Comment on Our Story till now...

hasina commented on 08 Apr 2020, 07:23 PM

Hello Matti
the Accounts of my referrals are yet not opened inspite of providing all necessary documents to the concerned operations team in bangalore, early month of february its been april.

Lame reason and documents checking process, sometimes even the original cheque leaf provided seems to be unclear to the account opening team which is seriously coming as surprise to me.

do they really wish to open the account or this is all lack of responsibility and ownership. very casual attitude towards new customer and no standards of service.

urge you to kindly look into the same and take people to task if this is how this is going to be then i guess you will have to shut the referral programme or any new customer entries.

this is bad for the future and brand image of zerodha. as a customer this is my feedback

View the full comment thread »