Comment on ZT - Reinstallation / Updation

Ravi commented on 07 Nov 2014, 12:19 AM

Hi!

I am running Windows 7 64 Bit and was also having this issue with NEST trader (Ver. 3.11.2.1) that when I try to login, it says “User cannot login.Reason: Disconnected from NEST system”.

Followed instructions of Githin George/ Venu Madhav viz.:
* Right click on Zerodha Trader Icon –> Properties –> Compatibility Tab –> Please tick “Run this program as an administrator”.
* Right click on Zerodha Trader Icon –> Properties –> Compatibility Tab –> Under Compatibility mode tick “Run this program in compatibility mode for: Windows 7″.
* Click on Apply
* Click on OK

Since this seems to be a common problem with NEST trader (Ver. 3.11.2.1), maybe Zerodha should send out a pro-active advisory email to all its clients without waiting them to call up Support. Will save a lot of time of Customer Support too.

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