Comment on Today's technical issues - postmortem

MAHESH KASHYAP commented on 27 Feb 2019, 06:35 PM

It is a good postmortem that you have done with a vivid explanation. As the largest and most trusted brokerage firm, it becomes your moral duty to take responsibility for the client’s losses due to such problems. In the past too, I have faced huge losses, for which I have raised tickets. I was not compensated for my losses even once in the past.

But this time, our patience has been tested to the core. We cannot bear any more losses because of no fault of ours.
Just a sorry will not help us, as we have lost our valuable hard earned money. We need our losses to be compensated.

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