Comment on Today's technical issues - postmortem

MillennialInvestor commented on 27 Feb 2019, 06:37 PM

Fun fact: at peak load (market open, market close, important events like the budget), your systems consistently fail or slow down. Today was not new.

You could blame the OMS, sure, but that comes off as strange because so many other brokers dealing with large institutional as well as retail investors have zero issues. This being about catering to a large client base is misleading. A vast majority of your clients are just retail/individual investors.

There’s no chance in hell I’d ever touch your Streak/algo trading product given that this is quite clearly an *engineering* issue. It’s not just orders, even your login systems go for a toss every day. APIs throw gateway timeouts/Cloudflare errors.

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