Comment on Our Story till now...
commented on
15 Oct 2018, 12:17 PM
Hi,
I heard alot about Zerodha which made me to open an account with you and wanted to shift from Indiabulls.
Last month I opened my account (FF6642) and before transferring all my shares from Indiabulls I thought I will see the experience of purchase and sell. It was good but what left me in a state of confusion is there is no update to my holding/ portfolio under Kite and hence I can’t see my share whatever I have purchased in this last 3 to 4 week and now I am not able to sell them.
Zerodha have received all POC and other documents and support every day is saying this will be updated from the last one month but no action as such now I am facing a very Poor experience and in double mind whether to transfer my shares or not.
Here are the tickets open which no one is looking into
#20180921254191
#20180926158051
#20180927305763
#20180928158266
#20181008781369
I want @Nitin Kamath to answer why there is a delay but more to it is there a process gap in your organization or no definition of SLA for tickets raised.
Hope to hear something positive related to my issue.
Regards
Avinash