Comment on Today's technical issues - postmortem

Smit commented on 27 Feb 2019, 06:50 PM

Today was one of the most volatile day and VIX increased sharply. I know some people lost and some people because of the order system not being operational. I personally gained by my orders not going initially, but lost later as I was not able to close the position. At the end, the actual losses were more than the notional losses.

This is not the first time we have faced issues with Zerodha. Couple of times this month there were login issues. Hopefully, with the new authentication system the login issue is a thing of past.

As a compensation, today’s brokerage can be waived off as a gesture to be loyal and staying along with the journey of Zerodha.

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