Comment on Today's technical issues - postmortem

Paras sharma commented on 27 Feb 2019, 06:24 PM

Hello. Nice explanation you have given and I understand how hard you guys are working to improve the system but the fact is your sorry ain’t bringing up the loss which I have occurred due to error of your system. I am using Zerodha since spetmeber 2017 and have faced issues every now and then, lost money on 3 occasions due to your faulty systems but never complained. After today incident I felt cheated because none of your customer services were replying and neither was a word coming from you guys. As you are saying that you guys are working hard for the system we as a trader also working very hard to find an edge and trade that edge but what we get? Opportunities lost as well as money gone and worse part about that is you guys always issue a statement nothing more and nothing less. Be very sure you have become number 1 discount trader in India because of traders only and if you keep betraying them every now and then, you guys better know what i want to say here.
Thank you for your hard work
Try to trade your system on these failure days and think like a retail trade you will understand it better.
Good luck 🙂

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