Comment on Margins- 2 Exit orders for 1 position

Pranjal Ardey commented on 24 Aug 2020, 05:02 PM

From what I understand is that if there are 2 orders – 1 or SL and 1 for target then one is considered as Exit & Margin is required for the other.
But in my case margin is blocked even for a single SL order. I have sold Options and have placed SL orders to buy the same Option and to my surprise a lot of margin has been blocked even for the Stop Loss order. Tried to explain the person on support call but he simply says for open orders margin will be deducted. Have raised ticket for the same – #20200824611848 & #20200824449505 (created for call) but yet no resolution.
Whom can I connect to in this regards?

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