Comment on Trade Book - ZT

Matti commented on 08 Sep 2020, 01:53 AM

Hi Gopal. Answering sequentially:
1) If you have a support request that isn’t answered, you can escalate to [email protected]
2) Client feedback is quite straightforward. Whenever you offer us any suggestions or feedback, our support agents will internally forward it to the relevant team. Obviously, we don’t have a direct link between the development team and customers for all feedback because that simple isn’t feasible.
3) Please write to [email protected] with details if this wasn’t a feature requests. Feature requests, as you may imagine, don’t have set timelines or TATs and may take time to be built.
4) Noted.

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