Comment on Order placement enhancements on Kite

Dipak commented on 01 Mar 2019, 12:24 PM

First try to improve your working and connectivity issue, yesterday was F&O expiry and you were not allowing to place any orders due to your server issues and my profit was converted in to loss, now a days your service and server issue is happening almost once a week on the critical day which is turning profit in to loss, this is very serious matter as no body is working with you for loosing the money but in fact earning in the market. Try to improve your technology and make sure that it must not stop on the critical days of the market and during the critical hours. Due to yesterday incident and also before 2-3 days incident where not allowed to place the orders i have lost the money which was actually in profit at that point of time when i was trying to trade, very disappointed.

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