Comment on Today's technical issues - postmortem

Ashutosh Sharma commented on 27 Feb 2019, 07:07 PM

Main thing was today was day when simultaneously all customer care numbers were not working for trades, it was like whole zerodha collapsed and no one can answer your queries.

This problem with Thompson has happened earlier to especially on high volatility days. I think you should automatically cancel orders. Today I placed buy order and it executed 10 min later when price went high. I was unable to cancel order.

Zerodha should automatically cancel all such pending orders when such problems arise.

Thank you

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