Comment on On conspiracy theories about Zerodha

Suvi commented on 04 Sep 2019, 11:35 AM

When you scale up and become a disruption to industry (where commission and cut back is rampant) it will create ruffle among those who were enjoying at the cost of others. A bunch of full service brokerage houses had become monolith in manipulating, extracting money through various ways and means; some of them included practices which were highly undesirable. If few of them are circulating conspiracy theories etc , its purely out of a panic that has set inside them for last 2 years or so. No one is giving a hoot about these unsubstantiated remarks.

I don’t think any of your customer paid attention to what they are discussing on television or somewhere else unless some one has a malafide interest. Yeah, some times it create caution in mind of a customer; but what determines is own Profit & Loss. When it gets affected it creates sense of uneasiness and sometime survival.

Service has issues and that’s about it. Nothing to do with conspiracy etc. No one has data and information to forensic here, obviously in absence of forensic these are merely noises, best ignored. Please focus on improving your services, your benchmark should be outperforming your own results.

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