Comment on Introducing online nomination

I have joint demat account and unable to make nomination. The message is ” error fetching schema ” and Error in uploading- JSONDecode error”

I tried once again and this time the reason was “Request timed out” and “Error updating nominee: Service unavailable. Please try after sometime.”

If this is on account of joint a/c what is the solution and can I submit the hard copy by post? Is it likely to be sorted out soon (permission from concerned authorities)?

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