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Hello,

I have opened my account with Zerodha and still struggling to complete all the defined process. All documents uploading and verification process was completed online, application was failed with reason “IFSC Code is not available on bank statement” and Executive mobile number and email id was provided who will help further. Executive number was switched off for more than 5 days and no response to the email.
Somehow executive had contacted after multiple followups with support and he suggested to submit POA and Nominee form to him so he will send it through courier to Bangalore office. Today it is around 2 weeks POA form is not reached Bangalore and due to that can’t make transactions (Sell). Now Executive had stopped even receiving my phone calls.
I am wondering what kind of support will get later on when start doing transactions.
Is there someone who really looking into such issues.

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