Comment on Option buying: The riskiest trade out there

Satish commented on 19 Jul 2021, 09:07 PM


I am a great admirer of Zerodha and how it has bought down brokerage in India without compromising quality. However nowadays your support is not up to mark. I suggest have a level 2 and level 3 support when level 1 cannot resolve and we cannot expect level 1 to understand all issues.

I am frustrated at the lack of quality intelligent response to my ticket #20210712749949. Please get a l;evel 2 or 3 guy to look into it. Sorry to bother you but you need to relook at your support structure.

Also suggest please introduce chat support to make up for lack of good telephone support.

With proper support structure I guess Zerodha can go global. Thank you in anticipation of response.

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