Comment on Today's technical issues - postmortem

Arvind, Mumbai commented on 27 Feb 2019, 10:23 PM

Hello Nithin / Zerodha Team,

Nowadays such Technical Glitches are regularly happening @ Zerodha at Wrong Time and surprisingly it is taking huge time to repair even!

In such critical situations, we as Retail Clients are totally helpless and we only have to bear the losses for it! If someone is having other broker’s account, he can switch to him atleast during such issue; but for others who are fully depending upon Zerodha and moreover if they have open positions at Zerodha, then they are totally lost! Please please try to imagine the Financial Pain at our end…

Now it’s like, Technical Mistakes are happening recurrently but Zerodha Team is not learning from them and leaving the clients (especially retail clients) to suffer continuously. So, only regrets will not do now; please please make the necessary platform changes quickly to avoid it permanently and let us update about it, knowing the huge volumes. Otherwise, that day is not far when clients start moving to Other Brokers…

Regards,
Arvind

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