodha? I FEEL THAT YOUR EXECUTIVE SHOULD CALL ITSELF ABOUT OPENED ACCOUNT,ASKED ABOUT ANY QUERIES,TELL THAT HOW TO INSTALL THE SOFTWARE,SO THAT CLIENT SHOULD FEEL SATISFIED. “DA2880”

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